the room was very nice. and the pool

decorated in a practical and modern style, and offers multiple amenities such as a swimming pool, gym, and

is decorated in a practical and modern style, and offers multiple amenities such as a swimming pool, gym, and

pool area very welcoming

the lobby was beautiful, the pool are very nice

i could hear everything as if it was right next door i couldn t get any sleep neither my kids

old air condition, it was not good, outside was colder than inside, noise outside from a parking lot, look like

have a low end night club on the parking lot right under the room, until 5 am people talking loud music car

impossible to find parking, bed sheets gave us all rashes, toilet made noise all night and the room smelled

it was not good, outside was colder than inside, noise outside from a parking lot, look like a bar on the

wifi was not good

sometimes it s difficult to get some parking. close to the entrance

wifi connections

wifi is intermittent

free parking

the bar served well-crafted drinks that were just as impressive as the meals

a+++ will recommend and will defiantly be back. loved the free breakfast included .

was our wedding night, so the staff decorated the room with petals and champagne glasses even though it was not

the breakfast was good and the location is fantastic

also, we were charged extra because we had a view but our view was to the parking lot

the wifi wasn't great. i had to go out to the balcony to use it properly.

into the nature swimming pool really nice and open at night as well

the weekend it seems to be a popular place for pool parties, that is nice and fun on one hand, but noisy on

the swimming-pool was under maintenance but we were not going to use it anyway so it was not a problem for us

gated parking

wifi should be improved

the public areas are perfect with a big pool that was great for after exploring the nearby waterfalls all day

well maintained pool, nice landlord

friendly, great pool, nice place to stay on a monday night

the bathrooms and bedrooms with their lighting and furniture , lack of variety in the morning breakfast , the

breakfast was quite good, coffe wasn't big deal though, but still acceptable

the portions at restaurant are bit too small for the pricing ,also pool closes too early

breakfast was good, there not too mush variety of food but it s was good and the pescador and

was rude and inflexible when i asked to be able to check out 45min late in order to use their own spa facilities

food, the bartender omar by the pool bar was awesome

food, the bartender omar by the pool bar was awesome

no kids

a million kids in the pool

3 spa attendants pampering me at once

pool tables in bad condition

we enjoyed all the amenities gran ventana had to offer. food was great. nice pool area too!

of all i made reservation for 4 days with me and my 2 kids when i made the reservation i said my son was 13 n

mini bar was nothing but a small refrigerator that held practically nothing

the room was a very good size, the free bar was great

pool was very nice

good location near of downtown, you can walk to main avenue, good breakfast

breakfast was good

- very helpful staff. - refreshing pool. - good breakfast - 10min walk to the beach.

not yet completely done with renovation e.g. pool but still decent

leo s banana is a great restaurant, the staff is very nice, that s where you have your breakfast but i also

locations the pool was good

the breakfast was very dissapointing as well, i didnt find it tasty at all and there weren't many

the pool is 24 hours, but it doesn t look like it s finished

the pool was dirty, it looks like they still haven t finished remodeling

breakfast and sleeping bed

no gym or laundry on site

wifi on and off

always love the restaurant bar city that's attached to the hotel

rooms ok, wifi ok, location ok but for feels more like 50 max

had a junior suite swim up room in the adults only area of the hotel called select

the select side was worth the extra $ if you enjoy peace and quiet and less crowded pools - a good amount of

regular resort is right next to the select area (adults only and private )

for them to get to that part have to go thru the select member main pool, getting to the point of having kids

there are plenty of places to grab drinks and the bar and staff are nice overall

got approached by the sales reps for the spa too many times for only being there 24 hours

didn't like the spa employees constantly trying to sell me services i also didn't like the fact that the internet

see any pool activities, bars are far away from the main pool

i want to especially and specifically thank the spa staff for helping me making my husband birthday extra

had mini jazzuu for adult's and to many kids were in it, and the rest of restaurant were closed

does not contain any sidewalks and the garbage for the entire complex just sits outside in barrels waiting to

difficult to park cause the parking lot were occupied.

entrance is at the parking of the property which was a little confusing but after i found it that was actually

pool size and view from room

was very clean but i felt like i was being pressured to buy shares so i stayed away from having breakfast not

staff were very helpful and friendly, the pool, though tiny, was scrupulously clean

we could use the kitchen but (we believe due to other guests) it was not so clean

the place is quite old and smell of old actually, the kitchen has no basic tools to use it

a room with a kitchen is better for longer stays

swimming pool was nice to sit

i love the kitchen and bathroom areas of my apartment

stayed in the one bedroom liking out at the pool

nice pool, wi-fi excellent and security first class

there was a balcony with chairs, overlooking the pool

quiet comfortable bed kind stuff nice pool perfect location tasty breakfast easy to find clean highly

wifi with room, english speaking staff, security, can order food after curfew for you, has pool, lock security

work going on in the lobby and bar area. noisy. the pool chairs were used by their dogs

the room was great for the price,good ac,free wifi

water was warm not hot. wifi at times is inconsistent depending on room but can reconnect

the pool has a lot of chlorine, it gives me allergic on my skin.

couldn t stay there because of the cleanliness and the place had a lot of dogs and there is not parking

there is also bar open till 11pm, when you can meet people or drink some nice drink

the best part was sitting at the bar watching nfl with people from different countries as the owner ian shared

there was also a swimming pool

it has a beautiful swimming pool

breakfast was delicious every morning, you can go for a walk and see all the animals beautiful farm

the breakfast was delicious and locally sourced, and we had the pool all to ourselves

the breakfast was delicious and locally sourced, and we had the pool all to ourselves

the breakfast was good and they even celebrated my boyfriends birthday

pool was not clean and the electricity was a problem, this had more to do with the heavy rainfall

ricky and the guys at the bar and kitchen was very nice.

nice supermarket and laundry service just steps away

the bar area with games is also nice

there is a parking lot next to the hotel if you have a rental car

didn't get room service on the second day

the pool was beautiful

swimming pool clean, rooms plenty of sunlight , next to beach and sosua

the pool is very nice has pool toys for the kids

i love the outdoor kitchen and option to cook my own meals

is a such great host, the place is beautiful and cared with love, nice pool and gorgeous garden

much of a drink selection at the pool bar and the wine was overpriced (no prices or menu offered

nice place and lovely pool . the manager there johnathan was so attentive .

breakfast/lunch restaurant closed at 6:00 while the more expensive (and excellent) dinner

we visited the spa and had great services

not cheap but every minute was joyous, spa is small but totally charming

they don t provide spa shoes for after fyi

addicting spa services

just don't go low season to many kids. the hotel is hug and clean. big pools

often no cups for the tea or coffee at breakfast

the wifi is a disaster, the hotel itself gets very good ratings from its customers only the wifi is

need more entertainment, specially for kids.

everything the room the pool the beach

entertainment at night was too late for the kids

the beach is beautiful, the ladies at the beach spa are amazing, all pools were comfortable and never too packed

the snack bar and drinks were a good mid day pick me up before lunch was open

how the wifi don t work good everywhere.

1. gym was good 2. pizza at the pizza restaurant was ok

it was busy with lots of other kids

i booked a spa day which was very relaxing but in the middle of my service i had to rinse off my body scrub

was to many people smoking around kids and is not good when you go with kids that have asthma i think they should

dirty pool poor wifi in public areas and charge for room wifi miguel at dive centre sold us a snorkelling trip

the flexibility for the kids to roam around and enjoy the location including the availability of food

it is very clean, well designed and quiet, private parking with a secured gate

breakfast is great and room is cleaned everyday

breakfast was excellent

the next room was main level across from the bar and to my pleasure it did not pose any problems with noise or

parking was always available and inside the complex

great foot massage in the spa :) good value for money, excellent location

beautiful rooms , grounds and pool

the spa is directly above the bar which i highly recommend

the gym needs an update

my kids transitioned from pool to beach multiple times