great pool area

ok for 2 adults but with 2 kids, very

wifi was mostly ok but sometimes disconnected

wifi not great

there is off site parking which the staff understand is a little inconvenient for you to park at (it's not far

one staff member was a bit grumpy and lots of rules to follow when using the kitchen.

sorted laundry and transport for us

frumpy furniture, kitchen in room cannot be used, noise from street

couldn t use anything from the kitchen or microwave

the laundry service was very fast

the dining area downstairs was also well kept and a delicious breakfast was served daily

parking was in a locked lot about a block away

staff was very friendly and helpful good location rooftop bar with nice view on volcano

location in less desirable spot. parking is down the street. breakfast included sliced hot dogs.

of the volcano and church, wifi was available, free breakfast was great with hot food, available parking about

the staff took care of everything we needed, including doing our laundry

in the night it was quite noisy, probably because of the laundry/washing machines

excellent breakfast, very clean and well equipped room

breakfast is at another location 100m down the street and was wonderful

the bed was comfortable, wifi was great and the included breakfast was the best way to start off the day

no water station and wifi didn t work in my private room

laundry

services proposed like laundry (9$) and the food is proportionally a bit expensive compared to what you would

staff, was mostly friendly, but could never answer my questions regarding local transportation, laundry service

the wifi worked much better here than the other hostels in costa rica i stayed at

beautiful swimming pool, delicious breakfast served upstairs, strong wi-fi, excellent location nearby to laugh

centrally located in town, clean, well maintained, great breakfast

tasty breakfast, nice pool, daily housekeeping, very clean, aircon, tv, location 5 mins to town, gorgeous view

pool reasonable size and a relaxing area to end the day

everything was nice, shops and restaurants are also near. very good breakfast.

news pool area was nice breakfasts were excellent easy walk to lots of shops and restaurants good parking

parking just in front of hotel

free parking

large room, room was clean including the bathroom, room specification met my requirements, free breakfast and

good parking area, great breakfast, quick checkout and friendly staff.

although it is distant to the town, it is close to some kind of bar or nightclub that has a loud sound until

service , room very comfortable, pool was good and the breakfast very good

it was also across from a great bar called chichas that we loved

the garden is lovely set and the pool invites you with garden and volcano view

our room was very clean and spacious, the property is lush green, relaxing pool area, delicious breakfast, and

enough variety to satisfy a mixture of vegetarians and meat eaters, as well as keeping the picky kids happy

wifi was very spotty in room (could be a good thing if you have teens, lol), not walking distance

excellent breakfast

wifi was a bit slow

breakfast was good and served in a very nice place

- super fast room service - nice pool and seats - very good breakfast - super convenient location to access

hotel bar is only open from 3 pm

small, quaint and beautiful. better for adults and older kids.

breakfast was excellent but our dinner there wasn t the best

it's quiet, it's not noisy or full of kids

parking is limited, so make sure to mention if you come by car

the breakfast was delicious

breakfast service was very good

the toiletries were spa type rather than regular hotel stuff

lovely garden and surroundings great breakfast and service.

the breakfast was amazing and dinner in same site provided quality dinner, prepared by a chef

pool and spa were great ways to pass our down time, the rooms are nice and private and i loved watching the

working wifi

convenient parking just outside the room

nice pool area, a trampoline for the kids, and the best soda in the area across the street

i loved it, great view, super comfortable rooms, very clean, nice jacuzzi and pool.

algunos problemas con la senal del wifi, era poco constante entonces si no se tiene acceso a internet local es

houses were really pretty and the pool was a very nice addition

are squeezed in tight so parking is tight to swing into, as the overall property size is smaller than their

whatsapp - all of our questions were answered promptly, and we were able to schedule and order breakfast in

delicious breakfast

loved the staff, the private little pool in the room and the breakfast

poor breakfast, especially for vegetarians breakfast was subpar

arenal lodge has a nice breakfast with fresh fruits and an amazing view from the restaurant

the breakfast was delicious

breakfast was good

the staff was awesome, the room was beautiful and comfy, the breakfast and coffee were delicious

too few options for breakfast

we loved staying in the nature. accomodation was very good. kitchen with nice refrigerator.

little kitchen area was a nice addition and the complimentary breakfast every morning was delicious

food in the restaurant is passable, it kinda gets to all taste the same especially with the breakfast but still

plenty of parking, good breakfast, great staff- jim at the front desk is a great help, madelin makes killer

there is free parking and the la fortuna town is a short drive away

breakfast was wonderful

considered it pricey buy given the quality of the room, the thermal pools, parking being convenient to my room

it had a small bar which was great

loved the pool, the free breakfast was outstanding, the coffee was the best i had while in costa rica

our room was clean, had a kichen area with a fridge and kitchen sink (no stove), three windows, tv and ceiling

the breakfast is reasonably priced if wanting that option in the morning

spacious room with a kitchen, coffee and tea

hot springs pool is

-descent room service menu

room service should go later than 10pm, and i would have liked to have a table to easy eat at in

amazing breakfast, exceptional staff and service. overall a wonderful and stay.

was kind of annoying to have to make a reservation for dinner/gym but they were pretty

spa itself, whilst i imagine would have been really nice, was limited in terms of number of

i little snack bar would be helpful for those who would like to stay at the resort the entire day

location, facilities, breakfast everything!!!

which include 8 hot spring pools, a restaurant, cafe overlooking the arenal volcano and the spa treatment

its a family place which we appreciated but then there were people that did not want kids there

there are spaces for groups, couples, and kids

the pool was great for kids, but not crowded or crazy and the swim up bar was great for adults

a foot stool would be nice to get into the hot tub/shower in the spa rooms

wifi was a little bit slow sometimes.

staff was friendly, helpful , a late request for laundry return and they made that happen

wifi wasn't the best, inside didn't have any chairs to sit in.

the adults only are was fantastic for quiet and uninterrupted enjoyment

maybe add a bar till midnight

be sure to check out the wine bar at the sister property

the bungalow with personal hot spring exceeded expectations, the breakfast was outstanding, the staff were the

was on point, private pool was amazing, room service and laundry very much appreciated, restaurants were

the new spring water pools (multiple hot pools and one cold pool) in the nayara tented camps section is a must

it is expensive except for breakfast and happy hour .

all employees were amazing, nayara spa and gardens did not disappoint. will return again.

room service was delivered warm and on time

is no pool for kids, the there 2 pools adults-only and the only pool where kids are allowed is too small and it

staff was courteous and eager to help well maintained surroundings great breakfast

family of 5 (3 kids 13 and under) were pleasantly surprised by the comfort of this resort

there is an amazing view of arenal, the restaurant area is beautiful, the pool and pool bar are an amazing

i wished the rooms had sink and microwave in the kitchen area.

might have to take a golf cart shuttle from the front office (parking lot) to the room.

-> breakfast was very good and copious -> free mini bar with sangria, kombucha, even beers

location, private pool, we enjoyed every morning our yoga session with criselda and her husband

is on the hill - some casitas are down and some up as the restaurant and pool and spa, but we like to walk so

fabio at the bar was a magician

stopped by the coffee shop and bakery frequently, did the complementary breakfast both with room service and

nice staff , silent space, good view, swimming pool nice place, good wifi.

breakfast lady wasn't very friendly. no hot water.

great pool, great staff

compact and everything you need. kitchen was very good and well equipped. nice surroundings.

breakfast was delicious and adult the staff were super friendly

no wifi

need more restrooms where the bar and the ponds are.

no one likes that there is no wifi in the rooms, but you're not here for the wifi!

breakfast was really good

selected this place because they advertise unlimited select spa treatments

the hot springs and spa facilities are excellent

i can bring with the amazing staff and service, the room is super clear, room service until 10pm which is almost

i highly recommend enjoying the spa as it was almost the best part of the trip

if i'm being very fussy, then a cold plunge pool near the hot springs would

we enjoyed room service with the volcano

hotel service, super friendly, vallet parking. free all-day entry into hot springs

kids loved it

they had complimentary valet parking, which was super

superb staff, very helpful and courteous, excellent restaurant, room standard very high, gym facilities

closed, front desk mentioned upon checkin the restaurant was open till 10 pm, ended up ordering room service