room opened into pool area

breakfast was awesome. clean and fresh place.

couldn't think of much but construction in parking lot maybe a little difficult to park around

great place to stay for me truck parking

the pool and breakfast

wifi, weak, constantly dropped out

pool area

business center - out of serviceice machine on 3rd floor - out of servicehalf of laundry machines - out of

wifi was not working at all during our stay which was very frustrating because we don't have data

the kitchenette could have used a few dishes and dishwashing supplies

in cooked foods (but honestly i don't expect much for free) - couch was itchy (probably from pet stays) maybe

breakfast was awesome. lots of variety

good breakfast included and plenty of parking

we did not stay there no pet fried room even though special request was made

the breakfast was fresh and hot we enjoyed everything about our

first room we stayed in was close to smoking rooms and you could certainly smell the smoke at times

we thought it was a cleaner but no beds or towels were changed nothing was taken as i think the kids startled

were dirty, i didn t want to sit on the bed, i didn t want my kids to sit on the floor

i loved the room rate, the laundry facilities, the pool and sauna

pool closed on one day.

it was well located and very accessible to many things also very pet friendly

the front desk staff saiid she wasn't a parking attendant

everything looks new. the woman in reception was nice and efficient. breakfast was ok - fruits!

the staff was excellent !! the laundry facilities were great rooms were very clean

stayed one night and place was clean and comfortable. breakfast provided was great.

a sink, shower, bed, fridge, microwave, air conditioning, and free parking, all for a reasonable price

creepy vibes,followed my children outside and to their rooms,yelled at them when they askd for wifi

the parking lot is large and easy to park even a motor home in

clean and affordable with lots of comercial truck parking

parking

was not up to hotel standard sink was clogged parking lot was knee high snow infact my own car got stuck in the

the room was huge very nice setup with kitchen facilities in the room

breakfast room was well-stocked, clean and inviting

parking spots right in front of my room

it had a kitchen and separate bedroom

casino, the breakfast buffet.very nice room and comfy.

smoke free, good parking

regarding cleanliness, there was an old used bar of hotel soap in the drain if the tub that surfaced when i

casino, hotel & events all in one place

casino,pool, food ud83dude0b starbies . easy to get onto the highway

kids enjoyed the pool

we could hear the kids running above our floor but not tooo loud. otherwise it was excellent.

were not booked close together as requested as we have 3 kids age 14,10,and 4

top notch gym

the pool was closed and we were not notified on check in.

room even came with a basic kitchen

plus the complimentary breakfast that was cooked when ordered by an actual chef in a chef hat was great

love my room and that lil kitchenette has everything

pet friendly

pool area could have been cleaned better

breakfast area is quite small for the size of the hotel and kids shouldn’t be allowed to serve themselves

i like the kitchenet in the room which was great as there is a walmart close by

my kids had fun with the game room

how wonderful it was, indoor parking , gym , pool and breaky was excellent room was

were kids running around in the hall after midnight

convenience to the mall kitchen in the room swimming pool for the kids

was comfortable and next time would like to use the cooking area as i now know that i can use the kitchen and

underground parking

we had difficulty connecting to wifi but they worked diligently to get it operating

this is a pet friendly facility with fantastic staff

very clean and comfortable. great location. free parking. the breakfast was great.

hard to find parking

pool was great for the little kids

lots of parking, though stalls are a bit narrow if you have a truck

great breakfast

kids loved the pool and waterside

water park

kids loved the pool and waterside

everything. excellent breakfast. clean rooms. pet friendly.

on site question laundry

ample parking

didn't like the fact they had no cooking utensils in their kitchenette, and no microwave in the

note, parking is free

know the hotel is pet friendly, but they need to do something about owners picking up after their pets

the pool was great for the kids

except the wifi seriously sucked

we made use of the common washer and dryer for laundry and that worked out well

the laundry machines that were said to be working but ended up leaving me with soaked clothes

the bed was like a cloud so comfy. me and my kids fell asleep so fast

great facilities. good free coffee all day and slurpy. good pool and gym. great staff

great for kids

the whole pool area was well equipped as was the gym (one of the best we ve seen as a hotel)

the hotel room kitchen had no cutlery or bowls or plates

parking spaces very small

was more too do with the noise especially in the evenings when you had kids running up and down corridors which

staff was friendly and went out of their way to provide us breakfast ahead of the scheduled breakfast time

wifi very slow esp if your room is at the 3rd flr. very weak

very convient and breakfast was amazing for the kids

no pool, no spa, no microwave

ordered room service, which is on the hotel description in every elevator, and dinner would be brought to

free wifi was nice

wifi is too slow they should provide a faster wifi so that everyone can browse

the carpet had pet hair,the bed was uncomfortable making me itch half the time

was available room was clean reasonable rates lots of pillows free parking pleasant staff laundry coffee, tea

after a very long day of activities my kids couldn’t sleep and this was quite stressful making our stay not

there is not enough parking for customers

was visiting west edmonton mall with my sister and her kids and we booked this hotel on our way up

there was bare minimum room service

i didn t see enough parking for the customer around the environment.

no cleaning staff vaccuuming until check-out time - pet peeve - let me sleep-in

loved location for shopping and water park

the security in the parking lot, our vehicle was vandalized, someone tried to pry open our door

they gave us free passes to mini golf and took our luggage

best part was having no kids for the night.

the valet parking also a plus

the parking was a little nuts. and small.

no laundry facilities......

i thank them for their wonderful helping gesture that made my trip to edmonton with my two young kids

it was nice that i could walk to edmonton mall so i didn't have to worry about parking.

people playing loud music all night, placed in pet wing with stinky dogs, bed hard as cement.

modern new build, clean, comfy, loft is awesome, good free breakfast, secure underground parking

friendly and helpful staff, big and clean rooms, free parking garage, just across the mall

room concept and layout perfect for families with two rooms and two washrooms and small kitchenette

booked a king suite and it has a kitchen with dishwasher but no dishwater , cups or cutlery was provided

kitchen area can provide dish washing liquid and place for hanging towel

would have been nice if the pool was open until 11pm didnt like that there was no microwave in room

staff were super friendly,bed was comfortable, breakfast was cooked freshly, excellent value.

asked for an early check in and they went above and beyond and got me in very early

fair rate, courteous & professional staff, lots of parking

the pool was too cold and i thought it was bigger

free laundry and the great breakfasts and the bbq pit was great loved it all smell pool but still

parking was limited because of snowbanks in lot.

we like the large suite and breakfast. also laundry facilities.

nice location with sufficient parking. rooms are quite large.

used their laundry facilities

and because it is affiliated with a truck-stop group it has more conveniences such as expanded laundry facilities

services of tv, wifi and the breakfast wasn t very good

the smoking room

before we booked in what we did get was a big breakfast which included a fruit cup a granola bar a banana loaf

location for travellers lots of parking very friendly staff restaurant food was excellent nice

there is a casino at the bottom of the hotel at a liquor store in the same parking lot that brings in a not so

excellent wifi service as well

wifi internet did not work, was disappointed in that part of the service

late check out

staff friendliness good parking space hotel location

also being able to have early check in time and they accepted dogs

one bar of soap only and half-full shampoo pack

i won 600$ in the bar ka ching

was not clean at all vending machines not working bar had 2 bottles of water only very run down

is very kind and hardworker, check in time is at 4 pm i arrived at 2 pm and was considerad as an early check in

i prefer not sleeping in a pet room!!

this property, amazing spacious room, clean, great wifi, very friendly front staff and great choices for

the in room wifi didn t work for the whole weekend we were there.

friendly people, nice pool area and centrally located.

breakfast was the best hotel free breakfast i had in a long time

breakfast was great

has a very convenient location, full breakfast with lots of choices, polite, friendly, and helpful staff, and

amazing pet friendly environment. great pool for the kids. the breakfast was also great.

had asked for a pet room

location, full breakfast with lots of choices, polite, friendly, and helpful staff, and a pool and slide that

i enjoyed a after work pint bar staff and prices good also

ice outside the parking lot

clean, wide space lobby,spacious hallways and rooms. big space for parking area

good wifi

wonderful hotel for this price. very clean, good rooms, good gym.

arrived a bit early and asked if the room might be available and they said i'd have to pay for early check in

also would love to see a hot tub or infrared sauna added in the pool/gym area

really good breakfast rooms were a good size pool was nice

no coffee machine at room . wifi connection

could have more corn or rice based cereal for breakfast.

be amazing if there was a scheduled time frame of no kids allowed in pool area (for example 9pm-12am) so adults

we asked to be moved to a different floor and we were told the kids playing in the hall outside our door were

not much choice with the breakfast.

great wifi

the hotel was pet friendly and very pleasant.

we ate room service at the restaurant and 2 of got good poisoning(which im waiting for test results cause

bed and pillows were comfy. wifi adequate.

the staff on night duty was appalling after i requested for an information about hot water for my kids

good parking

it's was very hot in the rooms had to open the windows and gym did not work properly.

gym was a nice quiet facility

it has a small kitchen with microwave, stove top, cooking pans, coffee machine

having a suite with a small kitchen close to our sale at the butterdome was awesome.

no restaurant, less utensils, tardy room service, incomplete gym

kitchenette is a real kitchenette, not a microwave and a coffee maker, on the university campus,

service well appointed rooms modern / boutique decor very good complimentary breakfast - hot, organic, healthy

gym is great

had an issue with the fireplace

the fireplace was so relaxing

was charged for something from the mini bar but we didn't have anything

being beside the ice machine and hearing all the kids running up and down the hallways

clean, with amenities all as advertised, all working well: comfy bed, fridge, coffee maker, wifi

their gym is limited to 4 cardio machines in a tiny room

small parking stall when you have kids it is not easy

gym equipment and tv not all working. no fridge in room

channel 3 - ctv or something) and no room service menu

noisy room because of kids down at pool

didn't like that room service would take long in this small building

the breakfast is really good as well as their room service!

the fridge is too small and tiny and there are no good tv channels for kids.

is an additional $15 per day for parking plus the pet fee per day even if there was no housekeeping service

i liked that the property was pet friendly, close to the venue we were attending that evening.

complementary breakfast, cleanliness and pet friendly.

didn't get the standard info at check-in about wifi, wine and cheese or even breakfast for some reason

pet friendly. location was great. room and beds were great.

breakfast was rather basic and the gym is super small.

the swimming pool was great for my son. rooms were clean and updated.

wifi was horrible in room 501

wifi, keep losing signal and i can hear the noises in the hallway.

clean. happy friendly staff pool. breakfast was great.

wifi was out for more than a day

eg, lobby furniture ; fireplace in lobby sitting area was not working

breakfast is great like the late check out at noon

not the best for kids but if you re a couple, be prepared to be wowed

nice fireplace and the shower was very nice

rabha did our room service and she was amazing every single person i interacted during my stay have shown great

any service you would expect, from breakfast in the executive lounge, to the gym, pool and hot tub area had

spa wasn t available during my stay

was small coffee , maker didn't work, bathroom fan didn't exist, no ice, had to use room service, fridge was

the lobby bar was excellent and our room was nice

room service came in me and my s/o were still asleep

pool and gym were closed for renos

there was no indication that there was ac in the gym so for our work out we were very very warm

were disappointed by the room service - provided by chop steakhouse as referred by the front desk

staff were nice, room was upgraded, pool and gym area looked great but didn t get a change to use it

bar attached to the hotel plays loud music until 2am

wifi sign in the room is too poor,i can't connect to it completely

bar lady was nice

took the room because of the bar and the saturday afternoon blues jam.

due to the blues bar downstairs

we enjoyed the bedding and linens in room service in lounge was lovely

swimming pool wasn t open

amazing staff, cleanliness, great breakfast, family-friendly activities, comfy beds, netflix!!!

pet friendly

colour printing! private swimming pool - rarely seeing anyone using the facilities.

breakfast was incredible, room service 10/10, overall fantastic facility

for a family with kids, this was not very convenient pushing a stroller around

the hotel bar is a sophisticated space, and we enjoyed being able to walk out into the gardens with our

location, the outdoor breakfast area and the pool.

nice, fancy, clean and very beautiful. spa and sauna was excellent. excellent food!!

the staff were all friendly. free parking, central location. comfy beds and very clean rooms.

laundry is reasonable thank you rosslyn

comfy bed, room very clean, gym well equiped, proximity of restaurants

updated and there was an excellant restaurant with great food and friendly staff and a little bar and vlt's the

i had kids and enjoyed the suite with the extra bedroom for the kids

kitchen was only supplied with a mini fridge, no microwave and no amenities like dish soap or

the property was clean and very quiet. there was also a pretty view from the pool area.

room was booked and charged for 2 adults and one kids, but the service in room was for 2 people

tried to order room service and had to go to the lounge to take a picture of the menu for others in the room

considering there are no close restaurants that would of been nice since room service/lounge is closed at

door lock was broken so felt unsafe with kids, toilet was not flushing, towels were not dried completely, no

the pet room we had was ok, but usually it's a little more outdoor access friendly

parking

the next morning we left for edmonton mall assuming that our room will be cleaned by the room service but

gym was ok, no free weights but cable machine was quite adjustable

convient location, great breakfast, friendly staff, clean recently renovated rooms

didnt get a chance to get in the pool

just wish i could have visited the pool it looked good

gym and pool not in good shape

laundry services advertised - this is not provided at the hotel and had to find a local laundromat

the wifi worked very well

no pool/ breakfeast wasn t great

priced; pet friendly; clean and spacious room; friendly staff; free breakfast; perfect location (center of

limited parking

also very helpful to have laundry there because we definitely needed it lol

the location is good, with breakfast, nice room and clean.

staff who checked up on us and solved our wifi issue instantly

swimming pool and gym could be upgraded

maids helped with laundry

easy booking. parking facility. easy check in and check out. most economical. economical fare.

the gym was very big with a lot of equipment

there is underground parking only accessible by hotel guests, which made me feel safe travelling alone with

were going on restaurant and bar closed, wouldn

very overpriced for a kids plate with one egg, one small pancake & sausage for over $10

did not use the fitness center or pool but both looked quite impressive

breakfast is good

absolutely nothing we didn't like at all we used every amenitie they had the restaurant the bar the swimming

with 2 in mattress slept in a chair tv is sub par and channel are terrible no choice budget cable bar fridge

the pool was nice my kids enjoyed

booked a room for 2 adults and 2 kids

the lady in the bar was really nice and welcoming

the hotel should remove the ev chargers from the property description

when i went to the laundry room in the basement, i found that there was no detergent

easily accessible, adequate parking

was comfortable but a bit cold since the floors were not carpeting

the wifi is fast

someone break into my car. the cameras wasn t showing enough to the parking

the wifi did not work

wifi was often down and not working.

cable and free wifi

excellent location and stuff. very friendly kitchen service. clean and orderly.

the kids love the pool and slide

breakfast ended at 10. i would ve loved for it to be on a little longer.

relaxing the swimming pool was great

wifi wasn t working when we came to clock in and the worker clock in, and we just came from a

breakfast served is good, cleanliness and courteous and helpful staff

they had good breakfast.kids enjoyed the pool.they had laundry , gym and room service was good.

we stayed in a pet friendly room, was nice- pets are allowed to stay in room alone (only in kennel/cage)which

perfect depth for people with kids

coz we have a mini schnauzer which were specific and selected rooms only for travellers with pet

the rooms are nice. it comes with kitchen which is great.

i paid extra for a kitchen and was a little bummed that there was no coffee machine in my room.

get clean bedding, or clean towels and when i moved the stand there was somebody else's dirty laundry behind it

breakfast could use some re thinking

the price and that it was pet friendly staff was friendly.

all i saw was the coffee and tea bar however i didn't use this service

you can even order room service from denny s to your room

lovely staff, great location, loved having kitchen and laundry.

the kitchenette suites are a home away from home loved it

i liked that there is a pool and resteraunts available at the hotel.

fabulous pizza in same parking lot and very close to chops steakhouse

happy and freindly staff, fabulous breakfast

great breakfast, enjoyed hot tub and gym

great waterslide and gym. breakfast was decent

the breakfast could use more fresh fruit/yogurt.

the room was great, the gym was great

it s not fancy, but has a pool, hottub, and a great breakfast for the price

had a great time in the pool all day long

wifi is good and fast enough for us

easy access. ample well lit parking. breakfast was included and had lots of items to choose from

price, technically a central location, casino was fun to have nearby, fun bar and bar staff

restaurant / bar in the casino had excellent food and great staff

the underground parking is very convenient

rooms are spacious, beds are extremely comfortable; casino is a lot of fun

nothing. oh ya i didn t win at the casino

staff tried to tell me the price online was in american dollars when it wasn t the pet fee was outrageous

great for family with kids

good tv channels and ample easy parking

i like the cleanliness and new feel, staff and availability of parking

pool & gym not even- couldn t even book time slots

train by the hotel was awful, my allergies were awful there so not sure i do we had a pet friendly room or

pool hot tub and the air conditioning and the excellent customer service from the evening/night

wifi was a bit spotty

nice breakfast.

loads of well lit parking

the breakfast and the coffee

check in & friendly staff who offered a take away bag breakfast since i was departing before the complimentary

wifi was good and the rooms are nice with comfortable beds

the kids loved the pool and hot tub

behavior in public areas that's for coaches, parents and managers (kelowna) to help educate their kids