the area around the pool needed a good clean

spa brochure proposed a swimming pool but there wasn't one

pool, free wifi, hotel was pretty much empty when we went so felt v

bar prices very reasonable and staff very courteous

great spa and extremely good italian restaurant

the staff is very friendly, the rooms are simply perfect & a nice swimming pool turn it into a splendid package

very good breakfast with tasty coffee

the pool area is well maintained

food fabulous , pool

pool is good too, not so much

swimming pool too small but okay

gym needs updating, avoid the mini bar (expensive), and the pool is rather small, usually busy

beds, modern rooms, good breakfast set up, bar on site, excellent parking

of the bathroom accessories were broken like flush for urinals ,also went i went to gym the gym was not sanitized properly and also there were no sanitizers

the gym could be bigger and better.

the pools gets a bit too crowded with kids between 4-7pm but it is peak season so to be expected

the only thing, the wifi was a weak in the room - we could still use it, it was just slow.

a mother was checking out and informed of additional charges for her fees for 2 kids, but she had paid in full on bookings

excellent in-room service breakfast. comfortable terrace for coffee at the front of the hotel.

terrible wifi connection

helpful friendly staff and breakfast. free gym.

the gym that was actually important to me was very small and super hot, so don t expect much from

30 called for room service for drinks

room service doesnt have much options - so the best is to arrange for meals outside of the hotel

great hotel! the spa is amazing! must book in advance but so worth it

everything! room, staff, location, breakfast, style, cleanliness etc... etc...

the wifi was not the best in our room, but worked fine in the lobby.

we ordered a room service and the food was not so good for the price.

wifi also ok

room there is no milk, we asked could they bring some up and told us it would cost us 15 euro for room service, when we then had to go down their answer was in spain they don't put milk in their

rust in the bathtub, damaged ceiling) wifi was very weak the room was hot, and didn t have air conditioning as not available in

there was no closet with doors in my room, just a bar with hangers.

was no bar open in the evening to have a relaxing drink

wifi was very patchy on the third floor

i used a bay around the back which was reserved for bikes bar 8 to 11 weekdays

beautiful room and comfortable, it was a bit noisy because there were kids football teamsud83dude02 but it's not that bad

the pool was a bit smaller than i thought it would be. had to wait to 2pm to check in

pool not open. a bit noisy as a school group was there. a bit far from restaurants and bars.

swimming pool is good for kids

the pool.

nice shower that worked well with plenty of hot water. the wifi was strong.

rooms are very comfortable, good bed, tea/coffee making facilities ( no fridge), and ensuite with spa bath and a shower (-)bathroom was nice - but i couldn't work out how to use the spa bath (-)noisy aircon and spa bath didn't really work (+)00) room was good , disspointed the spa bath didnt work after a long days walking it was needed (-)no spa bath breakfast was average

wifi was basically nonexistent in the room

good wifi, we managed to work a bit

good location, very clean and quiet room with nice street view. good wifi

strong wifi

wifi was a little slow.

restaurant was closed but we knew that before booking, but bar food was very good

was super espacious and comfortable, and it had a shower and a bath tub which was ideal for the kids

great on time laundry service which was crucial for our stay

didn’t quite work (eg no conditioner provided, hair dryer coming apart, living room where kids were sleeping got very cold)

wifi signal in room not stable.

stunning room with amazing views, beautiful features, friendly staff and i loved the open air bar with the views of the city

wifi was erratic and not fast

wifi has not been working properly the first night

location and facilities superb nice rooftop terrace with plunge pool a nice touch

amused and clearly couldn't have swum anyway in such a small pool (but it would be ok for small kids) when some eventually got out, we could have squeezed in but were wondering about hygiene with

i tried breakfast, great varieties of everything (eggs, meats, breads, fruit, drinks) it has gym and pool on the roof with bar and dining

you want to enjoy the swimming pool bear in mind kids are allowed as well so we did not enjoy the drinks in the pool as much as kids were jumping

was full of kids and cloudy

bar closed in evening 10pm

location to alhambra. superb with kids

hotel reception closes at 7pm . no restaurant or bar service after that.

wifi was dysfunctional, but at such a historic property, who really cares?

late night staff arranged for drinks to be left in our room as the bar closes at 10pm and we had chosen to eat in the main city and were back late

given to kids upon check-in

staff were very friendly and the roof top pool was clean and refreshing

pool, bar etc and nice

staff went out of their way to help us. with early check in and booking attractions

also the relax pool at the rooftop which we enjoyed on the hot summer days to dip and chill

restaurants and a laundry shop are a few steps away

the breakfast buffet was also great; the best we ve had during our 2 week stay in andalusia

we also did our laundry in a nearby laundromat that was so clean and modern = the best

there's no cocktail bar as advertised on the booking

the only issue is that the wifi was pretty weak in the room (the mobile network is also weak) (+) really good wifi which managed to cope with backing up all my 100s of photos and videos of granada (-)wifi was very weak (+)good wifi connection, comfortable beds (+) beds are comfortable, room safe is available, wifi was good and freely available

location is excellent, a lot options for tavernas tapas bar and night life

we ate in the bar restaurant which was lovely and the special dishes were very well priced

wifi reception in the room

great especially th e nespresso coffee machine, fresh orange juice location was great facilities, bar and pool was great free parking was a

the tv worked great, as did the free wifi

it also has a small gym

u get a reduced price from the hotel), only 2 mins away

the room i’d booked in first place which was changed on second night also despite request, kids room was far

spa room is super nice, staff is top notch and very helpful

perfect location, good breakfast, ok wifi/air conditioning.

nice to have pool area as

did not have breakfast, so cannot comment

pool can be crowded

- more parasols for shade would be nice at the swimming pool area.

perfect hotel, super comfy bed and the pool area was great after hot day exploring

there was a kerfuffle when we ordered room service, there is only one menu from one restaurant , and yet the guest service connected us

breakfast was the best we had in 2 weeks of travel in spain

very good breakfast double bed good

my children like the bunk bed and special book for kids. the location is very good.

there was a bar on the top however it was for club members. had a very nice view.

the bar closed early so we used local bars

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

the bar in the hotel isn't the coziest, but there must be literally 350

i have not manage to use coffee maker but the coffee in bar was likely much much better.

super clean and beautiful rooms, lobby, and bar area

it had a tv and wifi

the roof terrace bar is a must to visit

wish that i had found the hotel bar earlier than i did

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

wifi was working well

the wifi was good and so was the aircon

there were plenty of restaurants, bars and shops nearby

we did not use the gym and only had a drink in the cafe

i wish the gym had free weights :)

doing laundry there was relatively

many restaurants nearby and a good tapas bar behind which unfortunately didn't open until 8

the location is perfect, the whole hotel was spotlessly clean and very comfortable and the bar and restaurant are lovely

little bit noisy from the street as the bar downstairs works until late, but i am night owl so was absolutely

they provided a tea kettle and mini bar fridge that were very useful

the bar and restaurant were excellent

the jacuzzi/spa bath was amazing

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge also of the hotel reception

loved the large bathroom with spa bath.

hotel well located and had all the facilities: bar and restaurant.

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant, it was quite noisy for a few hours in the night, however eventually quietened

air conditioning in our room didnt work well. wifi was weak signal.

impossible to find with gps. slow wifi.

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee

sure if there was a bar in the hotel but we didn't need it anyway as went out for drinks and meals

no bar in hotel

the wifi kept cutting off.

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be done

wifi in room not good, used data instead, if this could be beefed up it would be much better

free wifi

limited 5g reception in the room, but free wifi.

friendly service & early check in

excellent location. comfortable beds. free efficient wifi

everything was great! wifi not super fast, but fast enough.

shower was good with plenty of hot water and the wifi worked well

were there for business and we really needed the wifi working

wifi was a bit spotty but we were in the top floor.

very minor things - not enough milk in the room for coffee (but accessible from breakfast bar) and shower door needed adjustment

everything top quality and old world character, very spanish

the room offered ample storage space and the spa shower was a treat

the breakfast food was excellent with many choices

room was beautiful but there needs to be better directions for how to work the spa tub

- friendly and helpful staff -gym -sauna -perfect location - big patio

junior suite was excellent for kids. lovely staff. beautiful buildings.

the staff (adela, in the morning) solved a challenging frustrating situation- the spa area was not functional- she booked us any available slots for the spa area in the nearby

nice spa service

good gym, nice view to the cathedral

the pastries at breakfast were also so delicious - light and oh so flaky

choice of room service was poor

it reads: small and luxurious great staff great breakfast great rooms a general feeling of great

the room and bed were very comfortable with great ac and wifi

we had to depart before breakfast and they made us up a to go breakfast box

th the option of a picnic breakfast for those who have an early booked alhambra tour

great staff, great breakfast

great location, very helpful staff and very nice breakfast!

extensive breakfast

building, fantastic beds, helpful staff who suggested restaurants, really lovely buffet breakfast included with cooked breakfast also available, amazing location at

appreciated the laundry facility- so able to wash my travel clothes

the complimentary laundry service was a thoughtful and convenient addition

location, kitchen/laundry-room/gym-room/seminar-rooms

the residence has the gym, 2 kitchens where you can cook, also a patio so you can chill outside with a nice view

full kitchen on the main floor, and a very fancy lounge to hang out downstairs, there was even a gym and weight room