in the centre of town and with off street parking, this hotel provides comfortable accommodation for a short

great value for money! nice room, nice location and hot breakfast!

no breakfast available ,, had to drive off site

traditional tico breakfast the cocktails in the restaurant were excellent.

our room had no coffee maker, no a/c, a door with a combination lock that did not work, no breakfast

e photo at lobby )

breakfast was delicious! very enjoyable.

hiking trails, pool, gym, pickle ball courts, lots of nature right on the property (monkeys, toucan, horses,

wifi did not reach terrace or pool area, though owners are working on this issue.

including large pool, 4 pickleball courts with toucans watching over the play, nature trails, gym, and good

wifi was weak, only cold water in room

the common kitchen is fully equipped and convenient

good room, good breakfast. very receptive to extra requests and helpful when asked for help.

big clean modern rooms, great breakfast

very nicely furnished and very clean. beautiful location, friendly staff and delicious breakfast

breakfast was very good

relaxing lake, beautiful location outside of the noisy town, near to the waterfalls, very good breakfast

breakfast was great, staff was friendly and room was clean. parking and check in/out was easy.

mid-large size pool

lots of space, greta for kids to play to run around and see animals

the room was spacious and nice, with good working wifi

the cabin was ideal, the food was good, the staff very pleasant and they have a lovely pool

the food was delicious--breakfast would have been better if it had been hotter--need more thermal burners under

they have a lot of parking spaces right by the room and a security gate at the bottom of the hotel territory

was perfect for a safe and comfortable stay with kids

some hotel areas like the gym and kids room looked like they have not been or cleaned in ages

friendly & helpful staff! greatly appreciated early check in! :)

friendly helpful staff. breakfast was good. hot shower. etc.

the breakfast was delicious and the attention to customer service was brilliant

parking in front of the house

room,good breakfast, most friendly and helpful staff, nice bathrom a d shower, good location, parking, a d unique

wifi was poor in the room

a restaurant next door in the b&b for anything required super early morning - otherwise the open kitchen a few

wifi was great and bed was comfortable

also nice to have a kitchen as the food in the area is not as great as other towns in costa rica

there were a lot of small ants in the kitchen

but we had to improvise with a couple kitchen items when we were cooking our meal (ie

the bathroom and kitchen are new and modern, and the bed is very comfortable

wifi didn t work great.

the kitchen is very well-equipped, the bathroom is clean, the design in general is very thoughtful and

the wifi is just enough to send messages and we had to go to town to use internet.

the kitchen is not suited for cooking, but tableware is available

parking was a challenge - need to back up to get out

the wifi connection was slow

the lobby/breakfast area is a separate space with such a contemporary design that makes you feel you are in

breakfast was great - coffee on tap

we were able to park in private parking spaces right next to the hotel

only thing is i wish the hotel had a pool or hot tub

wifi didn't work in our room, but available in a common walkway or at main lodge.

the kitchen was stocked with oil, spices, coffee, sugar, etc

very nice hotel with friendly staff and good breakfast!

beautiful grounds and rooms, lovely breakfast and so peaceful!

the wifi is super fast and if you have any questions uriel is always happy to help with honest feedback

this though - they were so helpful all of the time, from directions and tips to booking trips and laundry

also they have indoor parking for your car, which is very hard in any hill town like monteverde

- nice bar and restaurant - parking available

awesome staff. super helpful. good location in the city. wifi was decent for basic stuff

use of kitchen if

there were a lot of 'do not......' rules in the bedrooms and in the kitchen.

all day coffee and tea in shared kitchen . friendly and helpful staff. good value for money.

the kitchen is well equipped, and very very

mini fridge, equiped common kitchen

a family lot of monkeys came to visit us every morning and our kids got to feed them

wifi was not very good in the room

the villas were amazing and super clean, with a well-equipped kitchen and unforgettable view and balcony

parking was tight at night and not directly where you check in, but honestly fine once you figure

comfy beds with a little kitchen and a kettle so we could make english tea

gym needs fixing! most equipment broken. also wifi very slow.

many of the rooms are on top of a hill with no parking near them, so it is quite a hike to and from your room

also it would be nice if there were more breakfast options

a little bit undermaintained (our shower head was broken and not all lights were working) also wifi was not

walk to upper rooms, parking @ the bottom, also a steep walk to & from town ; not for everyone

other then that: beautiful location, easy day trip handling, expensive laundry, food outside the compound

the location. the garden. the wifi, clean, nice surroundings.

would have like the bar next to reception to be open so as we could take a drink back to our room / sit and

nice place to stay cool staff easy parking

great and helpful staff and the breakfast was tasty

got to meet the owner before we left who was telling us about their current plans to include a spa which would

the rooms are very nice and clean, the breakfast is beyond great

parking next to the door

amazing breakfast

the rooftop bar offers a spectacular view over monteverde and is a great place to view the sunset

owners are helpfull and very kind. breakfast was great.

to take the car to santa elena every time (about 5 min drive) but it can be challenging to find a parking spot

there is a free private parking available

the breakfast was delicious, very homemade

wifi a bit spotty (worked in day 1, but not at all on day 2); a bit outside, better have a car to

didn t work well, wifi was horrible, room didn t have refrigerator, no shelf in bathroom, beds were

the infinity pool was beautiful

pool was a little too small.

the wifi was poor. the restaurant is not good. don't order american breakfast.

waiter in the restaurant messed up our order for both the evening meal and breakfast

good parking

the grounds are meticulously maintained, with off-street parking available

- even though the restaurant is expensive, it did seem popular, which means parking is difficult at peak dinner

there is free parking on the premises if you want to park and take tours, which is what we did

we weren't able to find much english/american television, but the wifi is strong enough to stream your movies

was great reception and aaron manning breakfast tables were super customer oriented

parking is devided over four different levels with different road entries

room given to us had no views (faced the parking lot) and offered very little privacy unfortunately

were so kind, the tour activities were great, the lodge itself and the views were beautiful, the breakfast was

breakfast buffet had fruit, eggs, meat, and was very good

the hotel is new and very good value for money including a very good free breakfast of either tipico, pancakes

personalized services (5/5): marta's assistance with laundry services at a nominal fee showcases the hotel's

since we traveled in la fortuna before coming here they also helped with quick laundry, dried and folded for

the wifi is usually two bars upstairs and may be less with more guests

some noise from bar opposite, but didn't bother me, may bother some

security gate at entrance gave extra peace of mind in parking lot

i got laundry done and it was ready by checkout the next day which as great

from the owner and manager to reception and kitchen, they all went beyond expectations

the room was exceptionally clean with a kitchenette and a really large bathroom

the view from breakfast area is breathtaking

breakfast was huge and delicious, rooms were nice and clean

great wifi connection, the best one so far in our trip

we used laundry service, which was very good and compared to other places relatively cheap

fabulous freshly cooked breakfast every morning, with the pancakes a firm favourite

the position , the breakfast and kindness of staff.

beautiful views, stunning setting, very friendly staff, incredible breakfast and meals.

also - the cocktails from their bar are the best we had in a very long time (big shoutout to the barkeeper

the breakfast was great

setting,spotless, room has everything you need, kitchenette, large shower, two toilets, amazing view, tv, et

the rooms were clean, modern and comfortable m, free wifi, the staff was really

the spa and massage was amazing

we also received room service for dinner and it was delivered promptly

you show the band to the parking attendant at the pool facility to use the lot just cross the street for free

lot of choices for breakfast buffet, the lobby bar josue makes serious delicious mixed drinks

there s a lot more than the pool at the bottom

large clean rooms, a pool a bar with a pool table and a large restaurant

kids are not welcome

room and bad are confortable, the spa is nice

rooms, room service, location, staff, great food specially breakfast.

driving distance into town, it looked like some people were walking the 4 km, but our kids were too young to

the gym is completely run down and seems to be from the last century

service at pool side restaurant was a little slow and there were not many vegetarian options.

we loved the breakfast, the hot tub in the room, and the hot springs on site

i would prefer if breakfast was served until 10:30 so kids can sleep in a bit and please add diet cola to the

ample free parking

there is no wifi in the rooms, only at restaurant and reception area.

and without restaurations very noisy the parking was always full they say that they wanted to open and get

the facility is pet friendly. staff was very friendly and accomodating

selected this place because they advertise unlimited select spa treatments

i never go back to this hotel, they only think in money, for example, to request a room service you need to

i wish there was a bigger pool

a complimentary stock of the bar was welcomed

we enjoyed the hiking trail and pool as well as seeing wildlife

pool and swim up pool spa was amazing yoga and meditation centre were lovely jaranita bar was fun breakfast was

hotel with spacious, beautiful lodges - they are even better in real life, the photos don t do them justice

spa and the ability to walk around the resort was amazing and the mini bar is on the house, which is great

the spa was good too but seemed more focused on spreading rose petals than giving the highest quality

the private hot spring pool in our room was absolutely amazing a perfect way to unwind and indulge in complete

cielito lindo pool (adults only) was great, nice bar too

we loved the outdoor plunge pool as well as the outdoor shower

it was easy to find pool loungers at all of the four pool options

includes free mini bar and laundry service

with hot spring pool was fabulous

gym could be better and open longer - but that s really not a big deal when you re in a

great breakfast and friendly staff. the environment is very clean.

the swim up bar had nice warm pools

great buffet breakfast!

parently it s great) not much the hotel could do about that though;) strangely the hotel wifi blocks whatsapp

nothing. you can just add a cold pool but everything was great and i want to go again

the staff was amazing and our kids were welcomed

wifi only worked close to the window

very hard to see around when backing vehicle , no parking lot lights

the breakfast is good, and the view of arenal is spectacular

was great-breakfast was delightful, -they cleaned our rooms and did laundry

decent kitchen (fridge, microwave and one burner hotplate) with a large table

not in use/out of service and that was disappointing, parking is limited but parking in general in this area is

there is no laundry on site which was very annoying

a mimosa before our 12:00 check out but unfortunately they don t serve alcohol at the swim up bar until after

the swim up bar provided great drinks and lunch options

big rooms, service was great.thermsls spa were amazing

the parking situation is not great. small parking lot. and the drop off area is a bit tight.

spa itself, whilst i imagine would have been really nice, was limited in terms of number of

great breakfast buffet, free parking in gated property

parking area is a little bit small in front of the reception, but they have some place for parking

the included breakfast was delicious with lots of options

our kids enjoyed the hotel pool and the buffet breakfast was great

my son loved the pool and the hot springs (as did we) and oh my gosh the breakfast buffet deserved 100 stars

staff was friendly, helpful , a late request for laundry return and they made that happen

room and very private - rooms are spread out parking is very close to the room great nature surrounding the

laundry was very expensive, sliding door in room 231 didn t close or lock fluidly, massages were

the location is great, convenient to the waterfall, the water park and many restaurants

the bungalow are so cute and comfortable and the pools are great

has several warm pools that are well maintained and with a direct view to the volcano

breakfast was cooked to order

wifi was a bit in and out at times