didn't get to use the pool because of bad weather but the pool area looked really nice

he served drinks, took food orders, delivered room service, on and on

only thing weak wifi signal

wifi is good

the breakfast was fantastic and set you up for the day all you need and want

upgrade to the suite the buffet breakfast the spacious room the room service giving by the nearby restaurant, part of the property the hotel's garden and outdoor

room service giving by the nearby restaurant, part of the property the hotel's garden and outdoor pool the secured parking

the hotel is set in extensive grounds with a large swimming pool and rooftop terrace

great spa and extremely good italian restaurant

i love the facilities very quiet, the assitants, the cafeteria and the wine bar at the corner

the pool was lovely and the honesty bar there a great idea (take the drinks you want from the fridge and mark off on forms provided)

hotel its staff and wonderful breakfast is the best value for money i have spent in a long time

breakfast was basic but good and homemade

pool is good too, not so much

the staff is very friendly, the rooms are simply perfect & a nice swimming pool turn it into a splendid package

we used the laundry service which was speedy and

free and fast wifi

the beds were comfortable, the pool was good, and beyond that, zero complaints

restaurant was closed but we knew that before booking, but bar food was very good

they were able to accommodate an early check in and a late check out

late night staff arranged for drinks to be left in our room as the bar closes at 10pm and we had chosen to eat in the main city and were back late

poor wifi on top floor, excellent in lounge

evening bar would have been a bonus to take in the evening courtyard experience

bar was closed when we returned to the hotel after eating dinner in the town

location to alhambra. superb with kids

the room service has an eye for details, which nowadays is quite exceptional

room was spacious and comfortable, breakfast was excellent

the hotel, the food, the bar on the outside terrace, the dining room as well as eating on the outside terrace of the dining

wonderful hotel, very clean. exceptional breakfast.

very comfortable and the room service

air conditioning in our room didnt work well. wifi was weak signal.

wifi was poor with no internet connection

would have liked a smal tea bar in reception area of the hotel as rooms are small for sitting in

no bar in hotel

did not tell us about hotel patio, didn t tell us wifi info, didn t bother to return our passports right away

restaurants and a laundry shop are a few steps away

roof terrace, breakfast delicious and plenty of choice

breakfast is great

very friendly staff, lovely room, comfortable bed, excellent breakfast and superb location.

a 3 star hotel camouflaged as 4 with the help of high ceilings and a fancy 70's phone to contact room service

nothing to complain. a bit renew of equipment in fitness room will be nice.

i had a problem at wifi from the one of the corner room and they changed the room immediately

on a lovely alameda for strolling next to the historic granados bar

breakfast was wonderful in an orangery room which is also the restaurant area, bar area

staff, nice big and quiet room , good air-conditioning and wifi, comfortable bed and

near tapas bar and in heart of el centro.

wifi spotty

wifi wasn't very good as it only worked if you were in the bathroom

wifi in the room kept dropping out

bar in the hotel was not really open and it didn't have a full selection of drinks available

surroundings with nice restaurants, room service was a plus

for 5 min, no sound proofing

e a person there to greet you), room service and breakfast

wifi was basically nonexistent in the room

wifi is so bad and the room is quite old which does not look like photo and no place to put stuff

great wifi also

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

great location, charming rooms, great wifi, helpful staff

limited 5g reception in the room, but free wifi.

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be done

clean and there were some nice locations like a seated area outside the room to read and also a gym

the roof bar has great views of the center

there were plenty of restaurants, bars and shops nearby

wifi was weak and the cable channels were not

the rooftop bar is small and the food is somewhat mediocre, but it had a view of the cathedral and was nice in

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge also of the hotel reception

hotel well located and had all the facilities: bar and restaurant.

the jacuzzi/spa bath was amazing

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant, it was quite noisy for a few hours in the night, however eventually quietened

loved the large bathroom with spa bath.

could not see outside the hotel which honestly makes me sad and disappointed especially with the kids that wants to see things from the hotel room

you want to enjoy the swimming pool bear in mind kids are allowed as well so we did not enjoy the drinks in the pool as much as kids were jumping

amused and clearly couldn't have swum anyway in such a small pool (but it would be ok for small kids) when some eventually got out, we could have squeezed in but were wondering about hygiene with

gym got all the equipment for a basic but full work out

very comfy beds, huge tv in the room, well equipped gym

location close to loads bars and restaurant, great bar staff in hotel bar and hotel staff very

it is in the center of granada and close to many bar and restaurants.

we had a room with the balcony and the wifi was terrible.

the wifi was weak

was really bad - kids complaintes a lot

the breakfast food was excellent with many choices

breakfast was delicious, but a little expensive for spain. still worth it.

everything top quality and old world character, very spanish

lovely atmosphere and very kind staff. also delicious breakfast. highly recommended!

hotel is beautiful and full of character with nice rooms and furnishings and lovely bathrooms; breakfast in the intereor courtyard is super; walk out of the hotel and you can be at the alhambra

the location is perfect, the whole hotel was spotlessly clean and very comfortable and the bar and restaurant are lovely

hotel with great restaurant and bar used by locals and tourists

many restaurants nearby and a good tapas bar behind which unfortunately didn't open until 8

many restaurants nearby and a good tapas bar behind

they provided a tea kettle and mini bar fridge that were very useful

small gym but with essentials

gymnasium was a bit of a let down, some equipment broken.

of the bathroom accessories were broken like flush for urinals ,also went i went to gym the gym was not sanitized properly and also there were no sanitizers

the staff were very helpful and the waiter from the bar was excellent.

spacious rooms clean facilities nice pool area good hotel gym most importantly - exceptional staff

were there for business and we really needed the wifi working

wifi and breakfast was also okay

shower was good with plenty of hot water and the wifi worked well

excellent location. comfortable beds. free efficient wifi

wifi didn t work. the staff tried their best to fix but failed.

the coffee / bar patio was very welcoming

great location, lovely room and nice with a small rooftop pool!

warmly after a long challenging journey and arranged for us to get a couple of beers just as the bar was closing while he did our check in

rooftop plunge pool and terrace was small but really comfortable and great for cooling off and resting after

very generous room size for two adults and a pull out bed for two kids 5 and 7

good location and early check in upon arrival. very comfy bed.

please put a room service menu in the room

my children like the bunk bed and special book for kids. the location is very good.

great bar staff as well

the hotel is comfortable, breakfast is really good and the room was spacious

no kids in pool & extra charges for everything.

also, having specific schedules for kids or adults its unique

our overnight stay to see a show nearby and the spa facilities were great, a refreshing way to finish the stay off

great hotel! the spa is amazing! must book in advance but so worth it

spa is fantastic worth the money six pools all different sauna steam room and quiet room best spa

location was great, the staff were friendly and the room size for 2 adults and two kids was great

the spa water in the lobby was refreshing on the hotter days

not mainly because its size but because we could have 2 kids sleeping separately with a door between parents and them

we were offered a free sauna and gym, but we didn't use them

the pull out bed was queen size so two smaller kids can fit in well

th the option of a picnic breakfast for those who have an early booked alhambra tour

extensive breakfast

building, fantastic beds, helpful staff who suggested restaurants, really lovely buffet breakfast included with cooked breakfast also available, amazing location at

laundry service was an added plus

beautiful hotel amazing views from our room service good and very good breakfast

hotel has the best location, bar none

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were very good

the bar closed early so we used local bars

has in the room nespresso, and a mini bar (so you have a little fridge)

i have not manage to use coffee maker but the coffee in bar was likely much much better.

it had a tv and wifi

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

wifi was spotty.

great roof top bar with view of the alhambra

wish that i had found the hotel bar earlier than i did

parking onsite (€19) gym booked for hubby and i for 45min slot

nice spa service

sauna and spa were under renovation. area has quite a few pickpocketers.

the staff, the rooms, the location, the gym and sauna area

the staff (adela, in the morning) solved a challenging frustrating situation- the spa area was not functional- she booked us any available slots for the spa area in the nearby

friendly service & early check in

the rooftop pool is wonderful for a dip in the afternoon when the heat gets a bit much

room, great breakfast (cold and warm) and car parking nearby city center for very good price

breakfast was delicious

bliss to cool off in the rooftop pool

small, clean pool, although some of the beds need changing

price and location are great. clean comfy and the wifi worked well.

friendly staff, good location, wifi, clean room, comfortable bed and good value for money.

good wifi

no wifi in the rooms, although is advertised everywhere.

- good price - perfect location to explore the city - clean - good wifi - modern room

choice of room service was poor

the food in the restaurant was well presented for breakfast and dinner and tasted fresh, well cooked and seasoned

everything, from the hidden bar to the rooftop

the luxury of the kids having their own bedroom and bathroom was perfection

they have 1 pool in their spa area but no outdoor pool (i think the photo suggesting this may have since been removed (+) the rooms are spacious, elegant, and impeccably clean, with thoughtful details that reflect refined taste and a (-)the water temperature in the spa room - was expecting a hotter bath. (+) the linens are dreamy, the food delicious, afternoon snack lovely, spa pool very relaxing after a full day of walking (+) the little pool in spa is a huge plus (+) the spa is small, and you have to reserve it in advance (we called 30min beforehand and it was free), (+)heated pool at the spa was so relaxing and complimentary with a reservation

location and big, well stocked room with a full kitchen if you wanted to cook in the apartment

wifi is

v quiet and huge rooms with lounge kitchen bathroom and bedroom

staff were helpful, room was a good size, the room service breakfast was good value and tasty.

the kitchen was really high quality and there was a small balcony, standing room only really, but you

full kitchen on the main floor, and a very fancy lounge to hang out downstairs, there was even a gym and weight room

the residence has the gym, 2 kitchens where you can cook, also a patio so you can chill outside with a nice view

location, kitchen/laundry-room/gym-room/seminar-rooms

facilities like the kitchen, daily room cleaning, laundry room, and balcony spaces are all great bonuses, as are the large rooms (with lovely views

the complimentary laundry service was a thoughtful and convenient addition