it is a great location, it even has a pool. i was not expecting it!!!

the pool was awful..

it' s a small private resort with a warm and beautiful pool

value, climate controlled pool

pool was well-kept and heated

pool design, spa

the parking area holds about 10 cars , seems secure most times the electronic gate was closed

only ten rooms with peacocks in the garden a small but nice and clean pool

also very poor we had almost no signal in our room over the 2 days and even in the restaurant and pool areas it hardly worked so they still haven't fix that issue over that we had 12 years ago and

the spa was excellent

from the bathrooms, to the pool area, to the tv

wifi is great and the beds are very comfortable

room service and cleaning was done with care and the staff was amazing

a parking spot, they helped us carrying our baggages to our door especially we had our two kids

book their spa day i got a facial spa

a parking spot, they helped us carrying our baggages to our door especially we had our two kids

breakfast was good and complimentary

the breakfast was not to our liking.

property grounds are beautiful and well kept breakfast was good

the pool, the second room and the service.

the new pool was warmer then the original one

there is a great pool, all rooms and the whole hotel is well maintained, and carefully restored

lovely pool

the parking is for free

breakfast should be better

the breakfast was the same every day.

breakfast was ok

they have a gym in the second floor how makes a lot of noise. things can change for good.

staff was always happy to help us and the inclused breakfast was delicious

big room, easy fairly secure parking

having safe parking was a plus

clean rooms, nice service, comfortable bed, good breakfast.

breakfast can imporove

i like the breakfast a-lot

great value, very comfortable bed, delicious breakfast & friendly front staff. what more to ask?

breakfast

the pool was not clean.

during our visit the hotel was very busy, the rooms overlook the pool and restaurant and so it was very noisy with children playing in the pool from first thing in

also, the wifi is intermittent inside the room so you need to be creative where you use your phone to get

com we got early check in but had a problem with the room with no wifi in or outside as had with sister hotel so by time sorted we lost the gain of early check in

swimming pool so cold. this will make no to go back

parking was a little cumbersome with the valet waiting times and the parking lot being outside of

location in the center of cholula, new facility, clean, nice ambiente, very friendly staff, valet parking, overall a good choice

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it's not big

i like the swimming pool and the relaxing of the room.

i like the pool

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

it has a small playground for kids

very clean, friendly staff, good food, my kids loved it!!

great value, good staff, safe, great little pool

pool is heated

the pool is well kept

very nice historic building, early check in possible, spacious room

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

the breakfast and the service was great too

the breakfast could have been improved by more variety.

we really enjoyed the simple, but delicious breakfast set for us each morning

the pool open a bit late

itself

the pool area has great views of the pyramid and you can see the volcano

beautiful hotel and grounds, relaxing rooftop pool area

rooftop pool nice as well

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

the pool is relatively small

the pool and attention

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

pool setting was lovely but water cold

architecture, style, swiming pool, bar and excellent staff

we could do an early check in as fortunately our room was ready

location wifi

free wifi with good signal in the room

close to all the sites to see and they have room service that's very quick

wifi

wifi non existent on 2nd floor

the wifi reception was very poor in various rooms.

the wifi is useless there is no parking the bathroom's cabin doesn't close so the water goes

wifi didn't work sometimes, that's the only real dislike

tower, room darkening shades made sleeping easy, and the air conditioning worked great as did the wifi

the location was absolutely superb- we just walked to everything, easy to find and the parking was great

the location is very convenient, including free parking for hotel guests

it s well located, just a short walk to both the city center and the pyramids, and also offers parking

there is parking space with security

hotel is very nice, well located to the sights. has a good secure parking lot.

great staff. good size rooms. lovely garden and free ample parking.

the pool has a great view as the terrace bar

secure gated parking

really good value for money, staff are lovely, rooms are modern and clean, the pool is huge and gardens pretty

the setting is pretty and the public park adjacent is nice but a public pool is not part of the hotel

that the room was clean and the staff was very polite, they were very helpful, also the swimming pool was nice, the water was warm and the view was very cool

gym/pool level marked g just like the g for ground floor

there were a lot of people and the pool was a little bit dirty

late, room service until 1am, and easy free parking below

late, room service until 1am, and easy free parking below

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

breakfast room was freezing cold.

pillow was not really comfortable for us and breakfast ends at 10am, which is a bit early for us

pool, gym, parking lot

nice room. breakfast was fine. amazing view from the room!

in general everything was very good. even the breakfast was worth the stay.

car parking is not available with lights.

the concept of the hotel is original. the view was good and the breakfast was very nice.

pool is bigger than expected with warm water, so you can enjoy a swimming time even if it s cold

very good breakfast and the location was great

free parking, location.

rooftop bar with a nice

very good breakfast confortable room

pecially the breakfast)

expensive

breakfast buffet is really good with a lots of choices

i loved that the gym is open and perfectly ready for anticovid measures

my kids enjoyed the couch and side tables of the room to play at

there is a kitchen with a fridge for guests to use