also the receptionist changed my room to first floor by the pool upon request

they went through a 20 min laundry list before we even got into the room

no wifi

they have a spa and the pool and jacuzzi was clean

how close the parking was to the rooms

the breakfast, the gym, the wifi

wifi wasn't working properly and the room service wasn't reachable

was a little dated and run down - pool lounges broken, gym equipment old and room was not very

really enjoyed lounging next to the infinity edge pool with a bar drink & watching the sunset

the breakfast was fabulous and the service was magnificent. the ocean view was wonderful.

payment and failed to add 4 people to the reservation when i got there i had to pay again for my kids-and they told me that i was not charged for the complementary breakfast so i had to pay extra

early check

thank you and hopefully soon the company could offer an american breakfast.

not so clean, carpet was so dirty and old, not safe for kids...

was poor nd that they did no let me drink 9n the beach they wanted me to drink from there bar witch did not have the beer i like to drink no corona

we just wanted some lunch by the pool

it was very relaxing and quiet when in the room and even outside by the pool

the restaurant and bar were super yummy too

that there s no trash cans in the rooms or outside by the pool.

i loved the heated pool since it was on the cooler side when i was there

i stayed at a one bedroom suite with my 3 kids

lovely location and the spa facilities were great

i stayed at a one bedroom suite with my 3 kids

i know the hotels bar was closed so i would have enjoyed that being open

love that they have a playground for the kids

the water from the pool was warm and what my kids loved the most is that they have a new jacuzzi and working perfectly fine

property is clean and has private parking

my kids enjoyed the pool to the fullest

they are more like for kids

very nice personal, very helpful. breakfast was amazing.

breakfast was delicious.

the pool, it looked way to green. maybe need to clean it more.

the room pool bar beach ⛱️

early check in and good staff.

place i will definitely book again when i go back loved the pool how the bar is right next to it really clean place and friendly

the restaurant & bar have amazing food & drinks

the food at the bar and restaurant was amazing

hotel has a restaurant bar great people, good food, and beautiful view

the lady in the lounge bar was rude

the food and service in the restaurant/bar was stellar

when you choose the breakfast included option it’s a really good breakfast

no dishes in the kitchen

walking around the property to the pool, golf course, their own oxxo market, the bar, or restaurants was quaint and relaxing

from the location to the room and staff was so nice plus the convenience of the restaurant the bar and the oxxo 100/100 can’t wait to go back with my children

kitchen was old looking and toaster was not working

double bed suite has full kitchen and sofa bed in the living room

the location and the parking

provide water in the rooms and had to walk to the gym for a cup of water

plus kitchen and fridge

the parking is very hard to get around. the laundry room was so dirty.

that has kitchen, microwave & fridge

we used the gym, it was ok, it was too cold to use the pool

breakfast was excellent!!!!!

from checking in to the goood breakfast this hotel is great staff friendly

there's a casino here, there food was amazing.

breakfast is great and protocols for covid are great

its very clean and breakfast is great

no breakfast included with my stay

the location was a little far from the action but the parking area was secure

breakfast was amazing! room was super clean!

did not have breakfast

the place was very clean and sanitized daily! we felt safe. enclosed parking

very attentive staff great breakfast security on site felt very safe clean and well maintained.

clean, good location, the breakfast delicious

the breakfast is absolutely delicious and well made

location, breakfast is always great i go to tj every other weekend and this is my favorite place to stay

everyone was very polite, clean at all times and breakfast was delicious

parking

great shower with plenty of hot water and covered parking

and what i love more is that it has its own private parking spot and u don t have to walk a lot to get to the room just few steps away , unlike big

but nice motel, it is also nice to have a private parking

peaceful- private- near airport - parking- food near access -

breakfast was amazing.

wifi didn't really reach 1816 reliably to do a zoom meeting

wifi is very weak in the rooms and sometimes you get a room with no wifi at all

early check in accommodations, clean and very comfortable room

i didn't like needing to go through facebook for wifi

pool and jacuzzi open late great food and vibes

pool and restaurant and the way the property looks however the inside of the rooms are basic and

the restaurant and the pool

with staff could be improved, there is limited menu in the pool bar and some of the items were not available due to the kitchen equipment being

the location, the pool and the restaurant food

wifi was unreliable and the tv didn't have anything to watch.

really like how parking was on site i could see my car

the free wifi signal could be improved

if i'd known this i would've checked out a little earlier because friends were waiting on us for breakfast a couple of miles away

breakfast is great, nice, safe location, restaurants nearby

roms and pool

staff, breakfast, location.

only things i didnt like was breakfast was supposed to be included and we are a family of 5 and that was clear on our

theres also a bar called moon right upstairs that we had no idea was there

guy at the bar was probably the best thing there he was great and great customer service went over what was

our room and bathroom was beautiful…ud83dude00wow wow wow spectacular rooftop bar and pool

was delayed, rooftop pool not available (#1 reason i chose this hotel), and breakfast buffet was pricey for basic food and options

are doing remodeling on the rooftop pool and bar so it’s closed which is a bummer, maybe the price should be adjusted accordingly but also

the roof-top pool area is a sanctuary in this busy city and exceptional view of the city, especially at night

rooftop pool and bar

we changed rooms twice the first time due to lack of wifi and then for the noise

tv didn't work properly shower head too old irion cable too short room service forgot order

ordered food

room service too slow, almost an hour to deliver a hamburger, they never showed to clean the room

they have a bar in a pool area

parking, so convenient with amenities and i always saw security, and the in hotel restaurant and bar were awesome

breakfast buffet was awesome

there is an underground parking garage that has 24 hour security

didn’t have breakfast but the food i order was really good .

i booked an extra-large room for two adults and two kids

friendly staff we went to the bar they have downstairs had a good time

parking is tight

im very satisfied but this time i stood from the 10th of november to th 13th and i didnt get room service

morning breakfast was provided and it was tasty, oat meal, 6 different cereals, yogurt, fruit, toast, eggs

parking it is hard to maneuver. the new bar needs to have menus in the room.

there were elements that seemed worn down and the bar was closing early

the lounge breakfast is sufficient

the location, bar and breakfast.

very clean free parking and free buffet for breakfast. cannot beat the price

like the super nice staff and the breakfast the restaurant food and the people who worked there, i thank's them for the good

away from dt noise. good gym, better quality, maintained machines.

good gym.

there was no free breakfast, i think.

no wifi, no elevator, dirty

i was given a list of 4 or 5 wifi networks for the hotel - none of them populated on any of my devices

wifi is deceptive as there is actually no wifi in the rooms

wifi was terrible