tile around the pool was extrenely slippery

enjoyed the pool, gym and free breakfast

the wifi didn't work in some spots

hospitality and breakfast

clean, very friendly and helpful staff. great breakfast.

excellent and fast room service. very nice room and facilities.

very expensive - room service was much more affordable but would have preferred the rs menu in a bar

wonderful room/suite. perfectly decorated, top-notch utilities, excellent bed. good gym.

asked about the spa services and i was given a very vague response such as i need to take a shuttle - ok where

i had booked myself for a spa massage and it was absolutely fab

because of the outside parking (and the big issue in montreal area with the cars stolen) you can borrow a

cleanliness. the pool, sauna and gym were opened this time. we love it

pool had a lifeguard which was great for our kids

that the indoor swimming pool and sauna were closed due to the health regulations during the pandemic

spacious well equipped room rich sport facility with pool jacuzzi and sauna very helpful staff

also shuttle service to airport was excellent and convenient

this is a great place to stay while driving a motor coach bus, great parking.

good gym and pool

restaurant closed. no room service.

the food, the shuttle, employees are very nice and the hotel has been renovated

had booked pet friendly hotel & was sent an email the next day

some parking spaces had too much snow

room due to laundry machines running

easy access to the rear parking lot would be nice as well

i read on the website that the hotel had a $50/night pet policy, we were turned away at the front desk because

parking too tight. many big trucks.

the location close to convenience store and wifi.

the motel was also located next to a bar with screaming yelling drunks in the parking lot all evening

there were barely any towels and the ones they did have were like pool towels

comfy bed and easy parking off the highway

all really good - but stand outs were the amazing beds, big gym and nice person on reception

beautiful setting on the water, free and convenient parking

in downtown, the free parking is next to the hotel

hours on the pool and gym could be longer or the gym at least be self - service

breakfast, restaurant in same building, pool, easy walking to mall and other restaurants.

lots of parking spaces, away from the city. good breakfast selection. nice staff.

also, so many mosquitoes inside the room and the parking area

good breakfast, parking and silent place

one story unit with parking

good breakfast, parking and silent place

cracked two times in the middle of the night creating some concern, especially traveling with kids

free parking

breakfast could use a little bit more hot options, but otherwise good selection of snacks that are

wifi did not work

dark parking lot

breakfast not included, wifi was slow and unreliable, staff could be friendlier.

hotel was the perfect location for our late arrival at the pet airport

i had no idea this was a friendly pet hotel

the signs enter & exit the parking lot need to be better located and defined.

gym has weights and trade mills

room service was prompt and very tasty; grilled cheese and salad

my phone can not connect the hotel's wifi

close to the airport, the free shuttle was easy to find

the parking lot was time consuming to get in and out.

location, reception staff giving great advice or where to go , convenient parking ,safe ,huge room ,amazing bed

also no room service offered so i had to leave room to pick up food

great location, greta staff at reception, comfortable rooms, nice to have gym and swim

the bar could have opened sooner, like noon.

was just what we needed with an overnight stop over in montreal with three young kids

airport shuttle, amazing hot breakfast, excellent noise isolation, great swimming pool, very welcoming

gym, swimming pool

close to the airport, great pool for kids to unwind before or after a long journey

great rooms and nice pool for the kids

they also have a 24-hour shuttle to the airport

wifi slow

smelly slightly of the chlorine from the pool i'm the 2nd floor corridor

the breakfast was great. the location was great. accessibility was perfect.

airport shuttle, perfect for families and not only

clean, offered breakfast. helpful front desk.

room was spacious; bed comfy; pillows great; breakfast okay although the lady in charge of breakfast was

nice clean 1 bedroom suite with good size kitchen and bathroom.

far away and shuttle ended at midnight.

clean and organized well, parking and laundry and check in and out staff was really nice and

my wife, who is a teacher, had kids at breakfast, cut in line, take most of the berries she was waiting for

it had a few nice surprises like free laundry facility , the afternoon tea, gym etc

the size of the room was impressive. nice little bar is on site.

kids banging doors till 2:30 am, and talking not quietly

we were able to get some food out of the kitchen though and it was quite good

the gym equipment was older and needed some work.

hours for restaurant and bar not great and would need improvement to be a real business

location is very good quite free parking shower and wash room is clean

wifi speed was good

a nice place to stay was pretty quiet and lots of parking spaces

parking, amenities, shower!

wifi was very slow and not very useful

fitness is small but ok and clean

room service was very fast and the area was quiet.

, bar and restaurant); we just made it under the wire to catch a meal before the bar/restaurant

timely shuttle pickup at the airport and back to the airport from the hotel

but, the pool was great

just perfect, location is great! restaurant and bar choice make it a must.

wifi worked well

the pool the gym the breakfast the room the staff

no netflix or other applications on the tv, gym was very very basic, so was the breakfast

was very nice but staff at check in were extremely unfriendly and the early check in that had been pre arranged

but the continental breakfast was so so could be better but overall i would go back and stay and recommend it

one thing continental breakfast needs to improve

not enough parking spots and dark parking lot. water pressure was very low.

the amazing part is they have kitchen inside the room with all the kitchen stuff, they even have a big fridge

everything was clean, there s a water slide at the pool, breakfast was good

very loud from people banging above during the night. we were told no breakfast offered.

was no breakfast because of covid-19, but the staff provides us with a coffee for the us and hot chocolate

parking

the price is definitely too high. the breakfast could be better...

and clean rooms very convenient location for laval, but not close from montreal downtown good breakfast check

shuttle service from the airport was easy to arrange, and fast

room service would be great.

breakfast is perfect

staff was amazing very helpful. quality breakfast. loved it

hotel feels very new, modern and clean - friendly staff - great facilities (pool, gym, laundry room) -

my kids liked the swimming pool

swimming pool area smelly

staff at the buffet, front desk, and the shuttle bus were all exceptional

swimming pool was not functional first day there was a strange smell but it was resolved

my kids liked the swimming pool

the pool kids enjoyed

breakfast and restaurant for dinner was excellent, everything was perfect.

a lots of parking available

ice in the parking. breakfast not included

some nights we had a hard time parking in front and the stairs outside were slippery

a staffs pet gone missing and then pool closed whole saturday and it s open only on

the washing mechine at the laundry was not clean.

you have kids - ignore this feedback

staff was amazing especially restaurant and bar staff

our expectation pool should be opened every day but it was not, my kids were not happy.

the gym/pool/free wi-fi and continental breakfast.

the gym wss very small snd lacked some

breakfast was not very good, choices were limited.

pool was excellent for the kids

night receptiest charged me extra for my kids though it's mentions in the booking 2 adult 2 kids and they stayed

a real kitchen, huge bathroom (with jet tub

gym was very humid because it's beside the pool

the gym was well equipt and room service was prompt

room 1 hour before chek out when i was getting dressed wont be back and i had the suite with kitchen etc

really liked the gym was perfect for a hotel workout.

gym very small, kitchen closed on sunday.

wish that the lobby bar was open, but at least i asked before coming so i already knew that it was closed

breakfast was great, hotel pool was just what we needed.

the breakfast bar needs new toasters!!

wifi was not the best

it was noisy at night. friday we could hear bar music past midnight so hard to get to sleep.

unfortunately, our room was located on the 9th floor directly beneath the rooftop bar

top terrace restaurant and bar was great overlooking montreal landscapes, the food and service was excellent

the rooftop bar is exceptional never had a hotel like that

comfortable room and nice gym

i paid over 400 cad per night for 7 nights to have: - no wifi in the room - a squeaky bed - room service that

the button of the fireplace was making a really annoying sound.

suggestion for improvement would be for a more secure way of crossing the street to get to the spa portion of

breakfast

breakfast need meat!

i also liked the connecting doors that connected our room to my kids room

easy access to a lot of stores and fantastic facilities (sauna, pool, gym etc)

parking -big rooms -heated pool -bath towels, robes and pool towels included -coffee maker,

wifi + tv included

was kind of far from downtown but close to metro stop, pool looked to be closed for

our kids loved it

need to be pet friendly at least with small dogs.

good choice of breakfast and enough space for safe social distance.

beautiful hotel, amazing amenities, loved the breakfast, gym and pool

they didn t have towels in the swimming pool. i had to go back wet to my room.

we were not advised that we need to book the pool in advance! my kids were not happy about it!

we were not advised that we need to book the pool in advance! my kids were not happy about it!

they had a ice machine and a coin laundry on our room floor

i didn't like the overcharge cost for the pet. the pillows were not comfy at all.

room service was only available for dinner, and the restaurant that offered it was somewhat

found the interior design and atmosphere of the lobby and bar area a bit too cold and ultramodern

mostly the pool

nice pool and gym

the wifi was not stable.

nice clean room. clean gym.

i was able to check in earlier. kitchenette. clean. quite. gym. breakfast included

the breakfast was nice and simple

the pool is small and gets quickly crowded rooms need more dusting/

was comfortable, breakfast was very good and the staff was very nice

very clean and confortable. pool, sauna and well equipped gym. friendly staff.

location was convenient, there was a lot of parking spaces, the room was clean, the wifi worked well, it was

for non smoking room, was respected as such although the room, curtains and linens smelled deeply of

mini fridge, office chair and desk, cozy electric fireplace, good channels on tv, closet space, and hair dryer

the electric fireplace was nice and heated the room quickly

took the queen smoking with spa tub so it's to be expected you can see some wear and tear on the room

the bed were comfy and there was a pool and spa available. good tea and coffee facility.

had a good selection of food with yogurt (kids' version), hot cereal, cold cereal, bananas and apples for fruit

my kids thought it is a

the pool was very shallow.

wish the pool was hotter.

was not told about the pet fee

modern clean rooms with perfect soundproofing, parking available, friendly staff

to the poor wifi connection i frequently moved out of the room to go and look for better wifi connection which

the wifi did not work on the first day.

it was very clean and have a lot of parking , better than what i was expecting

and if we could have the ice machine and the kitchen amenities on the same floor we re at, that would be

sheets they were clean but they had hair everywhere didn t like that our window was facing the parking lot

not a lot orf parking

had a problem in my room with the spa starting on it's own all night and making very loud noises, i tried

we understood there was no kitchen but would have been nice to have some utensils by the community microwave

there was a kitchen with breakfast room provided included in the stay

at first i was excited about the room as it had a spa tub and was a decent size room

we chose this hotel because of the free ev charging.

modern and the spa bath

the spa bathtub

clean, accessible, lady at breakfast was extremely caring

i would say the parking but nothing really major.

pet fee is ridiculous

it also had a gym

the guests were all scared and their kids were crying from loud alarm noise

ve stayed here 4-5 times and the wifi is worse than ever

also appreciated the comfy upholstered chair along with the 2 additional kitchen type chairs by a small wall

location was easy to find, no problems with parking and the room was very clean and comfortable

spa was wonderful. room very clean

bathroom and kitchen is small, but manageable

suite, comfort beds, cleanliness, location, all pot/pan & kitchen essentials provided

gym equipment was so poor

i used the gym space, which was in good shape

self service laundry is available at no extra cost

room was comfortable, plenty of room for luggage, free laundry facilities was a great bonus

breakfast was healthy and served in beautiful stately room

up for in friendliness, cheerful and extremely accommodating service, comfortable beds, good free wifi, and

breakfast was continental and have a good selection for everyone

pet friendly

working electric fireplace in room

restaurant closed to early no room service flexibility

the gym is too small.

great location, friendly staff. good wifi

lack of snack bar and housekeeping did not come during our stay

location, decent-sized room, on a fairly quiet street, with a small kitchenette, and regular

pillows were lumpy, gym looked a bit tired. treadmill did not work.

is vert small - not ideal if you are travelling with kids - cafe staffs are not so welcoming

i also had to do the laundry while staying in this hotel, for which i had to go to another building

the staff are very good and the room was comfortable including kitchenette which was requirement

i ordered room service which came very fast however what i got was manicotti that were a frozen microwaved

i was sent by staff all over the building to look in different laundry rooms for one

very friendly staff. good, clean rooms. free laundry. good price.

laundry costs $4

in addition, the laundry facilities were clean

clean shared bathroom, free laundry service, spacious room for one, security, helpful staff.

gym not functional

everyone smiles and is so helpful i cannot forget the room service either

pet friendly

wish the lobby and bar had more character. you cannot put anything in the mini frig.

loved the room service as well

it felt like such a retreat, and yet they were absolutely welcoming to our kids

gym was closed which was a little upsetting.

nice big comfortable clean rooms and the hotel bar has a ultra relaxed atmosphere, the check in / out experience

wifi was so bad i couldn't even send emails and there was an extremely loud party in the hotel

offering high speed wifi access at extra costs is outdated

had to book a slot in the gym which is great as i was never there with anyone else

loved the size of the suite. the breakfast (room service) was fantastic. great location.

gym is a hotel gym but i'm impressed they have a cable machine and a leg press

you can get a cheap short-term deal at a nice gym next door though

great stay. clean. very pleasant and helpful staff. laundry facilties.

is beautiful, original wood paneled bar, lounge and dining room, but modern everywhere else

restaurant and bar are fantastic both in the way they look and in the high quality of the food they serve

they give a toothbrush & a razor, but no sponge for the spa shower, near the awesome bathtub two champagne

spa was a little expensive for the services i received

food was great, location was great, staff was helpful, cute gym in the hotel.

wifi doesn't always work.

no room service. it was a bit noisy

facecloths from previous inhabitant still draped over shower bar - staff said they don't collect towels etc

was not aware the hotel had no gym or pool

of people checking out - very small room and small toilet, very worn out - no restaurant and no room

the gym was below basic, as well the breakfast, the constructions around the building

no bath tub so a bit challenging with young kids

the kids felt specifically bad

price location breakfast included wifi big fridge plenty of room lots of lighting

accommodated is with an extremely early check in when they didn’t have to

though the gym was very nice, i wish they had some yoga mats to do some stretches and core work.

wifi was strong though and staff was very helpful

there was no microwave in the room, the ac was slow and made nights uncomfortably hot, and the laundry area

gym is above average for a hotel (multiple treadmills & bikes; cable stack; and some other basic

no late night room service

the location and the ease of parking. the pet fee was also reasonable.

no pool. not so much for kids.

wish there was on site laundry service

let us have an early check in and late check out. easy to got to from the train station

clean, restaurant, bar on premises. staff friendly and welcoming.

also there was a gelato bar next door

happens and due to that we have to cancel our in between stay and reached couple of hours early and they charged

hotel needs a loading zone in front so ppl can unload suitcases and kids, etc

also the late check out fee with my next flight being so late in the day

requested late check out, which was approve at free of charge, when we asked to stay until 3 pm, then answer

decorated and excellente appointed, with a huge 2x2m bed (same as home :-)) ), an expanded kitchen-like bar with

room, sitting area and kitchen area which was really good

no outside pool deck after 10 pm. wet loungers

bathroom that never properly drained to housekeeping services that never appeared to doing my own laundry, there

watch your kids when they're using the television

the floors in the kitchen- and living room are worn down and could use some cleaning and shining up

the location was perfect and we had everything we needed in the kitchen

upstairs the decor was pretty wacky & the furnishings quite random (from chairs to kitchen ware

kitchen was well equipped

we loved the size of the unit, it was spotlessly clean, great kitchen and layout

for room service didn't match resturant

spent time in the bar and went to the breakfast buffet

nice outdoor pool (like a hot tub in winter)

the waterfall in the pool wasn t on though the water was nice. bar was great.

wifi didn't work on my phone, but did on my computer

was very clean the staff was friendly had all possible amenities rooms were large and even had a kitchen

so big and spacious with a full kitchen

the server in the bar she has no sense of customer service

really friendly stuff. food at the bar is good as well.

only thing bad about the room is no sliver ware and utensils in the kitchen even plastic one