choice of room service meals very limited

there was even a seperate laundry

an out door pool would have been a great asset.

scenery, hospitality & golf

parking was a challenge.

parking was confusing as to which spot was for our unit (wasn t numbered )

had an affordable laundry

comfy apartment with laundry facilities

is first class the receptionist couldn t have been more helpful and even helped us with the laundry excellent

wifi was sadly slow

parking outside our cabin room and location

location. easy walk into arrowtown. able to use laundry service but expensive.

it woke him up when someone's in the kitchen or toilet

good space with kitchenette and bathroom and camp laundry facilities next door were handy

amenities/laundry easy accessible, costs ok

wifi was extremely slow

the wifi dropped out quite a lot

useful wifi

garage sale pictures on the wall, old, frayed bedding, old scratchy towels, the toilet is in the laundry, the

no washing machine for guests to use. wifi is quite slow.

gym pass would be nice but other then that every thing was perfect

free access to a nearby gym

they do have nice lounge bar with complimentary drink per adult, which was really a nice gesture

no laundry in the hotel but there is one across the street.

there is gym near the hotel

kind of ruined my one night get away from the kids

we received free upgrade from a single room to a studio with a kitchenette and laundry facilities

especially the mountain view and kitchen where we can cook our own food instead of buying

couldn t figure the wifi password because it was stamped on and wasn t super clear i thought it was saying

the site and would highly recommend with the facilities in the room, surprised with cooking and laundry facilities

the check-in was quick and the room was very modern, clean with parking available

kitchen, seperate bedroom, dining/living was fantastic staff were very helpful nice brand new

dining/living was fantastic staff were very helpful nice brand new apartment free underground parking

i had a problem with getting the hotel's wifi and they went out of their way to

we were given dirty blankets which we discovered at night bed time for kids

and very clean room, esay check in and nice reception area with laptop seating area, superfast wifi

gym, room cleanliness, breakfast was delicious, staff were very friendly

the pizzas on the after hours room service was delicious

wasn't vaccumed when we ordered room service

opened on floorud83eudd23, good quality body soap, shampoo and lotionud83dudc4dud83dudc4d, breakfast was great

i had been offered for upgrade to hilton qtown resort, spa & pool and a carpark when we checked in which was

kitchen cleaning essentials provided in room to wash dishes if cooking

the room service was disappointing abs food arrived cold and uncovered

location great, ferry to queenstown out the front stacks bar

the gym was located in another building which is fine when not windy and raining

great choices for breakfast and valet parking very

a lake room and upgrade to one with a spa pool which was nice

to be lacking in full resort experience, for example, late nights with entertainment, and the gym could do with

thankyou to all the friendly and helpful staff at the bar and reception, you where amazing

spa sauna steamroom. beautiful food.

also like that there's a visitor laundry

was pet friendly

easy checkin , cleanliness and staff were very friendly, wifi worked great.

the bowling alley for the kids,

couldn't order room service as the number i was provided with didn't work.

good laundry and a iron board and iron already put up in laundry room

outstanding kitchen/dining/lounge area , great facilities/bikes for kids , clean bathrooms, good laundry

laundry facility available

stayed here with my 3 grandkids - outstanding kitchen/dining/lounge area , great facilities/bikes for kids ,

kitchen exhaust system

plus the lovely girl in the bar also had a great personality

the restaurant and bar was amazing, we most definitely enjoyed our meal at the restaurant, the waitress was

as in playground or pool

friendly staff , delicious food and the amazing spa and sauna facilities.

love that they have a gym and spa

the view and the shuttle bus

and very cozy sitting in front of the fireplace or out on the balcony

gym would benefit from a bright room with windows

the most amazing view and the size of the unit also loved the cozy fireplace and comfy bed

view over lake wakatipu with the snow capped mountains above, loved the outdoor spa and indoor fireplace

view, new beds and linens, sweet little kitchen, nice walk to town

very clean, modern interior and pet friendly. great views.

kids loved having access to netflix

compact room with great views & pet friendly for a fee.

the view from the room and the kitchen facilities

we loved that we had a full kitchen and laundry as well with the room

poor signal meant it was unwatchable (2 kids) contacted staff who said nothing could be done

property was clean, had great parking available

built in kitchen and laundry facilities make this a perfect option for week long stays

kitchen was very well equipped

room service food was outstanding

the beautiful views and comfy beds and room service

wifi access is strong

views - a bit far away from centre of town to walk with children breakfast was good value with kids as they eat

in restaurant and room service was excellent

close to town, great room service aswell

kids loved staying here

the wifi is a bit slow, if it had been better it would have been a perfect stay!

friendly host, very comfortable, spacious and clean room. good wifi.

and helpful staff, plenty of hot water from the shower, good wifi and skytv, walking distance to town

staff were amazing, breakfast was absolutely delicious

breakfast no chinese choice.no provided congee.

location, poor breakfast and restaurant not open

hotel, staff service is friendly and 24/7 room service is good

the daily breakfast was so delicious

discovered a guest laundry which was so convenient but wasn t advertised prior (or i missed it)

no free parking and the 2gig wifi is nit for each people but for the room in general..

ve been to bar area and ordered some wedges that came with bbq sauce that was not specified on menu

the entire gym/spa/sauna could use a little polish and it would really raise up the level of the whole hotel

was fantastic and i like having access to a laundry so my daughter could do her washing

light over the kitchen table may need to be checked

superb location. spacious and clean room. breakfast is nice. you get what you paid for.

rest, read, watch tv/news/sports, views of mountains, quiet comfortable rooms, awesome breakfast, gym & sauna

rooms are good but not spacious and without kitchenette

facilities were spotless, and the breakfast was delicious

easily accessible by public transport 10 minutes walk to the town the pool spa was amazing soft comfortable bed

no bar in room.

location is handy. breakfast buffet was great. complimentary spa pool is even better!

very helpful when we checked in mentioned in house laundry service very useful

the bedrooms were top class and the spa pool an a nice relaxed after a hard days adventure.

comfortable beds, clean room, great shower, friendly staff and decent sized gym facilities (i used the treadmill

good wifi and shower, bed wasn t to my liking, but other than that, looking forward to my stay next

very useful kitchen

we got upgraded to a suite with a beautiful view and its own laundry facility so well worth the price

wifi working perfectly

very clean, awesome breakfast, lots of sightseeing and other stores very close to walking

parking

good to have easy-to-access laundry facilities on-site, though i had to put my clothes through the drier twice

bonus, kids loved the fish and chips so much

parking isn't allocated for the rooms, therefore it's first in, first served

the wifi was hit or miss, and my vpn didn't work. that's it.

slow wifi, smart tv not working properly

there was free wifi and they had a vending machine on every floor with a large selection of free hot drinks

laundry services and very friendly staff

the laundry room in the basement was very convenient

both had the breakfast buffet and to be completely honest

free parking and excellent wifi

large room with full cooking and laundry facilities

the breakfast was delicious and staff were always very helpful , 100% recommend for anyone planning to

with kids this is the most important thing we need all the time which was hard

secure parking available on site

the room is spacious enough free laundry and sauna are provided although we didn t use

location, really great rooms with lots of space and funky decor, parking, happy hour each evening

the laundry service was charged per load which was great

) and i was a bit sad that our spa bath didn t work

staff in the kitchen were very helpful

the kitchen/dining/sitting room was a fantastic addition

consider free drinks from bar as alternative to go to lobby

the breakfast was fantastic

balcony door was left open after the room service

i travelled with my 2 adult kids

the shared facilities in our unit were clean, with spacious lounge & kitchen

prepared to live cheek by jowl with kids who still haven't learned to pick up a wet towel in the communal showers

it was too cold in the bathroom area, which is not good for kids.

quiet and tidy. free parking.

was great, short walk to everything, room was perfect with a fireplace at the touch of a button

- bed, pillows, bathroom, turndown service, fireplace, size of the room

great location, friendly staff, complementary mini bar goods.

location is fabulous, staff were friendly, breakfast was delicious.

breakfast was awesome

great location. wonderful spa pool.

we also used the laundry machines and they worked well

the spa was reserved for all days, we where there for 4 days and didn t get any appointment.

t get better location , we received awesome friendly staff from check in restaurant bar and room service

great room, very clean and free wifi, major bonus

perfect only thing missing is a swimming pool everything else is 10/10

the bar is pretty good too

breakfast was awesome and the staff were exceptional

breakfast was good too and

if you want to book the spa you will need to book in advance.

considering they didn't have spa or fitness facilities etc,,, but what they did offer was

dining arrangements were in a street side bar or restaurant/cafe

extremely helpful staff, with good breakfast

breakfast at the grill is so-so, other than that no complaints.

the house was not serviced daily, there was no turn down service and no room service available

wifi is at times a little weak

location free parking close to town centre view spa pool

complimentary mini bar etc were appreciated perks

need these to go down to the spa pool because you have to go through the lounge to get to it

no free parking, have to park nearby

perfect location. laundryservices. friendly staff.

wifi keep cutting out

it would have been nice to have a few kitchen staples available.

all the facilities you need for a great stay including a good bed, a great shower and perfect wifi

had everything we needed, storage, kitchenette, good wifi

wifi was a little bit hit and miss moving around the room and there wasn't much to watch on tv to

very comfortable bed and spacious, wonderful staff and nice kitchenette. close to everything

reception is 24 hours, there was a gym packed with weights and not to mention, the awesome hot tubs with a view

although you stated breakfast was $35 this was not true as you could have a la carte at various prices

reception desk was busy. no swimming pool but outdoor spas were nice feature

i didn t drive but i saw that there is a parking and it is also near a bus stop where you can ride to the

even better parking was not a hassle for us

wifi prices for what you get need more options

the wifi worked and was convenient and easy as well

car park a bit tight & awkward. no hand soap. no balcony seats. had to ask for wifi password.

clean and staff are amazing great for the kids as well as us adults room service was a life saver with the kids

room service was prompt

access to laundry in room

the bar is cosy and has a fireplace

room service came in our room a bit too early 9

location, stunning views of the lake, even from the gym. room was clean and beds comfortable

room service

room service was also good and we were able to relax in front of the tv in our room

libin, that allowed me to use the drying machine at 11pm, although hotel rules state that the laundry room was

everything was amazing. even the gym was a good set up

good room service.

s quite far out of town, you will definitely need a car but be mindful there isn t much parking in the city

next to laundry room, which i am a light sleeper so kept me up all night

they gave complimentary spa appointments to make up for it which was

car parking - not enough room for everyone, fortunately we were able to park on the street.

g8 kitchen & staff dripping with history

wifi was fast as reception was dodgy

as we cooked it would have been good to have a few more kitchen utensils

parking was a little far from the room we stayed in and it was raining and extremely muddy so

real dry room for ski gear although they were more than happy to suggest i use the laundry / boiler and my boots

great location. beautiful views. convenient parking at our front door.

it is located near a golf course with wonderful surroundings

we also had wifi and off-street parking

location, very clean and comfortable, off road parking, very secure, helpful staff, will definitely

booked for six people with two kids

location and the room is large with a very useful kitchen.

the only place i've stayed for years with wifi limits

wifi was non existent no swimming pool car parking was tight nd awkward

great location, clean, staff was great, shower great pressure, fast wifi

it had parking outside the door of our unit

room were clean and fully equipped kitchen

location, lovely staff, room was clean, well equipped, shower had great pressure, the kids loved the playground

parking right at the door and a free room upgrade

everything you need to do you own breakfast and laundry

staff were great the rooms were very clean and comfortable you get great wifi and it's close to every thing i

great cooking facilities and awesome laundry

spacious, clean with adequate kitchen facilities. pool was a great added bonus

i had to wash a lot of clothes they helped with the laundry for powder and change

is great in walking distance to shops with off road parking, apartment is clean and

no parking space infront of our room but still okay