were exceptional really couldn't of done more for us, brilliant with kids great family hotel nothing was too much trouble well worth it

the gym

couldn t get wifi only negative.

could have spa treatments ie spa and makeup

free parking, ideal location

breakfast was super well prepared and so so tasty my lovley wife loves granola coco pops etc there

room service breakfast is definitely worth trying too

very family friendly style with mini golf and play park

there are lots of different walks and activities for kids to do, including a kids disco in the evening this weekend

the kids tour of the grounds was an added bonus and really added to the experience

i think if there was a separate bar area it would be more comfortable.

location, free parking, staff, restaurant. everything. :-)

needed wifi

did think the residents bar could be open for longer , especially on a bank holiday sunday night

early check in was amazing

swimming pool is alway clean and heated

location, staff, rooms, bathroom, pool and gym

dinner in the bar was very tasty served by the lovely friendly anne

we ate in the bar and the food was delicious and our server anne was friendly and very helpful

the gym is too small and very basic.

free parking on site

great room service menu

excellent breakfast kids loved pancakes

breakfast was excellent, service and staff were excellent

from room service to cleaning staff

40 brought the kids up to room mother was in the bar and closed it the barman and reception refused us points and

hotel manager was amazing didn't catch her name she was blonde couldn't of been more nicer to my kids and super helpful giving us idea for family things to

40 brought the kids up to room mother was in the bar and closed it the barman and reception refused us points and then said his system was down

a little bit for kids

a little bit for kids

we requested room service through the door sign but our bed sheets were simply tucked back in despite them

pleasant staff that delivered room service and lovely front desk ladies

to full laundry facilities would be great

lovely bar food and atmosphere also during the day

breakfast was good breakfast staff very friendly and helpful games in lobby for kids was a bonus

the price, cleanliness and late check out time

like food prices online and more dining options, esp for breakfast - my kids won't eat a full irish but this was the only option at 9 euros per

we had requested an early check in the day before arrival and called friday morning to ensure we were able to get the

was on the ground floor which was good access for kids and buggies

2 lads working on the bar on saturday the 7th of december

generous breakfast with some unconventional offerings, e

breakfast, room service and welcome drink were wonderful

room service and the breakfast was incredible

nice breakfast; ideal location with bus stops in front of hotel make traveling around really enjoyable

g hotel & spa galway a stay here feels less like checking into a hotel and more like stepping onto a

where wonderful travelled for kids birthdays and box of chocolates were awaiting for us on arrival, hotel was exceptionally clean

the staff allowed an early check in and parking was convenient

t not the main attraction beach)

friendly staff,especially welcoming to family and young kids which was lovely

missed the turn into the parking lot coming from the north, the hotel sign is after the drive way

wifi was quite slow and it took too long and too much effort to try log into the wifi and the tv

well equipment gym and also a fabulous outdoor pool and sauna

very welcoming and helpful staff both at reception and in the gym/pool area

late check out time was an added

ated pool, steam room, sauna & plunge pools) & gym

don't have any room service menu and i don't really like entering the bar or restaurant on my own on a friday

there was a very loud crowd of perhaps pub goers or kitchen staff in the courtyard that talked for hours

my daughter and i really enjoyed having our own spaces, and the convenience of the kitchen

be warned if you have kids

was not worth the money and the room service pricing was too expensive but thankfully we ate out both nights instead

00 in the morning i get a wake up call and told oh sorry wrong room, asked for late check out and was told 1:30 and house keeping knocking on my door wondering if i m going yet

have breakfast but had dinner which was great, i did have a coffee one afternoon and found the bar to be a fun place with what seemed to be the start of a stag weekend

the wifi wouldn't work at all in my room apart from that it was really lovely

wifi never worked in the 3rd floor despite multiple calls to the desk

it was a little noisy on our last night bar that very good

the reception was very good,good bar and nice environment

only negative was horrible wifi that barely worked.

the room service , the food . excellent

arranged an early check in with no hastle for one of our party

staff facilitated me with an early check in and were so kind and friendly.

location, great restaurant, excellent cocktails at the bar and as we stayed the week after christmas it was beautifully decorated to include a christmas

breakfast had an excellent selection too and the staff were wonderful

beautiful building, such character & atmosphere, all staff were so welcoming & friendly, breakfast was amazing, will definitely return

breakfast served to order

after 10pm it's difficult to find good food in the area and room service was not available for anything, we had to go to sleep dreaming of breakfast

our room was too warm, room service was slow . breakfast food was not hot enough.

warm friendly staff... clean comfortable rooms.. fabulous breakfast

wifi wasn t great and no parking

the room was wonderful and very clean, and even the wifi which i had to use for college was perfect, it didn't even buffer once

i was also disappointed that there was no room service for breakfast as i always opt for this in other hotels

the shower was also very nice and my room was ready for an early check in, which was much appreciated

also, the assistance and the fact that our early check in was facilitated, that was incredible

early check in was appreciated

the new bar and restaurant were beautiful and the food was amazing.

no gym or pool but hotel was lovely, very nicely decorated for christmas

the dining area and bar was comfortable and had a very relaxing atmosphere

great hotel, room was ready before check in time. breakfast was great! really great selection :d

breakfast wasn’t great in terms of buffet selection, but admittedly this is understandable due to

laundry was expensive, i decided not to use that service

we are at the edge of the city and i did pop over the other side of the river for breakfast and laundry

early check in

free guinness at the bar would have been nice?

room was open for early check in

convenient location. the hotel is clean in general. there’s a hotel bar downstairs.

lovely bar and restaurant and great staff

was excellent everything spotlessly clean breakfast was perfect we enjoyed a few drinks in the bar on traditional music

the bar opened late but not their fault

drinking in bar and talking to different people. staff are so nice

loved the bar area so cosy

so friendly , breakfast was so good ,lovely surroundings ,and room beautiful, restaurant and bar every efficent

a particular call out to daithi at keanes bar where we had dinner on 14th sept

a drink in the bar with such a lovely atmosphere and staff so so friendly and helpful explaining where to go for

great food in the bar downstairs. excellent breakfast with a welcome vegetarian cooked breakfast

the indoor pool is an amazing feature

i only wish the swimming pool was open a little later on weekends

luxury hotel , staff were very friendly and helpful room was excellent with a lovely sea view the gym and sauna was fantastic the food in the bar was excellent and very good portions , the seafood

room service very expensive

sauna spa was great addition, nice bar, fantastic breakfast

great location. they have laundry service.

more options for meals. room service for example.

no wifi.

i didn t use the gym but i did swim and have a sauna

then they gave us a free meal in the restaurant but took it in the bar instead our choice

portions , cocktails are a miss very expensive for tiny tiny cocktails in wrong glasses, also no wifi code

bar did great food and breakfast was superb

wifi was a little slow at times

swimming pool is very nice warm place

we had 2 kids & a dog with us