wifi in the other building wasn't very good i had to take my laptop to the main building to do any

a very warm welcome from the staff on checking in & again at breakfast which was plentiful with a good choice

easy parking

parking excellent

breakfast, high standard of cleanliness and fittings, very comfortable bed and close to sea

kitchen - was closed in the evening so had to go elsewhere to eat

wifi good, comfy beds, lovely suite

wifi very slow but given the remote location of the main suites, it s to be expected.

plenty of parking space and convenient to local amenities such as the harbour at charlestown

-parking was free and ample right out front

location overlooking the sea , immaculate restraunt area very plush good little gym and great spa area for guests

on spa inside pool and jaquzzi could be kids separate.

parking was a bit tight, but they were very, very busy.

also, the gym and part of the spa area was shut while we were not told until the day before travelling even

the fun zone staff were lovely and really encouraging and we felt they really wanted as many kids as possible

comfortable bar area

excellent cocktails at the bar with comfy lounge area playing excellent music

ample parking

great location with parking and easy access to town centre

wifi was terrible

near to golf and the sea and beautiful villages

the bathroom was huge which was great for our two kids

the roaring fire in the pub, the cosy self contained bedroom, the easy parking

it s our second stay and both times the breakfast offered was excellent with fresh and local produce

was one dog that was free to roam from the bar area , which kept on coming round when we were eating

great services and all so has a ev chargers for cars. ud83dudc4d

ev charger didn t work

breakfast was nice, dinner nice too

great bar and restaurant facilities

pet friendly v clean lovely bathroom

most unusual hotel we have ever stayed at rooms were excellent, very roomy, free complentary mini bar stocked

location was great for our trip to the eden project and building is exceptional we loved the gin bar and the

bathrooms, slight smell of wet dog on level three on the carpeted hallways, also seems that 24/hr room service

facilities: restaurants bar and a gym, plus a museum and shop

during our stay parking was plentiful with 22kw ev chargers, enough to fully charge a car in a few hours

excellent with good parking facilities nothing

beautiful location, plentiful parking ( we had other family members who were not staying join us for dinner on

fabulous bar and restaurant and dig friendly

reception was very warm, the hotel, restaurant and gardens were spotlessly clean with plenty of parking on site

if you are having a drink in the bar they generally come and ask if you would like anything else (around 22

the wifi connection could have been better

ease of parking

excellent food, great value for money, easy parking

wifi was patchy in the room.

parking right at our door

nice room in pub. great walk in shower with fluffy towels! free wifi and ok tv.

wifi worked well for basic streaming

polite staff, clean facilities, great wet room good wifi free parking opposite overnight 5pm-9am right in the

the tv wasn't connected to wifi so no movies available.

wifi was weak but they said that this was a temporary issue.

everything it was clean the staff were nice the breakfast was good

also, no wifi passwords were anywhere to be found

and possibly room service just for the disabled room as my friend was unwell on the saturday morning so i went

no room service to the apartments

good breakfast and very swift room service

so helpful and friendly, from reception to housekeeping and the bar - and the staff serving at breakfast were

lovely hotel lovely swimming pool lovely views

swimming pool it turned out to be a kids swimming pool since there was no time restrictions and end up being

location, beautiful views and the outdoor pool is heated, the hotel is clean and the rooms are very nice

noisy hotel, thin walls and a lot of noise from kitchen/restaurant area

very friendly hosts, amazing breakfast as well, my bed was really comfortable and i cannot recommend enough

i travelled for work and worked from the lodge so the wifi was great - thank you

excellent customer care from the hosts and a great location for pet owners.

beautiful area. plenty of parking

super hosts and very clean. excellent breakfast. pet friendly

minor thing was it'd be handy if there was oil, salt and pepper with there being a kitchen it'd be useful, and

fun play park and maze for the kids plus games room

lots of parking at the back of the hotel

playground for kids, tennis table, biliard table

pool was amazing and you can watch the sunset from the hot tub

was excellent with plenty of parking

the spa is small but perfect, we enjoyed our jacuzzi and an evening on the bar balcony with views of the beach

the wifi signal is also pretty dire (much better in the morning for some reason)but this seems to be

wifi signal was poor

there is also a mini bar to purchase chocolates and extra drinks or treats if you wish but also some free

wifi was erratic

each room had its own parking spot

was amazing and service was excellent, the location was superb looking out at the pool and beautiful countryside

room ,bathroom, kids play area, beautiful pub and restaurant, brilliant breakfast service

there was a bar of special soap to wash your hair plus another bar for general washing

clean rooms, laundry and new bathroom

breakfast was lovely plenty to choose from and very friendly staff

rooms lovely, beds comfortable & breakfast excellent

comprehensive menu from the kitchen

really liked the lounge and bar area, great for relaxing and enjoying a drink

wifi is a bit weak if you plan to do any remote working.

very nice pool which can be booked for exclusive use

also pet friendly

lovely breakfast and the rooms were excellent, roomy, comfortable and immaculately clean

decor, food, pet friendly - what more could you want

my two children (my daughter shared with me and my son had his own room) they loved the swimming pool that they

the breakfast was ok my kids liked it

bar serving alcohol from 5 o clock pm and a good full english breakfast

no wifi at room

games room with a children's play room attached, evening entertainment, bar, restaurant, swimming pool sauna

easy check in, free parking, very comfortable room, good free wifi

tv had bad signal, and the wifi only available in reception.

rooms were clean and tidy and the free wifi was an amazing bonus

it s not bad for the price but it s not 4 star as my booking agent claimed, especially as all spa etc are

could of been slightly bigger and a bigger tv more coffee sachet plus did not like the fact room service came

room service was not as expected

a big issue for me personally, i would definitely look into the bacon at breakfast it was like leather and

2 pools, a bar with plenty of space

site facilities including swimming pool and spa were awesome

we went to in the spa but found it smelt very bad we got straight out

nicely decorated, would be better if you were able to open more windows as when having to use the wifi in these

when asked for a little time and a late check out , the staff got quite

wifi was poor in our room and parking was an issue

of staff to facilitate an early check in plenty of seating in the lounge area and good use of “conservatory�

the carpets were stained and filthy throughout, which only added to the sense of neglect

the staff were exceptionally friendly, ms at reception was kind and helpful and izzy behind the bar gave us

the girls who waited on us and served us breakfast in the morning was so kind and so friendly

breakfast was the best we had ever had in the uk, so many choices and top quality

first class in every respect susana was polite and professional and as i had arrived early for a funeral susana

felt like we were staying at a spa resort

nice restaurant and bar area with fantastic views

bed was comfortable, shower was great, wifi was good

free wifi, good bathroom and a good nights sleep

lovely bar area and great food

old tired no room service. road noice. view was of the street

loved the spa facilities

dishes as well as meat, the herring resteraunt served great food, staff were really nice, the bar was good,

spa - biggest jacuzzi ever, great steam room and lovely pool, great facilities, well maintained

in reality i was overlooking a car park and delivery areas for laundry and kitchen

wifi strength was poor

location close to shops, bars and restaurants

wifi good in room

wifi was very bad

great staff, great location and off road parking and lovely food in the restaurant

amenities, plenty beaches nearby if needed ,rooms very clean ,pub clean,all in all very good ,car parking

breakfast cooked fresh, not one of those horrible

the rooms are spacious and the breakfast is good for the value

there was ample parking

free, doorstep parking (with ev charging) and close proximity to truro city centre completed the benefits of

staff very helpful and professional, especially reception and at breakfast

location was good for walking down to restaurants in the evening and right next to newquay golf course

not being connected to the net was disappointing but the wifi was good so able to watch it on the tablet we

no wifi on 3rd floor and lifts was out

good breakfast; friendly staff

kids unattended in the pool area causing mischief

my kids had lots of fun

great room service

the spa area needed a clean but we enjoyed the sauna

spa included in the price, it was stunning

the breakfast was amazing

a shallow swimming pool and a bit too cool for us

the price of room service bht i do fully understand

we ordered room service which arrived quickly and was great quality

the views! breakfast was amazing, spa & gym were lovely.

abs pastries walk down to fisteral beach was so quick, well worth the money for this hotel room service was

location perfect . staff friendly and welcoming . delicious breakfast .

room was clean with a lovely view of the harbour and the breakfast was delicious

linda on reception gave us a warm welcome and shout out to the bar staff who always let us turn up late for a

the wifi is very unreliable

there is also an area at the front with comfortable settees, a bar area and a pleasant area to dine & breakfast

value b&b with parking and good wifi, close to the town centre

the wifi didn't work and the pipes made strange noises when people were showering in other rooms

parking

private parking, 5 minutes walk to local pub, takeaway, spar and co-op shops to buy almost everything, good

night i was staying happened to conjunct with them changing wifi provider so was unable to access email/internet

restaurant and bar very crowded and fully booked almost each day, but excellent food and friendly staff with

the bar area below the hotel accepts dogs, which is not hygienic.

easy car parking

the views & location the front desk staff were simply amazing the room the food ample parking

love this place, cannot fault anything, from being greeted by helen, all the staff from bar restaurant housekeeping

great size lodge, comfy beds, super clean, easy parking.

everything worked well in the small kitchen and the bathroom (shower)

time in the beautiful chalet and very much enjoyed the indoor swimming pool- a real bit with the kids every day

more than enough room for our group of 6 with a very spacious living area, kitchen, indoor and outdoor seating

the kids enjoyed as much as we parents that is a huge bonus

2 beautiful double bedrooms, both with en-suite facilities, full kitchen with dishwasher and washing machine

a few more kitchen accessories would have been helpful ,

there is work still being carried out around the property which is great but we did find the car parking for

maybe just some basic condiments for the kitchen could be provided there.

friendly bar staff and smallish indoor bar but outside tables, some undercover

was unable to get wifi in the rooms.

bar prices were reasonable

location - free car parking & right next to the train station, not even a 5 minute walk to get to adrenalin

the bar had a nice friendly atmosphere and skysports on the tv but no intrusive sound volume

free parking

nothing to dislike. only a suggestion of smaller portions on food, not just for kids.

staff were very friendly especially towards our pet dog

we had lunch , dinner and breakfast. all the food was exceptional

there is even a giant ship for the kids to play on

dinner in the restaurant which was excellent followed by an extremely good quality breakfast in the morning -

was no wifi so i couldn t work and had to go home a day early

was fantastic for both the kids and adults, kids could also play outside when waiting

nice comfy room, great wifi reception food great

breakfast included was very nice

kids loved having their own little room with bunkbeds

was fantastic for both the kids and adults, kids could also play outside when waiting

an amazing contraption at the back of the bar which produces gin of remarkable quality and flavour: i tried

free wifi was very good in the breakfast conservatory and in the foyer but the signal didn't reach my

access to parking is inaccessible for motorbikes to the point that in trying to drive over the hill, two of

location, free parking, super comfortable beds, awesome breakfast and very friendly professional staff

breakfast was perfect and the rooms had loads of character i would definitely stay

super freshly cooked breakfast

comfortable room very lovely ans tastefully decorated quiet spot close to town and right by the golf course

golf course opposite if that's your thing

easy to book, check i easy, parking good, host helpful.

breakfast was freshly prepared and delicious

vehicle parking could have been a problem; but wasn't

parking was not easy

sick over the stay, sally was extremely accommodating, made toast and coffee, and let us have a late check out

no parking . but free parking in nearby. but was the very busy, time of year i think.

needed for a wedding in the local area, could not have asked more of the hosts who helped with a early check in