great ambiance, excellent service and breakfast, lovely pool area

was no information in the room regarding use of the spa or room service

would have liked a little more variety at the hot breakfast table, for traditional english breakfast i would go to england not to madeira, though i

great choice of food at breakfast

sea view and few steps away from a pebble beach with old town with several great restaurants and bar around

clean bathroom, rooms are big enough for two people,with international channels and good wifi

she gave me coffee, wrote down stuff for me to visit, helped me with my laundry

asked about the washing machine and were told that it would be 5 euros for washing and drying the laundry in the machine

great that they have washing and drying laundry service

however, upon loading our laundry into the machine, we were unexpectedly asked to pay for its use and also charged extra for

on the door in the room next to us it wasn't really the management's fault that some crazy kids were drunk and yelling, but it seemed to go on longer than i expected

and moreover the balcony was literally 20 cm apart from another one and right on top of some laundry and garbage room

very central early check in possible friendly staff

there’s also a school nearby, kids cheering incessantly the whole day, which is a nice atmosphere in a way, but not if you like

the lady showed us parking spots and where to do our laundry, super nice

the terrace with all it's offerings such as gym, sauna and bar is amazing

great value for money, free pool, whirlpool and sauna, great breakfast and especially nice staff

but the hot tub was as cold as the outdoor swimming pool, in january

especially pool, breakfast, location

nda confusing) and some furniture feeling a little 'tired' compared to how fancy

weak wifi on the room, but great on the common areas

room service was very limited and was only able to order a toasted sandwich with cheese and that

breakfasts, additionally, great idea when you can decide when room service need to replace your towels, and when you skip day, money will come back to you, free

quite well equipped gym

thanks to the big windows in the room, but also the restaurant and spa and swimming pool

bar was understaffed so very slow service

e only place

early check in granted

the staff in the breakfast room and upstairs in the bar are amazing

too few reception staff and too few bar staff at times.

staff very welcoming

the spa experience was amazing

the breakfast was really rich and fresh

was with a balcony, spacious and really clean) the food in the restaurant and in vasco da gama bar was delicious

om service, bar)

mini golf; best not to advertise

gym has been relocated and not really adequate and similarly parts of spa out of action

gym has been relocated and not really adequate and similarly parts of spa out of action

the breakfast was great! the pools were incredible! along with the access to the atlantic ocean.

pools were wonderful, food excellent

gym was in a sister hotel across the road, would've been ideal if it were in that same building

beds, good wifi, lots of outlets

- depending on the time of the day, parking could be a little bit cumbersome

from receptionist to bar staff and life guard everyone was very helpful and happy

the truth is that the hotel is heaven a dream location on a cliff in front of the quiet sea for adults only there is a professional sauna equipped to perfection excellent and professional service

we also enjoyed the lounge bar and restaurant above the pool, the food was nice and views there are magnificent

great suite with ocean view, quiet rooms, infinity pool, cocktail bar close by :), hotel

nice gym, very clean

ke sure to book early), gym, pool

indoor pool and gym included, several restaurants and bars, great environment, amazing value for money

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

there are a couple of bars though they don’t tend to get busy so sometimes you have to track down a staff member to

are very dated , spa area of poor quality and not at the level of a 4 stars

the indoor swimming pool was great as too cold for the outdoor pool in winter

bar and restaurant prices are high reception staff could be more welcoming and

the grounds apwere beautiful, the pool and facilities clean and staff super friendly

enjoyed swimming in indoor pool as well as jacuzzi, steam room and gym

breakfast time was very busy and at times crowded. managed very well by the staff though.

kitchenette is poorly equipped

great facilities, amazing breakfast, fantastic garden

the infinity pool has always lots of free sunbeds & is so beautiful

excellent choices for breakfast. good service.superb location. magnificent views of the atlantic

the infinity pool is amazing

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast, served in probably one of the best sports in the madeira island

to top it off, the daily all-inclusive breakfast and dining experience at avista restaurant was fantastic

the pool area was spotless and the salt water pool excellent for a swim

the breakfast buffet in the rose garden was exceptional especially the fresh fruit (including local

excellent service, great views, amazing rooms, spa and pools are great.

was superb, the staff were exceptional, breakfast filled you up until evening, the sea swimming was glorious, and as for the views ,

breakfast was lovely with delicious fresh fruit, omelette bar, baked goods, specialty coffees and

the breakfast is not amazing its just ok. the minimum necessary.

staff was just fine, great facilities swimming pool and jacuzzi excellent

lovely pool and leisure facilities, staff v helpful, good variety for breakfast

i used the pool and gym and both were excellent

the new facilities with indoor pool, gym, sauna and steam bath

the variety of food, for both breakfast and dinner was excellent

would be nice to have some heated pool after the summer and maybe some splash pool for the kids.

facilities, stunning location, pools superb, excellent range of exercise classes, and gym (les mills classes

staff let us have late check out at the end of the stay

we enjoyed everything in the property including the spa facility.

they have a lovely pool area, and a gorgeous rooftop bar that gives you fantastic views of madeira

excellent hotel rooms modern breakfast great choice staff lovely

and i didn't like sharing the outside breakfast area with dirty pigeons eating off plates

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

super buffet breakfast, perfect

location right on the seafront, with good swimming pool

t all in a row) which was great, shade around

the bar and the restaurant at the vila do have a great atmosphere

the breakfast was very good, plenty of options and we did not get tired of it

maybe the bar should open downstairs for sun downers. waste of a space in the evening

the breakfast spread was so good that we thought it must cost extra. but it didn't.

pool and bar area lovely, great staff

delighted with the option of a pool, ping pong and with beautiful views of the city of funchal and the sea throughout the hotel

they accommodated my early check in. very much appreciated.

the breakfast and dinner was great and varied

had two interconnecting rooms (for us and the kids) directly above the bar where concerts were held daily

peaceful hotel with huge beautiful botanical garden, 2 exterior swimming pools

beautiful pools

pool, breakfast, dinner, spa, tennis court- superb

the snacks at the bar next to the pool were surprisingly good

perfect it was really good the breakfast and the pools and all the services

pretty nice gym, well equipped

sea view from the room - gym very well equipped - breakfast incredibly rich and various - personnel at the reception very

location, near the ocean and close to restaurants and shopping area; spacious rooms, very good breakfast, friendly staff, good offer for trips and adventures

lovely staff, perfect location, excellent breakfast spread and fantastic facilities

washing dishes apparently is not part of room service

we much appreciated the sun-deck and the inner swimming pool

room service and food in general wasn't great, but there are tons of restaurants nearby.

the swimming pool and the patio are excellent too

gym was a bit small and breakfast could have had more vegetarian options

the staff was very friendly and service-oriented, especially in the pool bar and the reception

is definitely not cheap, considering that they have a spa and a gym included it’s a good value and kids can stay for free

bit expensive snacks and drinks at the buffet by swimming pool (deck) and in the bar in the hotel

the breakfast was amazing

only small complaint was often no staff at pool bar and no snacks served after 3pm.

view from terrace staff very friendly & helpful excellent food their room service is brilliant i really like the welcome drink idea

wifi connection was not great

i thought the gym was a little small but not everyone goes on a vacation to workout.

a euro to change pool towel seems petty and 12 euros for use of the safe is excessive for a 3 night stay

the bar and restaurant we tried were excellent and the food was way above par

gym was outdated.

adults only, small and friendly, great staff, parking on site, free shuttle into funchal

the cooked breakfast could have been hotter.

nothing to dislike. the wifi speed could be a bit better, but that was no issue for me.

cept pool bar) throughout the day/evening, also staff forgetting to bring drink or taking up

if somebody uses the spa in the afternoon and

the bar area was particularly nice

in the pool we quickly went to get warm in jacuzzi but the stuff took us out as it was for 16+ kids, so we were left freezing and must left

the breakfast was excellent. the pool and pool area are magnificent. very child friendly

it was so cold, the kids couldn't use it at all

location, staff, breakfast, spa comfy beds and black out curtains

the gym was also pretty sufficient and had an adequate amount of equipment

and indoor pool, good food at breakfest, you can buy 1 day ticket for bus from the reception, wifi signal good out and inside, have pingo supermarket and forum madeira (shopping mall) at 10 (+) wifi was available all the time (+) at the beginning, i was in a single bed room and its wifi was weak, so they moved me to a another bigger room (-)wifi signal was weak, specially in the bedroom and bathroom (+)wifi did not work well and the pool a bit cold, everything else terrific (-) the wifi in our room, a111, was not always strong enough (+) free wifi is excellent, very fast (+)breakfast was wonderful, wifi was great enough to work remotely, sauna and pool for free (+)great, polite and helpful staff, good free wifi, plenty of excellent restaurants within easy walking distance, private underground parking (+)the view. wifi in the room.

great location, on-site parking, walking distance to mall and nice indoor & outdoor pool

good swimming pool

outside pool and bar was so much fun and great options for drinks

personal was very good from all hotel from frontoffice and frommthe bar for the man lois , everybody was so jice people for sure i recommended pestananroyal all

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

cement pool stools

good coffee shops, hair dresser, laundry, pharmacy in the close neighborhood

pool, parking, super friendly stuff room in a ground floor had a seating outside in the green superior

they were extremely helpful and accommodating in room service and in helping us plan day trips

the indoor swimming pool and sauna are very nice

convenient for golf course

room, breakfast and swimming pool were great

rooftop pool and breakfast

tasty breakfast with fresh fruit, freshly baked bread, pastries and more

the location was perfect and roof top swimming pool was just perfect thankyou so much to the staff at pestana fisherman

not at all touristy, wonderful breakfast that you could eat in or outside, delightful roof top pool and superb location

managed to get us an early check in which was much appreciated

the sun terrace was spacious with a lovely pool plus a supply of pool towels for guest use so no need for wet towels in the room

location, restaurant, breakfast offerings, relaxation areas, decor all excellent

set out of the restaurant, as we had to walk through the restaurant to gain access to the bar and restrooms, during time in the pool

the bar could have been open a little longer

the hotel had a bar next to the reception with happy hour from 6 to 7 pm, with some tasty drinks for bargain price

great sized pool and sunbathing area on the top terrace, two saunas

yummy breakfast every day

the breakfast was unbelievable good, so many different food and looks good

the property is beautiful and the breakfast was very good

really liked the rooms because i was able to access my kids