and wifi did not work in the

we could use the kitchen but (we believe due to other guests) it was not so clean

next time i want my own kitchen

the place is quite old and smell of old actually, the kitchen has no basic tools to use it

swimming pool was nice to sit

i love the kitchen and bathroom areas of my apartment

the property itself is very beautiful, with a refreshing pool and poolside bar

stayed in the one bedroom liking out at the pool

quiet comfortable bed kind stuff nice pool perfect location tasty breakfast easy to find clean highly

nice pool, wi-fi excellent and security first class

and hospitality great communication nice pool a bar located in such a way that it separates from the noise from

the pool, it's close to everything, central location everything is walking distance.

wifi with room, english speaking staff, security, can order food after curfew for you, has pool,

work going on in the lobby and bar area. noisy. the pool chairs were used by their dogs

the pool has a lot of chlorine, it gives me allergic on my skin.

excellent pet friendly, close to the beach and restaurants.

you dont lime to share sunbeds and pool with animals

couldn t stay there because of the cleanliness and the place had a lot of dogs and there is not parking

the best part was sitting at the bar watching nfl with people from different countries as the owner ian shared

wifi was poor in my room as it was on top floor and in the corner but i had loaded my esim so i was

from room to bar food to staff was amazing time

rooms ok, wifi ok, location ok but for feels more like 50 max

room , the view of the pool, the king size bed, ceiling fans and air conditioner, strong wifi and great service

the bed was very comfortable and and breakfast was great

the breakfast was made to order and was very good

there is a kitchen which you can use for free

i love the breakfast eating area and the honest bar system which i could just go grab some beer and pay later

the whole property is behind the barrier and the territory felt very safe, there are also several parking spots

wish we had realized the kitchen for our use was so accessible i would have brought a bit of food to

clean rooms, drinkable water avaliable for you all the time, bar were you take whatever you want and pay after

the pool area was really beautiful and i m hyped for the gym being ready when i come back

was very clean but i felt like i was being pressured to buy shares so i stayed away from having breakfast not

the breakfast is not on site

parking lot was full but that was due to gym equipment so that was understandable.

does not contain any sidewalks and the garbage for the entire complex just sits outside in barrels waiting to

so we had breakfast and then no food options at check in (3pm) until 6:30

had a junior suite swim up room in the adults only area of the hotel called select

the infinite pool as well as the hot tub jacuzzi were the best

for them to get to that part have to go thru the select member main pool, getting to the point of having kids

the bartenders were fantastic and brought drinks to us constantly no matter where we were, we didn't

pool was available 24/7 it was perfect! food was good as well as the staff

location, beach, swimming pool, night shows, restaurants,

like animation and music would have been nice also need a lifeguard at least for the bigger pool

thing was amaizing dinner bar service pool every thing i planning to come back in april

location just steps away from playa alicia and its own private beach, 2 big pools, a kids pool, and also 3

) good wifi and pretty safe neighborhood

hmmm they have a pool table a pool giant jenga security and a safe i mean what more could ask for bar on the

the pool looks the best at night and they allow you to go on a night swim if you so choose

didn't get room service on the second day

there is a restaurant and bar on the premises

the breakfast was very dissapointing as well, i didnt find it tasty at all and there weren't many

the pool is 24 hours, but it doesn t look like it s finished

leo s banana is a great restaurant, the staff is very nice, that s where you have your breakfast but i also

breakfast buffet selection was sparse but better than expected

breakfast made to order included & variety of breakfast options 4

we didn t spend time at the pool with the ocean right there, but it was clean and a comfortable temperature

we visited the spa and had great services

addicting spa services

were disappointed the beach bar wasn't open while we were staying (sun-tuesday) we were looking forward to a

compensation that i didnt get kitchen on the house (i make reservation with this) they let me cooking at restaurant

great breakfast included

lovely breakfast and staff as well

the breakfast was excellent, with fresh and delicious options every morning

pool is nice and food is tasty

highly reccomend! very clean, kind staff, good breakfast.

we jazzed up the included continental breakfast with avocados, mangos and other fruits from the local market

sanitiser is available at the bar

we was allowed to use the kitchen at our own time and we got to eat thier home cooked meal

parking is made available on the compound 24/7 at no extra cost

they have a small kitchenette but almost non kitchenware

noise from the pool area and the bar which stayed open until 2 am of the three restaurants, only one was

i booked a spa day which was very relaxing but in the middle of my service i had to rinse off my body scrub

room service insufficient

when we needed room service, we called and it took a while or so for them to come

we had one day of whole day rain and decided to use kids club services for our children

loved my view and how spacious and comfortable it was for my kids

clean beautiful pools

large 2 bedroom unit with pool view. quite and nice.

our rooms opened up right into the pool area, which we all loved, especially the kids

great kitchen very roomy balcony pools everything you would want

beautiful rooms , grounds and pool

there is even a small gym

the hotel is very nice, i travel with kids and this place was excellent option

wifi isn t very fast

can relax by the bar have drinks all day

they have a fun pool and could drive you to the privat beach

clean renovated room. good shower. comfortable bed. good breakfast options.

there are 2 pool areas - the main lazy river and a new pool/hot tub combo on the adjacent property

kitchen left me with out food and didn't even try after there mistake they brought out other stuff

wifi was down for our whole stay

seating space for breakfast if you want outside, but you can also eat in the room

amazingly desined, green everywhere, the animals are friendly, great food- the breakfast is so good

such a beautiful place, very romantic, calm, breakfast was delicious.

we had breakfast near our room and while eating several ducks were just walking around us, and they did

they mentioned free wifi, however, we were not provided with it

we enjoyed all the amenities gran ventana had to offer. food was great. nice pool area too!

wifi amenity is a penalty: expensive and extremely slow

mayelin at the ocean bar was a delight

no parking you have to park a mile away

was very comfy near of everything, the beach was amazing and the pool was always clean and it was a great time

room excellent beach excellent breakfast missing beacon or han

fantastic swim up pool bar with huge sparkling clean pool

both the buffet dinner and breakfast were very good

great staff, awesome food, nice drinks and wonderful pool and beach. will definitely come again

they didn t have equipment for mini golf

need more entertainment for the night for kids and adults and they need to have more food variety the food is

there room service was wonderful and quick

the breakfast was so amazing

the pool area was beautiful and the amnesia suite was spacious and nicely decorated

no kids

beach / pool towels available when requested

good location near of downtown, you can walk to main avenue, good breakfast

it has small tv, old closets and breakfast could be better, but it is a work in progress and i will

- very helpful staff. - refreshing pool. - good breakfast - 10min walk to the beach.

breakfast was good

much of a drink selection at the pool bar and the wine was overpriced (no prices or menu offered

nice place and lovely pool . the manager there johnathan was so attentive .

wifi not thru out property

location was good and the parking was accessible

between the pizza/ice cream and coffee shops in one direction and the bars and restaurants and pool in the other

the beds, very limited selection of food. only enjoyed breakfast!

wifi was terrible. only available in the lobby.

breakfast was okay. other meals can use some help. not much of a variety.

i had to wait too long for a drink caz the barter

the sparts bar is 24 hrs open and we went there on our last day for lunch, it was very nice

veeeery hot at night and the ac was not adjustable, one of the activities was not appropriate for kids

entertainment at night was too late for the kids

the breakfast is excellent. the presentation is very good! loved it!

the view, the staff, the breakfast and accommodation were excellent.

parking lot is shared with the resturant and wedding events

whether it was breakfast, lunch, or dinner, you could tell real attention went into every dish

the wifi wasn't great. i had to go out to the balcony to use it properly.

the breakfast was delicious and locally sourced, and we had the pool all to ourselves

the breakfast was good and they even celebrated my boyfriends birthday

the breakfast was delicious and locally sourced, and we had the pool all to ourselves

pool was not clean and the electricity was a problem, this had more to do with the heavy rainfall

breakfast was delicious every morning, you can go for a walk and see all the animals beautiful farm

area to host the bar and kitchen, and a number of small straw-roofed kiosks for dinner and breakfast

another tatched-roofed area to host the bar and kitchen, and a number of small straw-roofed kiosks for dinner

nice staff, beach, breakfast and bungalows. go there!

wifi signal was poor in our cabin

staff was friendly (they only spoke spanish, but we managed to get our message across), and the breakfast included

decorated in a practical and modern style, and offers multiple amenities such as a swimming pool, gym, and

is decorated in a practical and modern style, and offers multiple amenities such as a swimming pool, gym, and

the lobby was beautiful, the pool are very nice

the room was very nice. and the pool

pool area very welcoming

the bar served well-crafted drinks that were just as impressive as the meals