rooftop pool was great, perfect space for a romantic night away

i also placed a room service order, when the order came i realized that i didnt receive my drinks order so i

shower ain't strong enough, wifi didn't work throughout my living space except for top balcony

they seemed to have one kitchen covering all the resturants on the resort

food quality very poor in 1887 bar and staff were abrupt and dismissive

the manager organised a late check out - i moved rooms but was delighted about this as it meant i could enjoy

laundry closed too early

outside of that, the kitchen and bathroom had ample sockets

the gym had not been cleaned the 12 days i was there

the property until you have received the test results, but the property has several pools, a nice bar and

that the beach was in walking distance from the hotel. the gentleman at the bar was very kind.

parking was absolutely horrible

the wifi and cable tv was terrible

shallow pool for kids

bar staff and reception staff were wonderful

lovely balcony swinging chair extremely polite and helpful staff lovely relaxed vibe fantastic wifi signal and

pool area was clean and plenty of beds

the pool was filthy and the kids pool was dangerous for the children who both cut their feet in it leading to

in the 2 fancier restaurants wasn t great for our kids but there were 3 other options, so it was fine

was beautiful, food was good (especially the breakfast for our children), watersports equipment was readily

spa on sunday jacuzzi not clean/ not available toilet flushing issues

birds flying in at the mahogany restaurant at breakfast

good value good food excellent mini bar excellent friendly staff

room service was good

we landed late on our first night and couldn t order room service as it was just after

to remember is no elevator, which we did not realize and they put us on the top floor with young kids

a personal thing everything bar entertainment all stopped at 10pm would have been nice if the time had been

the facilities especially the swimming pools were quite nice and my kids had fun with both the pools and the

outdated very poor wifi needs a massive over haul be careful when paying this hotel over charged us in excess

care for the buffet at breakfast

loved that everything we needed was in one place, right down to kids club

wifi was patchy

breakfast was generally well done, excellent platter, catering to all needs

lovely, big beds - incredibly clean rooms, hot water and a great pool

it was great to have a kitchenette

some of the room could be brought up to date a bit, there was work being done to improve the bar area by the

didn t have room service for four days, only clean towels cause we requested it or we was lucky enough to bump

safe and reception (staff) non stop,rent a car and laundry

restaurant and bar v good and welcoming made extra special by such lovely people - sally and mark the managers

coast, so swimming in the ocean is not always an option, it is great that there is a swimming pool with the

from the amazing ladies who owned the resort, to the incredible men who worked at the bar and restaurant, and

small mini mart and local bar 10 minute walk up the road to get some cold beers and have a chat - we loved that

architecture and paintings, secluded and peaceful, lovely swimming pool, overlooking lavarock and crashing waves

more options in the bar thts all

also not given a choice of what floor we wanted even though we had two kids

this was great for our kids to get up an get straight out to the water

clean and comfortable, nice pool area

they had a problem with the towels from laundry, which couldn t be helped, but left us with no towels one

perfect location, has its own beach club, mini market and massages as well as gym are all on site, staff was

we like the independent living in your own little apartment and using our own kitchen facilities for breakfast

dirty smelly dish sponge left in kitchen draining board tray

no trouble finding parking on the property

and fully equipped kitchen with tea and coffee

the grounds, pool, lobby was well kept

more chairs to sit at the pool side tables

had a garden room which had a living room and kitchen, separate bedroom, bathroom and balcony

the bar waitress could have been nicer

the staff were very friendly and helpful and the swimming pool was great too

this is a fantastic choice for remote working as the wifi is excellent

room, spacious, clean, a few steps to the pool, bar and restaurant comfortable, food good without being spectacular

the private car parking at the hotel is very handy

friendly staff . great location . great room with kitchen facilities

the kitchenette so we could have prepared simple meals

to layout of property, the wifi was a bit spotty

there is parking there which is handy if you have a car

the peacocks and the pool, divine

laundry service provided is quite expensive so thats just something to be aware of

they also charge a delivery fee for room service to walk food about twenty steps from the restaurant to

i think the breakfast for me could of had a bit more options each day.

outdoor bar by the pool was hardly ever staffed and someone from staff had to come out from dining area to take

on the nearby beach were also offered free of charge very helpful friendly staff, nice outdoor bar & dining area

seating area lovely, the gym and lounge were really welcoming the room they give you after you have checked out

only somewhat squabble was the fact that there is no gym on the property

the organization of the kitchen could be refined

the restaurant and kitchen staff were not as pleasant

a small fridge would be nice in the room. no problem though as the bar can provide ice!

disorganised at breakfast; clueless reception and lack of attention by room service

to find the hotel, ust turn on the street opposite the chill bar ( a popular south coast bar) and walk two

would like a buffet breakfast style but was told that is coming so im not upset

for example, we were asked for our room number several times during breakfast

great room with stunning view. pool staff very friendly.

breakfast was good. the view from the balcony was awesome.

the rooftop bar and rooftop pool were not operating yet, which was slightly disappointing as we had expected

friendly, helpful and skilled staff; beautifully appointed pool, bar and restaurant area; fresh and varied menus

only issue i found was with the bar

meals were at a defined time, and the restautant closed at 9:30pm and the bar at 10:00pm

the bar was meant to close at 23

friendly, helpful and skilled staff; beautifully appointed pool, bar and restaurant area; fresh and varied menus

beach is very shallow, good only for little kids

wifi couldv've been better

went with our 2 kids - stayed together in 1 standard double room - not much space and would be better if there

the beach and the beach bar especially antonio!!!

great beach for the kids and they also loved the pool

sunbathe but when it gets too hot you can't just go into the sea for a cool down the food was ok, breakfast

breakfast was wonderful. exceptional food, and lovely service.

very good breakfast

gym needs updating. adjoining room next door mean the noise came through the locked door

breakfast, especially omelettes gym was good to start the day with beach was clean and surrounds

days before the proposal and the staff set them up in a heart shape in front of the vista lounge pool for the

children's club very welcoming and had lots for the kids to

loved the kids corner and the general ambiance

excellent location excellent kids club excellent food excellent sports excellent room excellent but bathrooms

service, pool, food and amenities were as expected

excellent, though dining room service slow at times

tight space for bar lounge

can sometimes be a little bit slow at the bar

breakfast food & service average

swimming pool is small and fitness center non-existent, you can go to sister hotel nearby though

there wasnt enough parking

the pool and pool deck were perfect

beautiful pool area surrounded by palms and greenery with plenty available sun beds

there were no facial tissues in the bathroom, no bounty hand towels in the kitchen

location big tv parking

late check out time works well with direct flight back to

pool needed cleaning some staff stood out friendly smiling happy in their work however i can t

didn t like that the wifi dropped out quite often

there were activities on offer and a gym which mr l used almost daily (he loved the aircon) the manager, caroline

the beach, room. choices in bar . very quiet. very clean

was shockingly bad, service was poor, room service came in twice with a do not disturb on the door, very

pool out of action for our entire stay was a pain

we had one or two late nights and gym mornings so a 10

resort with private beach, spa, gym and pool, it has everything you need

the beach is not huge but it is a delight, the winding pool is excellent, quite different to the typical hotel

kitchen lacked some basics like coffee filters, oil, salt, etc

the beach & pool were kept tidy & the staff were always at hands with towels

bar and restaurant great

just a suggestion, but the kids club is fairly basic and doesn’t allow you to leave the property

one of the lifts didn t work. kitchen was not that well equipped.

ly large dinner plates provided) and scissors for opening food

the kitchen was well equipped

recommendations for it to be perfect would be:- - we would have liked a few more items in the kitchen such as

concierge was extremely knowledgeable and organized everything from tours, spa and meals perfectly

we liked having our own kitchen and lounge area too