oh yes also, they forgot to give me the wifi password, so i tried calling them to ask for it -no phones were in the room- obviously i

wifi not enough towels and to much light the little window needs a cover no shampoo no toothpaste

had to go to the office cuz no phones in room to get ice box and wifi pw

the wifi was terrible we couldn't watch tv it kept cutting off

wifi

the pool was booked and not able to use it.

very clean and the complementary breakfast is excellent. good job guys!!

the pool and gym were available with reservations and covid guidelines the staff was friendly and responsive

liked the layout of the hotel, the pool and spa, and the breakfast area

pool,easy access to the highway, full breakfast, very comfortable beds, friendly staff

nice place to sit outside while the kids were asleep in the room

over to los olivos during the late afternoon/evening but would have liked to see the little bar upfront open for a drink in the evening

minimal amenities but that’s ok. the price of the wine in the bar was a bit high.

great location, comfortable beds. fire pit. bar open til 9

are pet friendly, however pet fee gets mire and mire each time

fact there was a hot tub and laundry area

didn't have breakfast

hot tub well kept and good quality, laundry facilities open all night in case you work long or different from the norm hours so you can

the room pool and spa was clean and the staff was very nice.

the staff was great.. rooms pool and spa was clean

good breakfast, hot and cold! fresh coffee.

close to shopping centers kids enjoyed heated pool and jacuzzi complimentary breakfast clean

love the king spa tub room

to everything, plenty of parking and friendly staff and quick to response to any inquiry

breakfast was perfect and i was pleasantly surprised by the quantity and quality

a cantina with free drinks and a breakfast bar that gives you a full free breakfast, which changes daily

gHW

find a single parking so i had to park in rv parking

rooms were clean and wifi worked without any prblems

room service was excellent

parking is cheap

asked for an early check in and they had our room ready with the strawberries ready and champagne chilled

the restaurant serves excellent food, so room service was very nice

and being able to soak in the hot tub while enjoying the delicious room service from the restaurant was bliss

you can order up room service or even have breakfast delivered to your room in the morning

was very friendly ,i thought i lost my laundry bag but the wife found it and returned it very cool thanks for that

they were nice enough to see if they had any rooms ready for an early check in which was very convenient especially for what we were doing that day

pet friendly rooms,$25 pet fee

i wasn't aware of the $25 pet fee, so that surprise wasn't ideal.

there wasn't pet fee

close walking distance to the beach (and pier which is now closed for renovations) * allowed early check in which was helpful with the kids * free

price and location and dog friendly. accommodating with a late check out. one free parking spot.

spa tub wasn’t very clean, i had to clean it myself before i went in

the spa tub was nice for relaxation.

no heated pool

junior suite spa tub was great, bed was comfy, the shower was small but lovely

does emphasize in various places to keep the noise level down after 10pm and even closes the pool at 8pm for that reason as well

not enough food options for younger kids.

location is exceptional and staff .. especially the valet and the bar !

our first room looked over the kids playground.

an ocean front balcony that offered a second space in the room - very helpful when staying with kids

adult drinks at the outside bar were not good all tasted the same the auto switching the room were not working and lights would

the laundry room caught on fire causing the whole place to go out of power starting around 5:00 p

(due to covid, so they say) the worst of all this was i tried to do laundry around 12am and was told the laundry room was only open 8am-8pm

parking to park trailer

early check in. starbucks and albertsons across the street.

thing was the laundry washer were out of order

charge point ev chargers

access to downtown, views were beautiful, nice pool for the kids.

the view out the window breathtaking hotel with great views, great food close by and staff and pool all

rooms, although i would like the waffle/egg for breakfast :) we would like to go back when the pools are open

pool and views were exceptional!

they even let us stay a little bit longer on the checkout day to enjoy the pool

lovely pool area with beautiful ambiance for a night swim

on the kitchen table because there was nowhere to throw them away and i didnt realize one of my kids spilled hot chocolate on the floor and we leftbwithout cleaning it

very gentle and nice host, swimmingpool for the kids, very nearby the sea, nice area

this place is amazing and the couple is sooo kind and e are bringing our kids next time

beautiful pool & spa area was not available due to county covid 19 restrictions

thanks for the great spa and pool

the 2 free bar drinks were nice

19 restrictions not lifted in santa barbara county and california for pool and spa services for all hotels

friendly staff, always a comfortable room, great bar and breakfast

good sized room, laundry facilities, clean, vfm

laundry room with two washers and dryers was convenient

were traveling with our dog and they are one of the few chains that don't tack on an additional pet fee or we probably would have stayed somewhere else

staff very cordial helpful, facilities nice, laundry equipment nice,but need to have change machine

the cleaning ladies and laundryroom ladies have been so sweet and amazing to me as well

the pool was also clean and heated

the kids liked the pool

outdoor swimming pool is heated nice and big, the kids had a blast

this was not at all worth the price, especially since we paid an extra $25 pet fee

there's pet fee but it's great value

the laundry room was not up to par

could use the pool due to corona virus

pool needs to be heated

staff, comfortable room, clean and functioning bathroom, decent breakfast options, nice pool with a laid back rest area around it, great location to get to downtown and the lively areas

guest laundry, pool and spa, downstairs bathroom all out of service

pool and hot tub were taken over by kids but that’s really to be expected.

the free breakfast and the cantina were great ways to start and end a day

breakfast was good and the pool was nice a warm the kids said

happy hour and very good breakfast

particularly booked this hotel for its self service laundry facility, and made full use of it

localisation few blocks form down town really good price i really appreciate the late check out with no

getting in and out of the facility and the fact that they never put on their website that their pool was under construction so my husband and i thought we were going to go swimming in hot tubing

great place with (1) level 2 ev charger for extra $ 10. first come first served.

liked the breakfast option grab and go, location easy to find and nice view of the hills in slo, we got the

to cal poly campus, clean, and great continental breakfast

continental breakfast was nice