was not warm enough, wifi would not work in room, considering this and location i felt it was overpriced

dined in the bar in the evening

close drive to city center ample parking options staff were helpful

we had dinner and breakfast at the hotel and both meals were excellently cooked and served by very friendly

breakfast, size of room, staff friendly

there were plenty of car parking spaces

couldn t get wifi only negative.

spacious parking good food good leisure facilities

nothing..all facilities good....swimming pool and gym

the kids club was great, the kids really enjoyed it and myself and my husband enjoyed a quiet meal

very comfortable bed, spacious room, clean bathroom, and good room service.

bar staff were really friendly and easy to get along with, the drinks were amazing and the room was

there was on-site parking which was great

gym a little small

room was dusty, dirty carpets, dirty dishes from the day before not cleared at 9pm and all the laundry from

great food in the bar downstairs. excellent breakfast with a welcome vegetarian cooked breakfast

parking lot is a bit small

location, wonderful friendly staff, very clean and comfortable bedrooms, brilliant breakfast selection for adults

wifi very seldom worked

lift available, free wifi, tea and coffee in room

the cleaners calling every morning to change the towels and do the room car parking was excellent i be going

it could use a gym or a swimming pool or some sort of amenity along those lines!

dint have breakfast

beautiful quirky room. wasn t overly expensive and they gave a late check out for no fee

no gym. seems unfinished in parts

there is a beach within walking distance with ample parking that was super fun for the kids (but not the main

everything was very clean and the room big for a family with 3 kids

kids would have liked more tv channels :) wish it had a hair dryer

third party laundry service was a huge

parking was a bit hard to figure out.

lovely bar food and atmosphere also during the day

we requested room service through the door sign but our bed sheets were simply tucked back in despite them

pleasant staff that delivered room service and lovely front desk ladies

good wifi good shower nice relaxed breakfast.

however the hotel made good to them with a free night whenever in the next year so kids to them

friendly staff, huge room, modern bathroom and lovely breakfast

nothing for kids on site!

breakfast was particularly good, room was nice and comfortable

unruly kids in restaurant.

plenty parking and easy access to attractions

good quality wifi; good car parking

value for money lovely staff so attentive lovely rooms complimentary coffees at the front bar all round great

like food prices online and more dining options, esp for breakfast - my kids won't eat a full irish but this

location - parking - helpful staff

faster wifi

the hotel is surrounded by shops and convenience stores and a laundry service

gym access was 0900-2100 and you needed to obtain another card access from reception.

leave out the toast for room service breakfast it always goes col

id love a bigger gym and pool, but that s just me knit picking

staff did great job. very friendly & helpful. room service speedy. food excellent

wifi is incredibly slow and while location is okay, it not really near anything

it was the only place on our tour of ireland with free, easy parking

friendly staff and great service. the spa was also very relaxing

burger full of gristle and kids pizza was basically dr oetker

room service ( not ours

arriving checked it took the bags in but we were never explained the where the gym/pool was and how to get to

the pool and gym were unlike any i ve ever experienced

two bar / restaurants on site.

it had all of the quirks i loved (fantastic tile, comfy beds, sophie's) *plus* a gorgeous pool/spa and a bonus

arriving checked it took the bags in but we were never explained the where the gym/pool was and how to get to

booked room for 2 adults & 3 kids but only one double bed and 2 singles in room

the parking is under the hotel and secure

of two adults two children, hotel upgraded us to penthouse apt, literally across the road, kids loved this and

they dug up a spare bed so the kids didn't have to sleep together, and

the room was comfortable it was a little dated and small things let it down like no fridge, room service and

poor wifi.

oh, and hotel provided laundry service, and held our luggage on our day of departure while we walked around

good area, nice staff, lovely bar and restaurant

no late bar for residents

requested on the phone an early check in as check in isn t until after 3

wifi in our room wasn t working and tv channels were unwatchable due to true tv constantly

wifi was good

laundry was very reasonably priced

arrived in late to the bar for a snack but only room service was available

really nice hotel , excellent staff and fabulous breakfast would highly recommend

the bar prices were the most exspensive in galway.

areas like restaurants, the staff brought us our dinner up to our room even though they don't do room service,

the wine glasses in the bar need a good polish otherwise there is nothing that i did not

entertainment in bar very good

it was a little noisy on our last night bar that very good

the decore bar and breakfast it was warm cosy an friendly staff

things would have been nice - a bit more proactive support on communicating amenities and a room service menu

wifi was a challenge. it kept dropping.

wifi wasn t great and no parking (but this is normal in galway and they give you a voucher toward

we had food in the bar which was excelent

also wifi worked well and breakfast was nice

wifi wasnt great

location, great room and staff very accommodating, we got a complimentary early check in and late

bit dated)

we ordered pizzas for room service at 10

early check in was appreciated

i had an additional request with my working laptop and wifi which was swiftly accommodated

also the wifi was very spotty, perhaps because it is not locked by a password so anyone can connect

the shower was also very nice and my room was ready for an early check in, which was much appreciated

mini fridge, tv has like 2 channels and has smart tv capabilities but they disabled wifi

wifi was very difficult to use and didn't connect

laundry was expensive, i decided not to use that service

laundry is always a problem when traveling, plan accordingly

had a couple of drinks in the bar and it was great

wifi not good ... at work for a second and then it stop

poor wifi

wifi wasn t strong

the wifi was ok

convenient location. the hotel is clean in general. there s a hotel bar downstairs.

drinking in bar and talking to different people. staff are so nice

i liked spa area and staff. everything was amazing.

pool small and no jacuzzi or other facilities

were very comfortable, had a great view, the staff were helpful, the breakfast delicious with great range of

nice pool and comfortable beds

the bus into and out of town stops right outside the hotel, so you don't have to worry about parking in town

room was excellent, a little loud as we were above ballroom, but kids had no problem sleeping and either did we

we then used the spa facilities, which are really nice, very hot sauna and steam room

pool and location

facilities, swimming pool amazing

kids were running around they should be in one section couples like us want to enjoy a quiet and

bar did great food and breakfast was superb

parking was great loads of space

out a room service docket for breakfast n it remained there

the food was not very good. both breakfast and room service items were mediocre at best.

like swimming pool seafront walk bar restaurant tidy cosy comfortable spacious rooms with room service and even