breakfast was great, the pool was the perfect size for my 5 year old and has a great

wasn't until after we booked that we realised breakfast and pool, gym etc wasn't open and no discount for missing out

staff and place was very good. only breakfast was little poor

complimentary breakfast was good, 24-hour tea/coffee station in lobby

the pool and gym. very nice, people were awesome

friendly staff, clean suites, and breakfast!

breakfast could use some re thinking

advertised free laundry,we paid 3

i paid extra for a kitchen and was a little bummed that there was no coffee machine in my room.

room was big with sofa, desk, table, chair, bed, kitchenette, bathroom

did very well with the breakfast even though they had to deal with covid

great breakfast, clean room

breakfast bacon was not that tasty

we never used the pool or gym so i can’t speak about them

comfortable beds and gym had free weights

they have free shuttle to airport, warm breakfast and parking was cheap while we were away.

they offered a free shuttle to the airport next day and continental breakfast was included

if people in a pool or gym have an exemption, as they do, these facilities should be open

pool hours. maybe extend an extra hour?

enjoyed the room ,breakfast pool and gym.

kids and i had a good time in the pool

quite, clean and comfortable, no kids crying or running around!

breakfast was hot and delicious

the bar closes too early by 10pm

were shocked to find out the kids ate free at the restaurant here no matter what meal

location was good, clean room, good gym and pool

the pool is nice too

outstanding customer service, centeral location, great breakfast and great value . nice gym

everything was great, breakfast, pool, gym, bedroom and staff !

the property was clean and ample parking available.

restaurant and bar inside the hotel building

room was clean, bed was very comfortable and gym was adequate to get in a short workout

the gym was a really nice surprise, lots of heavy dumbells to choose from

the perfect place to stay on a mini road trip with the kids. the water slide was a huge hit!

pool was great for the kids. nice shuttle to the airport. clean and comfortable.

$ from airport - didn't know that there was a shuttle when we landed

bright, clean, nicely renovated, good gym

very nice staff. the room is clean. the gym is nice.

bar shut too early for anyone arriving a bit later

2) great pool and hot tub 3) great breakfast

pool,hot tub and water slide for the kids

i was not expecting the breakfast to be so good. my kids loved it.

very cozy place and a nice pool for the kids.

it was close to the airport with plenty of parking. the is a restaurant next door.

i was not expecting the breakfast to be so good. my kids loved it.

kitchen breakfast area didn’t flow well and wasn’t as clean

they did not rush us to finish when kitchen was close at 20 am

were hanging out of the wall, there were beer cans left in our room, the toilet was dirty, the kitchenette came with nothing - no dish soap, no towels to wash dishes, the fridge was set on high

i liked the quiet, the cleanliness, the laundry mat area

breakfast could use more variety

rooms are clean, staff is friendly, shuttle is reliable, and we will stay there again.

airport shuttle and easy check-in even past midnight, clean and spacious room, complimentary breakfast

was very clean,continental breakfast included and a shuttle was available to take a person to the airport if

laundry room is a great idea but not selling detergent and dryer sheets or change is not.

clean rooms and great breakfast

airport shuttle is very good

the breakfast is only continental. how i wish it s a full breakfast.

breakfast in the morning is good and included with room

we were 2 adults and 5 kids ages 3,3,6,7 and 9

the room was clean and quiet but the wifi wasn t really good.

clean, good price, close to airport, shuttle as well.

near to the airport. free shuttle. clean. pleasant staff

shuttle driver somewhat helpful.

plus they're hot breakfast is actually, breakfast

it was very close to the airport and the sky shuttle was great

located close to airport with free shuttle service

spa and pool not working …..????

was so accommodating, as my flight left in the afternoon, automatically giving me a no charge late check out time, as well as arranging the shuttle

i applied for a spa bath, but the spa bath didn't work.

i asked for clean one and she said bring the dirt one to laundry room i said ask the house keeper to change it she said there is no one and she informed me

no pool

quiet comfortable good continental breakfast choices included whole grains plenty of beverages yogurts ok for gluten free

close to the airport....shuttle service excellent!

only disappointment was the salt pool was being maintained so not available for use.

good breakfast

fore 12am

gym area could be more developed and the hot tub spa would have been a bonus if it was open

no big pool for the kids. train rail nearby. junior suite only one every floor.

rooms are very comfortable and large. room service menu is good and food was delicious.

clean, nice staff, quiet, desk in the room to work, good wifi, close to a corner store, small bar opens up to 11 pm, free shuttle to

notice the sign saying conserve water for the laundry,then i saw the flush bowl that's as big as a fish

room was spacious, very clean with good working wifi connection

when i went to the laundry room in the basement, i found that there was no detergent

the free laundry and the gym

a bit lumpy and limited pillows that were all to large for the kids

breakfast was impressive and we loved the room with the spa bath

friendly staff excellent rooms: clean and beautiful lovely breakfast

spa bath

jet tub in the room was fantastic and it was really nice to have a full kitchenette in the room

also, we booked a spa tub in our room

the swimming pool is under renovation. they should have mentioned that on booking. com.

we did not use the pool or hot tub so next time i might stay longer for a staycation

they got a weird little basement with a massive gym with a running track and a pool

location is good. excellent gym

very nice hotel ,excellent service,everything is well ,gym is big ,and swimming pool for kids

booked a room for 2 adults and 2 kids

the hotel was very busy with kids sports teams, they managed to do a very good job of keeping the teams separated from the other

king size room was a little too small. breakfast was not included with the accommodations

unfortunately we did not have breakfast, we didn t have time

room was clean, my kids got to use the pool for a couple of days

we paid extra for pet friendly room and breakfast compare to other rooms

maids helped with laundry

was able to do laundry for only $5 wash and dry

the same breakfast menu.

gym was good for a quick session

breakfast very good and shuttle quick and provided

make sure you organise the airport shuttle to the hotel before you arrive, staff will organise the shuttle back for you when you check

shuttle service was really good, the room was as per expectations and very neat and clean, the

i loved the free airport shuttle

kitchen area is nice

the gym was too hot inside

cleanliness, good breakfast, comfortable

second issue was the parking lot was extremely full for 2 days but weirdly only in the night

would like to see a breakfast included in the room rate in the future.

convient location, great breakfast, friendly staff, clean recently renovated rooms

pull out couch was terribly uncomfortable and the gym was extremely basic and dirty

there was a old dirty pair of gym socks on my balcony, some kind of substance had been splashed and left on the wall and one of

the bar and vlts

no breakfast, on laundry machine, no garbage bags, not very clean

how he bar closed so early on both friday and saturday nights.

very spacious room and very clean, breakfast was included amd there was a little gym

breakfast was served well

big rooms and quiet. relaxed properly. wifi was awesome. kids loved it.

breakfast was quite good which is included in the price

has infrared sauna included in price and gym

the shuttle worked, the drivers in both directions were courteous and efficient

free shuttle to the airport!

only issue and still was not a huge concern was just the temp of the pool was colder than

great facilities, convenient shuttle from/to the airport, good value for money.

breakfast was exceptional

no breakfast due to covid-19.

no breakfast available unfortunately

we hope for more breakfast items.

so handy and close to the mall. and free breakfast.

breakfast was good!

restaurant and bar were closed during my stay, but actually that did get me out to blowers and grafton - very

the attached restaurant and bar were a lot of fun and the food was great

helpful and made us feel very special even when we were disappointed with the closed wine bar and closed breakfast buffet due to covid concerns

you have listed that there is a mini bar in the rooms and that robes are also in the rooms

an omelette bar would be

location, and having a suite, the gym.

the bedroom was huge with a kitchen and very clean

room as an apartment, 2 tvs, very good kitchen & laundry available

we had a one bedroom with couch and kitchen

spacious room, clean bathroom, big bed, restaurants and cafes on the ground floor, gym

breakfast is great like the late check out at noon

breakfast was typical, nothing extraordinary

breakfast could go till 10 am. maybe 5th

breakfast is great like the late check out at noon

the free upgrade.the free breakfast. the varscona dinner.

great airport shuttle service

my shuttle driver, achmed, was very delightful!

thing was the longer wait for the airport shuttle then expected

close to edmonton airport (6km drive or hotel shuttle) and easy to find; comfortable beds; plenty of pillows; spotless bathrooms; tea/coffee

the comfiness of the beds, the gym and the cleanliness

was a lady asking for trolley and she said there wasn't one even though i saw it sitting in the laundry room

laundry and dry cleaner which is important for families

undry service)

ok all nights on same bill) or we don't have that

the coffee machine bar 24 hours

kids wish there was a pool. then it would be perfect ud83eudd70

kids are complaining no drinks to offer only water

good location ?breakfast is good ?room is clean ?staff is nice

ordered room service, which is on the hotel description in every elevator, and dinner would be brought to

we liked it so much we are back. only thing missing is a pool for the kids

rooms were clean and comfortable. breakfast was good and kids liked the pool and hot tub

free coffee and hot chocolate for kids in a lobby was a big plus

facilities especially the pool and hot tub were well kept

location, lots of parking, good breakfast and nice coffee machine in the lobby

great for kids

the gym was the best equipped gym my son-in-law has seen in a hotel

work on the front part of the parking lot, we had to park on the other side of the building, and gym wasn't

location, laundry facilities, bed,room, parking all good.

were unable to use the pool, hot tub and gym due to the amount of children in the facilities

clean, comfortable with a great location. loved the pool and the complimentary breakfast

my kids enjoyed the pool and i loved how clean and sanitized the hotel was

the pool was closed for the second day of our stay which we weren't aware of at time of booking

this was one of the few hotels we stayed at that actually had a hot breakfast

i couldn't see a change room at the pool

size of breakfast room and pool area

staff was helpful with figuring out laundry

2 out of the 3 threadmills were not walking at the gym

a solo traveler, being in a busy hotel filled with families with kids on trips to the west edmonton mall wasn't ideal, but it wasn't a real problem or disruption

adequate for a covid breakfast.

they also have a gym and pool fo their guests to enjoy

wifi kept cutting out

the water park is a hit for us

clean. good bed. friendly staff. my wife enjoyed the gym!

near to the west edmonton mall, so great location for who is thinking going to the water park

pool/gym and amenities are a plus as i have kids

was clean and fully equipped for our stay, the hotel offered all the necessary facilities (like laundry and etc) and there was also a nice pool+gym

location was great, pool was great

free laundry services where u can do your own laundry 24/7.

the full kitchen is amazing and they have thought of all the little

we even had kitchen in our room with nice stoves

that checked us in was superb--we needed an early check in and she made it happen underground parking is great especially in winter rooms are

i would definitely highly recommend this hotel because of how friendly the staff was and the pool was average size but with a big hot tub

doors to our rooms are heavy, not sure if that is for security but my kids cannot open the doors by themselves

are comfortable, nice to have a kitchen with full fridge, very quiet

would be nice if there was pancakes or something for kids. but we managed with the egg!

breakfast is awesome.

wifi. almost felt like living in undeveloped country wifi connection

is can happen anywhere

gym equipment was broken and very basic

room was dusty, bath kind of dirty

my kids love swimming and jump at every opportunity but the pool was such a turn off they didn't ask

took ten hours to fix fridge. kids running in hallways. the room over us very noisy.

i was traveling with my 2 young kids and they were excited to use our vouchers for a nice breakfast the next morning at the hotel

pool is pretty small and it got crowded with rowdy kids when we went for a swim that evening

i like the price location beds and the pool. close to west edmonton mall.

little gym with everything needed for a cardio or resistance workout, although some heavier dumbbells

i wish the gym was bigger.

staff were accommodating with a late check out; they delievered more coffee pods when we ran out

location. we came for a night away from the kids.

place for every lifestyle) very comfortable beds, easy and free parking, fully stocked mini bar and coffee bar in room, an

is also a very dark and noisy bar on the main floor, which is also non smoking which has alot of the client's standing around the

no restaurant or room service

channel 3 - ctv or something) and no room service menu

called early in the day of check in to confirm still arriving on time

super helpful with a very late check out to accommodate our evening flight

but thats what my kids loves to eat

there was a dirty face cloth on the counter, a used bar of soap beside the sink, and tooth paste splatters on the mirror and faucet

kids had to sleep on floor and no extra bedding was provided

comfortable bed and pillows. nice it had a bar fridge and small microwave.

breakfast was great

for a facility with a gym, pretty odd not to have upgraded their appliances to have charger adapters accessible or plug

being beside the ice machine and hearing all the kids running up and down the hallways

small parking stall when you have kids it is not easy

early check in was accommodated

location, convenient, clean, everything you need including a small gym, right downtown, at a very very good

great beds nice staff. good breakfast for your money !

had a mini kitchen, a little dated but useful

suite has a kitchenette but no pots / pans , dishes. , utensils....nothing to use in the kitchen

the staff was great and breakfast was a wonderful bonus.

the room was huge very nice setup with kitchen facilities in the room

salt pool was lovely. they have a squash court. very clean quiet room

the spa and pool area are fantastic lots of amenities

the staff are consistently exceeding expectations especially in the fitness and pool area!

nice, fancy, clean and very beautiful. spa and sauna was excellent. excellent food!!

pool area was a little disappointing

having free laundry was icing on the cake

complementary breakfast was great! loved that there was a guest laundry!

free laundry and the great breakfasts and the bbq pit was great loved it all smell pool but still

loved the room size and having the kitchen in suite.

the facilities (pool, laundry, great room, hospitality room) were perfect

no information provided about the pool or gym upon check in or information about the facility was provided in the room

the buffet for breakfast (could if ordered) was varied allowing to eat a traditional english breakfast or a

the pool was nice and the selection of gym equipment varied and clean

breakfast was nothing short of fantastic

swimming pool wasn’t open

the gym and pool area is top tier

rria

the gym and pool area is top tier

the pool was under renovation

room service was expensive for what was recieved

the under ground parking for extra security, the decor, the view, the staff, cookies for the kids

large room. great bed. very clean. wifi sufficient. great breakfast.

the view for the worth of money was disappointing. the wifi was slow.

flexibility about late check out

hot tub was cold, but no big deal for us, it was nice and big for the kids to swim around

was only there for a short time and didn t have a chance to have breakfast or use any facilities but would stay there again

good location. i didn't have breakfast as i was scheduled for surgery.

great breakfast

coffee was weak at breakfast.

there's no extra breakfast

before we booked in what we did get was a big breakfast which included a fruit cup a granola bar a banana loaf which basically is a breakfast for a child all of it was bought none of it was

accommodating us even with a late check out because our flight was delayed

could smell the fresh laundry and cleaned floors

we were happy when we asked for a late check out

having a laundry mat and 24-hr convenience store was also a bonus

loved the gym and steam room

dinner from the bar left a lot to be desired.

no water bottle in a room. mini bar is empty

the weight machine in the gym didn’t work

good price with excellent hotel. the staff is nice and there is a nice bar at lobby.