our only complaint this visit was the pool was very cold normally it is reasonably warm

they have parking

the parking is for free

location, lush garden, wonderful pool

the new pool was warmer then the original one

property grounds are beautiful and well kept breakfast was good

breakfast was good and complimentary

the breakfast was not to our liking.

book their spa day i got a facial spa

room service and cleaning was done with care and the staff was amazing

wifi is great and the beds are very comfortable

a parking spot, they helped us carrying our baggages to our door especially we had our two kids

a parking spot, they helped us carrying our baggages to our door especially we had our two kids

the parking area holds about 10 cars , seems secure most times the electronic gate was closed

only ten rooms with peacocks in the garden a small but nice and clean pool

the spa was excellent

from the bathrooms, to the pool area, to the tv

also very poor we had almost no signal in our room over the 2 days and even in the restaurant and pool areas it hardly worked so they still haven't fix that issue over that we had 12 years ago and

value, climate controlled pool

pool was well-kept and heated

it' s a small private resort with a warm and beautiful pool

pool design, spa

it is a great location, it even has a pool. i was not expecting it!!!

the pool was awful..

breakfast should be better

the breakfast was the same every day.

breakfast was ok

they have a gym in the second floor how makes a lot of noise. things can change for good.

staff was always happy to help us and the inclused breakfast was delicious

clean rooms, nice service, comfortable bed, good breakfast.

breakfast can imporove

i like the breakfast a-lot

great value, very comfortable bed, delicious breakfast & friendly front staff. what more to ask?

breakfast

big room, easy fairly secure parking

having safe parking was a plus

the pool was not clean.

during our visit the hotel was very busy, the rooms overlook the pool and restaurant and so it was very noisy with children playing in the pool from first thing in

also, the wifi is intermittent inside the room so you need to be creative where you use your phone to get

com we got early check in but had a problem with the room with no wifi in or outside as had with sister hotel so by time sorted we lost the gain of early check in

swimming pool so cold. this will make no to go back

i felt safe loved valet parking i was over driving and it was nice to have vehicle parked the breakfast was delish and had

breakfast, small happy hour, and service.

i think the breakfast options for the buffet could be a bit better, but overall it was good.

hotel has great service and its technology is very good, the room is really clean, and the room service is very acquainting

staff was torpid and sad, short answers for everything, except for valet parking and cleaners who were cordial and bubbly

amazing spa - try the massages, worth it

the pool is too small, probably just for decoration

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it's not big

they picked up our laundry at the laundry center down the street for us because they were going to close before we

swimming pool next to the room. too noisy

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

no chairs around the pool!

it has a small playground for kids

pool is heated

name on a piece of paper, and was issued a key to a very large and pleasant room overlooking the pool

the pool and the room were a little bit cold.

the breakfast could have been improved by more variety.

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

very nice historic building, early check in possible, spacious room

we really enjoyed the simple, but delicious breakfast set for us each morning

breakfast was ok

beautiful hotel and grounds, relaxing rooftop pool area

old mansion completely renovated in the most exquisite style, with a rooftop and a pool with a panoramic view on the city and volcanoes around) is incredible

rooftop pool nice as well

itself

we didn t check out the pool, but the breakfast was delicious

architecture, style, swiming pool, bar and excellent staff

the pool is relatively small

great design around the hotel, pool, rooms

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

the pool and attention

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

wifi

we could do an early check in as fortunately our room was ready

close to all the sites to see and they have room service that's very quick

free wifi with good signal in the room

great location, very friendly staff, very good wifi connection

the wifi reception was very poor in various rooms.

wifi didn't work sometimes, that's the only real dislike

tower, room darkening shades made sleeping easy, and the air conditioning worked great as did the wifi

the wifi is useless there is no parking the bathroom's cabin doesn't close so the water goes

wifi non existent on 2nd floor

they had parking places and the gardens were nice

the location was absolutely superb- we just walked to everything, easy to find and the parking was great

it s well located, just a short walk to both the city center and the pyramids, and also offers parking

great location, big rooms, secure parking, good beds

very close to the center

free and secure parking available

very good parking. friendly staff. nice room. good privacy.

the swimming pool was lovely with views of the volcanoes. the breakfast was great!

parking was supposedly included but its actually a reasonable 100mx per 24hr

the pool has a great view as the terrace bar

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

breakfast room was freezing cold.

pillow was not really comfortable for us and breakfast ends at 10am, which is a bit early for us

pool, gym, parking lot

nice room. breakfast was fine. amazing view from the room!

in general everything was very good. even the breakfast was worth the stay.

car parking is not available with lights.

the concept of the hotel is original. the view was good and the breakfast was very nice.

pool is bigger than expected with warm water, so you can enjoy a swimming time even if it s cold

very good breakfast and the location was great

free parking, location.

there is a kitchen with a fridge for guests to use

rooftop bar with a nice

very good breakfast confortable room

pecially the breakfast)

expensive

breakfast buffet is really good with a lots of choices

i loved that the gym is open and perfectly ready for anticovid measures

my kids enjoyed the couch and side tables of the room to play at