good wifi connection

safe parking was also a big plus

to find and parking in front

it was handy to have the kitchen sink, coffee, and fridge in the room

first night we stayed in separate house where we cooked, played board games and did much needed laundry

no body soap in the bathroom. the french toast is not an option for the free breakfast.

in) was not very helpful ot welcoming; except security guard who helped us at night with luggage; breakfast was

wifi in the chalet was not very good

it has a very well filled mini bar nd provide excellent coffee in the room

had a huge bungalow with fireplace and jacuzzi bathtub

wifi is not good

so we could see them up close and personal, but also served with our delicious complimentary breakfast

has trails for birdwatching that does not disappoint with a waterfall on the property great breakfast perfect

excellent food restaurant and breakfast

breakfast was great

the breakfast was delicious, the fruit so fresh and yummy

remote peaceful location in the mountains excellent dinner and breakfast very welcoming

nice restaurant in the hotel and free breakfast was delicious

we didn't like breakfast, but it comes in a form of coupons to the restaurant and there is a pretty big selection

to irazu volcano, kind and helpful staff, great restaurant right next door, clean room, private parking behind

at end of day, having a bar to sit at is better than restaurant seat

private parking

excellent breakfast.

the parking is just by the room and under roof

free parking price correct breakfast 1h to irazu

breakfast buffet was okay.

bad wifi

breakfast was a little light.

breakfast was vey good

breakfast wasn’t the quality we were used to in costa rica

great breakfast and awesome views of the valley

we had a simple but sufficient breakfast there

pool service was non existent

we only booked passing through as would have liked to stay and relax for a few days and use the pool

we also enjoyed the pool area given the very hot weather we had during our stay

if the pool was working i would stay here again for 1 or 2 nights

the food and staff were remarkable and the outdoor pool entertainment was excellent

breakfast was plenty and very good

did my laundry promptly and well

good breakfast

better breakfast

nice breakfast (the common breakfast included gallo pinto -beans and rice-, eggs and fruits, but they

for the internet connection and wifi you needed to go to the reception (but that was ok)

they provided laundry service for an additional fee and it was done within an hour

wifi is free in the restaurant / bar area (50 -100 meter away from the tents)

none. although 1 plug in the room or wifi would be great.

real problem was for us was the lack of wifi - my husband works remotely

our kids enjoyed the pool

the kids loved hanging out in the pool after a busy day

nice pool.

the pool/jacuzzi was a nice place to relax

there is no room service

breakfast was tasty, well cooked by cesar the head chef and his staff who also took time out to

the is no room service, and the restaurant is not opened late.

breakfast was absolutely delicious

comfortable, secure parking and great breakfast

thought breakfast was included, and it was late starting

so helpful, making a lunchbox for us twice since we left to early for breakfast

clean collection of modern cabins surrounding an excellent bar and restaurant at the very end of a long and

the restaurant and bar are cozy and lovely

the food at the restaurant was delicious (breakfast - lunch - dinner), we would be coming back for sure

guess the big one everyone should be aware of is that the wifi doesn't reach the cabins, you can only use it in

main things, because the room was on the third floor the wifi wasn't available, even thou was included and the

excellent breakfast and wifi. very nice host. beautiful colonial house. very comfortable.

simple yet very very yummy breakfast

the place itself is a beautiful oasis with a very good breakfast

breakfast included was a bit modest - only fruit and bread

i like that the bar is downstairs

no clothes iron available. wifi is good, not great.

didn't close properly leaving an inch gap in one corner and letting all the noise from downstairs bar in which

the wifi didn't reach my room, but it was fine in the lounge area outside my room

excellent breakfast lunch and dinner served at hotel castillo

home to at the end of the day in the city: friendly faces, lovely food, comfy seats, good wifi, english

modern, good wifi, cool onsite bar, and my new favourite hostel activity - the welcome drink

staff was perfect and they really helped us with doing a lot of laundry for us in 2 hours

not too much of a negative but the bar didn't sell alcohol.

there are always activities in the restaurant area and also a spa and massage place

the shared kitchen is extra handy

parks around, great restaurant next door where you can get 10% discount, there's a lounge with a kitchen where

kitchen was fully stocked, seating inside and outside

we had a clean room with a small kitchen and hot water as long as the pressure wasn't too high.

very friendly, quiet apartments. everything you need. breakfast in the cafe next door.

hot water, change of the bed, cover other than a top sheet, screen on window, second trash can, laundry facilities

wifi was way too slow, roaches all over the bathroom, just one toilet paper roll, was the half of

wifi is very good

wifi is good. good place next door to have breakfast.

wifi, good outlets and a very very clean bathroom

excellent breakfast inc lauded in price of the room.

pool, but my room was nice size, large bathroom, lots of windows with good view

the kitchen staff prepared fish i caught at jaco

no pool

free breakfast. pretty ladies . happy hour

really enjoy the breakfast and appreciate that it was pet friendly

i had decent wifi in my room as well

the breakfast was great

extremely hard beds and pillows. bad wifi connection. slow service in reception.

the wifi is always great, the rooms and the service and breakfast are great too

the service was excellent and the breakfast was good.

had a room without window but there was a hole into an indoor space where noise was heard from kitchen etc

breakfast staff were pretty rude.

the breakfast was exquisite

central location, comfortable room, fast wifi, good shower.

the bartender at the bar was very nice and provided great service

you had better towels in the gym

when i tried calling room service, there was no response at all

location and facilities (pool, gym and restaurant)

is well located, walking distance to the main pedestrian street and restaurants, it also has parking facilities

wifi was also supposed to be upgrade, but coverage was terrible in our room

wifi issues

a family with kids came in and were shouting to each other making so much noise and no one said anything

got charged $22 for a laundry bag

however, the wifi at this hotel is abysmal

internal patio is beautiful, with lovely greenery, decorations, and space by the pool

beautiful old house with a large room, pool, breakfast everything was great

the wifi is excellent

good wifi

very nice staff, huge room, delicious breakfast, the kids loved the pool!

also, they have a room service on the phone, which became quite useful

staff was very nice, kind and accommodating, specially the kitchen staff

large beds, and sofa bed, on a small apartment with 2 floors) - to allow 2 adults and 3 teen-age kids to be

traveled with kids, its normal

could have used some more amenities in the kitchen. couch/rugs pretty dirty.

you are traveling with kids or want some peace, read this** this is without a doubt, the worst experience i had

parking really small only for 2 cars left my car outside and was vandalized

wifi worked well

-the parking: it was all an entire nightmare, when i arrived, first thing i did was request access to

kids loved the swimming pool

we also wished that the pool/hot tub was open later than 8, and room service went past 10

beds comfortable and a nice pool for the kids to play in whilst waiting for our hire

room and breakfast were great

every time my kids say this is their favorite hotel ever

the wifi was also pretty good

price 24h check in wifi was good

the wifi is excellent with a good speed and reliable

strong wifi

wifi good

the wifi was reliable and strong, and the central location makes it easy to walk to the city center

clean rooms - friendly staff - centrally located - free wifi and cable - great hot water

very noisy on a friday night with the karaoke bar and traffic.

nor the other services (breakfast / restaurant room service etc

wifi was ok

free breakfast is included and there s filtered water and coffee available in the lobby

also to mention is the free wifi, free coffee and 24 h reception

near main san jose bus terminals comfortable bed and clean linens abundant hot water strong wifi friendly staff

bkft to go with early check in friendly staff at night

recommended. breakfast included.

pool and gymnasium are available

should offer fried plantain everyday for breakfast

a spa is missing for a hotel like this

rooms are clean, pool and bar are nice.

also, let people know you replace the complementary water every time you ask for room service so we don t

staff friendly and helpful, very professional. breakfast is nice.

attendant spoke english, was very personable and accommodating and called a taxi for me after breakfast

mauricio killed it, made us a great breakfast

breakfast ok

wifi ants all over the walls in the room ac not working and very noisy very old towels see through

free parking

lots of space in a room, good private parking for a car. helpful staff.

but a good value with off street parking

the wifi worked perfectly throughout my stay

parking place

very pleasant. good location. friendly, helpful staff. great breakfast.

breakfast the next morning was great

good paid laundry service

price and the staff is very friendly! the breakfast was excellent!

excellent good value laundry service with same day delivery

very good location, nice staff, beautiful interior with a lot of plants, wonderful pool, amazing jacuzzi

quiet place, breakfast, cleanliness, price.

fun but tricky pool and solar heated hot tub areas

roof terrace, delicious breakfast, location, helpful staff.

was so kind and welcoming, loved the local complimentary breakfast every morning, lovely swimming pool, and the

nearby, some good restaurants nearby, very easy to get on highway to leave city from here, easy parking

the room was clean, had enough towels, but the kitchen was not really good for cooking, except of salads, it

i'm actually looking forward to going back and falling in the bed and ordering room service

clean, staff friendly, good breakfast.

kitchen light was hard to find as it was in the bed side of the room

free parking and friendly staff

parking lot next to the window, quite loud

the best staff and breakfast

staff, location withing walking distance to bus station, access to kitchen, good

my first proper hot shower in a month and very consistent wifi

some more fresh fruit options for breakfast would have been nice.

wifi was strong

wifi wasn t working correctly

the wifi did not work in the room.

got earlier but was able to check in, delicious breakfast included and there is strong wi-fi connection which

the pool area looks nice, however we didn t get to use it

gardens were very pretty and the swimming pool very nice

we really enjoyed the pool with our kids and to hang out there

good location and their breakfast is delicious

lovely rooms, good pool, bar and restaurant