have liked a pool

staff couldn t do enough to make us feel welcome fevzi in the bar was exceptional

couldnt understand tv fobber workings no wifi details that we could see

wifi quick and simple

clean & tidy rooms. good choice at breakfast.

24hr gym was great, even as small as it was

i disagree with people who don't like the reception and bar being joined

the bar was open 24hr's and had a very quirky design.

wifi was a bit iffy

over-priced laundry service, but thankfully a laundrette nearby

were very unhelpful no tv no wifi no plug for the bath no milk for tea and coffee facilities room was filthy

video content on your phone/tablet/other device due to the wifi, it's just common courtesy to at least have a

the location is fantastic, the wifi signal was strong and great, the bed was comfortable.

friendly staff and clean basic room with very clean and spacious bathroom and free wifi in room and reception

tv and wifi are paid for extras- again not a hidden surprise- so acceptable in my

the facilities, wifi, bed comfy and air condition

we did purchase the wifi but the connection wasn t constant which made meant we were unreachable at times

bed, shower, toilet, wifi. what more could you want

facilities were good for what i paid and i was especially grateful for the parking

hasn't been a problem in the past, but for this stay i couldn't get wifi

very friendly kitchen and wait staff, really good breakfast

the hotel owners and staff are extremely helpful, and their kitchen

a working microwave ,great kitchen , i felt very at ease

the mattress is comfortable all of us sleep soundly including my kids 6 and 2yo

sign on to the wifi was somewhat perplexing and because it is a non-secured network, it does cause some issues

kids had two separate beds with space to move

not much to do for the kids

free parking

no chain security on the doors and people and cars were passing by just feet away, and the noisy laundry was

the wifi was so slow we couldn't really use it

kids noisy

welcoming staff, the bar staff was very polite and helpful

i ordered a pizza through room service and it was delicious and very speedily delivered

the pool was a fantastic bonus and the changing room kept very clean

a couple floors so not lots of stairs great pool and spa and jacuzzi steam room staff were

wifi worked well

particular mention for sandy serving breakfast who is always good natured and helpful

the staff were all excellent ideal with the pool for the kids

room service good value for money and not a long waiting time

excellent room service, mini bar, good beds/linen, etc

probably my computer but wifi log-in page didn't come up automatically

ample parking, well run hotel well equipped for weddings and other functions

the room service delivered food was absolutely brilliant

on site after a round of golf so perfect for over night stop

i left two messages before getting through to order room service

we re there to attend wedding at the neighbouring golf club

at the bar could have been better

there was ample parking on site

yummy breakfast provided

the spa was incredible and the food and service impeccable

fully functioning kitchen, beautiful bath, fireplace, everything new and clean

great kitchen facilities

at the restaurant and bar were very expensive, so we decided not to use them

was lovely, clean, beautifully decorated, warm and comfortable spa was fantastic, treatments and pool, staff

plenty of parking, a comfortable room and quality breakfasts and lunches

the staff were lovely - it was the most pet friendly hotel i ve ever stayed at :-)

able to walk the dog around the grounds so don't even have to leave the hotel the lounge and bar are cosy for

setting is nice in a quaint old building with lovely gardens and convenient for golf course, woodbridge and

wifi wasn't working for my android phone or ipad 7th gen throughout my stay

a lovely spacious room, good breakfast menu, friendly staff, comfortable bar with outside seating for sunny

wifi

music in dining and breakfast areas too intrusive : although, staff adjusted volumes when asked

the bar area is a pleasant during the day, a really relaxing place in which to read the papers

you have to pay extra to use the pool and sauna

spa was restricted to 4.30-6.30 which didn't work for us, also 35pp.

just be aware of building works to develop and improve the site into a spa / wedding venue

the spa facilities were absolutely great for a relaxing stay and the room was so lovely

no fridge/mini bar in room. had to call reception for milk if having a coffee.

beautiful room, lovely breakfast

hotel, excellent bar and restaurant area

outstanding breakfast

lovely room and breakfast and the staff were wonderful

was nothing not to like really - maybe the lighting over the tables in the bar was a bit

moreover, the disturbance caused by the laundry van unloading right outside was an unwelcome disruption to the

we had room service as the restaurant was closed due to current restrictions the food was very good

enjoyed a drink in the bar after

were so helpful - reception, concierage, bar and restaurant

the pool was given over to swimming lessons for kids, probably not hotel guests but perhaps club members

that was comfy and clean), showers are great, nice and big so i could easily shower our young kids as well, and

breakfast was very good as well

they truly are pet friendly

wifi could be improved

hotel when we found it , didn t drive into the petrol station first then turned left into the hotel

ample parking

bar staff very friendly

only possible downside was a lack of bar space, but this really is more of a restaurant

we very helpful and efficient, food was very good in the evening, breakfast great and the rooms bar area toilets

fabulous management and fantastic young bar and restaurant staff

cosy atmosphere, fab hosts, confi rooms and beds, i never had any problems finding a parking spot either in

breakfast was very good and the full english kept you full all day

need more parking

door and although it wasn t any problem to us we were immediately offered free drinks from the bar whilst we

tv was broken but used wifi

breakfast was out of this world (can't stop talking about it), we were lucky enough to have an

old church)very atmospheric really nice bathroom with massive shower evening meal good in the bar area breakfast

breakfast and evening meal

bar meal a little expensive outherwise a great stay wstch youre head upstairs low

wifi was available everywhere and staff were friendly

setting, great rooms and swimming pool

the breakfast was great and the dinner good

the spa and gym have good facilities

the room was very comfortable and the wifi was very

till system a bit long winded creating queues at the bar when waiting to pay.

parking was ample too, never struggled to get a space

the wifi was not very strong. i had to hotspot my phone to be able to watch netflix on my ipad.

and even set up the table in the outdoor marquee to ensure we could all be seated together for breakfast

the free wifi could be better

in particular the reception desk staff and the bar manager on saturday night

ample parking

comfy bed, parking and amazing

easy parking friendly staff good size room everything perfect

the free wifi was a great facility, having our 4 year old with us, it kept him entertained in the evening

wifi was almost useless i ended up just using my 5g on my phone for my laptop

free parking included next to the hotel

weak tv and wifi in our room.

a quiet, safe and clean hotell with great location, staff friendly and helpful, good wifi.

wifi a bit slow

parking, breakfast, wifi and good sized room with huge tv

restaurant, bar and room service all of a high standard

had my two well-behaved dogs with me and had chosen the hotel as it said 'pet friendly'

everything especially room service

added bonus: parking

spent nearly 300 in the bar and when asked if we could have some more complimentary nuts we were told we would

facilities wonderful hospitality and food unfortunately agoda stated you get the benefits of free wifi and

free netflix, brilliant at keeping the kids occupied whilst we got ready for a wedding

but, you have to call hotel number to get wifi password

traveling for business again i would avoid being so close to the bars ect i also couldn't see a wifi code

next time i would ask for a room on the back side if i have any of my kids with me

position on the high street, clean, very comfy, excellent breakfast, historic building, lovely bar area etc,

great bar area lovley rooms .

specification in the rooms around the room service and no room service menu in the room, no bath in the room we

wifi didn't reach to our room at the top floor and connection was very temperamental everywhere in

only downside of my stay was the free wifi

the staff were excellent, and the breakfast was one of the best i have had in a lovely restaurant environment

hotel great bar fantastic breakfast, new town centre

there were some blind spots in my room with wifi which could be improved.

the wifi was a bit slow

the only downside was the wifi connection was poor.

but ask about parking as it s quite difficult to park and there is a place round the back of the building

and a toddler but that's the character of the old building, there was obviously noise from the bar it didn't

day was very busy & there were some staff shortages which meant the queue for the bar was far too long, however

no breakfast available (was refunded), limited parking.

the wifi not working.

large clean rooms. very helpful and friendly staff. good wifi and a nice breakfast.

couldn t get tv to work but with free wifi not a major issue.

breakfast was excellent with loads of choices, and was seated by a very friendly lady in the bar area which is

shower,fresh clean towels and daily room service,comfy bed

ordered room service, food really good

breakfast every morning was very delishous,plenty to eat to fill you up for a busy day ,bed was

parking on site for free was very convenient

a great time: good sized room, good parking, close to the beach and to the supermarket/restaurants and fantastic

room, jacuzzi bath and shower (room 11, family room), plenty of room for myself, partner and two kids, yummy

the hotel has a bar downstairs which is really nice

everything was good the staff exceptional parking very convenient.

kids in room above running around at 7am onwards

wifi didnt reach the bedrooms but it was nice to be away from technology for one night.

& helpful staff, who were really up against it on the saturday night, with a function, a full bar & restaurant

no parking stated in booking parking available

service, needed something printed and they did it for me right away, location was good and easy parking, clean

limited parking spaces at the hotel so get there early, however there is some on road parking which is free

would have been nice if the bar was open

more bar hours.

great location. staff lovely. great bar next door

but that was on the website but in the morning there were kids running up and down

jason very helpful with breakfast, wifi

also bar on the premise with excellent breakfast which was was served

the wifi was a bit slow... but everything else was perfect...

and friendly, the place was very clean and comfy lovely spot ideal for families with young kids, very close to

spa facilities weren t all in use. swimming pool closed

we would have liked to try out the pool and gym but it had closed for the night before we got there (fair enough

wifi was hard to connect to as my room was at the far end of the hotel.

food was amazing, rooms very clean and modern only down side was road noise, breakfast we had room service but

sandwiches in the bar were dry bread and filling.

very friendly, lovely service. beautiful grounds, great pool.

we stayed two days, room service would have been nice

pool area rather could be more comfortable, room key attachment is very large and doesn't fit in

there is an outdoor swimming pool which looked amazing and cannot wait to come back again and again

could have been a bit later and i felt the switch pool could have been left on

no literature in the room we found the wifi code scribbled on a piece of paper in a

comfortable kingsize bed, large tv, free wifi, kettle tea and coffee etc

room s are very njce and clean, the bar downstairs is lovely the food was amazing

bar is good fun in the evenings - great fish and chips and the all-singing, all-dancing maddie also

bar was very clinical and looked very empty

gym facilities. prompt room service. helpful reception.

just a recommendation would be to have a couple of pool tables or table tennis tables for the family to play

using the pool, jacuzzi and steam room and then had a golf lesson and used the driving range

step out of bar dangerous

wifi was a little bit hit and miss in the room in terms of speed

was given a little white house with its own lounge, upstairs bedroom, bath and shower, kitchen with cutlery,

not here, i could hear it being cooked from the lovely kitchen adjacent to the breakfast room

amazing rooms and a great breakfast

room - we had one of the rooms with a kitchen, which was excellent

cozy. clean. comfortable. friendly staff. great breakfast.