the pool was a bit smaller than i thought it would be. had to wait to 2pm to check in

bar staff great reception staff great

there is a bar and a comfortable lounge area

first night we were unable to sleep at all because there was a huge group of kids(30/40 kids or so) , from a football team i presume, that they were running, shouting and

shower (also without division from the bed room is not really practice especially traveling with kids

gym and pool were clean and welcoming but small

the pool was narrow and long, with a maximum depth of 1

gymnasium was a bit of a let down, some equipment broken.

make sure you use that rooftop pool.

the gym could be bigger and better.

hotel its staff and wonderful breakfast is the best value for money i have spent in a long time

the pool was lovely and the honesty bar there a great idea (take the drinks you want from the fridge and mark off on forms provided)

i didn't use the pool but it looked clean and well-maintained and the garden is a real sun trap right into the

the breakfast was excellent - good choice with local and homemade produce

food fabulous , pool

special mention to juan whose service in the coffee bar was so friendly

is my first hotel that the hotel swimming pool is paid by everyone, guests or no guests- i understand that they could have a great spa

no kids in pool & extra charges for everything.

also, having specific schedules for kids or adults its unique

location in town 10 minutes walk to the centre car park the spa was great staff where very helpful and the room was nice would definitely go

was nothing i disliked it was really lovley and the pool was open till 9 at night the children loved

very pleasant stay. great breakfast.

the size of the room, the spa in the room and general cleanliness

realy good location, rooms were clean. great breakfast offer

small, clean pool, although some of the beds need changing

nice bar around the corner with outdoor seating in sunshine

we were disappointed with the wifi.

the swimming pool was very cold in oktober ;)

pool beautifully clean

bars, room service)

nice shower that worked well with plenty of hot water. the wifi was strong.

for 5 min, no sound proofing

wifi is so bad and the room is quite old which does not look like photo and no place to put stuff

i wanted 24 hour reception

wifi didn t work for us on any devices we tried sadly.

wifi was very patchy on the third floor

there was no closet with doors in my room, just a bar with hangers.

bar in the hotel was not really open and it didn't have a full selection of drinks available

no bar but not a big issue.

i used a bay around the back which was reserved for bikes bar 8 to 11 weekdays

pending on fitness

on a lovely alameda for strolling next to the historic granados bar

beautiful hotel, breakfast had so many options

equented by famed writer garcia lorca) and across the street from the iconic ysla

i liked its good location, very helpful staff and availability of restaurants and room service.

i tried breakfast, great varieties of everything (eggs, meats, breads, fruit, drinks) it has gym and pool on the roof with bar and dining

gym got all the equipment for a basic but full work out

they were able to accommodate a late check out

room, a huge double sized bed and a good sized bed for the kids

didn't end up using the gym or rooftop po but saw them both

maybe a few more lounge chairs around the pool area.

given to kids upon check-in

honor bar at the pool

the pool was great on a scorching hot day

staff went out of their way to help us. with early check in and booking attractions

wifi goes on and off a lot!

wifi was spotty.

excellent wifi

wish that i had found the hotel bar earlier than i did

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

adequate gym for holiday workout with steam room and sauna as a bonus

this is my only down point as i was travelling with kids

the pull out bed was queen size so two smaller kids can fit in well

the spa water in the lobby was refreshing on the hotter days

gym equipment selection was limited and would be better if there were some weights

lots of bars/cafés close by

lovely bar with brilliant tapas free with every drink and nice restaurant menu

friendly, professional bar and restaurant staff and good food,well presented and prepared and excellent wines

nice bar downstairs

tram from bus station or train station leaves you 50 metres from your hotel spacious room lounge bar in hotel services good food till 11 pm ideal if you arrive late staff at reception good english

the bar in the hotel isn't the coziest, but there must be literally 350

i have not manage to use coffee maker but the coffee in bar was likely much much better.

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

super clean and beautiful rooms, lobby, and bar area

the bar closed early so we used local bars

it also has an exclusive bar on the roof area that can be booked separately

access to rooftop bar for premium customers only

room service didn't change sheets or towels, they didn't put ear pud or toothpaste, it's upon

my children like the bunk bed and special book for kids. the location is very good.

where comfy and kids bunk bed in an extra room is a great idea and thelcation of the hotel is

friendly service & early check in

great especially th e nespresso coffee machine, fresh orange juice location was great facilities, bar and pool was great free parking was a

wifi reception in the room

we ate in the bar restaurant which was lovely and the special dishes were very well priced

the kids loved the breakfast (a bargain (-)was really bad - kids complaintes a lot (-)no where because they thought my room was flooding based on white noise audio i had to sleep the kids

the wifi was weak

when the roof terrace bar gets its licence in june 2023, i would then further improve my rating to best rating available

breakfast was excellent

to add to the amazing team at the front desk, room service and the concierge when i told them i m sick and not feeling well, i was treated like

and i don t think i ve had such an amazing breakfast

rooms are lovely and the bar on top floor is comfortable place to unwind and have

sound proofing towards street, you could hear crowd from nearby tapas bar sometimes

staff very helpful, location superb, breakfast very good and i loved the roof terrace

the only issue is that the wifi was pretty weak in the room (the mobile network is also weak) (+) really good wifi which managed to cope with backing up all my 100s of photos and videos of granada (-)wifi was very weak (+)good wifi connection, comfortable beds (+) beds are comfortable, room safe is available, wifi was good and freely available

liked the staff who were very responsive and breakfast was perfectly acceptable

the breakfast buffet was also great; the best we ve had during our 2 week stay in andalusia

a pool whould be nice to have when outside are 35 degrees. ud83dude0a

the hotel was very clean and room service was excellent

gym could have offered some free weights and floor space

i wish they have had a pool and a sauna like the one in seville

very noisy at night. we could hear kids running down corridors until past midnight

appreciated the laundry facility- so able to wash my travel clothes

facilities like the kitchen, daily room cleaning, laundry room, and balcony spaces are all great bonuses, as are the large rooms (with lovely views

full kitchen on the main floor, and a very fancy lounge to hang out downstairs, there was even a gym and weight room

location, kitchen/laundry-room/gym-room/seminar-rooms

location, kitchen/laundry-room/gym-room/seminar-rooms

junior suite was excellent for kids. lovely staff. beautiful buildings.

nice spa service

spa and facilities

the staff, the rooms, the location, the gym and sauna area

the spa facilities could be better but the staff were great and the breakfast was excellent too

they provided a tea kettle and mini bar fridge that were very useful

the location is perfect, the whole hotel was spotlessly clean and very comfortable and the bar and restaurant are lovely

many restaurants nearby and a good tapas bar behind which unfortunately didn't open until 8

hotel with great restaurant and bar used by locals and tourists

many restaurants nearby and a good tapas bar behind

the rooftop bar with the views was stunning (also the bar staff was nice)

also antonio in roof bar was great

great location, comfortable beds, big room and bathroom, lovely bar on the rooftop

hotel is such good value for money, it's adults only and the roof terrace adds so much to your stay there

rooftop bar is really really nice too

we loved the terrace bar overlooking the alhambra

wifi was weak and the cable channels were not

there was free coffee availabe and good wifi

clean and there were some nice locations like a seated area outside the room to read and also a gym

loved the patio, terrace, food options, helpfulness of staff, location & laundry service.

in spain, it would be nice to have the option of a light continental breakfast offered through room service

breakfast could have been better for the amount paid

room service meals where poor quality for money. breakfast was disappointing for a 5* hotel

there was no food menu to suggest if there was room service available

wifi was erratic and not fast

wifi and breakfast was also okay

everything was great! wifi not super fast, but fast enough.

were there for business and we really needed the wifi working

wifi wasn't great, if you need wifi for business then have another option with you

location in the very center of the city. fast wifi. very good price on booking.

loved the large bathroom with spa bath.

the jacuzzi/spa bath was amazing

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant, it was quite noisy for a few hours in the night, however eventually quietened

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge also of the hotel reception

hotel well located and had all the facilities: bar and restaurant.

everything top quality and old world character, very spanish

breakfast was delicious, but a little expensive for spain. still worth it.

nice pool area

hotel is beautiful and full of character with nice rooms and furnishings and lovely bathrooms; breakfast in the intereor courtyard is super; walk out of the hotel and you can be at the alhambra

very minor things - not enough milk in the room for coffee (but accessible from breakfast bar) and shower door needed adjustment