pool could be a little bit cleaner but i guess it was due to a lot of people for new year

super nice staff, kitchen had everything you need for cooking, overall a very relaxing stay.

beds were comfortable and wifi worked well

pet friendly yes, but the space the pets can be in is very very very limited, like 6ft square and

it had private parking, although they only managed to get our licence plate at the last day

the cars can be parked in a closed parking lot in the frontyard, which is great in a large city such as san

gorgeous pool which the kids loved

the views from the pool are pretty mega. breakfast also good!

very pet friendly, it was so nice to see the well taken care of cats and dog being part of the guest

the secure onsite parking was also nice

amazing views, very safe & great to have a pool!

- the pool is much smaller than it appears in the photos

the view and the pool.

kitchen had all the basics to prepare your own food, and there is a washing machine and dryer

- only one of the heating elements of the kitchen stove worked

breakfast was made with so much love you could taste it

breakfast was very tasty

breakfast was amazing

the included breakfast is unreal

it was breakfast that won us over

parking is beneath the hotel with a friendly security attendent, again access with a key card is

good value and ok location. the kids enjoyed the pool. breakfast staff was super nice!

parking is included as well

bed was comfty and big.. shower was nice too. fast room service.

good value and ok location. the kids enjoyed the pool. breakfast staff was super nice!

the bar lounge cafe is a nice vibe and perfect for a night cap and a quick bite or dessert

we arrived at 9pm and wanted room service

has a good gym and something that i really like is that you can fill your water bottle anywhere at the hotel

free parking

they helped me get my car checked into the parking garage so when we returned from california is there waiting

not soft, limited kitchen utensils, couple of room lights not working, no napkins on kitchen just one small soap

the windowless room was spacious as mentioned, it was also loud due to its proximity to the hotel laundry and

great staff , breakfast is good i will come back later for sure

clean, possible to use kitchen, air conditioning , very nice and helpful chef in the kitchen.

no a/c or tv in the room plus it was next to the kitchen.

kitchen area and apartment-type setup

nice to have the use of laundry facilities

parking in back easy to access and secure

we also appreciate access to secure off-street parking

process to get the gate to open and close to get cars inside and out of the parking area was

the pool gym and the food. beds were extremely comfy

shower in our room was cold, and the laundry was extremely expensive

breakfast, fantastic pool & hot tub 24 hour

contains four restaurants on site with one open 24 hours, 24-hour room service and a full spa and hair salon

delicious breakfast good location to be picked up by tours some shopping around

i have asked for two double beds, and we never met any other occupants, no other vehicles in the parking lot,

swimming pool superb

staff at the reception and in the bar is friendly

style, comfort, views, staff, location, pool!

no mini bar as advertised, some of the main ceiling lights didn t work and it is located far from

pool, bar, staff are all top notch!

it was very nice. good service and great bar prices.

probably the location, but due to restrictions and it having a pool is a minor thing actually.

the housekeeping was well managed with room service every day

the pool is incredibly clean and the hot tub is tucked away and very

the room has a small kitchen in case you want to stay several days and prepare something to eat

they don't have soap and shampoo in the rooms also the bed is almost in the same place of the kitchen

perfect to stay because it has a small kitchen

staff, clean, good breakfast, average wifi

wifi was strong on thr 3rd floor

no charge for parking

my wireless room phone didn't work, so i had to go downstairs to speak with reception or ask for room service

i initially had trouble connecting to wifi but got it sorted.

wifi didn t work at all in my room, the water stopped being hot the second day, and the bed was

what was described as a gym had no proper facilities

helpful and friendly staff, the room was very comfy and had its own kitchenette

the breakfast was tasty, the room was clean and quiet at night, and there was enough room on the street

i arrived too late for the laundry service, but the receptionist kindly did it himself which was greatly

good location, the room was big, beds comfortable , very clean, nice pool

they charged an exorbitant amount for laundry service

room was fantastic, the pool was wonderful, and the gym was the best i've ever seen in a hotel

the gym is small and not very well played out but it has the minimum equipment you would expect

outstanding late dinner, secure parking, walking distance of downtown sightseeing, front desk very helpful and

breakfast was delicious.

pool area was amazing

be nice to maybe have someting like pancakes for breakfast too

i didn't have breakfast

there is a gift shop and restaurant on site and room service is available as well from 4 to 10 pm

nice place, great gym

a day later we received an email bill for room service that we didn't have

if you need a cab, be sure to tell them to pick you up in the gold's gym parking lot

wifi connection was terrible, i was not able to work properly in my room bathroom didn t have

nice staff. clean pool, king bed, a.c., parking.

room service was expensive

combines shuttle service to/from the airport and a close location to the the city

wifi signal was weak, which was annoying at times

driver for the airport shuttle waited for us for 3 hours--because it took that long to go through immigration

not walkable- but did offer an airport shuttle. el

breakfast buffet was fantastic

were clean and comfortable beds, our room had a nice view, breakfast were super

sockets, sockets and light switches inconveniently located, wifi very weak, gym with carpet and not very

great breakfast the casino nice staff gym welcome drink great wifi

the rooms, staff, breakfast

pool had no lights at night

the person running the bar and restaurant very nice and accommodating

rooms with awesome beds, excellent service and very friendly staff, easy to find location, good parking space,

wifi works well.

great breakfast

good location near park, art museum and many restaurants. small but good gym.

gated and secure parking

good free wifi

i'm actually looking forward to going back and falling in the bed and ordering room service

the room was spotless, the wifi flawless, the shower excellent

had everything we needed after a long flight - comfy, spacious room, restaurant, pool, gym

wonderful with our kids and very knowledgeable about things to do in and around the area

and helpfulness of the staff, high standards of cleanliness, excellent omelettes at breakfast, the comfort of

pandemic time with less attendance, we were given the standard room for one, surrounding many kids next to us

restaurants and bar were awesome

pool very nice and the patio beautiful

carlos in the bar was amazing

the pool wasn t heated. :)

the rooms, the swimming pool, the breakfast and the staff

it s clean, the parking is convenient and safe, the staff is very gracious and the food was delicious

wifi was strong

cerca del supermercado max por menos, the kitchen is good

breakfast was delicious and the cafeteria was a real treat!!

staff really slow and not interested in sharing important things like wifi, how the parking would work and so

some more fresh fruit options for breakfast would have been nice.

30 laundry costs 8 dollar for 1 box and you get back stinking clothes big scam at the very end

this place has everything you need: good wifi, clean house, kitchen access, great breakfast, good location and

breakfast is good, place is clean and tidy, and the wifi is fast

offered for laundry ($10/load), $4 for a coffee, and airport runs ($25) and a few others were very high

and great fulfilling breakfast:)

the room service and the food was really good

water in the swimming pool was very cold, but i find it normal in this season. :)

and there was one request that never came, the bar soap and lotion, which i needed during shower time, few

should offer fried plantain everyday for breakfast

stated that a snack bar was included in the room

wifi wasnt really good

private parking and good wifi signal

the parking is an issue because it holds 3 vehicles, but only the front car can exit, so we needed to

excellent host and service staff, breakfast was delicious, location is convenient, private gated parking

parking here is difficult if there are more than 2 vehicles

out because the owner personally greets guests in the morning, asks about their needs, and serves breakfast

very pleasant. good location. friendly, helpful staff. great breakfast.

breakfast the next morning was great

quiet, comfortable good value room. nice breakfast

good paid laundry service

there were never towels for the gym or pool available.

the room was very quiet and spacious, lovely swimming pool with a great view

location, clean, free parking

the breakfast in the morning was amazing with an omelette bar + lots of options for all tastes

the pool area is cool and also they had a hot tub and a nicely accessorized gym

the location and breakfast were very good for us too

the staff were very nice and the breakfast was fantastic!

wifi was slow

the breakfast was good and the location was close to city center

room shown was totally unacceptable with a window looking onto a air shaft second room had no wifi third room

good wifi and top clean room

fun but tricky pool and solar heated hot tub areas

the pool did not get the sun. so it was cold. the hot tub the same.

was ok for whatsapp texting - if you needed phone or video, just had to go outside door or to the breakfast or

was so kind and welcoming, loved the local complimentary breakfast every morning, lovely swimming pool, and the

the typical breakfast, which is the only one included in the price, was delicious

parking

during breakfast we got a fruit plate with rotten fruit which they then exchanged for a new plate and the

at breakfast no menu & difficult to understand the server, even though my husband speaks good basic

pool is the greatest asset they have

very close to tica bus station. room was comfy enough. wifi worked well. hot shower.

the bed was too big for the room. the wifi would be down for hours at a time. it was kinda loud.

the wifi is excellent with a good speed and reliable

price 24h check in wifi was good

wifi good

nice pool, nice gym, room and bathroom were clean and confortable.

great safe location incredible kind stuff who will help you whatever you need breakfast is great pool is

very nice pool area, well equipped gym and nice open air dining room

it was nice to have the gym and pool and i was grateful to the friendly staff for letting me stay by the pool

very clean, great swimming pool

there is a bar right next to it that makes ir very loud

the wifi was reliable and strong, and the central location makes it easy to walk to the city center

wifi worked well in my room and there were food options nearby

wifi was very good

a little difficult to find. not a great neighborhood around it. bad wifi

we had a great stay here. breakfast was fantastic!

wifi, very clean

comfortable bed, excellent breakfast and most of all the staff were so welcoming and friendly

room was big ,it was clean ,always hot satar, far away from city center, quite ,parking area for cars and plenty

i had a great sleep, there was a beautiful breakfast included and i went for a swim in the pool in the morning

it first morning, and it was , plain and simple horible,they say the hotel has a restaurant and bar

the included breakfast was yummy

the night attendant was very gracious and got me set up with wifi

also to mention is the free wifi, free coffee and 24 h reception

breakfast, good rooms, hot water in the showers, very comfortable beds

beautiful hotel with spacious room and hospitable staff, gym, pool, restaurant, hot tub etc with a great distance

jacuzzi hit tub is brilliant but it should be maybe no kids (young) kids after 8 or something

i loved the pool area and the fact they had a casino, gym, and a spa on-site

the staff was awesome -both of my kids left their airpods at the property on 2 different occasions and the

our kids loved the place

fabulous view across the golf course that might have appeared from the advertising that one would have access

hotel is right on the golf course

outside back yard with view of golf course

gorgeous lookout onto the golf course, amazing breakfast and hospitality

it s location is perfect for playing golf , and the staff is wonderful.

great breakfast (a bit pricey at $10 per person, but kids eat free)

very relaxing terrace over the golf

staff, available as we arrived from the airport by car to enter the parking area, comfortable spacious room,

and fabulous views of golf course and mountains

close to the airport with comfortable air conditioning, water pressure and temperature, and fast wifi

love how clean and neat the hotel is, breakfast was great and i love that the hotel met all the covid-19 safety

they also provided us shuttle to airport

bad wifi neighbourhood is not that nice

breakfast was great

5* it is because it meets the criteria for room size, has a gym (surprisingly nice gym), pool and room service

on site free parking

breakfast buffet was great each morning, staff was attentive.

nice clean hotel near the airport. great gym

easy parking

made me feel welcome and the hot breakfast and fruit was delicious

bed & shower were perfect! breakfast was very nice!

clean nice rooms, very good gym! nice pool

convenient location, well-kept, good breakfast

did not use pool amenities but looked nice

lots of storage space, breakfast was okay, and having a spa and gym was nice.

breakfast was top notch

gym and sauna have to be reserved in advance

location, breakfast, gym michelle form the reception was amazing and helped a lot

traveled with kids, its normal

the room refrigerator was broken, had to ask room service a couple of times for thinks like wine glasses and

the bar is lovely, the car parking was helpful and we were upgraded to a suite

wifi is so poor in the room

the bar also is very good and enjoying your drinks overlooking the plaza de la cultura is really nice

however, the wifi at this hotel is abysmal

hotel is super comfy, breakfast was delicious

brand new, clean, very well located, with an amazing complimentary breakfast, a cute pool, and nice shops and

improve breakfast options

the kids especially loved the pool, and we adults made great use of the gym, which was incredible

breakfast eggs

noise from the kitchen starts early and insolation not very good.

of the rooms have windows that connect to the kitchen which made it impossibly noisy and the smells from the

the breakfast & pastries at the cafe were excellent as well

room service and towels not available as needed and they just leave 2 long towels and just one

the breakfast was really good

wifi worked well

-the parking: it was all an entire nightmare, when i arrived, first thing i did was request access to

you are traveling with kids or want some peace, read this** this is without a doubt, the worst experience i had

parking really small only for 2 cars left my car outside and was vandalized

the pool, lobby and restaurant were really nice

free private parking and the personal so nice

location, free parking, lobby, staff, room service

location and facilities (pool, gym and restaurant)

breakfast buffet was almost empty due to the january 1st holiday but the hotel manager was more

very nice staff, huge room, delicious breakfast, the kids loved the pool!

internal patio is beautiful, with lovely greenery, decorations, and space by the pool

the wifi is excellent

the other major issue were 3 your kids that destroyed the peaceful environment

i enjoyed the gym too

the guess service the food room service

liked the location, the price and the breakfast was exceptional!

western plus but the amenities are short lived, the included breakfast was very good as was the wifi in the room

wifi was pretty bad

the breakfast is a little poor. they should improve it.

every time my kids say this is their favorite hotel ever

lovely free breakfast and affordable bar menu

the room had a gorgeous view of the pool area, which was perfect with the water fall and palm trees and local

which it was perfect for, pool was fun for the kids, breakfast was great and the staff were helpful in organising

gym was amazing, lots of varied equipment and not just the usual cardio nonsense