the lady at reception was very nice, the wifi signal good and parking right in front of the room

no parking

the tv was way too small for the room. parking was a bit of a challenge, a bit crowded

the parking is very tight.

they have limited pet friendly rooms but he was so accommodating and gave us one of their regular rooms

unfortunately, with covid, pool and gym access is limited - but at least they are open :) the staff are very

the sports bar attached was great to have a couple of drinks after a day at the local ski hill

king suite was exceptional, the spa bath and shower were quite luxurious

pool was closed due to a cleaning and i received a gift card to don cherrys pub attached to hotel

to much public parking permitted in lot

loved that the balcony overlooked the pool

very clean, friendly helpful staff. good location. nice pool and hot tub

all good pool was great maybe a few more lounger pool chairs if anything!!

parking is a bit of a hassle

the pool was a nice surprise

that the pool didn't open until 10am.

good service and cleaniness. good breakfast service too.

easy to find with good parking. room was clean.

loved the breakfast not thrilled with pet policy but also understand it

room was comfortable and in good shape for a pet room

beautiful, spacious room. awesome walk in shower. wonderful pool and hot tub area!

nice well equipped gym

and we also enjoyed relaxing in the pool and hot tub facilities with our kids

short of staff no room service

not about the hotel, but the restuarant they have next to it (bourbon street bar and grill) was a bit expensive

wifi

clean, new, linen, shower head and good breakfast

i went past the blocked area as i could see preparation was started and i found someone in the kitchen that

complimentary breakfast is a big bonus , pool and freindly staff

the spa tub in the room, the bed was very comfortable, mini kitchen was perfect and the room was very large and

room, clean, friendly staff, beds fairly comfortable, good location close to everything, pet friendly

parking wasn t great!

our pet-friendly room had no smell, clean bedsheets and friendly staff but a bit pricey.

a room with a kitchenette

parking. people can t park in one spot to save their lives. it was horrible!

did freeze the water bottles for our cooler in their kitchen freezer

checkin and parking is a breeze, with easy room locations from the lobby

i had 4 little kids waiting in the hallway crying to get in to bed while i searched for staff that was just at

pet friendly

we love the pool and hot tub - always operational and the pool is even warm

breakfast is decent

didn t know there were towels in the swimming pool area and i brought a couple towels from the room down with

and pool was fun for kids

staff were very friendly with my kids and helpful when we asked for dinner recommendations in the area

answer was that we should have to go to front desk to collect as they were not having staff for room

pool lovely

only downfall was parking is a little tight. once you figure that out it easy.

a spacious suite with a full kitchen

bed could have been alot softer and parking wasn't the greatest but other than that it was great

staff, and we loved the fully equipped kitchen so we could cook our own meals during our multi-day stay

also your dog is not allowed on any of the patios, not even the casual german bar patio

beautiful view, great rooms, spa is amazing!

customer service, the pool and the view were amazing.

we had to go thru the parking lot which was very inconvenient

loved the daily access to saunas and steam rooms as well as the outdoor infinity pool

parking was convenient

it was good except we could hear the gym downstairs from our room.

the kitchen was well designed and great use of space

enough supplies in the kitchenette

the kitchen was poorly equipped - we needed to request cutlery, a tea towel and a dish clothe

the room was very clean. breakfast was great too!

excelling stay and breakfast

renovated, excellent staff, upgraded to include kitchen, everything was perfect

good breakfast available early in the morning

sadly no pool at the same time it is away from lakes

we were 2 adults and 2 kids which is what we stated on booking

beautiful pool and hot tub

the friendly staff and free airport shuttle as well as early check in for travellers.

tried to order room service from the restaurant but was on hold to long and gave up

great location, nice restaurant, pet friendly, lots of parking

pool and gym!

wifi and internet was very spotty however it was the weekend of the rogers outage

the workout area, indoor pool, and hot tub were clean and appealing

to-go breakfast box is a great option for those checking out before 7 a

the staff, the room and the breakfast and the service!

great location, clean, full kitchen, use of facilities, laundry.

i was able to do laundry and they loaned me a hair dryer

from downtown for me as i had to taxi alot, pretty small place just a bed ,bath, shower (upright) wifi didn't

wifi was wonky

the location is fantastic and i liked the communal kitchen and laundry facilities.

were assigned to a pet-friendly room

also the pool and jacuzzi are always a great spot to relax and see the view

parking was a bit of a problem due to construction - but what ya gonna do?

under special instructions that we would be travelling with a small dog and would need a pet-friendly room

is in process so parking in the front section is limited

gym and breakfast were good.

secure and modern laundry, and breakfast inclusion

we had a good experience and my kids loved the breakfast. pictures taken from the room.

my kids are 12 and 10 and they are good at swimming but they still had be with adults

having a pool and bigger gym with more equipment would be ideal. but it was good!

did not have enough healthy food options, coffee was very bitter, pool was tiny, as was the gym

gym equipment wasn't in the best of shape

good staff, good location, good facilities, good breakfast, good exercise facilities and pool

good breakfast!

we stayed at the location because it was pet friendly

it s was clean and the kids loved the swimming pool

i liked everything about it good service good breakfast great pool and slides

the laundry was a nice bonus

would have been nice if you could buy laundry supplies via dispenser but maybe i missed it

kids enjoyed the pool and water slides

weak wifi connection low speed internet.

comfortable bed, clean rooms, clean pool and hot tub, and a great breakfast

also the pool, sauna and spa was an excellent addition

breakfast was excellent

alittle more selection for breakfast. (eg eggs)

very good and clean the staff very helpful danny he worked the bar he is really nice person and professional

no laundry in building but do a service at laundrette expensive for general washing

the loft room was great with kids.

staff friendly and room service and food excellent. also, maintenance on tv was fast.

location, price, the staff let us have an early check in.

nice room, good fitout, great shower, strong wifi, very comfy bed, nice sofa

bedroom was located near guest laundry room, lot of noise at night time couldn t sleep

friendly staff, nice pool and gym

staff was great! we got to book the pool & hot tub during covid was a nice suprise.

pool was closed due to covid

the rooms have everything you could need for a stay including cooking utensils, dish soap, laundry detergent

the jets on my spa tub did not work

the kitchen was well stocked and the rooms were comfortable

pool perfect size and depth for safety of kids

location, all that s needed to self cater, comfortable beds, great room service and lovely views

free wifi and a coffee maker/mini fridge and microwave were great

there were dog bowls, bags and treats in the pet friendly room

breakfast was great and barry, the breakfast attendant, made sure everything was on point

location and ease of parking right at the door. very comfortable room and bed.

love how there's a small kitchen

met the purpose for this trip. like that it was pet friendly.

is a small laundry room for guests that came handy, however, the dryer was pretty dirty with sand, lint

breakfast was just ok. pool was much smaller than we expected but acceptable. kind of noisy.

to heat a bowl of hot water and throw in some oats & what left-over fruit they could find in the kitchen

the decor, ducks, signs, fun atmosphere. easy registration and check out. great pool!

pool and gym were fantastic

wifi on level 1 is always very patchy in the rooms

good breakfast, close to downtown

we liked the pool, food and that it s pet-friendly

pet friendly

very good location and good wifi connection

modern, clean, functional room and great to have parking, gym, sauna and breakfast included

parking is always a bit dicey

00 for soap) guest laundry was a special feature

accommodating staff when we arrived late and asked for late check out

stained carpet in bedroom

loved the quirky rooms, cute arrival gifts in the rooms, super clean, and the rooftop lounge and pool are

the bikes and friendly staff and pool/hot tub

distance to restaurants and bars , close to the park,lake and marina , pool and hot tub were awesome rooftop

pet friendly, next to the beach

feel that the hotel should do more to disguise areas like the cleaning room and the kitchen off the restaurant

had about 20 tiny ants in our bathroom and in front of the kitchenette

hotel is right on the main strip which isn t great for us because we have two small kids

have to ask for room service, tell them what to do, they almost come late after noon

gym & pool were open

back yard had lots of space with birds and butterflies and coolerin the morning for breakfast

house with a charming history and a very nice host, who makes great breakfast

breakfast was superb and more than set group up for the day

there is a lovely private garden where you can have your breakfast

fantastic hosts with a lovely room & great canadian breakfast