best hotel in costa rica! clean. awesome pool

friendly staff and room service

parking, free wifi (also for non honor members), jacuzzi - san jose wasn't nearly as warm as the pacific coast

water tasted funny, and the parking lot was open so the car got really hot from the sun, apart from that everything

the hot pool was amazing for the kids

the pool had lots of seating

we first went to use the pool and it was full of people with a day pass

during breakfast we got a fruit plate with rotten fruit which they then exchanged for a new plate and the

at breakfast no menu & difficult to understand the server, even though my husband speaks good basic

parking

is great family run hotel with comfortable accommodations and free breakfast

breakfast

shower took a long time to run warm water no english tv film channels pool very small

- small pool

my morning breakfast was perfect for me and is open early, which gave me the opportunity to eat before my

6:00 am breakfast was not ready at 6 am

convenient location, well-kept, good breakfast

breakfast to go

the hotel was clean, the location safe and the hotel pool was small but very nice

the pool area is nice and clean

the drinks at the bar were also the best we had in costa rica

spacious modern rooms, very comfortable beds, nice swimming pool and a good restaurant

restaurant and bar were fabulous. staff was very accommodating.

details! mini bar in the room and didn't like to hear dogs bark

we enjoyed the pool area, then a thunderstorm rolled in

the pool area is beautiful, there is a gigantic, welcoming lobbying area where you can sit and relax

unfortunately, we left too early to enjoy the breakfast but still were offered some coffee, juice and fresh

breakfast and dinner were both delicious

there was also wine and cocktails available in the bar so we did not have to leave the property in the evening

good parking

good location..secured parking

no hot water in kitchen sink, no kitchen trash can, burner on stove was broken, no hand towels/ paper towels

wifi was giving problems when i first reached but was fixed half way through my stay

are only 4 parking spots inside the hotel, and the rest outside on the road

the room is close to the kitchen, there were noises late in the night and early in the morning

nice full kitchen

wifi didn t work and we had to find somewhere else to work from every day

nice to have the use of laundry facilities

noise emanating from bathroom pipes and wifi could only be reached standing in front of the door, and no where

- well the countertop in the kitchenette needs a little work

breakfast was very tasty

breakfast is huge, but you can tailor it to your needs

the included breakfast is unreal

breakfast was amazing but for a tall guy like my husband a bit on the smaller side but when asked

breakfast is exceptional with every part perfect and delicious

good room space clean and well design nice casino close to a good large mall

miguel angel from the 7th floor breakfast lounge and jhoana, really mr

the room service food was

was terrible from the restaurant via room service, but all of the other food we had ie pasta, breakfast, nachos

no charge for parking

we took advantage of the breakfast every morning and the happy hour in the evening

hotel has an on-site atm, gift shop, and pool

room service non existent, terrible, had to call millions of times

incomplete room service

no invoice was delivered from any of the services required, besides the fact that once we called room service

the room has a small kitchen in case you want to stay several days and prepare something to eat

they don't have soap and shampoo in the rooms also the bed is almost in the same place of the kitchen

perfect to stay because it has a small kitchen

the hotel was close to restaurants and a mall, they also had free parking

only thing which could have been helpful, was a self service laundry area, as the prices for the hotel laundry

) also there is no mini bar or fridge swimming pool depth is 0

room service was slow

coffee in room, 1 decaf no in room menu, or qr code for room service or restaurant

my kids were able to play billiard and metegol (foosball or table soccer)

easy parking and quick to get to airport on same side of san jose

the property is really nicely laid out with landscaping, a pool, and lots of amenities to make a relaxing stay

staff allowed us early check in which was kind after long travel

tennis courts and pool table

we loved the hot tub and heated swimming pool, what a dream

pool is nice with drinks offered by the hotel breakfast is good too parking on premise for free location is

they have added a limited bar menu in the evenings, which i didn't try

beautiful apartment - style room was clean, wonderfully equipped and with great wifi

location is good. wifi is good. pet friendly.

bed was uncomfortable and furniture was damaged. there was no pool or jacuzzi.

secure parking is provided and the san jose international airport is conveniently close

tv,wifi,room cleaning, golf field around, a lot of things really makes you so happy in staying there

was a pleasant atmosphere, beautiful views of the golf course and great bird watching

safe parking inside fence

outside back yard with view of golf course

hotel is right on the golf course

gorgeous lookout onto the golf course, amazing breakfast and hospitality

fabulous view across the golf course that might have appeared from the advertising that one would have access

wifi is weak.

breakfast was delicious and plentiful

the pool was great breakfast was perfect

very nice pool area, well equipped gym and nice open air dining room

no bar or restaurant privacy issue with the bathroom no tea or coffee in the room

hardrock cafe in parking lot

(juice box, apple, yogurt) we had an early morning flight and this did not go over well with kids

to airport, onsite restaurants including hard rock across the parking lot

it was a fully-kitted out gym with any equipment you could possibly wish to use

better signage to help navigate the facilities. (for finding vending, ice machine and breakfast.

noise from the parking lot but i m struggling to find a negative! hahaha

had free wifi and apparently the room they put us in has a known issue with wifi

pet friendly hotel, but there were many dogs barking endlessly, and was a major disturbance to our

this is also true at times for room service

shuttle on time pool was nice

front desk reception extremely helpful assisting with wifi access

friendly staff, comfortable, the shuttle driver to the airport katy, i think, was incredibly nice and awesome

was great, the room was very comfortable, breakfast was with a great variety, the gym was convenient and staff

the gym was more like a home gym and some machines didnt work

there's lots of free parking with a pleasant security guard on site

there are only 3 parking spots

room was very comfortable, wifi great, and breakfast was amazing

the swimming pool was great to freshen up and the shower really nice

laundry and didn t return change, was not rinsed well or folded poor lighting after dark, bring a

loved the place, nice swimming pool, breakfast in the morning served outdoors, refrigerator to store drinks and

wifi was weak in the room but good reception in the lobby area.

the breakfast is good, they are pet freindly which is a must for me, the bed is great

bed comfort, quiet and the breakfast was amazing

location , pool , breakfast

friendly bar and restaurant

the sushi bar is great as is the sports bar

the golf course is very well maintained and adds to the charm

the gym, the swimming pool and the view of the golf course and the mountains breathtaking

excellent facilities and lovely views in all directions. great gym and sauna area.

nice gym and pool.

hotel is super comfy, breakfast was delicious

attention to our dietary need (gluten, egg and dairy free) for breakfast and dinner

brand new, clean, very well located, with an amazing complimentary breakfast, a cute pool, and nice shops and

improve breakfast options

the kids especially loved the pool, and we adults made great use of the gym, which was incredible

clean and friendly. the food was excellent. the pool area really feels like a fabulous oasis.

offers coffee and water all day in an outside kitchen

the bar and restaurant are on site and once you ve been here a couple of times everyone knows you by

included parking seems to be extremely limited

cool pool with hip bar and lounge

would of liked 2 bowls in the kitchen & the reception sell beer and water but some canned gin tonic would be

for breakfast, you choose from a menu and they prepare everything fresh, which i really enjoyed

the views from the pool are pretty mega. breakfast also good!

i loved that the hotel was very pet-friendly - there are a lot of cats and a very cute dog

the kids were absolutely thrilled, and we enjoyed a fantastic evening before drifting off to sleep in

the view and the pool.

kitchen had all the basics to prepare your own food, and there is a washing machine and dryer

the shared living room and kitchen areas are especially large, making it very comfortable to spend time together

the large grassy areas are nicely maintained, and the pool is refreshingly cool

- only one of the heating elements of the kitchen stove worked

the pool was wonderful, the room super-clean and the king-size bed exceedingly comfortable

to choose from, and there was a really good selection of lunch and dinner options just across the parking lot

from the hotel with a new vegetarian menu, the pool area and water temperature of the water, the gym, and the

i have large kids

before booking i asked if they offer late check out and they replied saying that if i am an ihg member they do

my husband also enjoyed a dip in the pool

pool was a hit with the kids

the rooms were beautiful with their spanish style furniture and balcony overlooking the pool

the beds are comfortable, it also has a nice pool and the garden is very beautiful

pool needed work.

definitely not clean, the view was a wall, the wifi didn't work, it was super cold at night (no airco on), the

only negative i could say was the wifi was a little in and out but honestly the pizza was so great we didn't

small bar and pizza shop attached to it

loved the courtyard with the pool. and staff was very nice. the fruit at breakfast was wonderful

have an amazing wifi

the restaurant is available by advance reservation only, and there is only a bar on a weekend, when the hacienda

amazing breakfast and service.

beautiful space to read on the porch or swim in the beautiful pool

breakfast was always lovely

- personal chef for breakfast and dinner, and food is amazing and authentic

breakfast had good options, super convenient for airport with shuttle service

nice room. pool area was very nice.

staff wasnt nice the shampoo and conditioner were empty i asked to change it the room service brought only

good gym

room, pool, bar, restaurant

painless, the front desk person was very lovely and helpful, offering extra towels as we had 4 kids with us

we enjoyed the pool, quiet and spacious venue

free shuttle great garden great staff

the shuttle service is excellent

it was extremely nice to have a swimming pool

pleasant, the rooms clean and spacious, tasty meal options at the cozy outdoor restaurant and the pool was a

we travelled with our extended family of 15 which included 7 kids of all ages

it seemed to be a risky neigborhood, but when we got there, it was beautiful with a great parking area

30, but they had a plan b : to order from a nearby resturant, witch worked well out ok since the bar was open

property, very nice breakfast

free breakfast was very good and beds were

the staff were excellent. the breakfast superb.

quieter spot, comfortable beds, good breakfast

willing to help, fixed small issues, answered any question - restaurant, cleaning room, wifi connection, breakfast

tow a spa that they talk about is a jacuzzi size of a tiny bathtub

beautiful decor, breakfast was great, rooms were very comfortable!

free parking and breakfast was decent too

i didn't have breakfast

was very nice in a pleasant restaurant near the pool

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

casino

there is an also a sports bar next door, and they have okay food and drinks at reasonable prices

the pool is not heated so too cold to swim

reserved a studio room because it had a small kitchen

denny s next door for breakfast

college kids around the pool at night made it difficult to sleep early, but it is what it is

plus included airport shuttle and a large choice for the included

cleanliness, equipped gym. sauna and turkish baths

they didn’t have a game room or board games a must for a family w kids.

the breakfast bar was amazing

fancy hotel vibe. nice pool and bar with restaurant.

pool temperature was cold, only kids would go in.

we ordered room service and the gentleman who delivered it was very kind and showed us how to use the

at that price i would include wifi. i won't be going ack justvfor that reason.

especially very helpful and helped us get to our concert in time by hailing an uber for us :) the breakfast was

the added bonus was the breakfast

free car parking

only wish pool

location, pool, quiet, common areas, parking

and there is a pool to relax as well

great breakfast the casino nice staff gym welcome drink great wifi

a casino so you can go in for a while and have fun very safe

wifi was spotty

safe for your valuables, cable tv, air con and the wifi was very fast and stable - the buffet breakfast is

no pool on site...cleaning gym equipment and upgrading the rooms

good wifi

balance between quality and price with a nice room and a very cute patio where they serve a nice breakfast

we also enjoyed the free breakfast

the breakfast was decent, the location is perfect, just 6 minutes drive from the airport

breakfast was delicious and beautiful, plant filled area

location near national stadium, excellent restaurants, nice rooms, free secured parking lot and abundant amenities

wonderful with our kids and very knowledgeable about things to do in and around the area

was super friendly, 24 /7 room service, you get a great comfy room for a good price

irregular hot water irregular room service needs updating

staff is excellent! restaurants are spacious and inviting. there is a casino to kill time in.

the vibe at the hostel was really great and the breakfast was yummy

breakfast plates with pineapple, watermelon and banana on the plate sitting outside not covered

clean room, great garden (with kitchen

laundry service was also great and quick

garden kitchen

close to everything laundry next street over, many restaurants available, great shopping.

breakfast was great and the ladies cooking were so kind and served us even earlier than scheduled

while they don't offer laundry at the inn, there is a laundry service 1 block away.

wifi in the rooms - only in the common areas

great breakfast! wonderful front desk concierge.

good location near park, art museum and many restaurants. small but good gym.

breakfast was delicious and varied with something for everyone

kitchen light was hard to find as it was in the bed side of the room

great gym facilities

the room was clean, had enough towels, but the kitchen was not really good for cooking, except of salads, it

working and the phone in my room did not work either so i could not dial reception or order room service

loved the guy at the parking lot - he helped us out on more than one occasion, with gps and info - he even

it is clean and have good breakfast. evelyn is very nice and helpful.

bar and dining area next to pool was quite nice, especially when it was sunny

the free parking was directly across the street and attended, making it quite safe

wifi wasn t working correctly

staff really slow and not interested in sharing important things like wifi, how the parking would work and so

cerca del supermercado max por menos, the kitchen is good

great location, friendly staff, spacious room, breakfast

breakfast was delicious and the cafeteria was a real treat!!

a kitchen to use with a lot of kitchenware

laundry

hot water, comfortable beds, great breakfast, and super friendly staff

the staff is amazing, the rooms are really nice, everything is clean and the kitchen is well equipped

kids running makes a loud noise on the wooden floor. but aside from that, all good.