no wifi

are a lot of things to like about this hotel: the wifi was excellent, the housekeeping staff was very good and

no safety bar on window to keep from falling out

loud, there was a bar attached to the property that plays music til 3am friday and saturday and around midnight

no wifi in the hotel due to a defect that wasn't solved while we were there

wifi is very erratic

spacious and very clean rooms, indoor parking for our motorcycles, super friendly staff, and rooftop terrace

big apartment with a complete kitchen and big, comfortable beds walking distance from the ruins and restaurants

secure parking and walking to tons of restaurants

working air conditioning, clean bathroom - within walking distance to the area to the pyramids - wifi

i spent only one night there and didn't use any additional (spa, breakfast), i can't recommend this place enough

the spa services are a 10

friendly host. nice, if rather small breakfast. secure parking.

you are looking for a clean comfortable place to stay with private bath, free wifi, free parking and a light

room was great, breakfast was more than i expected

also very nice to have a secure parking option

lovely breakfast and good wifi

there were two terrazas, a kitchen with unlimited coffee/tea and drinking water, a tv room, art room, meditation

there is free parking within the property as well on a first-come-first-served basis

the rooftop is lovely, the staff were friendly and helpful, and there s parking available

- receptionist was ok but could be better - no information given for the swimming pool

room for 3 was also fine with nice and clean bathroom, hot water, wifi, tv with netflix also worked :) sheets

they had a pool, which i didn't find out about til later because it's hidden behind a shrub and a door

wifi was non-existent

parking safe and available, manager very helpful and friendly, clean

though we enjoyed no television or wifi, not so sure other people would.

free parking, instant warm shower, location in the city centre.

bad wifi connection, noisy, dirty common spaces.

wifi connection very bad, some of the facilities not working such hair dryer and shower, there was

on site parking.

decent rooms and proper location. staff was nice and parking is good and safe.

hotel wifi was no bueno on the connection which is bad because my trip was mainly for work

the only positive is their own secured parking.

good hot water, parking, wifi, tv, bed.

good hot water, parking, wifi, tv, bed.

room service was very prompt and the prices were good

it should have been clear up front that we would have to pay 750 mxn per pet.

there was a good selection of breakfast for us to help ourselves to and the room was comfortable and had a tv

they have coffee on all day and the breakfast was available even at the early morning hours

floor next to the reception, it had its own bathroom easy access to the airport via uber good wifi

is close to airport, the beddings were clean and there was water in the kitchen

wifi was slow and inconsistent

the wifi is too slow can t do enything

i asked for check-out and laundry options, they replied a day later, when it was too late

wifi wasn't great

room didn t get any wifi because too far from the main area

i was charged extr for my 2 kids nd extras for ridiculos stuff

they also offer free parking

parking is uncomfortable

awesome suit with spa tub and two shower heads in the shower

that was incredibly convenient as i was there just to sleep with my kids and all that luggage

second night the was no wifi in my room

wouldn't accept credit cards; guy at front desk didn't tell me up front the wifi password

clean room; comfortable bed; good wifi; large bathroom and shower; good a/c; quiet

health protocols, check in and check out, room service

room service was decent and staff were helpful

wifi was a bit slow and corridor was super noisy for me, because of other guests talking and

nice pool and work out room liked the 24 hour room

money we came in from t1 and found the instructions very easy to find the hotel they have a great bar with

no shuttle bus

they even have a shuttle that can take you around 5km of the property that it s complimentary

also enjoyed the free breakfast the hotel offers

very clean and the breakfast is really good! about a 15 min walk to the basilica de guadalupe .

i liked that there s a city expressed shuttle that gives a ride within 5 km radius for free

wifi: i work remotely and the wifi is spotty at times

and the room service and house keepers were

wifi is ok but not the best

parking is available if needed

got there around 3:00 am and the receptionist kindly offered me a late check out

wifi was not reliable

rooms are dated and wifi was quite poor in the room

we didn't make use of it, but it was amazing to have the option :) the wifi worked phenomenally and the staff

from central norte bus station and it's metro station - decent street food options nearby - hotel room service

metro station - decent street food options nearby - hotel room service and food is good -good wifi - good

wifi worked poorly in our room, this was a little bit frustrating

wifi failed the whole day until the last minute was fixed, but i didn t report it so i can t

everything was clean and safe and it was a good location. there was secure parking.

such as shampoo, cream etc, quiet hotel even though situated on a very busy street, free parking, and restaurant

we ordered room service, which was delicious, and everyone we interacted with at the hotel was exceedingly

cleanliness, basic assistance, wifi was almost non existent, room security was laughable, bed linen was shocking

wifi didn't reach my room well, was very important for me

king size bed, hot shower, good wifi

a bit different than photos , but good one is a private parking

wifi was like a cat, it decided when you can connect, not you

called front desk to ask staff for wifi password because he did not provide it upon check in

room service was cheap but literally had nothing, there were sketchy noises outside our room all

clean room, good wifi, free bottles of water

i was a bit afraid to leave my room, but luckily they had room service so i didn t have to

value in this range - better than most; big bed, good shower & hot water; good wifi; nice pillows and towels;

great price solid wifi, clean enough sheets/bathroom

there was a room service tray outside of our room in the hallway when we arrived, so i was a little nervous we

dinning room is also closed but the room service is great

the restaurant was out of service and the room service menu was very limited

also, i wish they have a coffee/ snack bar so it's convenient to stay inside the hotel

everything you need is available and good restaurants near and amazing room service

intermittent wifi.

including free parking

parking was included but always full

asked for room service and we didn t get it wifi was very poor but most importantly, they have frigging

the wifi connection was slower in the mornings and evenings due to many people using

the restaurant was closed due to the pandemic, but room service was available and we loved the menu

room service available late which was great for a late arrival

their indoor pool was warm, and we loved swimming there throughout our stay

the gym doesn't exist any more

the pool was great, the room was clean.

the food of the restaurant, is very bad and expensive. not the breakfast buffet, that was good.

very good breakfast, and clean rooms

pretty clean and modern. gym was very nice and well equipped.

provided laundry service when one of our children got sick and soiled his clothes

i didn't eat breakfast, but there was one. very good room, nice staff, clean, good room service.

breakfast was a bag - sandwich and juice

nothing comes to mind. breakfast was ok, a bit less that the typical continental.

there were lots of nice touches like the gym and luggage scales

wifi was very quick

and they'll call a taxi for you when you're ready to go and i have free breakfast

breakfast are good , good location, rooms are clean , personal very friendly and helpful.

also the breakfast is ready since really early morning

the breakfast

breakfast, and checkin

they also offer buffet breakfast until 9am and coffee 24 hours a day