wifi wasn't the strongest (needed for work) but then again i was on the very top

easy, and early check in

place to stay and the fact you can take your pet is awesome, i was late booking so there was only 1 double room

great location, very friendly and welcoming host. fabulous breakfast. pet friendly.

early check in was very much appreciated

restaurant and bar a little pricey but well worth the extra

i had a ham and cheese omelette for breakfast which was amazing

lovely building with character. had a bar or quiet lounge to choose to drink

pool or spa

to search for someone steak was very salty fire alarm at 8-15 ish [chef burnt something in the kitchen]

lovely and clean very central staff were so friendly breakfast catered for everyone

only provided breakfast would have been nice to get bar meals or evening meal

walk from the train and town centre, unlimited breakfast buffet included and free unlimited wifi

friendly staff lovley breakfast great location entertainment in the hotel was fantastic i would definitely stay

the hotel is in perfect location in whitby, breakfast was outstanding, plenty to choose from, bar and entertainment

the wifi was free and good strength at all times of the day

we were warned some noise might travel upstairs from the bar but this was hardly noticeable

no breakfast or food, nevertheless lloyd's bar 5 min down road

busy bar with good selection of drinks and this in every

view of harbour strong wifi and tv plenty of hot water quality towels and bed linen

a wifi link was not available

wifi poor. resturant expensive for what it was but still ok.

did not use the restaurant. the wifi did not work in our room

at the roundabout by the hotel to take you into whitby which is good as it is difficult to find a parking place

unable to get wifi, connected to server ok but no internet.

brilliant location, room and bar service brilliant

great facilities, the person showing us the apartment did tell us that there was a band on in the bar below us

the gentleman behind the bar was very helpful,pleasant and nothing was to much trouble

friendly staff extremely helpful especially with the parking

room was extremely hot as it was on top of the kitchen

jane let us have the parking permit as soon as we arrived and we had an early check in

free wifi

with heating not coming on contacted jane it was sorted stright away she over rode the timer via wifi i think

plus parking

everything staff great, fab breakfast clean comfy and the car park is a great bonus

the staff are warm and welcoming and the bar is quaint and cozy, the whole atmosphere of the place is very

breakfast and dining room service, excellent dining table layout, loads of hot water, tea and coffee in room,

bar area was well spaced for covid regulations and the bar well stocked

no wifi

the breakfast is good value for money and the staff were very accommodating

i don t think there was wifi, or hairdryer.

was spot on good food, friendly staff nice clean room, lovely views from bar windows overlooking the

like the way a young female member of staff was humiliated by more senior staff member at breakfast time in

the tv and wifi worked perfectly

wifi was fast and free

wifi wasn't great, went on and off a lot

with people rather than try and follow instruction to collect keys, especially when i didn't have wifi connection

the wifi didn t work in my room, but did when was outside my room & corridors.

the staff were so friendly and the cocktail bar devine

the bar room was good

great cocktail bar and tea room

in addition, the wifi for the upper floors (separate from the main wifi located on the ground floor at the

the owner was also livid that we hadn t even had a drink in the bar or tried to have a conversation with the

it has old fireplaces in the rooms and the pub downstairs looks really old

our room must be above the kitchen because from 6am we had loud music blasting into our room at full volume,

great location, very pleasant staff, great breakfast

the kitchen flue seemed to rise through our bedroom which was quite noisy at times

the residents lounge- its quieter than the bar area

the wifi connection was very poor indeed

the bar is lovely but all the stools and tables are too high

for a pet friendly hotel, it was clean and didn't smell of dog, which is a huge plus

staff very friendly .pet friendly breakfast was good

new decor in bar and restaurant is quirky and fun

breakfast was superb. location and scenery breathtaking. staff friendly and helpful

the option to purchase tea and coffee at the bar for the whole duration the bar is open

gorgeous rooms. bar lovely and food. staff lovely too very helpful

off there wifi

when we came back at 10-30pm the bar was closed even to residents

staff were friendly and helpful and breakfast was delicious

large room overlooking the neighbouring golf course and sandsend bay

breakfast was brilliant and accomodating

trouble getting wifi

has been lifted , the accommodation was great with a lovely view over looking the coast and golf course next

a good choice to choose from and the breakfast had something to please everyone

hotel and staff are very welcoming and pet friendly, would recommend to anyone and will return with out

plenty of parking so we could just leave the car for a couple of days while exploring the railway

food, comfortable room, excellent staff, good for pet friendly but also for people without dogs as they used

brilliant breakfast, lovely large bright room,nice bar and lounge area.

free parking and wifi

more parking .and our friends got extra large bed we got double.!!!

we ate in both the bar and the restaurant and also had room service one night and all the food was good

i didn t mind but some may- there was no signal at the location but there was wifi!

breakfast was very good.

wifi didn t reach the bedroom

location was great so quiet , room clean and comfortable wifi great connection . breakfast good

the wifi did not stretch to our room on the first floor. it only worked in the bar area.

wifi very poor

wifi didn't work in the bedroom but did work downstairs in the reception area/breakfast room

decided to head into whitby for the evening and didnt want to mess around finding parking so decided to get

breakfast was excellent , the whole experience was amazing

and breakfast was great quality - very fresh

friendly, welcoming staff. great breakfast.

good range of breakfast choice although we didn t try this time round as leaving early

centre of staithes, really friendly staff and lovely atmosphere, food was lovely both down in the bar for dinner

poor wifi

good breakfast + you can eat dinners downstairs in pub

didn't,t have breakfast as left very early, but they left facilities for tea or coffee and toast and fruit

food & drinks in the bar were excellent, breakfast was excellent as well

plenty of parking

bar and restaurant areas were great

friendly staff, comfy room, easy parking

very good breakfast and the rooms were imaculate

ample free parking was a plus

this combination of excellent food, stunning views, peaceful environment, and pet-friendly atmosphere made the

was good home cooked food ,we had evening meal too which was delicious too we had to eat in the bar area because

rooms were comfortable, and food in the bar was lovely

evening meal in the bar was outstanding and all staff were amazing to say it was busy as we did not have long

enjoyed a good meal in the restaurant in the evening, and breakfast was good too

wifi needs sorting very poor quality

ample parking in the car park at the

the only issue was with wifi which was available in the bar but not in our room

breakfast was relaxed and comfortable

everything the bar the room was lovely clean and big breakfast beautiful staff lovely

was too much trouble for the staff, especially ryan ( bar man) excellent breakfast service

the only slight issue is limited parking , so ring ahead to ensure a space

clientele whom we were able to drink with late into the night, (thanks to a very accommodating bar manager)

location was beautiful room perfect food delicious staff friendly good parking cosy pub

the bar is well priced too

wifi didn t work had to go outside and use 4g

pub is lovely and cosy, fab fire down one end of the bar which is great to sit by this time of year with a pint

staff were very friendly and the bar was well run

easy parking

plenty of parking would defo

parking is very easy

in the middle of the moors so it's not surprising but the wifi was a little weak/unavailable in some parts of

lots of parking

dog friendly bar and restaurant and lovely food

ample parking

free parking and free wfi

lots of parking spaces

nothing it was very reasonable, good location and parking

liked the staff especially mary who served in the bar and restaurant at dinner

didn t get room service. this would be ok if we d been informed when checking in

also my dog had to go in the car whilst having breakfast as some people do not like dogs in the eating area

plenty of parking space

friendly staff, good value, outside seating area is nice when the weather is, plenty of parking space

well stocked bar with comfortable seating

is quite far out so too far to walk to pickering plenty of parking so a car would be handy

kids sleep area great position in room so the adults could watch tv before bed without disturbing

whole experience was great, would add just one thing that the bar meals could add kids meals

it was all great but wifi could of been better and reached the room and not just the

no wifi on third floor and unable to open windows

much choice for kids cereal, pastry's were cold, shower door leaked so water all over the floor

the view was amazing and the outdoor live singer was a nice touch and pet friendly

bar and restaurant were really nice

were clean and comfortable with complimentary spa toiletries dog friendly food was excellent outdoor drinking

parking is quite limited so you need to be lucky to get a space

unfortunately the kitchen were hot of the mark and the cooked part of my breakfast at the table in minutes; by

they allocated me an early check in and provided items needed for my evening meal

bar had a good selection of drinks and a good menu for bar meals

room was clean and comfortable, plenty of on street free local parking,

property is ideally situated in the lovely little town of saltburn, free street parking and within walking

there's plenty of free parking, although i'm not sure how easy it would be to park during the busy summer months

good plenty of choice i paid extra so it was included all food was nice and hot and choice of bar meal even

are friendly to pets but i wouldn t call the hotel pet friendly (accepts pets)

jem of a hotel a great location and friendly staff and a the bar that was good prices and very clean we would

tv, kettle, hairdryer, wifi all good

the bar was a nice area that stayed open late

parking available, although it was on an access road at the back of the property

tried to get a drink in the bar one afternoon but had to wait until the bingo finished and then bar shut

staff were very accommodating, we missed our breakfast time but was cooked afresh full english anyway which was

not see staff at all in evening i not sure about the wifi was forgot to put it in not used it basic hotel room

lack of parking

clean room, comfy bed, good wifi

staff and owner, great breakfast, easy access to town, pubs nearby, room was great with wifi, would

only issue i had, and it's only a minor grumble, is that the wifi didn't work on the top-floor

good communication early check in will definitely use

friendly staff early check in.

cozy came here with my wife for a break from the kids lol the room was lovely and cozy warm and the bed was

deluxe apartment needs a sitting area to eat at upstairs and more equipment in the kitchen to make it useable

bar lad alfie - very chatty, very welcoming also

was supposed to have a bath not a shower according to the pictures there was supposed to be free wifi but the

smile and always willing to go above and beyond , big thank you to the 2 others i spoke to at the bar very

there's no wifi.

bar and room were very good

was a little firm and a few things in the room could have been improved wifi didn t work, there was no

the bar staff were very pleasant and friendly heating on all the time definitely go back again and the

friendly staff, nice room, free wifi and very good for the price.

the bar staff were also very lovely and friendly too

building comfortable room,pool and gym area, fantastic location for sea front restaurants etc,and hotel give 3

there is not free wifi

everything apart from swimming pool

spa could have been open

rooms were adequate building was nice we were able to use the laundry shower was good

a little far out of town but otherwise all ok. maybe improve the wifi ?

the staff in the laundry room kept approaching me as i walked past asking if i was lost

kids couldn't get wifi signal in room.

nice little bar and games room

a pet friendly room and on arrival was told it wasn't and had to pay extra

beautiful corner room well decorated, clean and welcoming exceptionally good breakfast

bar open for late returnees

breakfast was hot and plenty of choice

the pavements are covered in bird droppings, seagulls wander round the town looking for kids or frail people

wifi very patchy.

the wifi was advertised as free, but it is 7 pound a day.

we just enjoy staying at the grand,we like the spa bath.

wifi bed could have. been comfortable

laundry bags, henry the hoover and an empty coffee cup outside of our room for the entire stay

restaurant and bar staff were

was just really friendly and pleasant and couldnt do enough for you plus it was great to see pet dogs there and

breakfast to continental for my liking no bacon sausage fry up proper food

wifi worked well

the bar was large and well stocked

the wifi was not working.

which allows you to store your luggage for a small fee so you can enjoy your last day,also bar and restruant

booked the hotel with small bar and bistro so we could use these during our stay

small breakfast

the bar and minimal seating area are all closed at 4pm so are not evening facilities

the wifi worked well 100% of the time and the room was comfortable

of choice for breakfast, good quality and prompt

wifi wasn t working during our stay

very clean and warm, good breakfast

having on site bar and lounge with pool table was great

had pre arranged and paid for prosseco and rose petals i our room as it was our anniversary this was not done

wifi limited at 2 hrs apparently before having to

no bath robes in bathroom. no rose petals on the bed which i pre ordered.

the room was lovely as was the food we ordered vis room service and breakfast the following morning (included

staff hotel and spa was absolutely beautiful for our 30th anniversary celebrations and when we arrived there

the decor was superb and bar and lounge areas very welcoming and relaxing with ambient music and lighting

access , parking and view . in a lovely part of town .

the hotel bar had stayed open later, we would probably have stopped for a drink after the concert finished

it is located high above the beach so it s a little walk. wifi connectivity wasn t great

wifi in room 29 on the third floor

delicious evening meals, excellent parking, rooms were delightful

special shout out to millie and the team in the bar and restaurant who works so hard all day and evening

lovely outbuildings and car parking

breakfast the following morning was also great

the breakfast was tasty and the bar staff were friendly.

the on-site secure parking a definite bonus

enjoyed the breakfast and the bar area

was a little dated, but bed was excellent and good tv and wifi

location is perfect, the black swan is gorgeous and staff were lovely, the bar and restaurant are just perfect

the hotel lounge and bar area was very stylish,it was obvious that a lot of thought had gone into it's design

no problem parking - situated in a picturesque village setting

the main meals were off due to a kitchen problem but the staff directed us to a few places within walking distance

unable to get any help to get wifi or tv.staff quite unfriendly and unhelpful

the bed very comfortable. helpful friendly staff. good excellent. parking provided easy access.

just needs a few cooking tools in kitchen

ample parking at the rear

allison who was on duty at the time clearing away ,went out of her way to arrange with the kitchen, for us to

pet friendly and great service and atmosphere

the only thing that could have been better was the wifi as we couldn't connect!!

the pub itself is more of a restaurant and normal bar prices expensive

spacious comfortable rooms, impressive shower, lovely seating area outside the door, parking in front of the

location, beautiful grounds, extremely friendly staff, absolutely amazing shower, georgous breakfast

parking was directly outside our room with an electric charging point close by on the car park for

parking, bed, outlook from room

in room, sink and fridge, access to patio area, very good on site bar and restaurant with plenty of parking

extremely friendly staff / owners, and the snug / bar room was a real treat

excellent service, quality breakfast, super comfy bed, slept very well.

building, adequate parking, beautiful location on a quiet country lane that s lovely for an evening walk

very friendly hosts. well sized room. exceptional breakfast.

quiet area with ample parking

room with nice view (though kids who were also travelling were in the back)

both dinner and breakfast were first-rate

the staff are really friendly and the bar area is an excellent place to unwind after a day out

quality room & breakfast

minor detail but tv wouldn t attach to wifi to use netflix but not the end of the world

also noise from the bar below the room but that was not a big problem

room, location, bar and the staff were exceptional very friendly, location in the village square could not be

louie behind the bar was excellent

location, comfortable room and bed, friendly staff who accommodated an early check in for us as we were attending

no wifi, no parking, bathroom fittings dated

very accommodating towards dogs, even set up breakfast in the bar so our pet could join us

breakfast was great, good choice

bar closed earlier than expected (before 9pm), but i imagine that it may not always be viable to

very accommodating towards dogs, even set up breakfast in the bar so our pet could join us

friendly staff. cosy comfortable room. lovely breakfast. big room and bathroom.