central location but v quiet, lots of car parking & exceptional customer service.

hotel was an excellent location for visiting swanage and had parking which is a real bonus there

parked the car on day one not to return until leaving, private parking a big plus

the hotel has a traditional bar and huge fireplaces

there is a bar although no lunch or evening meals available

breakfast quality ingredients pool and spa great,close location to the beach

location overlooking the bay, the friendly staff, good wifi and parking

of the reasons we like to come to this hotel is because of their heated outdoor pool which was not up and running

and also socializing with others that were staying there , the staff were lovely, the guys in the bar looked

indoor pool was too small especially with kids

kids were running around the courtyard at 7am being noisy

room service did not cost extra

properly pet friendly

glad they had room service as no uber eats or deliveroo

could have made our stay a little better is a pet paw washing facility of some kind in the courtyard

needs bigger pool..

gym could do with a upgrade , really dated cardio machines and the treadmill didn t work

small gym and pool a bonus

poor wifi

good leisure and spa

friendly service in the bar and restaurant and great food and wine

very welcoming, polite and friendly great outdoor dining area , bar and lovely conservatory

i always book places with drive in parking as we drive campervans which are

you are moments from the beach and the hotel itself has a lovely bar and beer garden

it was also the worst experience of room service i've ever experienced

wifi was very weak.

location was excellent. wifi was good and easy access

shower not in order at first but got fixed. wifi out of reach from room but worked downstairs

only wifi downstairs not in your room

tv didn't work and nor did wifi

wine cellar, amazing room. great bar snacks

wifi wasn't fast enough to do skype calls but i was able to tether my phone and that was fine

as we had a dog, room was a ground floor disabled room between noisy laundry and outside bins area

i also had room service - a very nice risotto

anne the bar man and receptionist were all fantastic

we were very slightly delayed at check in but we're given a free drink at the bar :) staff very

room service was also great, but all the condiments were on ration

no wifi in our room 110

wasn t the hotel fault but the internet didn t work for the 5 nights i could get wifi no trouble but the tv

from the coffee machines were too close to the juice machine, more of a safety aspect , as young kids were

only place to eat was the bar [no restaurant] which was noisy with large-screen tv, and very limited choice of

not really warranted as bar persons could have easily checked us in as bar was open at time of check in

i were to be really picky, the car park was fairly small but there is plenty of local parking

the room was very nice , comfy bed , private , and very friendly staff . the parking was good .

good value and friendly staff plus parking

proper bigger bar area to sit in.

window safety latch broken, no full english brekkie option, conflicting bar closure times, wardrobe definitely

hotel is a little gem we had a beautiful large room all newly refurbished the breakfast was superb wish we could

the parking is great and the hotel is opposite a road that leads to one of the most beautiful beaches

very clean and freindly staff and good breakfast

creaked when you moved which i don't realy like when you get to have a stay away from home (no kids) and you

great location , easy parking

superb view from very clean & comfortable room. excellent wifi and wonderful breakfast.

the hotel, location, staff and breakfast were all perfect

wifi access

wifi didn t work v well in our room

there s spacious parking available just across the road, which was really convenient

wifi and tv was good too

i was being picky i would say car parking isn t great especially as it s s as no return in the ringo car

poor wifi

my kids love the shower because it was big enough

very clean and specious room. the kids liked the room very much

cheap, with early check in.

the 1st time staying in a hotel with the fur kids and it couldn't have been pleasanter

the signal of wifi was very poor in my room on 3th floor.

wifi connection.

location only two hundred yards from cliff walk, takes pets, parking and wifi

the whole experience was fantastic. gym, pool, steam room. everything & everyone was brilliant.

i used the sauna and pool after i checked out, and there was somewhere to store my luggage securely whilst i

didn t get my wake up call as requested. poor wifi in my room.

parking was a bit of a pain

we were in a family room which must have been directly above the bar which had music on very loud till half 1

friendly people, big room, great location, parking

nice bar with entertainment in the evening.

enjoyed the facilities of the hotel and sadly missed out on the bar and coffee shop but would like to return to

we stayed in a family room and the single beds were sectioned off and the kids had their own tv which they

outside felt more like you were in miami or the french riviera the outside heated pool with the green and

they're are games rooms for kids, a cinema, and a lovely bar

perhaps needs a larger, social bar area

also rooms should have dog/pet only rooms as not everyone wants to stay in a room if a pet had previously stayed

would have been nicer for more choice of food for room service

breakfast was cooked well but i guess with room service

spa quite noisy and not that relaxing due to lots of kids playing in pool

great views from the bar and

room requested and ready for early check in.

the room my friends and their kids stayed in did not have a tv.

wifi fine

no bar or food not even breakfast.

was a bar and dining area downstairs that weren't in use

room was very comfortable and a great size, very good bedding, big car park, very fast wifi, friendly and helpful

adults due to the attached pub making it quite loud which is far from ideal when trying to get kids to sleep

just parking not great

i was able to complete my work with free wifi

no information on wifi password in the room

who were friendly and efficient clean, nice room and bathroom excellent value food /breakfast bar with a vibrant

kids loved the play area in the garden

good wifi and tea/coffee set up in the

wifi was

great location . parking . and checking in was easy and the lady was so polite and helpful

the wifi was slightly patchy but i had enough signal to do what i needed to do.

great stay, very good location with parking and fast wifi

the tv in the room would not connect to the wifi at all to use streaming services

wifi was a good speed

a hairdryer, fan, usb connections, free wifi

lady on reception very pleasant and as we arrived very early she gave us early check in

spa was excellent. breakfast content and service excellent.

'good'; the portion was, i would say, 'adequate', rather than being a real plate full - even my kids when they

the room service food was

i love the spa ,sauna and jacuzzi was perfect english breakfast

christina in the bar and kitchen

no cleaning no wifi no parking overall is that what they mentioned on website they didn t provide anything

communal kitchen was somewhere i would avoid due to cleanliness

room, comfy bed, nice shower, coffee and water cooker in the room, great location, free parking, great friendly

easy parking, friendly welcome, clean and comfy room. great value.

the wifi was unfortunately a bit weak in some of the rooms.

could do with an update. wifi was a waste of time

wifi isnt very strong and constantly dropped after connection, but we were on the top floor so

the big spa bath, the decorations in the bedroom and the paintings.

never got a decent sleep due to noisy kids in property and constant slamming of doors day and night

the wifi dropped out on my first night

wifi router outside the door, so no buffering

tea and coffee was in the room on arrival and the wifi was easy to access

room could have been a bit warmer,and wifi was a bit hit and miss

this hotel is in a perfect location, with fantastic rooms, wifi and great staff too

wifi doesn't work properly but the rest is ok, our room was very clean and cosy

convenient location, cosy room with easy access to facilities, friendly & helpful staff, the wifi was okay for

would have been more enjoyable if they gave their wifi password.

everyday there was something blocking our way to the lift, bin bags with laundry in the lift and corridor and

pool was full of kids, which is only to be expected during school holidays but it may be nice to have some time

the place was clean and pet friendly.

pool was small but lovely

we enjoy in thr spa and game room

was a strong smell of weed in the corridor, the shower didn't really get hot and the wifi was very slow

good location very near to the beech free parking

wifi and free parking an added bonus, as well as exceptionally friendly staff and a great breakfast

location, parking etc

free parking and wifi was a bonus (i usually have to pay extra for these)

expected to have family room for kids and parents, unfortunately we can t find , we tried to booking 2 rooms

the bedside tables had old and sticky cup stains - i had to buy antibacterial spray and kitchen roll to clean

expected to have family room for kids and parents, unfortunately we can’t find , we tried to booking 2 rooms

stay here many times and love it friendly staff free parking and clean room and near to the

parking was very easy

a few times the bin ppl came very early like at 4am which was noisy struggled a bit with wifi but otherwise a

very difficult to clean with so little water 09:00 is a bit late to start breakfast for us when kids are up at

manager was really nice and breakfast was excellent great position within walking distance to town centre, thank

and just a nice place to stay, the breakfast was also really nice and the two dogs were great my kids loved them

hot tub was fantastic and kids loved it

food available all day , bar open until 1 a

i asked the room service to investigate and the lovely lady changed me rooms to a twin

the food in the bar area was incredible in fact probably the nicest club sandwich i ve ever eaten lol

after a day at the beach, i was unable to give my kids a suitable bath as even on the hottest setting, the

was brilliant walking distance to multiple restraunts and a cinema perfect for rainy days with kids

no room service which would have been nice

perfect location being close to the pier and town centre..lovely bar and restaurant area

late check out at 11

night too, and when we got back from town later that day we were told our breakfast would be room service monday

good room, poor choice of room service.

central location, good gym and pool. rooftop bar. size of room. reception staff.

understanding we are in fourth floor, but small top windows where kids can not get to would be ideal

wonderful comfy bed, the spa was amazing and staff and food excellent ,,

nice clean room with beach decor, the spa, comfy big bed, good wifi, bar on the 8th floor we were asked whether

we couldn't get into the hotel wifi, so had to ask a member of staff what the password was

it had an outside swimming pool

documentation said free wifi, i was in room 26 2nd floor and did not receive any signal only one sitting for

staff, parking, cleanliness, pool, breakfast

on site parking pool and spa location and good value fo money.

n over bar area too noisy women n kids screaming and shouting til 2am,games room needs revamp broken pool

like the difficulty with parking and the no free wifi in the bed room, also the shabby upholstery in the lobby

wifi was poor and did cost to use this service was inconsistent throughout although the hotel did

hotel had very good swimming pool and gym

this was the only reason we didn't use the gym facilities (as we had planned to)

15 per day to park opposite (which will now be 20 in april) and had a tiny room next to the laundry without

room service should be there .

felt that the bar and kitchen were understaffed

shower was a very hot, cold, hot, cold experience, be careful with kids

lovely staff, from the receptionist to the bar staff who served us morning and evening, to the cleaners who

fantastic hotel. service and entertainment was superb. pool a highlight with the family.

wifi in the room

i recommend, if you have time to visit the spa and pool with it's unique victorian architecture

they should have a word with the laundry service who do the towels

i had to go again to the reception to ask about the wifi code - she didn't say it was on the receipt, then

bar prices very reasonable and plenty of sofas and chairs to relax in

the only thing i disliked was the price of the wifi

very friendly staff. excellent room service. excellent location

amazing full english breakfasts just as we liked it

friendly staff,excellent breakfast,nice bar

we ordered room service on the first night and the quality of the food was great

lovely clean big room hotel on seafront free wifi in room.

a small dark room fit for one person we booked a double room no room service any service you ordered was charged

in the bedrooms just an old dusty dirty fan, understaffed, staff weren t very accommodating, no room service

just note about the parking, since we booked 3rd party, we have to pay extra

friendly and helpful the hotel was clean and got a warm welcome throughout my stay at miramar room service was

super friendly staff, 24 hour bar, adults only, delicious breakfast,cheap parking!!

the lounge and bar were good to relax in, and we enjoyed playing pool, too

a bit of a noisy road and wifi was a bit spotting

friendly staff, bar open 24 hours and several different seating areas in which to relax

free wifi was difficult to use, and absolutely impossible on my kindle, since it requires a facebook

poor wifi signal in my room. not really a problem for me, but could be an issue for others.

the spa is ok downstairs and no lift so not great for anyone with disabilities

staff friendly, room good, wifi fast, very warm and the pool good

very poor wifi signal

no problem for me, but with kids and most of the menu having chips on it, ketchup is a must

i would also recommend to set up the hours for families with the kids and adults only use of the spa separately

food was lovely too, room service was stop on

gym facilities are few options, the breakfast options are few and the same 7 days

location was perfect for a morning run on the beach and activities for the kids

the swimming pool, also had a kids paddling pool next to it, was great for my 2 year old

i don t believe the bar was open at all during our stay, the pool was closed but we couldn t find use the

the shower almost burned me the wifi did not work

didn t have the staff to run the bar in the evening & the receptionist had to almost beg someone to come over

the room was amazing. as was the breakfast absolutely delicious

nice holiday hotel. suitable for families and pet friendly.

parking could be better as i'm disabled i am always a little concerned about getting a spot to park

buffet style breakfast a treat, as much as you wanted, plenty to

this trip alone with 3 kids i did wonder how staff would react but they were great with the children and the

the breakfast was plentiful, fresh and hot

maybe some music in bar at night

the wifi was only working on the ground floor.

size of room, gym facility could have been better

no dedicated service lift for the laundry/cleaning staff

the wifi was not working for most of our stay - i assume for the same

the selection of breakfast was a bonus as my kids are fussy

very noisy all male group in bar during early evening should have been asked to consider other guests

parking, great location and bus stop to the beach outside the hotel. ud83dudc4f

parking was difficult as there was a party happening

great location, late bar ,evening entertainment, nice staff, lovely restaurant and breakfast

very clean and tidy parking

i didn't eat there or use the pool/gym but i looked at them and they are spectacular

kids throwing pillows in the bar 3 broken glass all over the toilet floor and excrement left in all

os above a kitchen or laundry ) otherwise everything else was very good

the bar lounge and waiter service. just like being abroad.

indoor pool was dark and disappointing, ok for kids on a rainy day, but no loungers or other facilities that

wasn't told about the wifi and that we could use it

also great breakfast with lots of choice

room had a microwave, kettle, fridge & cutlery & crockery, necessary when travelling with kids

no wifi in the room it didn t reach up to the 3rd floor

plus, it had a kitchen, which was fantastic

sized room, with bonus bedroom for the kids

small bar restaurant

are friendly and the location is perfect if you wanna get food or drink or find something for the kids everything

pet policy is not clearly stated when booking through booking

the gym and female changing room at suncliff needs a massive improvement, most gym machines were out of

breakfast and location was amazing

early check in was appreciated and its set in a nice location just between bournemouth & boscombe

welcoming staff, good parking even though i arrived at 10pm,well stocked bar at ok prices

no restaurant for evening meal or room service

breakfast an bed