some parking spaces had too much snow

everything is fine and nice. staffs are kind and have self laundry room. breakfast was fine.

parking area had too much ice on the ground. ..should be clean.

bed really confortable, breakfast very good variety and good good!!

were in a king bed room on the 1st floor beside the laundry room and when we arrived the noise of the washer

i was a late unexpected arrival and they were very gracious in welcoming me

it was very clean and friendly . we enjoyed our stay here free parking and wifi

this is a great place to stay while driving a motor coach bus, great parking.

pool,free parking,nice view from room 1011,close to restaurants,mall.

that i was there, i only dealt with them 3 times at check in/check out and once to ask for daily room service

gym can use more equipment. wish there were more restaurants near by(walking distance).

breakfast snd gym

hockey teams were super hyper and couldn't use the pool until after breakfast on checkout day

hockey team kids were a bit load in the

this hotel should think about adding a little bar area where people could watch the game and grab a bite

the breakfast was a nice variety, the underground parking was a bonus in the winter and the pool and gym were

the gym was fully equipped and accessible 24 hours a day, which we took advantage of

i love the room it comes with fully equipped kitchen which includes a sink, full size fridge (not mini fridge

the gym was very clean too and their pool was quite good

breakfast options

the pool. it was very fun we enjoyed a lot. we tried the slide as well.

i loved that the kids could relax and play in the pool area

very clean and comfortable. staff was friendly and breakfast was good.

new, clean, good breakfast, nice and helpful staff.

aside from that, i enjoyed using both the pool/hot tub and gym

the children enjoyed the pool

was not clean facilities like gym and pool are closed lol no slippers with your robe in the room which was

gym

spent one night, but would've liked another so i could have used the pool and gym

evening cannot get wifi, call reception but no answer, bit disappointing in such hotel, but next morning wifi

s ants in the laundry places, the rooms are loud, you hear the highway all night

friend asked if she could have some water from the kitchen/eating area at 9:45 right after the eating time was

furniture a bit old and no ustensiles and plates in kitchen

the wifi worked

arrived after 20hours in airports, with two young kids and our room was without eletricit

room service made a pathetic mistake by not replenishing supplies in the bathroom we arrived after

the printer in the desk area is not a wifi printer : impossible to print from your smartphone

at reception, had to wait a long time for a blanket for my kids and were not very helpful

don t have room service

restaurant does not have room service so we had to order takeout from the restaurant

using another hotel's shuttle, therefore having to cross the busy streets, with luggage and kids

lady at check in didn’t know of the kids program

a pool and a gym! excellent bedroom for a reasonable rate at the airport.

pool water was cold.

they also have a 24-hour shuttle to the airport

airport shuttle

kids enjoy swimming pool

free breakfast

i wish it had a hot tub but the pool was nice.

food and service in the bar was also very good

the rooms are clean and spacious. we had a very comfortable stay with our pet.

i clearly put in the booking that i had a pet and i called ahead to confirm this

the bar was too expensive

the hotel is located very close to the airport and the via rail station, and they offer free shuttle service

beautiful room, very spacious shuttle service and restaurant were excellent!

the proximity to the airport. very good shuttle service. clean room, and friendly personnel.

and because of covid restrictions, neither the bar nor the restaurant was opened but this cannot be faulted on

staff in the bar and in the restaurant were really pleasant

we didn t have breakfast. our pet enjoyed her stay ud83dude0a

breakfast for kids is very very limited, and if they want the buffet, they have to pay a full adult price

we went downstairs at 9:15, and most of the breakfast items were done. there was no refills.

room was spacious; bed comfy; pillows great; breakfast okay although the lady in charge of breakfast was

we really enjoyed the pool!

pool need cleaning; can t see the bottom of the pool

comfortable beds, a/c, friendly service, decent breakfast

staff helped us retrieved the pet toy we lost

it had a few nice surprises like free laundry facility , the afternoon tea, gym etc

the breakfast was very good, and the pool and gym were excellent facilities

loved the free laundry!

we loved the premises, the staff, and the breakfast.

old fashioned, badly equipped gym and loud construction site across the road

no hot water, we couldn't take a bath, we had 7 kids

very spacious clean, quiet room, wake up call, restaurant and bar on site

good breakfast in restaurant. comfy bed and good shower. fresh towels.

the gym equipment was older and needed some work.

convenient location, friendly staff. nice modern rooms. 24 hour airport shuttle was great.

via rail shuttle. i accidentally double booked and they were great about helping me out.

the bar and food

food was delicious, and the bar service was great

room service was very fast and the area was quiet.

staff was amazing very helpful. quality breakfast. loved it

the food and gym room and and and was just super super super

dog friendly should not mean there is an unstated surcharge for the pet

newly renovated, super friendly staff, room service was very quick.

the swimming pool was the best, we live where there is none and having my 10 year old swim per day was excellent

kids like the swimming pool

the customer experience (check in/out, cleanliness, airport shuttle) met my expectations

the pool and gym were nice and staff was very accommodating

wish there was an option to add on breakfast after booking, also wished that room service (for meals) were

excellent dinner, bed was great, clean, shuttle service was excellent.

they didn't include breakfast for everyone. only 2 people.

the pool for the kids is incredible

great service at the bar and breakfast was very good

close to airport,easy access and free parking

my kids loved the swimming pool. the room was very comfortable and clean.

pool with my kids

as probably it would be unclean - i refused to have my daughter swim nor i would use the gym

free shuttle to and from airport was fantastic

swimming pool,bar,breakfast,little shop,

pool and gym were nice

nothing to like here. only thing the wifi is good

a nice place to stay was pretty quiet and lots of parking spaces

parking is optimal and for what you pay - you get a decent value on return

parking, amenities, shower!

wifi was very slow and not very useful

the parking lot was very icy.

wifi did not work until the following morning after 8:30am

even though the room has a bar kitchen there is nothing at all in the cupboards

the whole experience. and the kids liked the pool.

because of the outside parking (and the big issue in montreal area with the cars stolen) you can borrow a

it would have been nice to have a pool.

were helpful and could speak sufficient english breakfast was enough to get us through a long sunday raceday $

also, so many mosquitoes inside the room and the parking area

breakfast was wonderful and there's a nice outdoor garden to sit in the morning

very clean,very good breakfast

paid parking, small gym

pool was smaller but clen and good view

was very nice but staff at check in were extremely unfriendly and the early check in that had been pre arranged

no lights in the swimming pool room

it has a lively bar

like the wifi was not consistent

unfortunately, our room was located on the 9th floor directly beneath the rooftop bar

room service, and no breakfast

nice gym

comfortable room and nice gym

i also liked the connecting doors that connected our room to my kids room

easy access to a lot of stores and fantastic facilities (sauna, pool, gym etc)

parking -big rooms -heated pool -bath towels, robes and pool towels included -coffee maker,

wifi + tv included

was kind of far from downtown but close to metro stop, pool looked to be closed for

breakfast was brought to our room in a bag consisting of an apple, yogurt, juice, and a very large

wish that the lobby bar was open, but at least i asked before coming so i already knew that it was closed

and spacious, well insulated (very few to none noise around), great beds, perfect wifi, plenty of parking spots

nice local hotel, nicely decorated for christmas. spa lovely in winter. large rooms.

the pool is quite small and was crowded.

a real kitchen, huge bathroom (with jet tub

really liked the gym was perfect for a hotel workout.

room 1 hour before chek out when i was getting dressed wont be back and i had the suite with kitchen etc

the gym was well equipt and room service was prompt

gym was very humid because it's beside the pool

gym needs more equipment, sofa bed is not as comfortable.

the kitchen did not have enough plates, utensils, etc.

enjoyed the simple kitchen and a nearby grocery store; this allowed us to cook our own meals

the best thing was that there was a kitchen and the room was in good condition for a family of 5 and a dog to

loved the kitchenette and that it was seperate from the sleeping area

no room service! a bit of miscommunication in the procedures

very friendly staff, nice pool, adequate gym, and comfortable room

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket

hotel bar was booked for a private occasion; disappointing

more privacy with the pool and gym

staff we're only moderated helpful with this issue and wifi connection later

breakfast at the bar felt short staff

breakfast was offered in the bar and was rather expensive for the

we had a hard time getting on the wifi

the pool and sauna weren t clean

breakfast would be depleted at least a hour before the end

small kitchen in the room has everything

had young minors ( kids )and waiting in lobby after hours of drive wasn t a great start to begin with

i was able to check in earlier. kitchenette. clean. quite. gym. breakfast included

a lot of chlorine in the swimming pool

the smallest gym possible and small pool and breakfast ends at 10am , if you get there at 9

no pool or gym

gym was very small and dingy looking

it was clean & comfy. including the pool.

did not like the gym, breakfast, and parking

staff, the quality of the hotel and room, the included breakfast, the cleanliness, the gym and pool ud83eudd70

the hot breakfast. free parking.

pool

towels in good quantity and pool in the center court

too many kids up early making noise. i was next to the pool.

clean place, new furniture , comfy bed and pillows, breakfast was pretty nice

breakfast can be better.

i had to call the phone, they sent me a short message: pet's fee

i also wish they added frosted glass to the gym, everyone stares at you while walking by

i would like a better breakfast (for example scrambled eggs, cheese, etc)

was very nice and spacious

elevator, wifi does not work, strange smell and no family hotel (it is possible to pay for hours

bathroom and the room were just renovated , great selection for breakfast, free parking

wifi was mediocre this place is not worth a single

also the wifi was trash, worked in some parts of the room not all

very loud from people banging above during the night. we were told no breakfast offered.

could have had a better breakfast, ie.. hot eggs, sausage bacon or waffles

the price is definitely too high. the breakfast could be better...

service at this continental breakfast and the lady there was working very fast

location, parking, room.

location was convenient, there was a lot of parking spaces, the room was clean, the wifi worked well, it was

the room is clean and modern, the staff friendly and you have a parking place in front of your own room

mini fridge, office chair and desk, cozy electric fireplace, good channels on tv, closet space, and hair dryer

for cad 88 reasonably priced clean and cosy smoking rooms available

i loved the shower and fireplace, and the atmosphere of the room

possibly worth noting the kitchenette has an microwave and toaster but no stove top

the gym very basic, so poor

suite, comfort beds, cleanliness, location, all pot/pan & kitchen essentials provided

good gym

have to reconnect wifi everyday.

wifi was not secure but worked well and fast

wifi is so poor

modern clean rooms with perfect soundproofing, parking available, friendly staff

car parking

to the poor wifi connection i frequently moved out of the room to go and look for better wifi connection which

and if we could have the ice machine and the kitchen amenities on the same floor we re at, that would be

not enough parking

not a lot orf parking

sheets they were clean but they had hair everywhere didn t like that our window was facing the parking lot

easy parking

bathroom and kitchen is small, but manageable

it was clean, newly finished and the wifi was good and strong!!

wifi was very slow and rarely worked and if your looking to go downtown a lot during your stay it

spent 3 nights with 2 little kids and our experience was excellent

we only had some small kitchen cabinets to use which were not very easy to use

i was with my 9yo and unfortunately she could only use the outdoor pool

especially loved the breakfast room overlooking the river with a nice warm fireplace

i paid over 400 cad per night for 7 nights to have: - no wifi in the room - a squeaky bed - room service that

views and fireplaces everywhere

especially loved the breakfast room overlooking the river with a nice warm fireplace

grounds, the view, the people, the food, the rooms the facility itself, the pool, the gym and hot tub area and

super friendly staff and the restaurant was very accommodating to our kids (though pricey)

the only thing that would be nice - without needing to build an outdoor pool is converting the glass enclosure

breakfast bar choice excellent and of high quality

in the bar was a bit confused but understand there had been numerous weddings that day

missed room service

i couldn't figure out how to control the heating! so i didn't get to enjoy the fireplace.

basic shower for a king room with fireplace

no gym

up for in friendliness, cheerful and extremely accommodating service, comfortable beds, good free wifi, and

when we arrived there was no bar of soap to wash our hands

there was only a microwave in the kitchenette, and no bowls, so cooking wasn t really an option

their bar and restaurant not open most afternoon and evening

lack of snack bar and housekeeping did not come during our stay

they were very friendly with our pet

treadmill in the gym was broken

offer a room with a laundry machine and kitchenette great for a long stay with kids

room was well equipped it had a laundry room in it which i didn't expect

small kitchen with 2 burner stove, microwave, refrigerator

would have liked a few more facilities, such as a nicer bar area, in which to sit and relax in

laundry costs $4

laundry = they had laundry facilities, and supplied the soap and dryer sheets

clean shared bathroom, free laundry service, spacious room for one, security, helpful staff.

check in the staff did not care to explain the laundry facilities ( where and cost )or shower facilities

very friendly staff. good, clean rooms. free laundry. good price.

not enough parking spots and dark parking lot. water pressure was very low.

parking entry was in mud, i got my truck full of it

breakfast was good and they are pet friendly

lots and lots of families/kids at breakfast .but they all seemed to enjoy their stay.

breakfast menu

gym is very small and not equipped well

room great location great no swimming pool

room service stopped by way to often.

kids enjoyed breakfast

location. great room. very pet friendly

the room was big. it had a kitchen and everything. lights were good for couples.view was good.

have 3 kids and it would have been good if the offered us a cot for my 14 years old because we stayed in 1

was excellent stay, my kids were so happy and slept comfortably they loved the place.

had to book a slot in the gym which is great as i was never there with anyone else

loved the size of the suite. the breakfast (room service) was fantastic. great location.

convenient for room service also

waiters at the bar and the dj were amazing

i was disappointed when my room service order was incorrect one night

we are 2 adults and 2 kids 8+11

i wish there was a pool or even just an ice dispenser machine.

that you had to inform the front desk to have room service- making the bed, clean towels, etc

was not aware the hotel had no gym or pool

did not get room service because of covid which is understandable but it would be nice to not bring our gatbage

no pool.

in the room could not be opened - in the bathroom, there was cleaning staff hair everywhere - the gym has old,

no breakfast or room service options from what i could tell (i might be wrong); but there are amazing meals 2

if not, there is room service, though with only one chair this can be challenging

the room was wonderful, the gym was modern and well equipped and we really enjoyed the on-site bar

missing swimming pool and spa room light very complicated to operate

put to good use in room,super modern and functional bathroom,comfortable bed,quiet in room, fast wifi connection

the kids felt specifically bad

the kids felt specifically bad

their breakfast was nice

were clean, pet friendly and the finishes were nice

amazing breakfast spread: eggs, sausages, fruits, yoghurt, cereal and make your own waffles

laundry machine was excellent service as well as we enjoyed the kiosk and restaurant services

wifi was fast

though the gym was very nice, i wish they had some yoga mats to do some stretches and core work.

on top of that, great amenities, especially gym and swimming pool at 15th floor

only complaint i have is the pool was a bit dirty

only complaint was the room service breakfast - it was really cold and didn't taste good, however the staff

the hotel staff was really accomodating for early check in and late check out

little disappointed that the restaurant/bar was closed right when we came back from our show at the bell center

room service food was great

i also placed a breakfast request for in-room service on my door the night before, as i had an early morning

i requested for an early check in, and room was actually ready when we arrived way earlier than the usual check

staff are very friendly and good with kids

at the front desk was able to provide a late check out and also recommendation for food delivery since i arrived

free wifi so bad. it was low speed, difficult connection.

i would give it full five stars if laundry machines were available

kitchen was well equipped

the location was perfect and we had everything we needed in the kitchen

upstairs the decor was pretty wacky & the furnishings quite random (from chairs to kitchen ware

we loved the size of the unit, it was spotlessly clean, great kitchen and layout

the floors in the kitchen- and living room are worn down and could use some cleaning and shining up

the pool and gym were great additional benefits as well

who helped us find what we needed in montreal, and ekaterina at the front desk and jane in the bar who were

it was very well appointed, from the restaurant, room service, super sized rooms and well stocked mini bar

staff (jorel & ariel), the big comfy hotel room, the location, the gym, the pool, the siam restaurant and

allowed early check in after a disaster stay in neighbouring hotel

gym is tiny and temperature was set too hot when i went.

the hospitality sector at the moment but this is not an excuse to not provide basic services - no laundry services

loved the fireplace, tub, and bedding

laundry service

were placed on different floor from our adult kids, so it was a little bit of pain to have to use your key card

amenities in the room and the sunday morning breakfast

the hotel itself is clean, modern and warm feeling with a decent breakfast included

great pool, good variety at breakfast and an overall clean, modern and spacious accommodations.

size of room, clean, great choice of hot breakfast

nice indoor pool that the kids enjoyed

a good breakfast was included and staff

the ev charger was much appreciated

what i like about our room is that it has its own kitchen.

location, comfy room with kitchen, nice breakfast, helpful staff, pet friendly, parking

there are ev chargers in the parking garage which is great, but they are not complementary, in my opinion as

having the pool boy stare at my wife was a little weird, but so would i

the room and bathroom is very clean, very security for the kids and the pool is plus. ud83dude00

two bottles of water for the king room and a nicer bar downstairs..

hotel bar closes at 10:00 pm on a friday night, we had a family gathering, a rare occasion and were

the fact the bar closed at 10pm

helpful staff, very clean, great included breakfast, reasonably priced laundry facilities/lots of machines,

breakfast, laundry option, location downtown, sports facility

wifi and breakfast good

wifi is available and free

the wifi was adequate (but not secure) and breakfast good (but i had to supply my own sugar-free