good slot machines and a good size pool table which was a good price to play

kids running around the restaurant

wifi wasn t great could do with better wifi in rooms

but impossible to order evening meal unless you d got the app which wouldn t download as wifi poor

room, the food, the beer garden and the breakfast options were perfect, great parking as well

breakfast bacon very dry (warmed up

breakfast was delicious and staff

clean and comfy room , lovely breakfast and friendly staff .

i am so sorry, i did not get the ladies name at the bar but heartfelt thank you

the breakfast which was included in the price was very nice and consisted of a full english breakfast

was allowed early check in which helped us out, good value for money, friendly staff.

it was super specious and clean, with very big bathroom, big tv, parking available and close distance to all

super breakfast , too much for an old un but great values and good produce .!

room was good, free wifi, great location, comfortable bed, breakfast was nice

have stayed here twice now and it s a perfect hotel, close to xscape, 10 parking, late check out, nothing

a lovely wee town it is, definitely worth making the effort to go in there when you're staying, parking was easy

bed, spa facilities and swimming pool were great

nice open bar areas

surcharge for pool if on a weekend or booking through booking.com. 20!!

wifi cut out every 10 minutes as well

the spa and gym wasn t included in the price or the breakfast

a very long journey this hotel was perfect - luzurious, delicious food (order the room service burger

parking is able and the internet is ok

free wifi - not always free in some hotels

from family wedding at 9am, with our party looking for sandwiches, only to be told the kitchen was shut

the coach house doesn't have room service.

no steak knife or scissors for the kitchen

kitchen facilities good and great tv with netflix

needs a proper kitchen bin. otherwise all good.

nice small kitchen completed with everything you need - kettle, microwave, cooker, mugs / glasses and

lacked maintenance as the dining table looked like someone had hit it with a hammer, the kitchen worktop was

breakfast, nice big room, comfy bed and good biscuits with the tea and coffee station in the room

on site parking and wifi is free and works well

wifi

breakfast was really good, lots of choice & everything cooked to perfection, i had poached eggs &

it would of nice if there'd of been bar or snack bar.

had to park in multi storey whereupon kids playing all day and messing about with cars throwing stuff about so

no explanation hardly saw receptionist always away from the desk noisy people next door screaming kids running

beds were like kids beds low down and every movement made it felt like you was going to tip the bed

woken by someone else’s alarm and then heard the person in the room above mine talking to her kids before 7am

kids enjoyed breakfast downstairs

the price was very cheap for a family room, and the best part was that the kids actually had separate, off the

good for kids with a playground on site

the bar and grill had friendly staff, happy and cheerful, great with kids, but they did get our order wrong

had a beer in the bar and that was good

queing at 1 point of bar rather than using full bar

everything lovely staff lovely room lovely hotel lovely bar exceptional in every way

free wifi. clean room. good tea making facilities.

did have wifi - had a laugh at the code

free use of wifi !

welcome, parking on site, lovely rooms, great bed, good hot shower and fast wifi

lots of television programs, free wi fi, great parking, excellent breakfast

of sleep due to the hotels boiler being in our luxury room with spa bath

very large room with large spa bath with shower, large screen tv

the modern decor, cosy and warm rooms, and free parking make it even better

reception didn t say anything about fan being available or giving me wifi code

plenty of parking, nice and clean and beds very comfortable

i like the fact it had a gym and wellness spa centre too

friendly staff, swimming pool was great for the kids.

like the breakfast buffet and the free parking as everywhere in the city centre has terrible parking fees

room service was good

signage and parking area needs tidying up otherwise great place

no stress with the parking

paid 20 extra for two hour early check in but found this unreasonable as we couldn t see how the early check

just a quick stop off whilst travelling up to scotland with the kids

there was parking available and the room was clean

to pay extra for use of spa and car park ( though we always spend enough in the bar for it to be deducted

room service

i had room service on valentine's night and had the burger

we ate in our room for breakfast and dinner on each evening and the service and food quality were exceptional

were friendly, good choice in meals and the spa was really welcoming

one small thing is the smell in the kitchen area was a bit strong.

room service was suppose to stop at 10, called at 8:30 and was told it had stopped

slower wifi than i hoped for

the staff very friendly, lots of parking

amenities, parking, cleanliness

allowed pet to stay with us

offered complimentary ice cream to the kids

shower with kids.

no kids channels on tv

so far and the staff has been superb every time both to the humans in our group - parents and kids - and to our

the bar it's self was great with a lovely bear garden out back, and the staff and locals were all very

the kitchen is a bonus as you can prepare a meal there

rooms were clean and tidy.. bar and beers were good and well kept..

+ free parking

buses are available but don't run late at night car parking is limited place is a little

to stay but what made it stand out was the landlord dave his lovely wife and olivia and jack the bar

breakfast was awesome ,very spacious and clean room ,tea and coffee making facility ,iron, fan

breakfast was great

clean spacious and comfortable room, friendly staff. plenty of parking. lovely breakfast

bar service excellent &friendly

here multiple times now as always a warm welcome, beautiful rooms and pet friendly too

wifi kept dropping out needs looking at otherwise excellent

great beer, great food and a lovely breakfast, the chef even gave my dog a sausage

great location early check in super friendly and helpful staff

it would have been nice to be able to have snacks on room service after 9.15pm :)

it didn’t bother me as i knew it was just stale water but my kids were complaining

supply a kids menu,

parking was easy

easy booking in experience, great size room, excellent shower, comfy bed, good wi - fi, lots of parking, great

felt like a herd of elephants were in the room above us and kids were running up and down the corridors out side

the two cottages booked, one didn't have a kitchen, and the other had no dining area to sit and eat - which with

very comfy bed, stylish bathroom, good access and car parking

no kitchen facilities just a kettle, no fridge or anything

a small kitchen would have been nice too so we could wash cups etc but we had to do this in bathroom

the noise from the adjacent coop isnt ideal(teenagers in cars etc) we also hadn't been given any wifi passwords

got confused where the parking was at first

the parking is always a worry when it is a separate parking management company with hefty fines for

the wifi hard to get on to

drinks in the bar are really priced low , brilliant

location. clean. near the abbey. good wifi.

the room service poor , i ring but no staff answered

we sat in the reception with a drink at night but the kids in the wedding party were running all over so we

we had some small kids in party and they were so friendly to them

room service quick and well presented

even nicer were the serving staff, they were just do friendly and helpful and were so lovely with kids in party

that they didn't do food for kids in the restaurant .

very clean with a lovely & cost residents bar with a relaxed atmosphere

breakfast food was over cooked it was dry and cold

apart from i could not see anything that referred to using wifi facility which could be useful in future

i found the breakfast to be of a good standard with good choices on continental break as well as full english

staff gordon was very helpful he couldn t do enough for us nothing to much trouble parking is a bonus overall

parking was free, as was wifi etc

handy parking

lots of free parking available, very nice stay would

onsite parking was a bonus too does exactly what it says on the tin

kids liked the room

no complaints plenty of parking spaces clean rooms and the breakfast are good

location , close to the dales and barnsley

breakfast was excellent!!

lovely helpful and friendly staff gorgeous lady working bar on night lovely stay thank you

breakfast was good value & room was really nice

the kids running around the restaurant and bar area shouting, not the hotels fault but they could have

weak wifi in the room interrupting constantly

clean, comfy room, love the upgrade option. wifi very intermittant

gym, swimming facilities and modern building

views were lovely, the staff were all pleasent and good with kids, the food was nice too, was able to check in

moved rooms due to noise and they were very hospitable with a late check out and free

everything to our liking as the room we had booked wasn't suitable for wheelchair and two kids, so they arranged

no room service but totally understand the policy

couldn't get onto the wifi as it sent me to a site i had to register on first.

not a place for kids

bar meals for 10 of us was excellent

easy to book in very pleasant- easy parking - good facilities around area

* exceptional staff * clean rooms * nice bar downstairs * free parking

all of us had issues with wifi connectivity.

tea at breakfast could have been stronger. no bar of soap in the bathroom. very minor things.

no room service.

good free parking at rear of hotel

parking a bit tricky but we went on a busy weekend with loads of events on so i think it d

lovely hardworking staff, loved bill the bar man . excellent location. on site free parking.

small hotel with free parking space

the meet and greet was great and friendly, room service food was lovely, fresh and delicious

easy spacious parking at the entrance

good quality price good restaurant ! good wifi

wifi access in room was not great.

receptionist was so welcoming, and lovely, the bar tendent was amazing friendly , night think cleaner

large room, with desk and good wifi

the wifi coverage was decent, but the speed was sometimes quite low (probably when more devices were

t get paper to order breakfast in room service despite asking twice

poor wifi connection thin walls and very noisy neighbours

beds were very comfortable-breakfast was good value for money

they were also very accepting of a pet

to city centre bars and restaurants, the staff let us check in early and the hotel has quite a late check out

it is also not appropriate to advertise yourself as pet friendly and then require guests to walk back and

where i needed to use my bank card he did not understand any english at all, there were young kids banging doors

clean facility, great wifi, and super friendly staff

kids running up and down outside our room at 2

location,rooms were great and free wifi comfortable beds ,iron hair dryer and shower gel in bathroom tea and

the kids favors at breakfast were quite

needed an early check in and the staff were so accommodating for this

only thing i couldn t do was join the wifi, despite trying several times using the correct password, this

very poor wifi,

breakfast is excellent the ladies are so friendly and helpful, the decor of the hotel is lovely, parking is not

it has great parking facilities, a bar, restaurant and conference facilities

realised j didn't know wifi code at 11pm and couldn't find it anywhere in the room

no kettle , tea or coffee in room breakfast over priced , need a kids price

everything, early check in, can parking your car. breakfast, amazing choice. well done everyone.

efficient check in - great location - early check in offered

breakfast and room service fantastic

very welcoming and we even got our room early check in

the hotel bar was perfect for what we all wanted

late check out of 11am

value for money, easy access, adequate parking, good location, clean and tidy, helpful

clean rooms, in a great location and bar facilities open til late.

the wifi don't allow to use an vpn access

size of room lovely friendly staff and really good food as room service

room where i was staying 317 there was no wifi

bit old fashioned, ordered room service in the morning and the breakfast was awful

friendly staff allowed me to check in very early massive room tv had internet access through wifi, but i had to

were a little hard for my taste shower was excellent overall we had a lovely stay the free wifi was easy to

was that many of the tv channels did not work due to weak signal and we didn t have good wifi signal in the

room was booked for three adults, only two towels in the room

just the wifi

the wifi did not work in our room which was a negative, however, this was not a major problem.

wifi & tv in room

so cup stains on the bed side unit and tea stains on kitchen surface

breakfast was disappointing, the bacon needed cooking more as did the hash browns

very good gym

rooftop bar is super amazing

laundry room, decent gym

excellent facility, liked the gym space and rooftop

breakfast had a good selection to choose from rooftop bar is lovely and nice cocktails room was

no water or small towels available in the gym.

gym was

24 hours gym great

convenient easy to find. good breakfast

great breakfast, plenty of choice

was billed for late check out staff couldn’t tell me why and said they would refund but i haven’t had the

i also made use of the gym whilst there and had a lovely view of the town centre from my room

was given the wrong key and when i opened the door there was someone else including kids which was very

plenty of secure car parking available but the landlord even let me store the bike in the cellar for extra

of free parking and a 5min walk to rail link for city centre at 3

easy checkin, friendly staff, good coffee facilities in the room & free parking included in the price

lovely staff, hearty breakfast, cozy room, plenty of parking.

food very reasonable, good for parking. room comfortable.

our 2 grandchildren , it was a brilliant stay over ,breakfast was amazing ,had such a selection ,kids couldn't

it was clean and spacious and the kids really loved the pool facilities!

seem to log on to wifi without payment, expected free wifi

size room, space to work, good wifi

staff amazing and very kindly gave me an early check in.

stay was great, but rooms prepared was fantastic and morning breakfast was so yummy and exciting

30pm so couldn t put kids to bed

beds are comfy and pets are allowed

was in really good location, staff were excellent and gave us a complementary upgrade and late check out

location breakfast room

must of been a football tournament as the kids was in and out the gym at silly o’clock and running up and down

i will definitely advice you take your own snacks especially if travelling with kids

staff behind reception were really friendly and helpful with kids

room was clean and quite spacious. lovely views over the race course. free wifi

size of the room and the gym ( too small and poorly equipped).

the hotel offers early check in and late check out for a nominal pricing

very central, requested an early check in with no problems

£25 charge for early check in

connectivity was awesome in my room, and throughout the hotel, barely seen such good wifi in many more expensive

the hotel offers early check in and late check out for a nominal pricing

especially i appreciated early check in by kind staff after red eye flight

had to downgrade to add a kids bed

had to downgrade to add a kids bed

we turned up early before check in to drop off our bags off

we were running a marathon the day of check out so they gave us extra late check out free of charge so we could

it would be great if the free wifi was unlimited and not just offered for 30 minutes.

the fact wifi is extra

wifi would be nice as most places offer this, however for the bargain price of staying over i

wifi would improve the service and perhaps the option of a hair dryer, but all in all, fair given

lift was out of order for 2 people with bad knees was little inconvenient but free wifi to compensate

kitchen facilities would have been perfect, with coffee, tea and earplugs (occasionally required

couldn't log onto wifi which was disappointing as one of the essentials i need in a hotel

lovely staff and nice homely fireplace and real ale. very central and not too busy or noisy.

bar is great

guest wifi was down when it rained heavily, but we could use the pub's

wifi unpredictable

terrace bar is only open on the weekend, which is a shame for those of us staying during week days

standard you could get any type of drink as a resident and not have to resort to our room for room service

the wifi was perhaps a little slower than average

bed was very comfortable shower was excellent breakfast was good staff were superb wifi in main hotel was good

wifi was excellent too

breakfast delivers everything you could want

modern, great atmosphere, good location, lovely rooms, very clean, double sofa bed for kids

lady on check in (post 10pm) was fantastic and the kids played a game and won a treat.

facilities- free coffee/hot choc machine which was absolutely wonderful for my kids

everything about it. breakfast was lovely

which i was worried wasn't child friendly; but they were and the staff were great with the kids and getting us

breakfast was amazing and very good value

kids loved the make ure own waffles x pancakes

kids happy and relaxed