also has amenities such as spa pool, sauna and gym

the staff is superfriendly and helpful (front desk, driver, bar and restaurant, all

buffet breakfast included, cheap rates, comfortable beds, nice shower/bath, privacy given, good wifi, great

room service however wasn t adequate

i ve booked 2 days extra, kids enjoyed their stays

very comfortable at a reasonable price free shuttle bus to and from town centre

our waitress, the hotel shuttle bus driver and reception staff were friendly & exceptional at their jobs

bottles in the fridge would be great , adding smart tvs would be great to keep kids busy with

can improve the gym facility

two bedrooms and bathrooms so the kids had their own space

was not clear very steep no good for elderly or disabled and could be dangerous for small kids

free parking

no room service in 2 days, no tea towels or wipe up clothes

we were worried about stairs as we had golf clubs with us but the wonderful man at reception carried them to

it's near the city centre and the pet is allowed.

nothing bar the weather.

rooms very comfortable and clean with lovely fireplace, perfect

kitchen cabinets needs a refresh

a lake room and upgrade to one with a spa pool which was nice

gym, outdoor views, spacious bedroom and king bed. super clean and modern.

room was exceptional with amazing lake views, pool and spa facilities great, comfy bed

full kitchen made dinner and breakfast easy

they have restaurants, bar and cafe within the vicinity most close late and you also have the option of room

heated swimming pool, hot pool, steam room and gym are perfect combination

set up, it was getting late and this was a real hassle as we we were trying to unpack and get kids sorted

we loved that we had a full kitchen and laundry as well with the room

a 2 bedroom apartment with it's own bathroom which suited us to a tee with a laptop and it's own laundry (so

we were all tired and grumpy that day, after a really bad night sleep - especially the kids

spa pool

kitchen was very well equipped

time we came back to the room the team that tidied the room had made the beds and tucked the kids soft toys in

position ,apartment,parking,friendly staff

parking at the hotel can be difficult

the laundry need extra charge, and the lobby is quite old style

balcony & scenic view comfiest bed ever easy car parking good heating

lovely warm room, spa bath a bonus, great wifi

can get very busy with parking spots.

maybe install a security camera in the laundry area as a deterrent

and welcoming, the room was spacious with a lovely courtyard out back with well kept gardens, parking was directly

stayed in the apartment for 9 nights while we played in the mt michael golf tournament it was ideal we could

the daily breakfast was so delicious

the gym is extremely small and a few times there were no towels available or water.

tv in the main area didn t work nor did the range hood in the kitchen

best breakfast and dinner

breakfast no chinese choice.no provided congee.

there was no view and we had to pay for wifi also breakfast was a little pricey.

was fantastic and i like having access to a laundry so my daughter could do her washing

discovered a guest laundry which was so convenient but wasn t advertised prior (or i missed it)

the wifi was very slow

laundry room in hotel

location with only 5-7mins walk to the centre, the bed is so comfy the room has smart tv and free wifi

there is a gym and sauna in it

housekeeping team could have done better when they do the room service.

its a new place, great location, great breakfast.

out curtains as the sun sets very late in the summer which can make it hard to get younger kids to bed

breakfast is great, wifi very cheap and good location - not right in the centre of qt but slightly away from

i enjoyed using the onsite spa pool

i would like to say thank you to all the beautiful bar & restaurant staff

the spa was easy to book out and perfect location

location is handy. breakfast buffet was great. complimentary spa pool is even better!

great location and kitchen

we were upgraded to a room with kitchenette and washer/dryer which was wonderful although didn t really need

spacious comfortable bed, excellent facilities - was great to have laundry/drier & kitchenette, good to have

were excellent we were there at the end of a fundraising cycle race and the bar staff and pizza staff were superb

whilst there was an onsite gym, it was fairly small and simple - there were no weights.

the meals at the bar were excellent, attractively served, tasty and very filling

it was great having sky family movies to watch with the kids after a day of exploring

view from the chalet style room was great, bar and restaurant on site, room service if desired

comfortable bed. great bar meals, two for one before 7pm.

fantastic buffet breakfast

to us has a door that opens up straight to the street which is not so safe especially for little kids

from reception to bar to housekeeping and every staff member we engaged with could not have been more friendly

the breakfast was delicious and staff were always very helpful , 100% recommend for anyone planning to

we did not try the food or the bar as it is easy to walk into town

laundry facilities

shared areas, free hot drink vending machines and ice machine, great views from top deck, guest laundry available

staff (especially kate the night manager), room with chromecast, great wifi, phone as roomkey, central location

coffee, tea whatever you like for free at every level, excellent rooftop, great laundry and lots of other things

there was a special setup on the tv that creates a temporary wifi network for the room and after connecting to

top floor and laundry on 2 nd floor was very useful especially the iron board n russell hobbs press

quiet and beautiful rooms, laundry, good breakfast, free wine and snacks 5-6pm, free juices soda and soft drinks

wifi wasn't great

laundry free on site

wifi is great

friendly and helpful staff; cool vibe and love the art; easy 5-minute walk to downtown; spacious and comfortable

have stayed before, and had the mini bar with the juice, milk, chocolate

location, style and the facilities in the room were amazing. breakfast tasted great.

location, nice mountain views, good breakfast, secured underground parking lots and each space got enough room

kids enjoyed sampling the fudge from the remarkable sweet shop that was in the room on arrival

so comfortable, loved the fireplace and view

stood six nights at the hotel and for my length of stay i think the breakfast menu was a little short, it could

room was just amazing, very large with fire place and balcony, great view view and free mini bar including

for example, middle of winter but gas fireplace never on in the reception area (to save money

the desk were excellent nothing was problem, the room was amazing, big and comfy, even the mini bar was free

we enjoyed a delicious breakfast at their restaurant

very attentive staff and good location buffet breakfast was a good variety

self service laundry left power/fluff on clothes

wifi not working

breakfast could have featured more warm foods that are asian and not indian only..

the gym was limited with equipment.

it was too cold in the bathroom area, which is not good for kids.

staff happy to organise luggage storage and laundry is a reasonable price

that we had wifi in our room, which we did, but it was basically unusable because it was so slow

it s pet friendly what can we ask for :) near in the city.

laundry was quite expensive

was included so could just relax and eat and drink whatever we wanted from the well stocked mini bar and room

great breakfast

considering they didn't have spa or fitness facilities etc,,, but what they did offer was

considering they didn't have spa or fitness facilities etc,,, but what they did offer was

so could just relax and eat and drink whatever we wanted from the well stocked mini bar and room service

location, nice view from the room, very helpful staff, there's a kids playroom

host, i wished i found the gym earlier

there is gym near the hotel

heaps of free parking to park your car

kids loved alexa in the room ud83dude02

the location, the rooms, the hotel s staff, the spa

breakfast was great

loved the spa bath

breakfast was awesome and the staff were exceptional

the spa and shower in the

loved the spa pool for a relax, and the complimentary breakfast was superb

complimentary mini bar etc were appreciated perks

breakfast outstanding

great central location, friendly staff, enjoyed the happy hour, spa pool & breakfast

always playing lovely music, fabulous spa pool and delicious breakfast (but not a cooked breakfast) my only

i also enjoyed the use of the laundry facilities which were cheap

location, comfortable and free unlimited wifi

all the facilities you need for a great stay including a good bed, a great shower and perfect wifi

large living area, kitchen and bedrooms and two bathrooms

free wifi and netflix, a very short walk to town, and the staff member was very lovely and helpful

underground parking - comfortable bed bonus having washing machine and drier in bathroom dishwasher and

the wifi could have been better, it was very hit and miss but i expect that in most places!

parking was a breeze with really nice eateries downstairs and around the corner

bar, cafe & gym on site

which is inconvenient as we have to enter the bathroom through the bedroom and disturb the kids sleeping

was extra kind to us after we had missed our flight to queenstown & arrived late excellent breakfast

however, i did not receive room service by 4 pm the following day, despite notifying the reception and displaying

supermarket, laundry & really nice restaurants were within easy walking distance

gym, room cleanliness, breakfast was delicious, staff were very friendly

was milk in fridge for coffee, laundry bags available if you need cleaners to do your washing, room service

no mini bar in room.

a huge room with stylish furnishings, fantastic views of the lake and mountains from the hotel bar restuarant

view, the room size, very comfortable bed, pillow menu, gym facilities, delicious buffet breakfast, the style

the guest laundry came in handy to wash and dry our own clothes

luxury spaces and great to have the door to bedroom when my kids were asleep

truly amazing views from both living room (& kitchen) & main bedroom

scuffs on the walls etc, things that really count, like new and fresh linen and towels, clean kitchen and bathroom

on site parking, good adjustable room heating, quick hot water from the taps, for this price in central

the window in the kitchen didn t have a blind, so the lighy was shining into the room

were in one of the ground floor units and the laundry was behind this and along that corridor they had lights

i booked for 2 rooms to be next to each other, since i am travelling with 2 young kids

wasn't expecting a cook top or laundry appliances, but they did come in handy

gym is very basic

great wifi, comfortable bed, hot and powerful shower, has a washer, dryer, and kitchenette, also very

heated towel wracks, wonderful shower, big warm comfy bed, great to have a small kitchen as well

laundry facilities

the kitchen has everything we

the little cars and the commune kitchen. meeting other travelling families

well equipped shared kitchen clean bathrooms friendly staff complimentary shuttle to and from

the toilets/showers plus kitchen are always kept cleaned

there was a guest laundry and a free shuttle service to and from town which was amazing

mum and dad liked the bar and could grab a drink for the room

room was a good size for the 3 of us and our pet, very clean, the next day beds were made again and new towels

the bar and restaurant is closed

room was clean and very comfortable. reception and room service was great!

the location of the laundry facilities, off the underground parking area, was not appealing.

were not given the correct det to login to the wifi, but not the end of the world

the staff were amazing from cleaning to reception to kitchen and bar

was perfect (an easy walk to town), the facilities outstanding (we used the pool, spa and gym daily), our room

cold water in pool. would be nice heated. second time there and cold both times.

gym and laundry facility

great views and free upgrade, good facilities including laundry which came in very handy

liked that we could get late meals or have room service if required. friendly helpful staff.

the staff were very friendly and the laundry room very helpful

spa pools were great and having wine or coffee on their balcony was gorgeous

phenomenal view, exceptionally comfortable beds, private spa was fabulous.

views! plus the onsen pool and restaurant.

parking is difficult to find in the cbd area so need to use public transport if not fit or have

would've been nice to have access to a laundry!

the free wifi does have a 1 gb limit also

no washing machine for guests to use. wifi is quite slow.

were disappointed there was no spa pool, bikes, robes or slippers as advertised

wifi password not provided (but given when contacted through booking

) and seperate laundry

com and the in room information mentioned an outside spa pool but this was not mentioned to us during our stay

air conditioned rooms, views, pool and sauna, golf buggy transport, friendly staff, good food.

only possible improvement on a wonderful place would be for the gym to have a carpet clean as i felt it smell

rooms is perfect for bigger family as so much room for kids to play

scenery, hospitality & golf

would like to see more rooms with kitchen. having to leave makes me sad.

unit with flat floor shower, large comfy bed, big screen tv and good wifi

parking for our one car was immediately outside our apartment door

so nice, the staff and the location especially we can do laundry which only charges 10

very clean and they have laundry service which is needed on our long trip

good parking, helpful friendly staff

amenities/laundry easy accessible, costs ok

easy check-in, comfortable room, excellent, well equipped kitchen/dining facilities

ev charger before booking and they promised it

good space with kitchenette and bathroom and camp laundry facilities next door were handy

would have been good to know on the booking info that laundry powder is available at reception for $2