was not told about wifi but i figured it out and at least it was free

it was so clean and tidy and the bar was a big plus

free parking and pet friendly

nothing. i could see in the summer months that parking could be a problem.

close to the beach , nice golden sandy beach for walk and kids playing.

the outdoor pool was closed for maintenance. 27 to park overnight.

the spa zone is comfortable and relaxing

room service is gorgeous

concierge parking, great cocktails, and great room service

bedroom, outdoor pool, spa & indoor pool, gym were all excellent

great bar with lots of drinks

bar at the guest house

i and my oldest son went to the bar at night

breakfast

location was excellent, it was a 10 minute walk (with kids) to the beach and less than that to the cinema/bowling and many fine restaurants

great room and view and this time we used the gym

the outdoor pool / sauna and steam room were not working which was a huge shame

style of the hotel, combined with modern and friendly staff, a brilliant choice of drinks in the bar, well taught bar keepers and there's also a lovely breakfast

really needs an indoor pool

nice and good size pool and

spa area was fantastic

really nice stay and great for kids we had awesome times there. good value for money

could not order room service that evening due to staff being busy with party

quite a distant from the beach to walk with kids

we had a lovely time making the most of the super pool and spa as well as the beach

secondly, when we got the kids ready for the shower we see the shower glass door comes away, we called the person in charge

kids were put in the room on a different floor and staff were not accommodating of this

though i don’t think it would be possible a bath would have been great for kids as my daughter hatessss the shower she only had one the entire time we was there as she

1 minute walk which was perfect as having kids and lots of bags

family’s with kids etc, shocking from the hotel

family room was nice and comfy for 2 adults and 2 kids

kids friendly place with large garden and ample parking space

very helpful even recommend places to go even got an early check in

the bar was also well stocked which always helps

staff/owners are very friendly and welcoming, my kids enjoyed it and the breakfast was nice, not very expensive for what you get

standed double to deluxe room the bed was very comfortable room was spotlessly clean we also had breakfast which was lovely was very well kept hotel will definitely be visiting here

parking and allowing early check in

good location, big tv in the bar and comfortable room.

smell of paint, low level of staff, poor wi-fi signal at top-floor, payed £20 for 2 hours late check out

and warm and central to all areas kenny the manger was anazingand they had a great bar well stocked had a great night in there breakfast was amazing and they catered for

lady on reception very pleasant and as we arrived very early she gave us early check in

was brilliant and so good for us to get to the beach with the kids

massive room and separate en suite for the kids

very nice pool, sauna steam room and gym, didn't use the other facilities, ate away from hotel except for one breakfast which wasn't

do with better access to the swimming pool, gym and spa for those who find stairs difficult

swimming pool seemed a little dirty and it was pretty cold..

the spa bath was amazing and amazing staff

it's double spa bath is the most relaxing place ever

if you are looking for a hotel with pool and spa, then this is not the right venue for you, however, if you are looking for a seaside

the big spa bath, the decorations in the bedroom and the paintings.

just it was so extremely hot so wouldn’t recommend saying in summer especially if you have kids

early check in

the shower was dirty and door hard to open, kids could quite easily get burned in there

the bed was comfortable and the had a garden where the kids could play.

not working properly shower door didn’t close wires hanging from the tv & hairdryer on to kids bed very dangerous bottom protection sheet to base of bed

at the reception was very nice , friendly he give us some information what we should visit with kids

would have liked longer swimming times for kids

very quirky decor, great pool. loved the sky bar.

location used the sky bar, spa, gym and restaurant

did not use pool this time, but have used it in previous stay and it's a very clean and good maintained pool

time of the pool could have been later, nothing like a late night swim which unfortunately we couldn’t do

i loved the 4 poster bed and spa bath

the bar was lively and served great cocktails

room service only offered sandwiches, and no room service menu in the room.

hotel perfect, interior decoration perfect, room service on point , staff very lovely

no room service

i asked the room service to investigate and the lovely lady changed me rooms to a twin

no outdoor/indoor space for kids to play.

room could have been a bit bigger or 2 of the kids beds should have been separate from adults

the wifi in our room didn t work. room 305

netflix on the tvs was a great way for the kids to relax after a day on the beach

good wifi connection, perfect location

location, staff, reception, food, bed, room service, dining areas & parking great!

bar prices very reasonable and plenty of sofas and chairs to relax in

room service would be ideal in these kinds of situation but unfortunately it isn t offered

spa facilities free lovely breakfast and value for money, waiter/waitress again very polite and

where amazing so helpful room was bigger than we expected added bonus the pool all in all we had a lovely stay

the lighting in the bedroom and the comfy beds :-) the free use of the pool and the friendly receptionist

indoor pool great

we gave the waitress/bar lady a generous tip as she was so wonderful and hospitable, especially towards my young

great facilities including a pool and lounging area

i personally prefer the spa area with quiet music rather than disco

the swimming pool and the jacuzzi + sauna are amazing

the gym is in a room off this but looked pretty good

note there is no room service & no wifi in the rooms, you have to ask at reception & pay extra for that, but it's

good gym and pool facilities

friendly staff,excellent breakfast,nice bar

parking expensive and no free wifi. could do with double glazing.

room service provided and a deposit of 50 held onto for 6 days

the room service was great and facilities were very

there was no wifi included nor we extra kitchen services provided

the pool is great and warm, which is a plus if you have kids

always friendly staff room service excellent

everything but the kids loved the swimming pool the most.

ould get top ups at reception when needed), secure car

lack of bedding for kids

bar could have been a bit more stocked , having said that you could walk to the sister hotel up the

lift was great for the second floor, bar great for a night cap

the lounge and bar were good to relax in, and we enjoyed playing pool, too

helpful nothing was too much trouble, the breakfast was excellent, certainly we will return, the bar was nice and comfortable, the gardens were lovely

tea and coffee in our room and we were able to enjoy drinks at the bar and a game of pool on return from our night out

parking: plenty of spaces (including 2 for ev charging) but for booking

was divine and the evening bar man was super and it was nice not to have back ground music so we could chat

tad chilly in bar areas, but it was a quiet time of year so understandable given it was out of season just after

in the bedrooms just an old dusty dirty fan, understaffed, staff weren t very accommodating, no room service, food wasn t available after 7pm if there was an event on

used room service for meals and quality was excellent

the selection of breakfast was a bonus as my kids are fussy

staff especially were lovely, and the breakfast was very good !

the bar and dinning area was nice also

late check out is the best thing they could have, especially if you’re ihg member, so check out

i liked the very small gym

shame we couldn t eat there in the evening but it s understandable. no room service

wifi & breakfast

when departing the hotel i was about 10 minutes later than check out and was asked kindly by staff to leave which was understandable i wasn t

plus free parking, that's a bonus, plus location

also a great breakfast, staff very helpful

the swimming pool, also had a kids paddling pool next to it, was great for my 2 year old

location was perfect for a morning run on the beach and activities for the kids

the are good and welcoming, the spa area are good

thing, in just my room i haven't had wardrobe, plus, room service is not regular

this time i had a chance to visit the queens hotel&spa

water pressure is good, the place is clean, the parking is enough, the staff are very nice, the breakfast was also very good

good location, large dining area and bright bar

hotel also has a nice bar

for us, with 2 small kids, been the best choice

no bar to dance with pretty

bar overlooking the sea

we liked all the breakfast.

balcony and the view. good breakfast

the parking at this hotel was expensive £20 a day, breakfast was expensive @£14

spacious room. good breakfast, friendly staff . other facilities available gym, swimming pool.

great location for access to sandbanks iron provided in room and ironing board and allowed an early check

breakfast - lovely fresh fruit and plenty of choice

only negative would be that they only started servicing breakfast at 8am, would of preferred it to have been a little earlier as i had to leave before 8am

everything you could want from a continental breakfast

hotel was absolutely amazing, we loved our location, our room was gorgeous with access to patio, breakfast was wonderful

building with history luxury spa bath each room is unique

spa bath ,historiy of the manor house.

we had last been there was no staff on reception , the reception & bar is now at the sister hotel

room for our 20th wedding anniversary and loved in particular the beautiful big bathroom, luxury spa bath and massive four poster bed

was advertised they had a bar downstairs but it was just a lounge think it was because it was out of season also self check

ry

the wifi is not free

wifi extra was a nuisance. public wifi was poor.

parking was very difficult as so many cars and not possible to reserve spaces, i was blocked in by

carpark,excellent staff and service,value for money good wifi and good location for pubs and restaurants and bournemouth town centre 5mins

easy parking

parking on site good and 5 mins to beach

breakfast, there was no wifi, very noisy from drinkers in garden till late

i ordered room service and got the best fish and chips i ve ever eaten delivered to my room

lovely pub with rooms... nice quality upscale bar with good menu ... parking was no problem

spa pool was just

location, price, breakfast and facilities

no spa facilities

room service was unreliable

room service breakfast was cold and served without any condiments

my kids they like the swimming pool

to park, comfy beds, good breakfast and great gym and swimming pool plus option of late check

clean welcoming & nice rooms would recommend our friends & family ,swimming pool for kids & adults

pecially sophie) to the cleaners my only tiny gripe is swimming pool is way to cold for us older folks and saw a few babies jaws wobble

staff were great, breakfast was very yummy good and overall facilities are good and within 15min drive to city

ev charger has been removed

walking distance to a beautiful lake surrounded by multiple outdoor fitness parks and a huge kids’ park, and just a short trip to poole harbour beach

friendly staff , clean room, and a good clean breakfast.

useful to have a few ev chargers in the car park

from the coffee machines were too close to the juice machine, more of a safety aspect , as young kids were helping themselves to the juice and knocking into the coffee machines

nice bar and restaurant. good menu plus cavery as well every night. could not fault food.

from the reception team, bar staff, breakfast crew, housekeeping and the very fantastic event co-ordinator - they are

menu choices were a bit restrictive £20 charge for late check out

clean and fresh rooms and bar and eating areas

the bar was cosy and spacious for pre/post dinner drinks

public transport is good - we just left our car in the rnli car park and went everywhere by boat, bus and train - you can easily get to

the hotel was light and bright with a cafe, bar and restaurant and a very extensive breakfast selection

too keen on the choice of music at breakfast time, it was a bit loud and intrusive

lovely staff,very helpful with early check in

convenient bar and restaurant

barman first night very good next night different bar staff not good at all

didn't like it - the room was an annex at the back of the hotel where the dustbins, laundry and bottles are dispersed of, although i had specified my husband couldn't walk very far i

the kids loved having a room of their own next to us

maybe they could let you reserve one of their spaces if you have young kids

the bar bistro is a comforting space and the food and wine was delicious