little tip - plan a day without activities because the pool is very quiet in the mornings as everyone is away

early check in so that our 3 year old could have a nap was so appreciated

didn t work well, wifi was horrible, room didn t have refrigerator, no shelf in bathroom, beds were

breakfast was good, bed very comfortable, staff was very courteous , views are just amazing

good breakfast

some hotel areas like the gym and kids room looked like they have not been or cleaned in ages

they have a little hike you can do, and massages if you like it us my wife do, or little gym while its raining

had an issue with getting my laundry done and it was not done on time and they still charged me and did not say

stunning location, food was very good, decent little gym

bar closes at 9:00pm, we arrived 10 minutes before closing and they refused to serve us

s a luxury spa and quite an operation

magical spa and thermal pools

charged us for kids, even though we had previously booked including our kids

hotel service, super friendly, vallet parking. free all-day entry into hot springs

also love the room service food quality

(talking about dinner) the gym is very small and the equipment is very old

i would prefer if breakfast was served until 10:30 so kids can sleep in a bit and please add diet cola to the

poor wifi, unable to work (organize zooms etc) - very average restaurant - very expensive tours

the hot springs and spa facilities are excellent

breakfast was great. rooms were spacious and grounds were beautiful!

the screened in porches, the hammocks, the kitchen

the kitchen tool could be improved (no table for chopping veggies, no tissue paper, no

we loved staying in the nature. accomodation was very good. kitchen with nice refrigerator.

breakfast was good

very spacious and the kitchen was well stocked as well

loved the staff, the private little pool in the room and the breakfast

arenal lodge has a nice breakfast with fresh fruits and an amazing view from the restaurant

the breakfast was delicious

breakfast was good

front desk showed me to my room, there was no orientation at all no explanation of facilities, wifi, dining,

we also liked the large room and the stable wifi

the breakfast is reasonably priced if wanting that option in the morning

the family suite with a kitchen that had everything we needed to make meals

loved the thermal pool

lovely breakfast, lovely staff

cozy cabin-style stay with great breakfast options, helpful staff, and a fantastic hot swimming pool

they even assisted me with parking my car when i was having difficulties

there was a great communal kitchen, as well as facilities in your room

quiet location and breakfast that was included was wonderful

whatsapp - all of our questions were answered promptly, and we were able to schedule and order breakfast in

while the breakfast buffet wasn't huge, the quality of the food was great

advice - get room service every day to solve these problems

a younger couple, we wished there was more of a night life at the pool/bar, as everything closed at 9

wifi didn't work

good wifi

stopped by the coffee shop and bakery frequently, did the complementary breakfast both with room service and

in the pool area there is a heated pool like a big jaccuzi in front of the bar

fruit and pastries on top of a full breakfast every morning, the food was delicious

definitiy check out the easy hiking trail and the on site gym

paid to have laundry done and it was returned promptly and neatly folded, however both myself and my partner

the thermal pools are relaxing

parking was always available

great for kids

but truly, everything from the food, the facilities, the drinks, the atmosphere, the quality wifi, the view

the pool and spa area is fantastic

hot springs , breakfast

the location is great, convenient to the waterfall, the water park and many restaurants

pools are open to non guests

1 kinda water park looking meaning i wish the pools felt more natural

i would have preferred more breakfast options, but the ones they offer taste great.

the staff was great. breakfast was also great. great place!

parking can be a little tight if the place has been booked up

and without restaurations very noisy the parking was always full they say that they wanted to open and get

breakfast, the black sun loungers kept burning us, lack of wifi in bedrooms

the price for laundry is pretty extreme

working wifi

the kitchenette with the huge fridge and the clean big pool/hot tub were great for traveling with kids

rooms were nice and cozy, clean with some basic kitchen supplies

there was a simple kitchen with a good sized fridge, a coffee maker and a small microwave

wifi was generally slow

awesome property with wildlife and cool pool! rooms were spacious and comfortable.

breakfast was amazing

the breakfast was amazing and dinner in same site provided quality dinner, prepared by a chef

the breakfast was delicious

breakfast service was very good

parking is limited, so make sure to mention if you come by car

breakfast each morning was exceptional

be sure to check out the wine bar at the sister property

we appreciated having an adults only environment, and also the guest to staff ratio was low - the service was

the spa treatment with liseth was very good, she is very experienced and professional

the spa was good too but seemed more focused on spreading rose petals than giving the highest quality

the massage at the spa was the best we have had - definitely recommended

very good service. breakfast very good.

is no pool for kids, the there 2 pools adults-only and the only pool where kids are allowed is too small and it

plunge pool and deck were moderately exposed to the walking paths.

there were many small pool areas which makes the resort seem private/luxurious

95% of time can not connected parking is not at the unit

was excellent for kids and family

family of 5 (3 kids 13 and under) were pleasantly surprised by the comfort of this resort

the breakfast was awesome

facilities good choice of food (2 restaurants) nice trail within the propert grounds great wifi

the wifi was a little unstable when it rained, but it was fixed right away after reception was notified

their breakfast is really good but we had ordered room service for dinner which was not good

rooms are specious and every house has a parking just in front of the room, which is great

strongly recommend for everyone with kids or babies as well

staff was friendly, helpful , a late request for laundry return and they made that happen

cool place to stay with pool, nice bar and close to city center

there was no laundry equipment like a washer & dryer

things shut down at 10. bar wasn t open in the lobby area.

no water station and wifi didn t work in my private room

reception happy to book activities and arrange laundry for you but we found at a slight premium so went into

good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay

great location in la fortuna, the hotel is modern, clean and benefits from having shared kitchen facilities

couldn t use anything from the kitchen or microwave

, new , comfortable kitchen very clean you have coffee machine toast maker and everything you need location

sorted laundry and transport for us

also, they charge a very high price to do the laundry, i would recommend going a few steps down the street to

fortuna lodge has a great location, close to shops, restaurants , laundry and activities

wifi available and great upper deck to relax on

have laundry - washer and dryer but 25 usd for unlimited load, found it a tad expensive

in the night it was quite noisy, probably because of the laundry/washing machines

wifi didn't work in my room .my friends told me that wifi worked in their room.

the new wall around the pool

the breakfast was very good, overall excellent

great location, small, very good variety of tico breakfast.

it has one of the best restaurants and a great bar with lovely pool

news pool area was nice breakfasts were excellent easy walk to lots of shops and restaurants good parking

clean and quiet place. the breakfast is pretty good and the pool really nice

the breakfast was delicious, staff was friendly, and beds were comfy. no complaints!

the free breakfast was very tasty with great choices

parking just in front of hotel

pool reasonable size and a relaxing area to end the day

spacious clean room , nice pool , good breakfast

beautiful swimming pool, delicious breakfast served upstairs, strong wi-fi, excellent location nearby to laugh

could choose from different delicious (and freshly prepared) breakfast options every morning

everything was nice, shops and restaurants are also near. very good breakfast.

of the volcano and church, wifi was available, free breakfast was great with hot food, available parking about

the breakfast was great! the view of the volcano was amazing!! super friendly staff!

staff was very friendly and helpful good location rooftop bar with nice view on volcano

good parking space up the street behind a closed gate

the kitchen was like a dungeon. bedroom had a musty smell

the room and the pool and the setting. really hot effective shower and air-conditioning

there s accessible & spacious parking available

wonderful pool area, amazing landscaping, & delicious food

from the town center, therefore it is quiet and you have a great view of the volcano from the pool

bad wifi connection in the room 15

very nicely furnished and very clean. beautiful location, friendly staff and delicious breakfast

an excellent and freshly prepared breakfast is included, the staff will help you with whatever needs your help

breakfast was very good

big clean modern rooms, great breakfast

the premise is fabulous with nice dining room when a very good breakfast is served in the morning, and you can

wifi wasn't the strongest

the wifi worked great

your laundry can be done for you at $5 per kg, received mine the same day

the staff was very friendly and helpful, the room and everything else was very clean, the breakfast was delicious

breakfast great staff, very helpful good location, free parking, good roads around it, very short dirt road to

pool was a little run down and had algae

the in-room spa service was exceptional

wifi in the room did not work. light went out on porch.

my kids loved it also

staff very professional and kind from front desk, restaurant and room service