and elevator were wet due to kids going and coming from the pool

they have free shuttle to airport, warm breakfast and parking was cheap while we were away.

not enough parking in the front of the hotel

easy parking

breakfast was good. more fresh fruit should be included

wifi is really bad , so my kids are not happy

everyone from the shuttle driver, front desk, cleaners, breakfast attendants, and laundry are friendly, kind

only thing i have to say that could have been better was the breakfast

room was clean, bed was very comfortable and gym was adequate to get in a short workout

the perfect place to stay on a mini road trip with the kids. the water slide was a huge hit!

convenient to access airport shuttle service was great people at hotel very helpful

breakfast was normal for this kind of hotel

parking *may* be awkward if you are towing a trailer.

the usual check-in conversation and did not provide any details like check out time, breakfast, wifi info etc

staff, parking, room

a pool and restaurant on location was great for us since we were traveling with young

could be closer to the air port but is only a 5 min shuttle ride

the wifi was not working very good.

convenient location, airport shuttle and parking while we were away

breakfast room service would be nice

the pool and waterslide were perfect entertainment for our little ones.

toiletries instead of dove and other items such as a shower cap, room slippers, shoe shine and laundry bag

the pool with waterslide. the breakfast. the price.

sunday morning we were woken up by a false fire alarm, set off by something burnt in the kitchen

close to the airport shuttle service

pet fee is the highest of all the many hotels i ve stayed in around alberta

i found the carpet in the bedroom a little worn and stained.

comfortable rooms and beds, pet friendly, descent price for location

friendly staff and good rate. pet friendly.

to be able to book parking at hotel

the breakfast was good. location handy for airport.

close proximity to airport; free shuttle to airport; very friendly staff!

close to airport, cheap parking

replace the single use cutlery and plates at the breakfast area with reusable ones.

free airport shuttle

came from long tour travel with my friends that’s why i was arrived at 10pm late check in,,i woke up and take

to front desk susan for warm welcome and assist me to my late check-in and she give me 1hour late check

breakfast and need updated carpets and paint

serve breakfast and open the gym

good wifi, modern, clean friendly staff

this was supposed to be a romantic getaway and upon arrival there is a dumpster in the parking lot and tables

the pool could be warmer but we enjoyed our swim in the salt water pool.

the room was big and really clean. the bed was really comfortable and they had free wifi.

spa bath was great.

missed not having a pool. website showed that our hotel had a pool.

it was new, clean, the bed was comfortable and the breakfast was delicious.

no big pool for the kids. train rail nearby. junior suite only one every floor.

like most hotels these days, the pool and hot tub areas were closed.

only one small bar of soap in washroom. no complementary mouthwash.

very accommodating. staff nice clean rooms. very reasonable parking

2) great pool and hot tub 3) great breakfast

the pool facilities were excellent, the restaurant and especially breakfast bar was great (not many

appreciated the airport shuttle and the short term parking.

great and accommodating. they were super flexible with early check in

great location, if you are trying to catch a plane out off the airport. breakfast was good.

the pool was not warm. very disappointing. was one of the reasons why we picked this hotel.

kitchen and bathroom facilities were properly cleaned and laid out

spa tub was clean and in working order

the pool wasn t open

the pool. clean, warm and safe floor with no steep inclination

pet friendly but no real area to walk your pets

make sure you organise the airport shuttle to the hotel before you arrive, staff will organise the shuttle back

breakfast was great, eggs were fluffy and sausages flavor was savory

need bigger parking lot

no laundry liquid/detergent house keeping every 3 days is just terrible.

nice rooms, friendly staff and yummy breakfast

was very kind and polite, accommodating the room was clean, breakfast was fresh, ots a great

the price and that it was pet friendly staff was friendly.

hard and soft beds. newly renovated bathroom. good location. pet friendly.

room was big with sofa, desk, table, chair, bed, kitchenette, bathroom

need to be enforced or new policies added for children use of the gym

park in your parking lot and then go to the pizza restaurant

good location, quiet. great breakfast!!

parking ( not enough)

stayed the hotel was filled with kids and all you could hear was them running around all over the gym is horrible

good breakfast and pool/ gym facilities

this hotel has been a family favourite.kids love the pool and the breakfast is very nice!

the hotel itself is dated, the parking lot was full of frozen ice making it harder to walk, the pet fees are

love the gym, i try to go there every day, the clean pool and hot tub

i didn t like how the property charged me to use the wifi for $4.95 per night.

cable and wifi were both awful

sofa is very nice, desk is great, love love love the laundry en suite

having a bar and a dennys is a a great plus.

wifi wasn't working

all i saw was the coffee and tea bar however i didn't use this service

plus the kitchenette was not fully outfitted at all we also had to let the front desk know that we had no

staff is very nice and helpful nice breakfast, nice room, very quiet the shuttle comes to pick you up and take

the rooms that stay it has a spa tub are false it is just a regular bath tub not the cleanest

shuttle to the airport and we

noise also from laundry close by

ordered room service from the pub in the hotel and it was great

airport shuttle and option to pay parking while

the kids down the hall really enjoyed the pool

the kids down the hall really enjoyed the pool

staff was very helpful, including the kitchen staff and the housekeepers

were shocked to find out the kids ate free at the restaurant here no matter what meal

choices nearby, amazing rooms, with super comfy beds, pillows, linens, thoughtful design, fast wifi, very quiet

wifi was weak but to be expected.

pool & gym not even- couldn t even book time slots

great parking

close to edmonton airport (6km drive or hotel shuttle) and easy to find; comfortable beds; plenty of pillows;

limited parking

clean central and great shuttle to airport

room service not provided for our two night stay

no pool, just a hot tub

very good breakfast enjoyed the pool & hot tub

washroom and sink soap containers too high for kids

toilet belongs in a preschool for little kids, not in a motel, especially for seniors also need to have a handrail

comfy beds, nice pool and gym, quiet, plenty parking, great breakfast, rain shower head and behind mirror

parking and breakfast

breakfast

originally booked a pet-friendly room

didn't get to enjoy all the facilities as the pool and gym weren't open but the stay was genuinely quiet and

huge 50 tv in each room great breakfast and gym

fun pool table in lobby to play with

the breakfast was outstanding fresh, delicious, and thoughtfully prepared

perfect depth for people with kids

slo wifi

good little gym and pool area too

staff in breakfast room were so friendly and attentive.

relaxing the swimming pool was great

found 2 life bugs in the air conditioner in one of the rooms and the kitchen staff told me that the apples served

the parking is good bonus along with good wifi..

unsecured parking ( surface lot )

kids loved the water slide and the pool

parking

wifi was often down and not working.

someone break into my car. the cameras wasn t showing enough to the parking

the wifi did not work

wifi was ok

there is a bar and restaurant in the building

privacy staff was cool and good gym

i was on the main floor my husband and kids 4th floor my entire two days

room was very clean and spacious, beds were comfortable, very friendly staff, wifi speed was good

when i went to the laundry room in the basement, i found that there was no detergent

breakfast was ok... and a little overpriced. service was excellent.

the gym was very big with a lot of equipment

very overpriced for a kids plate with one egg, one small pancake & sausage for over $10

just hard time parking thats

very nice hotel ,excellent service,everything is well ,gym is big ,and swimming pool for kids

very comfortable beds guest laundry was a life saver!

nice room. nice gym.

m assuming our room had a recent pet in the room

clean, good wifi, friendly staff, good food at 2 restaurants in the hotel

checking out!! and that they had pet friendly rooms.

restaurant in the parking lot( i don't know if they are affiliated but it was insinuated) was very overpriced

gym was good for a quick session

we like the pool,room and the staff

the laundry room needs to be open by staff ,

i liked that the pet fee was only $10/pet/night

the location was great for a function i was attending. room service was quick and polite.

great canadian liquor store ( were from ontario we don't have gc liquor stores) and a gas bar right across the

gym was very neat some good equipments

great breakfast, good clean rooms. quiet atmosphere.

second issue was the parking lot was extremely full for 2 days but weirdly only in the night

secure parking would have been nice

comfortable bed, excellent wifi

surrounding area and lack of security in the parking area, one of our cars was stolen from the parking lot sat

didn't like the white comfitter in a pet friendly room

door lock was broken so felt unsafe with kids, toilet was not flushing, towels were not dried completely, no

parking lot is shared with the strip shopping mall, which bothered a bit at beginning, but nothing

i stayed with my kids one night i have to book a different hotel for the rest of the trip

the wifi worked very well

didn t love the parking lot would b nice to have a dedicated hotel section especially when coming back

kids wasn't happy at all

bar lady was nice

due to the blues bar downstairs

the bar and live blues downstairs are awesome at the end of the day

of the rooms are above the bar which is open till 2am and plays live music

took the room because of the bar and the saturday afternoon blues jam.

valet service. fireplace. coffee. kitchenette.

eg, lobby furniture ; fireplace in lobby sitting area was not working

used the gym daily- perfect lite workout/stretch when on the road

breakfast is good with some varieties

the recumbent bike over a regular exercise bike in the gym

due to covid the gym was closed but of course that s not the hotels fault.

pet friendly

the room was clean, the bed was super comfortable and the coffee bar was fun - the wine and cheese tasting was

they are pet friendly with a dog park not too far away (driving distance)

there was no bar in the hotel due to renovation

gym was a nice quiet facility

location, and having a suite, the gym.

the quick gym access and amenities

we had a one bedroom with couch and kitchen

spacious room, clean bathroom, big bed, restaurants and cafes on the ground floor, gym

i am impressed that the bathtub/shower actually has a grab bar to hold on and a rubber mat for the floor

space theme room was spotless and the kids enjoyed the room so much that they did not want to leave the room

the golf

access to wem without having to wear winter clothes or take taxis; and kids could easily go back to room if they

in takes foreverrrrrr and theres no such thing as early check in, which is horrible

location was great. breakfast was great. overall experience was great will definitely stay again

the kitchen in my room allowed me to prepare the rest of my meals as restaurant food isn't my first

excellent breakfast and bed are comfortable pillows are a little on the hard side

nice size kitchen with an apartment size fridge and dishwasher

& the lady (black) there she is always smiling ,i give her 10 stars for her cleanliness in the kitchen, she

the parking was a little nuts. and small.

so handy and close to the mall. and free breakfast.

bad bad connection to wifi, need better boosters.

the tub was plugged and we couldn't shower the first night (with 2 kids that's not an option)

the breakfast was good but could have had a bit more variety, especially fresh fruit.

loved the spa tub!!! so cool! huge room and super clean. wonderful stay!

a small window that looked towards the pool area

booked two rooms, a queen room for the older kids and the king jacuzzi suite

with the free breakfast

good clean double spa room

the gym could use improvement

wine and cheese, the amazing complimentary breakfasts, the hotel restaurant's menu, and the cozy fireplace in

wifi needs to be connected more than once in a day

the location is great! clean rooms, decent gym and friendly staff!

the breakfast

fine, varied continental breakfast

bed, enjoyed the gym, hot tub and steam room

the high speed internet couldn't hold two kids playing roblox

would be nice to have a few more muffins and cookie options for the kids

couldnt sign onto wifi

clean, with amenities all as advertised, all working well: comfy bed, fridge, coffee maker, wifi

quick and early check in.

of services: they don't clean rooms everyday, gym is tiny, no breakfast included

likely should have booked a day before my requesr for early check in was not read in time

being beside the ice machine and hearing all the kids running up and down the hallways

sauna, wet steam room, lane pool, two hot tubs & a squash court

with room service was impossible

breakfast was incredible, room service 10/10, overall fantastic facility

hotel has a lovely bar and restaurant with views over the river

the room service staff rushed my order because i travelled all day

was no room service

it s also pet friendly which is also nice since dogs are people too

could not connect to wifi

the free wifi could be better. we could not get some devices to connect as the network.

couldn't get whole of room service at all 25 minute wait in my room to reach front desk

regarding cleanliness, there was an old used bar of hotel soap in the drain if the tub that surfaced when i

to many retail stores, door man, valet parking, entertainment ,the staff-joel our waiter he was informative, on

stayed for the casino

lack of disabled parking.

the italia restaurant in the casino the manager, shelby, made our entire dining experience unpleasant and

hot tub was cold, but no big deal for us, it was nice and big for the kids to swim around

could order it to my room, open late too, close to everything like malls, really liked the snack bar in the

the view for the worth of money was disappointing. the wifi was slow.

the room service was great, amazing staff, comfortable bed, beautiful room!

the location was deplorable, i was nervous checking in with the kids, then the parkade doors are stupid and

room service came in me and my s/o were still asleep

was able to get early check in and great location

the beds are always comfortable and the pool and gym is very nice to have

wished we had time for the pool

weak wifi signal

location. the valet staff are excellent! room service excellent!

felt very personable, loved that they put a a little dessert for my kids birthday

the lobby bar was excellent and our room was nice

very clean, perfect location, great room service, nice pool, and the team there was incredible

by that time we just got room service

noisey hallway after the bar closed.

sketchy being in the back where it's not as lit at night along with being the entrance to the bar and a liquor

start with -- friendly staff , they accomodated me with late check out and check in was express took only fee

is very kind and hardworker, check in time is at 4 pm i arrived at 2 pm and was considerad as an early check in

didn't like the fact that because of covid 19 the bar closed early but that was the governments fault not the

the top of the list is we found a bug in our bed, along with hair, the spa tub in the room was dirty and when

the wifi is good, the location is very acceptable unless you want to be right downtown--and it's

no swimming pool

late check out

only improvement i could say is parking lot needed to be sanded

were put in a pet friendly room which smelled really bad, and it was near all the maintenance and laundry

were concerned when we realized that this is a pet friendly motel and i did stress regarding that

there is a good restaurant next door for good food, gas bar close by

all staff was friendly and helpful i also like that they were pet friendly

parking

very convient and breakfast was amazing for the kids

the staff are also on time with their room service

wifi was very poor

with my hubby and 2 grandkids

no information given about the wifi, easy fix.

great for kids

hot chocolate and coffee in the lounge was a nice touch and popular with the kids

the breakfast was great. the staff was friendly and accommodating.

pet friendly excellent breakfast, and nescafe espresso machine in the lobby

food,pool

nice options in the gym

the wifi seriously sucked. it was being repaired / upgraded during the entire week of our stay.

good breakfast, nice pool, very good restaurant with bar on main floor, close to wem

the kids love the pool and put put

restaurant food for room service was not very good

loved the pool area for my kids especially the toddler splash area

kids were really happy with all the current it connections (lots of plug ins and usb plugs etc)

welcome, efficient, early check in

swimming pool area is awesome water is warm in the big pool, my kids enjoyed the mushroom water falls design

crowded parking

24 hour gym was awesome, as well as hours for pool and breakfast

the pool with the grandkids loved that the breakfast was extended to 11 am on the long weekend

pet friendly

water park is to small and the pool has a rough floor at the bottom of the pool , scraped my knee

the complementary breakfast was delicious with food variety

breakfast exceeded my expectations

great, food could have been cooked better beds were comfortable, however we did not receive any room service

ease of parking

to bring pet breakfast was available room was clean reasonable rates lots of pillows free parking pleasant

was available room was clean reasonable rates lots of pillows free parking pleasant staff laundry coffee, tea

were very friendly and cooperative especially the receptionist danah we all lived her and the kids enjoyed

friendly staff, clean room, underground parking, complete breakfast, good coffee, etc

staff was helpful with figuring out laundry

needed a night away from the kids and this was perfect

needed a night away from the kids and this was perfect

on site laundry room was a

full fridge/kitchen in room. 24 hour gym access.

the pool was small

beautiful, comfortable room with kitchenette. staff very pleasant.

parking is a bit limited if the hotel is full (long weekend) and we have a vehicle that won t fit

pool and gym were closed and we were not made aware of this until arrival.

pool and hot tub were great

there's no direct access to the parking lot from the north or east which is where edmonton is

are comfortable, nice to have a kitchen with full fridge, very quiet

pool and gym still closed, besides that 5 stars all around.

friendly clean underground parking

the parking wasn t as good for someone pulling a trailer. parking was tight.

especially the underground parking even though the door opener was inconvenient ( hard to reach from car

pools where always full of kids even after 20 pm too noise ddnt even get the chance to enjoy our anniversary

swimming pool also has a hot tub and overall such a nice building

kitchen/restaurant was closed

kids enjoyed it, staff were great to work with

were disappointed because we were given a pet room and was not aware that we had requested this since we did

good maintenance.. good wifi service. good shaw cable. very quiet. comfy bed.

the towels were small , no extra toilet paper and no pots , glasses , cutlery ect for the kitchen

nothing, personally myself. the kids said the pool was boring haha

the breakfast was exceptional and the room was amazing

easy to find. good parking

the staff, the breakfast, the room complimentary laundry, the location

suites are a very good size and layout with a great kitchen area

one laundry machine available at a time, in the 6 nights i stayed, never got a chance to use the

no room service

only plus was the wifi

room was clean and parking was very easy

only one restaurant to choose from. the bar needs to be open.

helpful staff, convenient parking, nice and spacious room.restful

good offer for this price. nice area for breakfast.

like the service especial the breakfast in the morning that's good leaving the place with your bally full ,i

suite has a kitchenette but no pots / pans , dishes. , utensils....nothing to use in the kitchen

location reasonably priced pet friendly

coffee was weak at breakfast.

great breakfast

having a pool and a nice ricky's as well

no underground heated parking

there was ample parking and rickis restaurant

lg parking area, restaurant next door, liquor store and gas bar right there

parking. the height to the bars for the parking need to be higher

person who helped get my computer working in my room -i could not get it functioning with your wifi ticket

having a swimming pool and upgrading the gym, will be a good idea.

staff, breakfast, room was comfortable, had a microwave and a fridge, restaurant and bar connected to building