no pool or spa

bed was comfortable and wet bar was handy for coffee/tea, but otherwise room is very dark, and in need of an

wifi in our villa was not working while in others it was ok

the breakfast was your regular gallo pinto with the sides of your choice, plus juice and coffee

friendly personnel, clean and spacious room, nice view on the garden from our terrace, delicious breakfast (with

breakfast was great

remote peaceful location in the mountains excellent dinner and breakfast very welcoming

the breakfast was amazing and the fruits were perfectly ripe.

excellent food restaurant and breakfast

our unit, brought our supper to the room when my wife fell ill and served us a healthy and tasty breakfast

good relaible wifi

the room in the bungalow is very large and has a fully equipped kitchen

wifi didn't reach the room.

friendly staff, welcome drink, fridge in room, delicious breakfast (pay extra), wifi

free parking

no body soap in the bathroom. the french toast is not an option for the free breakfast.

in) was not very helpful ot welcoming; except security guard who helped us at night with luggage; breakfast was

nice restaurant in the hotel and free breakfast was delicious

we didn't like breakfast, but it comes in a form of coupons to the restaurant and there is a pretty big selection

to irazu volcano, kind and helpful staff, great restaurant right next door, clean room, private parking behind

at end of day, having a bar to sit at is better than restaurant seat

private parking

breakfast wasn’t the quality we were used to in costa rica

really weak breakfast

nice view. nice people. made breakfast to take away

cold, even though we used 2 heaters. not very good breakfast, but fair.

great breakfast and awesome views of the valley

clean, good restaurant, covered parking. probably one of the better hotels in cartago

breakfast, parking, check in, check out.

the breakfast buffet wasn t great; stale cereal and generally to a low standard.

free parking price correct breakfast 1h to irazu

location and breakfast

pool service was non existent

we only booked passing through as would have liked to stay and relax for a few days and use the pool

we also enjoyed the pool area given the very hot weather we had during our stay

if the pool was working i would stay here again for 1 or 2 nights

the food and staff were remarkable and the outdoor pool entertainment was excellent

breakfast was plenty and very good

did my laundry promptly and well

good breakfast

better breakfast

nice breakfast (the common breakfast included gallo pinto -beans and rice-, eggs and fruits, but they

breakfast was tasty, well cooked by cesar the head chef and his staff who also took time out to

breakfast was late. 8-10am

the breakfast time is from 7:00-8:00, which is a joke / scam

thought breakfast was included, and it was late starting

breakfast great- staff were very helpful

breakfast was bountiful.... located near la paz park, great for kids

our kids enjoyed the pool

morning you could hear the workers, the hammers restaurant is not working anymore neither the spa (wrong

the fact that i could not use the jacuzzi and sauna, even when pool was ok to use

the all-day coffee machine, jacuzzi and pool and sauna are a big plus

first night in costa rica. really nice place and the breakfast was delicious!

try the omletts for breakfastud83dude0a

the free breakfast was amazing, i have celiac and they were able to make me some eggs without contamination

the staff members were very helpful and helped with laundry

breakfast was delicious

great bar and breakfast

is close to nearby eateries, bars, and walking distance to downtown

no clothes iron available. wifi is good, not great.

overpriced for what it really offers, deluxe room with spa bath we booked was all mould on the ceilings, hairs

excellent breakfast lunch and dinner served at hotel castillo

the room was clean and facilities like wifi were good

clean and secure, quiet inside good wifi.

wifi didnt work, staff wasnt helpfull

wifi is good. good place next door to have breakfast.

hot water, change of the bed, cover other than a top sheet, screen on window, second trash can, laundry facilities

note from the kids: wifi is poor in the apartment

great wifi, good beds, clean and amazing facilities

no free breakfast and no bar on site

like i gave them my laundry in the morning and when i asked for it at night it still hadn t even gone in the

many places to relax and read, an awesome bar and restaurant area and a very neat roof terrace

the staff was very kind. the complimentary breakfast was delicious.

kitchen was fully stocked, seating inside and outside

be nice if we could serve ourselves those things and not have to wait until the 8 oclock free breakfast, which

restaurant is just a few steps away and breakfast was really good

we had a clean room with a small kitchen and hot water as long as the pressure wasn't too high.

room was nice and spacious, breakfast offered with a wide variety of food, staff were friendly and helpful

bar tenders always smiling and ready to help also, security guy, bell room , reception everyone

the daily room service was great

great place for adults

me parking ticket because nobody explained you can't park 5 feet from door on the street in unmarked

wifi connection could be better.

gym facility needs maintenance, the running mill is not working and there is no other way to do

the guess service the food room service

on site parking very useful, given the heavy san jose traffic

breakfast was excellent and the wait staff at the restaurant were wonderful

is well located, walking distance to the main pedestrian street and restaurants, it also has parking facilities

free private parking and the personal so nice

additionally, during my stay, there were maintenance works at the pool level, causing disturbances for guests

bed and breakfast was good

breakfast decent but not like a 5 star property

30am each morning, and the smells from the kitchen were strong from this time also

central location, comfortable room, fast wifi, good shower.

breakfast staff were pretty rude.

breakfast was a bonus

of the rooms have windows that connect to the kitchen which made it impossibly noisy and the smells from the

a gym with old equipment but should be suitable

parking, pool, safety, atmosphere, location

loved how great the pool area was, the fresh cooked breakfast, the friendly staff and owner that greeted every

the kids enjoyed the hot tub and pool

it is a historical property yet has a jacuzzi and swimming pool upgrade

service, price vs proposal, gym

wifi issues

we ordered room service for dinner and it was good and not as overly priced as breakfast

a family with kids came in and were shouting to each other making so much noise and no one said anything

the room refrigerator was broken, had to ask room service a couple of times for thinks like wine glasses and

wifi broke off a few times

great location. comfortable bed, aircon room. had kitchen facilities.

they have parking and gym.

wifi seemed like poor strengh

gym was small

you are traveling with kids or want some peace, read this** this is without a doubt, the worst experience i had

-the parking: it was all an entire nightmare, when i arrived, first thing i did was request access to

parking really small only for 2 cars left my car outside and was vandalized

wifi worked well

spa bath was unfortunately quite dirty with soap scum

nice hotel, staff is very friendly, they have free self-parking

cold pool means it's impossible to use, and there was no meat in the breakfast

) with spa pool

if you need it, the wifi is pretty terrible throughout the hotel especially in the rooms.

wifi was good

close to terminals mepe and 7-10, clean room good wifi

location. quite good value. polite staff. strong wi-fi. laundry service in reasonable price.

staff was great, good wifi and close to center.

wifi was very good

the inside refrigerator bar didn't work

the night attendant was very gracious and got me set up with wifi

also to mention is the free wifi, free coffee and 24 h reception

great staff, close to downtown, clean hotel, hot water, good wifi.

there is good wifi

the wifi is excellent with a good speed and reliable

location in downtown, nice staff, bed was pretty comfortable, ceiling fan, decent wifi

very close to tica bus station. room was comfy enough. wifi worked well. hot shower.

the bed was too big for the room. the wifi would be down for hours at a time. it was kinda loud.

wifi good

wifi was slow and would cut in and out.

and there was one request that never came, the bar soap and lotion, which i needed during shower time, few

rooms are clean, pool and bar are nice.

breakfast was exceptional with very high quality staff on duty

clean property, friendly staff, free parking, excellent breakfast!

wifi ants all over the walls in the room ac not working and very noisy very old towels see through

breakfast is also a treat

attendant spoke english, was very personable and accommodating and called a taxi for me after breakfast

room shown was totally unacceptable with a window looking onto a air shaft second room had no wifi third room

staff friendly and helpful, very professional. breakfast is nice.

convenient location with parking, restaurant, and breakfast included

the wifi worked perfectly throughout my stay

but a good value with off street parking

wifi wasnt really good

free parking

price and the staff is very friendly! the breakfast was excellent!

friendly staff good breakfast the style of charm of the hotel including the furnishings, artwork, and fixtures

breakfast included in the room

great breakfast, chilled out bar and homely

very pleasant. good location. friendly, helpful staff. great breakfast.

a nice clean safe hotel with good amenities. parking nearby.

roof terrace, delicious breakfast, location, helpful staff.

fun but tricky pool and solar heated hot tub areas

the pool did not get the sun. so it was cold. the hot tub the same.

staff doesn't know how to speak english there is no water in the shower the wifi very weak there is a lot of

for the kids and i and it was veey spacious

not so great as our young kids had just come from a long days travelling, and we had a flight to catch early

they ran out of parking spaces, so i parked on the sidewalk

safe fenced parking for our motorcycles, or 2 or 3 cars

the staff is amazing, the rooms are really nice, everything is clean and the kitchen is well equipped

got earlier but was able to check in, delicious breakfast included and there is strong wi-fi connection which

some more fresh fruit options for breakfast would have been nice.

wifi wasn t working correctly

good wifi

staff really slow and not interested in sharing important things like wifi, how the parking would work and so

clean, staff friendly, good breakfast.

room, friendly staff, quiet, the mountain view, the parking, the cow statue (our 2 year old)

location, safe parking, safe location

otherwise all good and safe parking

good breakfast and very friendly staff.

it is clean and have good breakfast. evelyn is very nice and helpful.

cute, clean rooms. nice pool. great value

location, rooms, breakfast

rooms face the pool which was loud with kids in the early morning

we really enjoyed the pool with our kids and to hang out there

spacious and clean rooms, good shower, great buffet at breakfast, we r vegans and we didnt miss a thing, plus

secure parking, fast check in

the staff from the 24-hour room service/kitchen were confused that my package came with breakfast and dinner

the pool being surrounded by one of the restaurants.

we went out and came back arround 10:30 pm , aproched to the bar that is located on the main floor, ask to the