too cold outside should have undercover parking

host, i wished i found the gym earlier

heaps of free parking to park your car

it's more of a recommendation of having something for the kids, e

no laundry services provided but there is one across the street.

no issues with the wifi

aircon noisey,dripping water needs service, gym needs treadmill

got an upgrade from normal room to hotel suite with kitchen amenities

fantastic wifi

- couldn't stream to tv with wifi

gym needed more facilities

amenities in kitchenette and bathroom/ laundry, close to supermarket, eateries and shopping

gym is small but good

the room was spacious, lovely and well furnished with cooking and laundry facilities

we had a well-equipped kitchen and large lounge/dining area

if you need to clean your clothes, you can find a laundry place less than a minute's walk away

staff members who made my partner and i such an amazing experience staff very friendly very clean room service

no self service laundry provided in the hotel

no view as we only had little windows linked into next hotel gym ans

no laundry machine inside the hotel

) and seperate laundry

wifi password not provided (but given when contacted through booking

so we could adjust the bedding temperature: very well equipped kitchen: beautiful bathroom and laundry: extra

wifi was extremely slow

com and the in room information mentioned an outside spa pool but this was not mentioned to us during our stay

you need is in the one spot, different variety of eating options, gym, pool and cinema

if you get home late you have to park way up the top of the street, but they do offer a courtesy golf cart to

is no a major issue, the room service should provide enough body wash for each room rather provided more shampoos

set up, it was getting late and this was a real hassle as we we were trying to unpack and get kids sorted

good wifi connection

so you're stuck with room service or uber if you want food on a late late night or something

loved the fireplace in the room

which gave my kids chance for a swim and a more relaxed exit from the

loved the indoor pool & hot tub

dirty laundry bag left in room

food options spa gym sauna

found it hard to find coins to operate the laundry, even from the reception

level 2 covid forced staff to close gym and spar

one laundry machine which can be limited and located at the top block

laundry wash nzd4 dryer nzd4 coin

was no room service besides house cleaning so you couldn't order breakfast on the phone in the room

pet cleaning fee is base on how many pet is staying

great to have laundry facility on site too

room service was every 3 days, maybe every 2 days would be better as ran out of things quite

shuttle into town running until around 11pm at night, bowling alley and arcade, free parking, great

the apartment was also a good size for families, with laundry and kitchen facilities that were useful when

the pizzas were a treat with the kids also

kids are 13 and 10

can improve the gym facility

the spacious kitchen and living room with awesome views of the lake

the kicker for us was the sports facilities; an indoor 25m pool, relaxing hot baths outside, a gym and a packed

loved the gym and hot pools

we ordered room service which was quick and tasty

in house comms system is wifi/computer based wifi to our room was non-existent

spacious villa, superb view, very comfortable beds, the kids loved the pool and playground.

the little cars and the commune kitchen. meeting other travelling families

the toilets/showers plus kitchen are always kept cleaned

arrived after 8 pm and we couldn t hire any cutlery and kitchen ware which was far from ideal

laundry facilities

well equipped shared kitchen clean bathrooms friendly staff complimentary shuttle to and from

good free wifi connection

remote didn't work for the tv so off/on where the choices for the kids

very clean, modern interior and pet friendly. great views.

have it and she said that motels should realise that it is not only adults who checks in but also kids

room was well equipped and kitchen very useful

) the friendly staff and convenient laundry

spa pool wasn't available

cute kids playground at the back

place is really good have laundry machine

we loved that we had a full kitchen and laundry as well with the room

room service and the food is good, they have washing machine and dryer guest can use

i can t comment on the facilities such as the gym and spa as they weren t available due to level 2 restrictions

it would be handy if it can be walked as parking in the city center is horrible

paying for wifi in room

tv with sky and good room service

is a spa in the shower

the parking area wasn t marked out.

friendly host, very comfortable, spacious and clean room. good wifi.

good wifi

everything was great! glad they had their own laundry facilities.

parking right in front of door

wifi was a little slow.

tricky for kids

wifi was very slow.

very clean and they have laundry service which is needed on our long trip

best breakfast and dinner

hotel, staff service is friendly and 24/7 room service is good

the room was spacious clean and i loved the fireplace

we didnt take advantage of the free breakfast so cant comment there but we had a lovely kitchen which allowed

the gym is extremely small and a few times there were no towels available or water.

great buffet breakfast, we'll bring the kids next time!

wifi data ran out fast

the wifi was very slow

i think the place could utilise their view a bit better and updo the spa/gym amenities areas.

internet was not working. so mo wifi

someone charge us for room service when we didn t even get any room service but got that sorted

great breakfast and great place to take kids

an easy walk (even for 10 and 7 year olds) from the hotel to the central areas and even to mini golf/gondola

breakfast is ok for me. staff is very nice.

i guess that they don't have a big kitchen staff outside of breakfast

great to have guest laundry facilities easily available

room service

room was at the end of the building and the wifi was slow; really needs to be upgraded

5 min walk to town for food, but room service was also really good

beds were super comfy, free spa was great, staff were friendly and efficient

great location and kitchen

comfortable beds, clean room, great shower, friendly staff and decent sized gym facilities (i used the treadmill

the room was great - had a mini kitchen and laundry (washer & dryer), nice bathroom with heated towel rail

plenty of activities on the openinsuka for the kids to play and spend time

need a spa pool

our kids 17, 20, 21 were in a room with a joining door and the people staying adjacent were able to

food in the bar area only average

the availability of a laundry room was great

no toaster or microwave in the little kitchenette. but there is a restaurant on site.

comfortable beds, friendly staff. hot pool. sauna. gym.

room service the views the friendly staff and how helpful

there was no problem with parking or wifi which were my two key concerns

to the cbd, 5 min walk but quite uphill - nice facilities such as the gym and especially the hotpool and sauna

you have your own kitchen with an oven cooker, microwave, dishwasher, washing machine and dryer, this was my

room service is delivered to your door free of charge and the wifi is free as well

app didn't work, wifi was average, and no carparking offered

location, car parks nearby easily accessible, even used laundry room that was quick and simple to use

the wifi was hit or miss, and my vpn didn't work. that's it.

there was free wifi and they had a vending machine on every floor with a large selection of free hot drinks

laundry services and very friendly staff

wry friendly helpful staff. close proximity to town. no noise. good breakfast.

even all the snacks and drinks in the bar lounge were always stocked up and happy hour everyday between 5 and

other positives are the laundry room, sauna & location

secure parking available on site

super cool snack bar that you can visit day or night - and it s free

in the hustle and bustle of queenstown and only a short bus trip into queenstown as we found parking a huge

the extended facilities were also great with extra toilet, cooking and laundry facilities

tennis court for the kids and a field across the

the shared bathroom was very clean and looked like it had been recently upgraded along with the laundry and

love the facilities and the park and playground for the kids.

staff in the kitchen were very helpful

the kitchen/dining/sitting room was a fantastic addition

consider free drinks from bar as alternative to go to lobby

the breakfast was fantastic

balcony door was left open after the room service

the free mini bar

was only 1 negative, and that was the neighbouring bar which was very noisy till late and the staff there didnt

the desk were excellent nothing was problem, the room was amazing, big and comfy, even the mini bar was free

for two nights our beds were turned down and the mini bar topped up but not the third

breakfast was good and the complimentary snacks were a nice touch

main bar was only open till 9pm, so we kept missing it, and never managed to get our mulled wine

the bar closed too early. could extend to 11pm.

fill the kids/teenagers up on a buffet breakfast

breakfast was delicious and several options as well as for room service

we walked to the gondola, but that was a bit up hill and hard with kids

quiet and tidy. free parking.

parking can be hard to find, given the popularity of the location

traveler next door to full on families that first couple nights flooded the bathroom floor and kids up till late

laundry and other facilities just the ticket

and value for money, kids had own beds

excellent breakfast included from

extremely helpful staff, with good breakfast

kitchen was alongside our bedroom

trying to ask me to take my cap off at roof top bar

we were served a liesurly but excellent free breakfast in the eichardts bar

the spa and shower in the

loved the spa bath

the location, the rooms, the hotel s staff, the spa

small gym, the massage was poor for the price paid, the room heating wasn t good took too long to warm

kids loved the place as well

wifi is at times a little weak

location free parking close to town centre view spa pool

complimentary mini bar etc were appreciated perks

need these to go down to the spa pool because you have to go through the lounge to get to it

no free parking, have to park nearby

perfect location. laundryservices. friendly staff.

wifi keep cutting out

it would have been nice to have a few kitchen staples available.

all the facilities you need for a great stay including a good bed, a great shower and perfect wifi

had everything we needed, storage, kitchenette, good wifi

wifi was a little bit hit and miss moving around the room and there wasn't much to watch on tv to

very comfortable bed and spacious, wonderful staff and nice kitchenette. close to everything

reception is 24 hours, there was a gym packed with weights and not to mention, the awesome hot tubs with a view

although you stated breakfast was $35 this was not true as you could have a la carte at various prices

reception desk was busy. no swimming pool but outdoor spas were nice feature

i didn t drive but i saw that there is a parking and it is also near a bus stop where you can ride to the

even better parking was not a hassle for us

wifi prices for what you get need more options

the wifi worked and was convenient and easy as well

car park a bit tight & awkward. no hand soap. no balcony seats. had to ask for wifi password.

clean and staff are amazing great for the kids as well as us adults room service was a life saver with the kids

room service was prompt

access to laundry in room

the bar is cosy and has a fireplace

room service came in our room a bit too early 9

location, stunning views of the lake, even from the gym. room was clean and beds comfortable

room service

room service was also good and we were able to relax in front of the tv in our room

libin, that allowed me to use the drying machine at 11pm, although hotel rules state that the laundry room was

everything was amazing. even the gym was a good set up

good room service.

s quite far out of town, you will definitely need a car but be mindful there isn t much parking in the city

next to laundry room, which i am a light sleeper so kept me up all night

they gave complimentary spa appointments to make up for it which was

car parking - not enough room for everyone, fortunately we were able to park on the street.

g8 kitchen & staff dripping with history

wifi was fast as reception was dodgy

as we cooked it would have been good to have a few more kitchen utensils

parking was a little far from the room we stayed in and it was raining and extremely muddy so

real dry room for ski gear although they were more than happy to suggest i use the laundry / boiler and my boots

great location. beautiful views. convenient parking at our front door.

it is located near a golf course with wonderful surroundings

we also had wifi and off-street parking

location, very clean and comfortable, off road parking, very secure, helpful staff, will definitely

booked for six people with two kids

location and the room is large with a very useful kitchen.

the only place i've stayed for years with wifi limits

wifi was non existent no swimming pool car parking was tight nd awkward

great location, clean, staff was great, shower great pressure, fast wifi

it had parking outside the door of our unit

room were clean and fully equipped kitchen

location, lovely staff, room was clean, well equipped, shower had great pressure, the kids loved the playground

parking right at the door and a free room upgrade

everything you need to do you own breakfast and laundry

staff were great the rooms were very clean and comfortable you get great wifi and it's close to every thing i

great cooking facilities and awesome laundry

spacious, clean with adequate kitchen facilities. pool was a great added bonus

i had to wash a lot of clothes they helped with the laundry for powder and change

is great in walking distance to shops with off road parking, apartment is clean and

no parking space infront of our room but still okay