friendly people, nice pool area and centrally located.

excellent breakfast.

wifi wasn t the best

wifi messed up my work time couldn t access proper internet connection

free parking on

very comfortable beds, nice new facility, helpful and pleasant employees. nice breakfast.

lady at the front desk at late afternoon on september 17th was exceptionally friendly

parking was a bit tough when the hotel filled up.

com, messaged hotel, but didn t find out until arrival that we couldn t have a pet in that room so were

smoke parking

location for travellers lots of parking very friendly staff restaurant food was excellent nice

lg parking area, restaurant next door, liquor store and gas bar right there

honest mistake but my kids tablets were right by the window and could have been

it s linked by a corridor to a gas station and full-on truck stop (showers, laundry, etc )

the location and parking lot size.

have to go up and turn around before you can turn into parking lot

perfect location for all our needs and very easy to find and get in and out of parking

was unaware that we were traveling with a pet despite the fact that we searched for 'pet friendly hotel' in the

comfy beds,great pillows food portions are generous at the restaurant pet

the weight machine in the gym didn t work

gym - no free weights -very crowded weird if you want to walk the stairs you have to fo threw pool

having a pool and a nice ricky's as well

the hotel only provided breakfast vouchers for children, not complimentary breakfast for adults

would have been nice if the pool was open until 11pm didnt like that there was no microwave in room

pool and gym were not open

love their suites for the space and the kitchenettes

more seating for breakfast

complementary breakfast was great! loved that there was a guest laundry!

liked it was pet friendly

thing that could have been improved upon is the pet area outdoors

laundry noise at night. entey noises.

no pool, no hot tub but advertised as so. phone in the room didn t work, tv didn t work

no room service, bad wifi

panhandlers in the parking lot.

wifi issues and every suite is different ( missing items for same standard rooms ) bathrooms needs

room was clean and parking was very easy

beds and bedding were very uncomfortable there was old food in the fridge there was no gym facilities that were

the gym equipment was very old.

the rooms could use a little upgrading and the carpets could use a thorough cleaning/replacement

helpful staff, free laundry, ample parking, perfect location for our needs.

the gym are to small and there is nor swimming pool.

pet friendly rooms were disgusting

lots of parking

clean friendly free breakfast

very close to west edmonton mall. good breakfast. pet friendly.

my kids love swimming and jump at every opportunity but the pool was such a turn off they didn't ask

wifi was good too and important for sending reports to head office nightly

parking a little tight

the rooms were nice the restaurant and bar were very nice

location staff kitchen

staff friendliness good parking space hotel location

beds sucked and bar was sub par.

there s a bar with vlt s and off track betting if you re into that sort of thing

the top of the list is we found a bug in our bed, along with hair, the spa tub in the room was dirty and when

no swimming pool

was not clean at all vending machines not working bar had 2 bottles of water only very run down

sketchy being in the back where it's not as lit at night along with being the entrance to the bar and a liquor

had a bar on site

need grab bar in bathtub

also being able to have early check in time and they accepted dogs

great breakfast and clean and inviting pool & jacuzzi.

pool was a good size and clean

beds, modern design, valuable breakfast, good parking, no animals, pretty good wall insulation, clean bathrooms

parking spaces very small

there were not enough towels at the pool.

the location and pet friendly

kids running down the hallway

breakfast buffet, proximity to restaurants and the mall, a/c, free parking, and good blackout curtains

very clean, nice full breakfast

comfy beds and free breakfast

no decafinated coffee at breakfast and the restaurant was quite chilly one evening

the pool area always seemed to be out of towels.

bath towels and a dish towel in room instead of having to call room service

the breakfast was delicious but the number of unattended kids behaving poorly was unacceptable

restaurant food for room service was not very good

to spoiled left overs, fridge replace in evening and worked , refunded 25dollars that i payed for pet fee

was friendly and helpful and when we needed something our needs were taken care of immediately, parking was

near to the west edmonton mall, so great location for who is thinking going to the water park

on site question laundry

travelling with pets so appreciated this

were put in a pet friendly room which smelled really bad, and it was near all the maintenance and laundry

wifi isn t the greatest. overall nothing to really complain about . i enjoyed my stay

place to stay if you have pets

there were a bunch of kids running around through the hall way while i was trying to sleep so it was hard to

laundry facilities were not available the dryer was not working when i try to use the laundry room

good location, good parking, large comfortable room

front desk are friendly breakfast were great i loved the pool my kids loved it

great pool for the kids. close to all amenities.

loved the pool area for my kids especially the toddler splash area

size of breakfast room and pool area

no breakfast. pool could stay open a little later as quiet time is not until until 11pm

room was very nice, liked the high ceilings and the underground parking.

and next time would like to use the cooking area as i now know that i can use the kitchen and laundry services

the pool was small

pool and hottub were clean and the gym had adequate weights and towels

along with kitchen supplies (utensils, plates, etc

staff was helpful with figuring out laundry

water wasn't available for a short time and most of our group was unable to get onto wifi

you are lucky the kids weren’t hurt

the candlewood cupboard , the gym and pool area, breakfast in the morning was great as well

top notch gym

pool and gym are great

parking

gym did not open on scheduled time.

the pool needs to be warm for the kids

there's no direct access to the parking lot from the north or east which is where edmonton is

i would definitely highly recommend this hotel because of how friendly the staff was and the pool was average

noise above from kids thumping around solved by moving to top floor

times, room was clean, hotel has cool decor and great location, bed was really comfortable, and gym is above

my kids had it the first day and none of us went back the other two

helpful staff, convenient parking, nice and spacious room.restful

haven access to a small kitchen

we love cooking our foods, so we like to have a kitchen in our room.

parking spots right in front of my room

suite has a kitchenette but no pots / pans , dishes. , utensils....nothing to use in the kitchen

only kitchen chairs in the room along with the table so there was no place to sit comfortably

creepy vibes,followed my children outside and to their rooms,yelled at them when they askd for wifi

a sink, shower, bed, fridge, microwave, air conditioning, and free parking, all for a reasonable price

able to have a pet friendly room or a smoking room is nice

pet friendly and affordable

not very much parking space outside.

the underground parking was a real advantage

modern new build, clean, comfy, loft is awesome, good free breakfast, secure underground parking

plus the underground parking had ample room, is secure and will also accommodate regular full size pickup trucks

nice size kitchen with an apartment size fridge and dishwasher

i also really enjoyed the underground parking

so handy and close to the mall. and free breakfast.

convenient to the mall and alot of parking in the hotel lot.

i thank them for their wonderful helping gesture that made my trip to edmonton with my two young kids

you have to pay to watch movie on tv, not so strong wifi, microwave is only on 3rd floor.

we took our kids swimming at the water park, and went to the casino after

a lower floor,got an email saying i would be on the 4th but was on the 6th and i had asked for an early check

our stay and the staff did everything for us so we could just take our grandsons and go to the water park

the security in the parking lot, our vehicle was vandalized, someone tried to pry open our door

bed was so comfortable, the in room hot tub was huge, room service was really good

ordered room service the food was cold for the price definitely should get hot food

spa was nice but very loud and quite

the gym is excellent and has several cardio machines, weight machines, free weights, a short track and

room service was expensive for what was recieved (barria

channel 19 fox news did not work in room yet channel 19 worked on treadmill in gym on 5th floor

room service was terrible, it arrived rubbery, cold and lacking in quantity

needed to connect wifi every time as i go to lobby and came back to room

no room service available

restaurant and bar inside the hotel were super

weak wifi signal

kids and my wife scared and didn t

for a facility with a gym, pretty odd not to have upgraded their appliances to have charger adapters accessible

of laundry service for longer stays is a bit of a nuisance but considering the price i can t

small parking stall when you have kids it is not easy

the small gym. not what i thought when booking

food items were also very well marked in the room service menu and at the breakfast bar (for those with

the gym was excellent

had an issue with the fireplace

great breakfast in the morning, room was comfortable. good wifi. we really enjoyed our stay!

we did not get any sleep and were too tired to complain, and did not want to wake up our kids to do so in the

the underground parking is a bonus and very

parking is exceptionally far

it would have been better if we had a big win at the casino! ud83dude02

the underground parking was great, because of the bad weather.

staff are friendly; underground parking; restaurant on site which is nice if you

great dive bar next door open late with karaoke. waffle iron at breakfast was awesome!!

there is a bar attached downstairs so maybe they were coming from there

no room service and no complimentary water bottles

i have both apps on my phone, and with wifi, i could watch them on there anyways

, but the kitchenette had not even basic cutlery, no bottle opener or decorker, and only had plastic and

pool and gym were great

great location, good breakfast and the staff were all so helpful

in order : staff, location, breakfast, room with balcony, pet friendly, parking, nice soaps and shampoo

nothing really. but i could have done with a little room service

fine, varied continental breakfast

the buffet for breakfast (could if ordered) was varied allowing to eat a traditional english breakfast or a

was no room service

excellent service! early check in and late check out!

despite no pool for kids, my young daughter had a really good time at the pool

no gym and restaurant facilities

nice clean room. lighted makeup mirror. room service was prompt, the food was hot

being placed in a room directly across from the elevator and right next to the hot tub and 24hr gym

considering there are no close restaurants that would of been nice since room service/lounge is closed at

the only thing i would want would have been a paper room service menu instead of a qr code.

kitchen was only supplied with a mini fridge, no microwave and no amenities like dish soap or

the gym and pool area could have been cleaner as well as the windows in the hotel ere so dirty

the hotel bar is a sophisticated space, and we enjoyed being able to walk out into the gardens with our

pool area was a little disappointing

late opening of pool and gym area, not accessible to the early risers.

breakfast was incredible, room service 10/10, overall fantastic facility

like house clean and breakfast amazing

breakfast was good

if may request you guys, improve the parking and gym

best part was the gym mvmnt next door, having a full sized gym like that was a great perk

hotel is home away from home as it provides facilities that make living convenient like laundry and microwave

i love that there is a kitchen and dining area in the suites although are restaurants nearby

gym was a nice quiet facility

such a pet friendly place

to wait 20 minutes early in the morning to check in while my wife, 2 kids and newborn were growing restless in

location my room had a separate bedroom and pet friendly. price outstanding

the parking.

regarding cleanliness, there was an old used bar of hotel soap in the drain if the tub that surfaced when i

casino,pool, food ud83dude0b starbies . easy to get onto the highway

they had more hotels like this minus the casino

lack of disabled parking.

complementary breakfast, cleanliness and pet friendly.

restaurant and bar were closed during my stay, but actually that did get me out to blowers and grafton - very

i liked that the property was pet friendly, close to the venue we were attending that evening.

the attached restaurant and bar were a lot of fun and the food was great

the room was clean, the bed was super comfortable and the coffee bar was fun - the wine and cheese tasting was

parking and pet fees.

gym was a bit dirty

the free upgrade.the free breakfast. the varscona dinner.

the kitchen also had problems getting out an item on their 6 item menu

area for pet to walk or relief.

wifi was working bad, i was using wifi in the toilet

bar attached to the hotel plays loud music until 2am

of the rooms are above the bar which is open till 2am and plays live music

wifi sign in the room is too poor,i can't connect to it completely

the bar and live blues downstairs are awesome at the end of the day

big rooms and quiet. relaxed properly. wifi was awesome. kids loved it.

parking sucked

the wifi is really not great, but it does work.

i stayed with my kids one night i have to book a different hotel for the rest of the trip

this is the 3rd time my husband and i choose to stay here. pet friendly and all good.

the security was great. my kids loved the balcony

gym was ok, no free weights but cable machine was quite adjustable

staff was very friendly. parking lot was great.

comfortable bed, excellent wifi

only complain here is the the restaurant and gym was closed due to renovations

due to covid 19 the pool and gym were closed

pool was green and very dirty.

pet friendly and pet fee is more affordable than other hotels

sausages weren't cooked thoroughly, no room service during our stay, bathroom was dirty, and poor customer

very clean room, grill bar is very cool. close to superstore and many other amenities.

pool and gym on premises too

they let us have a late check out as our travelling companions had to be at the hospital for the morning and

the same breakfast menu.

staff members are nice and it is pet friendly

the gym room

they gave us a ground floor as requested as i've kids

you have a small enough vehicle to fit in the underground parking, it is an absolute nightmare if not downright

the gym is great, although with the pool, is isolated in the basement.

no breakfast included

a la cart breakfast. would consider breakfast included for teams that stay in same hotel.

ricky s full breakfast delicious with amazing service

i didn t had the breakfast, but the hot tub was amazing and the view from thr room was also amazing

wifi was hard to connect to and on tablets wouldn t connect at all

restaurant had good food and was reasonably priced hotel was pet friendly

very comfortable beds guest laundry was a life saver!

the free laundry and the gym

on a one way, so it can be a bit of a wait to cross into the parking lot if its rush hour

like this property and used to book there due to the ev chargers which i always need during my stay in edmonton

when i went to the laundry room in the basement, i found that there was no detergent

all the facilities from the room to exercise room to restaurant to bar were perfect

the wifi is fast

the parking lot

the wifi did not work

someone break into my car. the cameras wasn t showing enough to the parking

wifi was often down and not working.

loved the breakfast, nice water park for kids, comfy beds, very clean, and great location

also, it was nice to be able to do laundry as we came through a storm and all of our clothes where frozen and

very pet friendly, great breakfast

breakfast was poor.

in the spa room

parking lot is a minefield of potholes

back entrances were dirty and the parking lot needs work

lady said she wasn t able to prepare fresh as she had no kitchen access until somebody showed up to open

pool was freezing and the hot tub was closed but still full of water so the kids didn t understand

and conditioner good size in shower good shower pressure the swimming pool is perfect for little kids as it is

updated look of the hotel, pool, gym, staff and overall cleanliness

liked the friendly staff easy check in and out free breakfast and outside plugs as iride a electric

could use some parking for larger vehicles

wasnt aware that there was a pet fee

everything was so clean, beautiful property. friendly staff. delicious breakfast in the morning

breakfast served is good, cleanliness and courteous and helpful staff

they had good breakfast.kids enjoyed the pool.they had laundry , gym and room service was good.

and its too hard to breath for us and kids in that area because of level of chlorine

we stayed in a pet friendly room, was nice- pets are allowed to stay in room alone (only in kennel/cage)which

the best service, every employee is excellent. perfect breakfast serving, perfect room service.

and comfortable, my kids had so much fun and didn't want to leave

comfy beds, nice pool and gym, quiet, plenty parking, great breakfast, rain shower head and behind mirror

the room is so clean and big, breakfast was excellent

great breakfast and had an underground parking lot

washroom and sink soap containers too high for kids

comforting atmosphere, clean and great gym and pool hours.

pet fee was pricey

wifi was a little slow

pet friendly

breakfast was really good, i loved the pancakes

was annoying that when i called about room service they just said it was closed and didn't suggest denny's pick

cable and wifi were both awful

the denny s staff and room service were great

big comfy bed, separte sitting area the kitchen was nice to have as well

no room service

breakfast always fresh.

black mold in the corner of the tub noisy . large extra pet charge for 12 hours noisy

gym was good

chose to stay at this place because they listed as pet friendly , but when i check in there were $75 fee for

it is neat and tidy with nice breakfast

good location, quiet. great breakfast!!

breakfast was great, compliment to the chef

park in your parking lot and then go to the pizza restaurant

the circumstances at this time, i wish the gym was allowed to be open even creating a scheduling for guests

clean, easy location, good breakfast

were shocked to find out the kids ate free at the restaurant here no matter what meal

there was a snack bar in the lobby

breakfast was hot and delicious

loved having the laundry facilities, and no charge at that.

was really good, the rooms were clean and modern, bar made good drinks, staff were very nice

congenial and decent staff. good value for money. more than satisfactory breakfast

nice rooms, friendly staff and yummy breakfast

was very kind and polite, accommodating the room was clean, breakfast was fresh, ots a great

i paid extra for a kitchen and was a little bummed that there was no coffee machine in my room.

many pet-friendly hotels were either well over $***or charged a ridiculous pet fee

pool and hot tub. very clean. comfortable beds.

if anyone was in the hallway, you could definitely hear them (ie kids playing), & same for the planes flying

they offered a free shuttle to the airport next day and continental breakfast was included

they have free shuttle to airport, warm breakfast and parking was cheap while we were away.

it has plenty of parking spaces

didn't like that room was by pool,lots of noisy kids in the morning

it s also pet friendly, family friendly and very accessible to people with mobility issues and different

wifi is really bad , so my kids are not happy

didn't like that room was by pool,lots of noisy kids in the morning

the hotel about an early check in

reasonable price. friendly staff. smooth check in. close to airport. breakfast was great!

sunday morning we were woken up by a false fire alarm, set off by something burnt in the kitchen

there was a free airport shuttle that left and arrived on time, staff who knew we were checking in after midnight

pool and waterside were fun for the kids!

smelled mj at the parking lot!

convenient location, airport shuttle and parking while we were away

a shuttle was arranged for the morning

the hotel shuttle picked us up from the airport in very short order after we called

also only one hook to hang a towel and a tiny bar that can only hold the small towels

the wifi was not working very good.

bed was very comfy and pillows great. coffee at breakfast was very good.

i wish i had a chance to have the breakfast, but i had to take the shuttle at 4 am to the airport

no gym and the restaurant was closed. no other restaurants within walking distance

i wish i had a chance to have the breakfast, but i had to take the shuttle at 4 am to the airport

t even have breakfast, left early for an early flight, didn t even use wifi went to bed

close to airport; has a paid parking option; on site food site; friendly staff; 24 hour front desk

haven t had breakfast yet!

the breakfast and the coffee

appreciated the airport shuttle and the short term parking.

wifi and not much effort by staff to resolve the issue