good wifi

excellent wifi connection

the wifi system has a problem and lacks any security

the hotel is beautiful, clean, spacious and they have nice play areas for kids

reading materials, different styled chairs to several quaint children s plays areas that small kids would

the room service is quite expensive

room service was poor and only 2 meals came and had to go down twice to get other meals sorted.

nice reception staff, nice room, an a great bar downstairs very reasonable price and good pintxos and

great location, good wifi

bar outside and off to the side was a little louder than early to bed folks who get up early and

lively bar with good simple food

mins walk fro the beach, located in a lively square, offering a bar & restaurant just below the hotel

the view is amazing (it would be even better without the parking lots in

easy onsite parking

the wifi is excellent and the car park with its ev charging point being a real plus

the wifi is excellent and the car park with its ev charging point being a real plus

beautiful, chap in reception helped us sort out a parking fine,

good parking facilities and easy access for wheelchairs

of parking

the guest house is a short drive to san sebastian, where we were able to park easily in a parking garage and

big parking space

missing a pool outside.

bigger parasols in the outside bar area, too far from town to walk

worth noting the pool indoors and there is really nowhere to sunbathe.

pool

when it was cold outside, we were told to order our drinks at the outside bar and then could bring them inside

bar was not very well stocked, but we did have a mini-bar fridge in the room

very clean, charming and pet friendly

a bar would have been nice in the lounge - even a self-service type

didn't have a signal but thanks to a good wifi connection we were able to use our laptops to watch news and a

setting with views over the beach from the balcony area where the receptionist/ bar brought our drinks up to us

everything. location. decor. staff. breakfast. pool. grounds.

there is also a wonderful swimming pool

limited food options, only room service

everything. location. decor. staff. breakfast. pool. grounds.

delicious & generous breakfast

very tired. in need of total refit, none of the ev chargers working

stunning views, quiet, comfy, clean, good brekkie, ample parking, safe in the room, fast wifi

very strict guidelines for pet owners.

gym equipment is old and outdated

bar is open during the day

you do not get access to the kitchen and rooms are tiny

nice room with a decent shared living room and shared kitchen

was a great host, made us feel welcome and granted access to kitchen area for wine glasses etc

kitchen facilities available in the evening

lovely property, large garden and all facilities bbq, kitchen to use comfortable rooms.

parking is easy, walking to the nearby old amusement park and funicular down to the beach

location was beautiful and perfect for us, there was easy parking, the room was perfect (and we were moved to

slow wifi. very slow at times.

staff who went above and beyond especially seeing we had 3 little kids, free coffee and tea and muffins during

helpfulness so near by bus to city centre yet in the peaceful countryside with fab views and free parking

free coffee and tea plus fruit with a lounge on the 1st floor with microwave plus a small gym

gym could have more facilities

air conditioning were not cold enough and wifi was very slow . noisy rooms

a modern hotel, nice spatious room, good facilities and common spaces (even a gym).

more like a apartment rental without the kitchen

we were able to have an early check in, which was great.

great views and location. kids loved the free sweets! clean rooms and good facilities.

pets are not accepted in the breakfast, they should have reserved space for pet owners

decent breakfast, quick room service. location is good walking distance to old town.

the cost per pet is 35 and 25 for car parking

they have their own bar and restaurant downstairs

tapas bar was awesome - food extraordinarily tasty

were told the bar and restaurant closed at 10

has bar and restaurant

a bonus is the restaurant bar downstairs

with good bedding, we got free room upgrade because of baby, tons of parking in front of hotel, gym very modern

didn't get to use the rooftop pool but it looked lovely, as did the surrounding terrace

breakfast is excellent, wifi working perfectly, free parking slots

bar at the ground floor is very handy if you don't want to have full breakfast

facilities were great, there was plenty of space, gym, pool

breakfast

beautiful room with incredible views. nice breakfast.

great views from the outdoor bar area

room service for breakfast wasn t accessible via phone so we had to order at main reception.

the gym is tiny, as is the pool

staff, very comfortable room, nice terrace, very nice breakfast, delicious coffee, good wifi connectivity,

good clean rooms - the mountain side has the better view, the road side comes with a kitchen; both work

great wifi

or a bottle opener, there were only a few plates, and there were no small bowls or similar kitchen items at all

the room (ours was 21) consists of a small lounge/dining/kitchen area, the large double bed and an ensuite

for 90 min)

the wifi was good

garage parking was a nice freebie, but the best is the spa and water therapy

the restaurant wasn t operating, bar was also closed and breakfast couldn t be booked through booking

lively bar & pichos looked very tasty

breakfast with nice view of the beach, parking close by, wifi and shower

there is no safe nor a minibar but when i booked the reservation, i was offered the use of their fridge (dining

price and the fact that there was no mini bar or safety deposit box in our room

i was there for 5 days the wifi didnt work in my room

great roof top pool and excellent refreshments

the gym jacuzzi facility was a good bonus

well equipped gym

- gym and spa - rooms - cleanliness

why is there no free wifi

we loved the breakfast, with options of having it downstairs or in the room at no charge.

we thought the lack of spa or pool would be an issue, it really isn't

the breakfast was delicious and the staff always ready to help

breakfast was delicious and the welcome drink at the bar was a nice touch

the breakfast could be better.

wifi didn't work with iphone

location, staff, breakfast, wifi

free wifi

delighted there was a good car park. we were facilitated with an early check in.

spa tub was old and broken after one time use

wifi worked sporadically and then stopped

) as huge trucks were unloading and loading huge metal containers full of laundry or smth

it would be nice to have a bar area for guests.

good position for beaches and old town, wonderful breakfast, very helpful staff.

very polite staff, excellent location, good breakfast, the room has all you need - a really pleasant

wifi was terrible in my room

not allowed to leave your pet in the room unattended, but you're also not allowed to bring your pet into the

fact it s pet friendly and the pista de hielo is next

wifi was extremely poor, breakfast is poor, the cleaning staff entered in our room while we were

breakfast served to table due to the virus but with a wide selection of food

not all of the facilities were open. the pool & spa on the website weren t part of the hotel.

overpriced extremely small rooms no gym

fantastic view unforgettable breakfast very luxurious room great location

was not working so i had to resort to whatsapp to order room service

staff outstanding and standards were excellent would benefit from a small gym

the staff, the size of the rooms, the breakfast options & the overall place was excellent.

breakfast is not available for a very long time, there is no room service outside of breakfast hours which

in order to access to the wifi, i had to proceed to certain pages that the receptionist didn t give at check

at 9 am, according to our experience very late for 4* hotel, we asked, but no exception was made; wifi not

we arrived at 22:30, the restaurant was closed and room service was not possible, this was really inconvenient

we enjoyed the bar and restaurant attached to the hotel and appreciated the early check-in we were given

excellent breakfast. good location

a separate space where the kids could sleep

great bathroom. kids loved the spanish candy at the reception.

the wifi offering was quite basic

strong wifi

a useful fridge - and a microwave we didn't use - plus some crockery/cutlery, but it was not a kitchen facility

room service was very thorough and the staff engaging

we stayed for one night with our dog and didnt have to pay the pet fee

room clean and comfortable pet friendly

outstanding restaurant downstairs and a terrific bar program with inventive cocktails and solid classics alike

the staff was super accommodating and welcoming; our room was comfy and the room service from narru (the hotel

was extremely kind and helpful and the hotel offers everything you need including a sauna and gym which was a

food in the hotel bar and restaurant, very friendly staff

slight negative is the gym and sauna aren't amazing

nice breakfast and powerful wifi

fine for singles, couples or groups but not for families with young kids

very pet friendly (dog got its own bed and bowls) and absolutely great value for money

location, rooms, that you can have a child or pet with you

decent, modern hotel, wifi was good.

breakfast buffet was fresh and very tasty

breakfast could have had a little more choice, but it is a small hotel so nothing much to complain

the gym was too small to have any value

only draw back to the property is how early the bar closes - but otherwise everything is perfect

check out at midday and early check in was much