location. clean. near the abbey. good wifi.

very good location, free parking, good food and lovely people

good location (easy parking, near boots etc), food was very nice and amazing value with very good and tasty

friendly staff, easy check in with onsite parking and a clean room

wonderfull but room4 was over bar bit noisey will ask not to be put in room4 next time but l shall be coming

been here several times i love this spa break

room service didn't make your bed unless you hung a notice on the door

rooms were spacious, bed was comfortable, room service was done every day and fresh towels were place in the

staff, great spa and pool, good breakfast choice, good sized rooms, quirky touches, lovely gardens

great breakfast spa was very quiet and relaxing good parking friendly staff nice pub next door

super cottages with high spec. parking and acces was top drawer

no kitchen facilities just a kettle, no fridge or anything

modern free parking clean rooms nice bathroom

free parking free wi-fi quiet location lots of towels (every cupboard we opened had towels)

very comfy bed, stylish bathroom, good access and car parking

sized room, nice welcome, safe parking at rear

everything to satisfaction, extremely comfortable bed, great atmosphere in bar during the evening, accommodating

staff very helpful especially the female bar staff who were very good with our little dog and they helped us

we stayed on a saturday and there was a very loud live band on in the bar and our room was just above

reasonabl rates good location friendly bar staff

nice breakfast, decent room, no negatives

location was right in town. free parking. great brakfast.

lovely comfy bed, lots of plug sockets with usb chargers, good size tv, decent wifi signal in room and very

i didn t had breakfast , while i was there .

recently decorated, no wifi in bedroom, no food monday evenings, water stain on wall in bedroom, mattress on

only had continental breakfast.. drinks a bit dear..

saw that and back in time for a fabulous breakfast

no bar meals available

we got there after a 200 mile journey, we was told the bar was shut , the time was only , 22

i had to leave next morning at 05:30 so they prepared me a breakfast bag to take with me, really went above

relaxed friendly bar area

excellent free wifi throughout the establishment

the room was very nice evening meal lovely parking good yes spot on

breakfast the next day was also fabulous would definitely go back nothing not to like

everything,location excellent too. easy parking and good bus routes into york.

friendly staff, lovely room, extremely comfy bed, pleasant bar area, great choices for breakfast, definitely

room bar service

hotel had a comfortable old world feel, and we did receive room service and clean towels for a 2 night stay

might have missed it, but no laundry bag

building and surroundings lovely, welcoming and helpful staff team peaceful bar area to enjoy a

they even had a small amount of kids out door toys for them to you

- good wifi

location, very clean room, good parking, excellent service from all staff. dog friendly

kids' beds were fine, but the adult bed wasn't too comfortable

night stay, on the small side but a family room was available and plenty of outdoor space for the kids

wifi not great

the breakfast the bed the pillows free wi fi location for city centre taxi service

was great , kids ate free really good , good in the hotel for evening meal and breakfast was

the staff were very welcoming, explained everything regarding room service and breakfast

the drinks in the bar were reasonable priced for a hotel, the evening meal was good too as was the breakfast

the ev charger worked well and was not too pricey

late check out for only 10 was great

staff friendly, nice little gym and lovely location next to the

free shared laundry for use among residents

kitchen was well equipped

friendly helpful manager keith , all staff friendly breakfast amazing and food in bar very good hotel rooms

bedside lamp had no bulb though, password for the wifi was wrongly written and the room looked like it could

breakfast was good and staff were friendly

friendly staff, good breakfast.

wish they would put the wifi passwords on the wall in the room

the addition of the kids play area in the bar/reception area is a fantastic idea and was loved by our kids

also room service was excellent staff were always friendly and helpful

car parking and pet charges could be lower

nothing it was perfect and loved the spa area

the breakfast prices where extremely high also so went elsewhere

friendly and helpful staff, a great night, sleep in a comfy bed, fantastic fully cooked english breakfast menu

only the wifi. i couldn't connect but t wasn't really an issue.

car parking was available, the centre nearby, friendly staff, comfortable bed, excellent breakfast

breakfast was included in the price & was delicious

friendly good breakfast helpful staff good bar within walking distance of the centre of

great hotel. nice, clean and modern rooms. with the bonus of free parking too

the young ladies in the bar were very very helpful during out stay

clean and tidy, centrally located, free parking and wifi

early check in

the location is ideally located for visiting all the sights, and especially the barbican

breakfast ! lobby / fireplace area

as we arrived and when we left, there were piles of dirty laundry left outside our room

kitchen not open when we stayed

lovely welcome from the reception and fab to be allowed early check in.

wifi issues - had issues for a short while

we had concerns about sofa bed - a little uncomfortable for the kids

breakfast very nice room excellent, location fantastic

excellent bar service and friendly and polite staff who were incredibly welcoming and warm.

room was cozy and well equipped. room service was exceptional.

a laundry room would be good for travellers.

for early check in, but the room wasn t ready and was told i d be refunded for this but never was

ordered room service at around 9:30 and despite being really quick the fish was too oily and the chips

wifi not great but could have been us oldies

staff are very friendly and helped out with anything we needed during our stay, we also got an early check in

noisy outside our ground floor room with laundry trolley and bins.

did not get a wifi code

didn t do any children s meals or menus and the food was a little fancy for the kids so had to eat out and

having access to the gym was a bonus

i was a little disappointed that i had no time to try out their gym but i can image it was just as nice

of this quite bit hotel, the room was very big and thankfully had very good free wifi (for the kids)

lovely and cosy bar and lounge and even a nice private garden to chill out

hotel it was my partners birthday and they had made the room extra special with balloons and rose petals

room service food

10 charge per day for car parking and 10 extra per day for our pet

easter egg hunt was lovely for kids

little far from town centre no option for evening meal location a lot of kids outside so didnt feel safe in the

i believe above the bedroom there is a laundry room, as the noise i heard for nearly 2 hours sounded like

maybe the wifi

was only when i questioned it that they backed down and said you don’t have to give ‘to the kids’ if you

we had a street facing clean room with clean laundry

excellent buffet breakfast with a view of clifford's tower from the dining room

comfy bed. great breakfast choices. ideal location for a mini break.

no kids menu

kitchen staff were very helpful and knowledgeable about gluten-free breakfast items

kids and i had an amazing time

wifi/vpn: work size: appropriate, not huge, not small

reception on arrival, friendly bar staff

wifi didn't reach to our room

very close to bar walls, walking distance of town centre

only one key very poor wifi a bit expensive

the bar downstairs stays open till late & you can hear the music from downstairs in the room but it

the free wifi passcode didn t work, it wasn t a big enough issue for me to report it because i just

was lovely and clean, you receive discounted drinks and food from the bar and sister cafe so long as you present

a little lost trying to get back in once the bar was shut, but we got there in the end

breakfast wasn't served till 10am, which was too late for me. the free wifi was poor.

coffee machine did not work leaked all over the bench and the wifi was hit and miss, however it was a treat for

great location it is indeed enchanting it looks exactly as in the picture and a lovely kitchen niche

the kitchen has all you need, feels a different theme to the room but it's nice none the less

the dvd player does not work, which meant the fireplace visuals (which were a main selling point) couldn't be

the quirkiness didn t go all the way to the kitchen but nothing bad to say about it had everything we wanted

no wifi at all and apparently no food allowed in the room.

the wifi was not the quickest in our room but it did the job

was really tight unlocking and locking the bedroom door as the lock was right next to the frame wifi was really

bed was comfortable, but unfortunately wifi didn't work, t

noisy as close to several late night pubs. no parking. no wifi.

good stay, the room (3)was in the middle of the kitchen therefore didn t have any natural light coming into

meant i had to phone for someone to come and check us in and i had to leave the room key with the kitchen staff

next to exit door and kitchen

no wifi been found.

constructive criticism but the wifi signal is non existent in the room at the bottom of the stairs

did not work as smart tv and no wifi to connect to

good breakfast live entertainment every night in a busy pub with a great selection of beers

wifi connection is awful

live music in the bar at night

but the price we paid for 1 night ate into that as was not cheap also we spent the evening in the bar and every

the gym was also not in order so that would have been good to know before arriving/booking

maybe a bar fridge in the room

location. early check in. friendly staff.

room , early check in and location

breakfast facilities were excellent, the waffle maker was a hit with my kids and

touch / idea, but you need to pull it off with something that tastes like a gin cocktail, not a kids fruit juice

were lovely & friendly, food was good, clean and tidy and the kids loved the pool and footy table

clean and only 2 minutes walk back to the town centre loving all the board games to play in the bar

free access to the gym, outside beer garden, extensive cocktail menu, just great

absolutely loved it. birthday present! rooms quite small but the bar made up for it

also, the room service food was excellent and very reasonably priced

our favourite cocktail had been taken off the menu in the bar but when we enquired the lady made it for us

breakfast was great could of done to b a bit hotter but very tasty and goodvhoice staff very good

know it’s not about the building) also for the pool times i would recommend having a family and kids slots,

excellent room service

the wifi was exceptional, very handy for uploading lots of photos

00 for three adults for one night but a lick of paint some tlc and decent beds are the bare minimum you expect

perfect location above bar and with beer garden as well as live music - fantastic

everything, staff great, location great, entertainment in bar great. all in all great

it is in historic york, so wifi was minimal

the staff were really friendly, and allowed us a slightly early check in after we'd been soaked in the rain

rooms beautiful and clean, pool and spa

the bar food was also very good with super quick service

breakfast was lovely nice setting good food and friendly staff

staff very welcoming and friendly. great pool and gym

this included champagne and rose petals on bed and 21 age balloons and flowers

terrace bar and spa weren't open on our stay which was a shame as would have liked to have tried both

shower was lovely, the tv was good because i could watch my netflix and the wifi was fast and stable

room key cards not working was pain. my kids were not able to use the pool

i had no issues with the wifi and the shower had great water pressure

location for both being near the station and also the shops and attractions gym well equipped as only stayed

there was a 10% discount for residents on the adjoining bar which we used for dinner

nothing. wished the pink cocktail bar was open as. it looked amazing but will be back

bar next door a bit noisy but coped

was however quite a lot of dust on all surfaces in the room, and a coffee cup stain on the fireplace

basement rooms did not have reliable wifi coverage, and of course there's no phone reception either, being below

the actual room itself is in a beautiful little village, with tons of free on road parking directly in front

lovely property, very clean, friendly staff, lots of tea and coffee and comfy bed, easy parking

plenty of free parking

comfortable, good quality furnishings, nicely decorated, delicious breakfast, convenient parking

only gripe was the wifi was a bit slow, but as one negative out of all the positives i'm sure i can live with

this would be a problem if you were a tourist that doesn't have wifi or can't speak english

was friendly and they offered us early check in

the bar is relaxed and the staff are attentive, engaging and personable

to get us straight to our rooms while on the morning we were allowed to store our luggage in the bar next door

were many items missing in the kitchen and i had to go and purchase them myself

there is a great selection of choices for your breakfast and the food taste fresh and you can tell they are

wifi was weak. skype didn't run well.

breakfast served in the atmospheric cellar restaurant was excellent with many choices

great place i enjoyed it breakfast was good staff great really good

lovely hot water and toiletries and excellent wifi

bed was comfortable, nice big tv in the room, the bar is good

good facilities including restaurant, bar and gym

room but my view was if the laundry

excellent hotel, great staff and location. breakfast was outstanding, did porridge

the breakfast provided was excellent, and i also appreciated the gym; i didn t miss my workout during the

breakfast prepared to a very high standard

breakfast very well served and presented

lovely breakfast and genuinely nice staff

class hotel in york, this is your hotel, the staff are amazing and the gardens are beautiful, the breakfast is

wifi a bit weak ( but who needs wifi when on holiday)

,spacious,clean and warm ,nice touches with the toiletries which we weren t expecting ,lovely bar staff very

breakfast was fabulous it sets you up for the day location brilliant

wifi didn't work in the room, but worked well in the bar area

room great staff great, very friendly prices were good breakfast very good

the only issue really was the wifi, however that was not a major problem.

there were plenty of toiletries available, and the drinks bar was well stacked should we have needed it

ordered breakfast, which was excellent, which comes as room service

complimentary sweets and a coffee maker, kettle and a mini bar full of drinks variety and snacks

dining room so breakfast is only offered as room service, which i didn t try

no kitchen or bar which would be an issue for some but as this was somewhere for us to just sleep etc

brilliant location quality all round rooms breakfast staff. already booked for next year

the wifi is pretty bad, and i never had a signal in the room either so was without both.

breakfast was freshly cooked and excellent

no working wifi in the room no curtain or blinds in toilet/bathroom

wifi access was a bit hit and miss

our 3 kids 18, 21 and 27 loved them

wifi a bit dodgy - no laundry facilities

couldn t find any information on the wifi

was amazing, only downside was that the wifi and signal isn't great in the underground rooms

we enjoyed a three course meal at the restaurant, as well as breakfast and a drink at the bar -- both the food

the room felt spacious and the snack bar was an absolute win

extractor fan from kitchen very noisy and wakes you up in the morning (6am weekday, 7am weekend)

excellent wifi

wifi in our room didn t work, we did report which they tried to fix but it still wasn t working

all the extra touches for the kids, the staff were amazing

wifi worked

staff, comfortable, location good, free street parking, about a 25 minute walk to rhe centre of york

owner very friendly and helpful. bar staff excellent.

helpful, we were given all the information to access the room, shown where breakfast would be, wifi password

not the hilton but clean and tidy great location for york center parking on the street but no worries would

with complimentary toiletries, plenty of storage, tea/coffee making facilities, hairdryer, free wifi and free

loved the festive decorations around the b&b and the early check in was very much appreciated for this stay

parking is available upon request, and there is also an ev charging point on site be sure to reserve in

room above us were very noisy (i think kids were using the beds as trampolines) which is just annoying

- it would be nice if the ev charge was upgraded from the 3-pin plug to a proper wall

ev chargers very welcome and reasonable in price

amazing friendly staff, exceptionally clean & good food & an ev charger for our car

good location and bonus of free parking and wifi

lovely breakfast

plenty of parking too