you do not get access to the kitchen and rooms are tiny

nice room with a decent shared living room and shared kitchen

lovely property, large garden and all facilities bbq, kitchen to use comfortable rooms.

kitchen facilities available in the evening

should be kitchen facilities for the morning too

however we booked a room that showed a small kitchen and this had been made obsolete

good parking facilities and easy access for wheelchairs

of parking

room was equipped with a kitchenette worktop with cupboards and drawers underneath and a fridge, together

accomodation, great view and usefull parking

there’s also a small gym and several cozy areas where you can relax and unwind

more like a apartment rental without the kitchen

gym could have more facilities

a modern hotel, nice spatious room, good facilities and common spaces (even a gym).

no facilities of kitchen inside the room at all

there is a rooftop pool with a snack shack for convenience and the main hotel bar had a lively atmosphere in

new, clean, welcoming and very friendly staff especially at the bar and restaurant

caffe and gym

the swimming pool was far to cold to use very disappointed

the gym is very limited

the mixologists at the outdoor bar are truly artists

soap next to the bath. bigger/ other swimming pool.

out of town and will have to drive in every time you want to tour or eat in town, but underground parking in

the breakfast is obviously a highlight

everything spa location facility staff all is the best.

pool outside is looking green!

good bedding, good wifi, pleasant park , very good coffee at cafeteria.

beautiful location, free parking and very helpful members of staff!

whilst the pool itself was clean and the area to sunbathe was fine, the surrounds and also the gym needed

we were too early in the season for the pool to be open.

in the room of my kids, it smelled like smoke because of the restaurant in the ground floor

clean.heating facillity at bath room. gym next door.

had interconnected rooms so our two young kids could have some independence

pet friendly

great views and location. kids loved the free sweets! clean rooms and good facilities.

wifi worked really well

excellent wifi connection

not allowed to leave your pet in the room unattended, but you're also not allowed to bring your pet into the

big room pet friendly helpful staff

the room is very big and clean, the breakfast was very good and they are pet friendly

the kids loved being so close to the

out after that), and then on the last night being called down from my room as someone in the bar had not paid

our beds were flimsy beds on wheels, almost like holiday camp beds for kids

tapas bar was awesome - food extraordinarily tasty

they have their own bar and restaurant downstairs

good location, clean, good sized room, gym was nice

wifi not strong

weak wifi signal

breakfast was excellent

limited selection on the room service menu and limited times to order but that is only minor.

staff who went above and beyond especially seeing we had 3 little kids, free coffee and tea and muffins during

very handy for the amusement park if you have kids - but not close as to be intrusive

the free parking was a bonus

the to/from san sebastian bus stops just outside the hotel are a real plus point as parking in san sebastian

there was a family who let their kids run about until 10

breakfast was lovely

the gym is tiny, as is the pool

silence, aizome, pillows, room service menu

breakfast was good, staff very helpful and friendly

the little plunge pool on the rooftop terrace makes for a refreshing break from the hustle and bustle of the

my only complaint is the gym doesn't open until 9am. nothing else bad to say

not offering room service

i went to park and realized i had to go and check in first and that was complicated to do with kids in the car

super breakfast, ok wifi

the staff, the size of the rooms, the breakfast options & the overall place was excellent.

great placement and extremely pet friendly!

quiet room overlooking the river. good shower and wifi. excellent breakfast. nice staff.

location, rooms, that you can have a child or pet with you

breakfast too late for us. extra charges for pet and parking

we took our dog and the hotel was very pet welcoming

liked that it was an adults only place with no kids, the staff were very friendly and helpful

great location. wifi was very important to me as i had an important meeting.

the wifi connection from my room wasn't strong enough to work from.

very easy access to wifi a very good working wifi

we loved the gym and wellness facilities and will definitely be returning and will be recommending to family

breakfast with nice view of the beach, parking close by, wifi and shower

the wifi didn't work in our rooms

10-15 minute walk to old town and all the main attractions and pintxos bars

great location and bar at the front

the wifi worked fine

very polite staff, excellent location, good breakfast, the room has all you need - a really pleasant

can enjoy an assorted breakfast, rooms are comfortable, wifi works good

very clean and tidy, very friendly staff members, excellent breakfast and very close to the beach and all the

air conditioning not working. no availability of early breakfast with early airport departure.

wifi in the room not hood but strong 3 and 4 g so not a problem for us.

the hotel charge for a pet is steep for

location bed staff wifi

wifi was very poor

free wifi

wifi didn't work with iphone

excellent beachfront location and breakfast, clean and not crowded, very helpful and kind staff

the breakfast could be better.

overall, one of the nicest hotel staff ever met, even though so professional, either at the bar or the

everything except the bar service. relay perfect room, wonderful staff and super clean

the restaurant amelia was among the best i ve eaten in and the g+t s in the bar were

to the area with amazing local food spots on the doorstep / yoga & gym fabulous/ rooftop pool & bar delightful

indoor playroom for kids advertised does not exist, very slippy shower and no mats

convenient space with integrated co-working, gym and hotel facilities

everything: big room, swimming pool, bikes, table tennis, gym, laundry and more

laundry, work areas great for concentrating, pool definitely a plus, community kitchen allowed us to prepare

location, cleanliness, hot shower, balcony, wifi, warm (january)room

room service was very thorough and the staff engaging

wifi is not too good dometimes

wifi in our room in some places was not that good, so if you need high speed, you must be in a

a useful fridge - and a microwave we didn't use - plus some crockery/cutlery, but it was not a kitchen facility

limited room service menu

we also enjoyed the gym, especially the sauna and steam room

10 3- details 10 4- design 10 5- attention 10 6- quality 10 7- room 10 8- building 10 9- wifi 10 10- location

rudely told that there were no tables, yet it seemed empty and we were prepared to just have a bar snack

hotel, excellent service, enjoyed use of spa and gym, perfect location

greata/c, wifi

negative - room service could leave a couple of bottles of water in the room after cleaning

lack of tea/coffee in the room. wifi was bad (frequent disconnects).

the gym in the basement isn't quite finished yet.

breakfast choice is a bit limited, wifi was sometimes slow.

pool was very shallow and for a hotel at that price point a gym would have been great

room service very expensive

the early check in for both rooms was another big plus in terms of service

room service was good w free champagne and water offered in the lobby

- beautiful rooms, excellent service, staff lovely - special mention for michael the roof top bar waiter - such

and breakfast which we opted to take after we got there was excellent

the gym was too small to have any value

the hotel offers an incredible breakfast, has a gym and is very

breakfast and gym were ok, can be improved slightly.

bar next door closed around 12, would have been nice if it opened later

there is a cosy little bar which is a good place to take a nightcap and in good weather a great roof garden

the room service meal we ordered was exceptional

the gym was small, but we made use of it

gym facilities were a bonus

gym was okay but there was no towels, no cleaning equipment or drinking water this was very

i was pleased that they accommodated an early check in when our flight arrived early in the morning

location locker luggage storage late check out easy check in

comfortable bed good wifi spacious

wifi

great wifi, great staff

wifi works great

you are near the city centre and wifi was good

the room was spacious and very clean. beds were comfy- kids slept til 9am!!!

poor wifi, signal kept dropping out basic continental style breakfast, nothing hot poor bed linen, could

wifi was strong and free, and my shower had seriously magnificent water pressure

the room was spacious and very clean. beds were comfy- kids slept til 9am!!!

the instructions on how to get it in advance, but we made the mistake of assuming we would have wifi upon arrival

wifi reception was a bit poor.

expect kids in a boutique hotel

the heated pool could be a degree or 2 warmer.

lovely pool in terrace

breakfast, helpful staff and a great swimming pool to spend some siestas relaxing while the kids play

room with a balcony over the beautiful pool area

owner , very welcoming , amazing property and beautiful pool - the weather cold so didn t use

parking by the house and take the bus up the street for 2 euros to go to town

to name a few of its great features: lovely rooms, great outdoor patio with fantastic pool, free parking,

off street parking a bonus

good wifi

excellent wifi connection

the hotel is beautiful, clean, spacious and they have nice play areas for kids

the wifi system has a problem and lacks any security

wifi was very slow

room service was poor and only 2 meals came and had to go down twice to get other meals sorted.

hotel had the worst wifi i have ever experienced : even a random hut in the thai jungle had a more stable