good wifi

access to rooftop bar for premium customers only

the room is abit small. the breakfast is standard

breakfast was the best we had in 2 weeks of travel in spain

i also used the laundry service and apparently they lost the paper i've given them and do only laundry to my

location was great, the staff were friendly and the room size for 2 adults and two kids was great

noisy and it would have been nice if the front desk could have helped me find a laundromat to do laundry

adequate gym for holiday workout with steam room and sauna as a bonus

we used the spa to relax after a long day sightseeing & the buffet breakfast was delicious

the room i d booked in first place which was changed on second night also despite request, kids room was far

we ate in the bar restaurant which was lovely and the special dishes were very well priced

the hot water, water pressure and wifi are more than adequate

great especially th e nespresso coffee machine, fresh orange juice location was great facilities, bar and pool

wifi was not working

no where because they thought my room was flooding based on white noise audio i had to sleep the kids

there was a shared kitchen on my floor, but was very dirty and messy every day i was there, so i didn't use it

free use of small kitchen

wifi wasn't working

wifi was reliable

room, wifi connection worked well and within walking distance from the main attractions

no brainer choice if you have kids

given to kids upon check-in

wifi required signup or accepting of hotel marketing

staff went out of their way to help us. with early check in and booking attractions

or anything else as staff rarely seem to wander into the restaurant (always had to go to kitchen to find

double doors so nice and quiet, good wifi

the bar closed early so we used local bars

hotel has the best location, bar none

central location, very nice interiors, warm staff, excellent breakfast, strong wifi, very clean.

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were

wifi didn't work properly- i could not connect to it from my computer and managed to do so only

location, very nice and helpful staff, quiet and secure accomodation, free and stable wifi - it wlil be certainly

wifi didn't work in the room

not available wifi in my room and do not have individula locker.

area turns into a very very noisy restaurant that could be heard from my top floor bunk bed, plus kids shouting

great rooms and top floor bar/gym/pool area

i tried breakfast, great varieties of everything (eggs, meats, breads, fruit, drinks) it has gym and pool on

stylish rooms; friendly and helpful staff; excellent central location; free late check out.

could not see outside the hotel which honestly makes me sad and disappointed especially with the kids that wants

roof top terrace with small pool which was enjoyed by the kids

comfortable bed, excellent shower, functional kitchen

the room was fantastic, great little kitchen, and bathroom was spacious

the facilities and decor in the room are high-quality and the kitchen has everything you need

location, good kitchen, comfortable

nice to have a small kitchen for tea/coffee in the morning

it had a tv and wifi

wish that i had found the hotel bar earlier than i did

staff very friendly & obliging. roof top terrace bar very good

wifi was strong

wifi goes on and off a lot!

good wifi

friendly service & early check in

even passwords for wifi was

the wifi doesn t work very well, its slow

weak signal for wifi

great location. wifi worked well.

spa was very cute

failed , price was high , the reception area was like a small restaurant welcome , not for kids , nothing given

the spa was a little too cold for the winter season

wifi did not work even after informing the staff

the breakfast buffet was also great; the best we ve had during our 2 week stay in andalusia

pet friendly (really friendly, no charges)

nice location for all the sights. great local bar candella close by.

the location was very good to see the sights. it has a roof top patio,great breakfast.

the only issue is that the wifi was pretty weak in the room (the mobile network is also weak)

surroundings with nice restaurants, room service was a plus

wifi is so bad and the room is quite old which does not look like photo and no place to put stuff

for 5 min, no sound proofing(i can hear everything what is going on in the room next to mine), no room service

wifi was basically nonexistent in the room

noisy aircon and spa bath didn't really work

there was no closet with doors in my room, just a bar with hangers.

was no bar open in the evening to have a relaxing drink

wifi in the room kept dropping out

wifi spotty

bar should stay open later than 10 pm, i was shocked to find closed at 10

the basic wifi wasn't great but the guy at reception sorted out a different connection

wifi much improved

room there is no milk, we asked could they bring some up and told us it would cost us 15 euro for room service

very helpful staff, very comfortable room and bed, great breakfast- freshly cooked eggs to your taste- lovely

they stored our bags and allowed us a late check out

a recommended tapas bar los manueles and restaurant is downstairs

many restaurants nearby and a good tapas bar behind

40 euro luggage storage facilities and great wifi

wifi didn t work for the whole 4 days

many restaurants nearby and a good tapas bar behind which unfortunately didn't open until 8

there were plenty of restaurants, bars and shops nearby

cheap efficient laundry service

the hotel also sets itself apart with an on-site cafe, restaurant, breakfast buffet room, gym, and library

laundry service was fast and affordable

i wish the gym had free weights :)

- friendly and helpful staff -gym -sauna -perfect location - big patio

the spa facilities could be better but the staff were great and the breakfast was excellent too

spa and facilities

in bath tube is sufficent to fill it and have a proper bath free of charge sauna facility and gym downstairs

wifi was a bit patchy

everyone was very helpful throughout our stay and promptly tended to all our needs, room service staff was also

when the roof terrace bar gets its licence in june 2023, i would then further improve my rating to best rating

breakfast was excellent

lots of restaurants and bars in close proximity

breakfast is delicious and varied, and the facilities from the pool to the spa offer a

that did not have laundry service

wifi didn t work. the staff tried their best to fix but failed.

wifi wasn't great, if you need wifi for business then have another option with you

wifi and breakfast was also okay

shower was good with plenty of hot water and the wifi worked well

-and the room on corner of 2nd floor have no wifi, and they cannot explain us well on the phone

wifi never worked

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant

the jacuzzi/spa bath was amazing

wifi and no desk staff located in the building full time

the downstairs bar and event room is beautiful

pool on top of hotel. nice hotel gym. ac works. no noise. very helpfull staff. speaks english!

the bed was comfortable, the room was quiet and the wifi worked very well

we couldn't have 2 rooms next to each other wirh kids

wifi was terrible. shower curtains and deep/narrow bath is tacky these days.

room lighting (according to kids).

food, clean room, private parking, friendly staff, good wifi

terrible wifi connection chaotic breakfast room, no ordered flow narrow hard bed

the quite terasse with pool on top is nice, also the gym is quite nice.

pls improve the wifi service in the room

the wifi kept dropping out

the water pressure in the shower could be better and the wifi was sporadic

no wifi connection. hot water takes a while.

poor sound insulation wifi didn t work

the hotel is beautiful and comfortable (and in addition to looking great, the wifi and the a/c worked great,

group of 5 adults spent three nights in three rooms at hostal lima

breakfast was delicious, but a little expensive for spain. still worth it.

centrally located in a historic building. characteristic room with nice buffet breakfast

a big plus was the strong wifi connection since in many places around granada we could barely get our phones

hotel wifi was a bit weak - i had to do a work zoom from my room, and my connection kept lagging

everything top quality and old world character, very spanish

facilities like the kitchen, daily room cleaning, laundry room, and balcony spaces are all great bonuses, as

location, kitchen/laundry-room/gym-room/seminar-rooms

full kitchen on the main floor, and a very fancy lounge to hang out downstairs, there was even a gym and weight

the residence has the gym, 2 kitchens where you can cook, also a patio so you can chill outside with a nice

the complimentary laundry service was a thoughtful and convenient addition

the wifi wasn t very good either but it didn t impact our stay

was no wifi except for in the reception, which was closed between 8pm-8am

service, beautiful property with incredible view, great wifi, was able to zoom and use slack & surf the internet

property has no elevator, the password for wifi is written only in the reception and if you are at third floor

wifi is super unstable, and it disconnects all the time

great wifi also

great location, charming rooms, great wifi, helpful staff

wifi in room not good, used data instead, if this could be beefed up it would be much better

free wifi

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

however, there is a full kitchen and a washing machine

were in a small apartment with a loft and a fully outfitted kitchen

smell from sewer pipes in toilet and under kitchen units at times.

wifi in our room worked very badly 3

asked to change our booking to an apartment with a kitchen and the staff were happy to accommodate our wishes

great wifi

bed was not really comfortable. its an old mattress. wifi didnt work but with roaming its fine.

no gym which is a shame in a 4* hotel

room service - fast and efficient fabulous views of the city from our balcony

swimming pool or gym

would have liked spa facilities, and no street parking

special mention to possibly the best hotel breakfast i have experienced with the most phenomenal view

location in town 10 minutes walk to the centre car park the spa was great staff where very helpful and the room

height of the mini bar fridge and the glass top

i send message via booking to ask about price of laundry, never get respond

helpful friendly staff and breakfast. free gym.

do not do your laundry there, it is very expensive and we didn't have the price list in advance

laundry across from hotel

great location, comfortable beds, big room and bathroom, lovely bar on the rooftop

wifi signal was fine

wifi was

hotel is such good value for money, it's adults only and the roof terrace adds so much to your stay there

location and big, well stocked room with a full kitchen if you wanted to cook in the apartment

the situation of the suite was excellent -- two bedrooms, so kids had their own space

the kitchen was really high quality and there was a small balcony, standing room only really, but you

the kitchen and room was very clean has everything you need and the staff very helpful.

loved the location, spacious one bedroom apqrtment with a kitchen, on the main street but quiet

wifi worked fine

- good price - perfect location to explore the city - clean - good wifi - modern room

small bed, not for 2 adults

next, the wifi is useless in the rooms

price and location are great. clean comfy and the wifi worked well.

wifi not always the fastest in the room but more than sufficient

great location, very friendly staff, breakfast, nice room, historic building

ingo, eva, lola and the other staff were always ready to help - even with our laundry and ironing

extensive breakfast

great location, very helpful staff and very nice breakfast!

wifi access was great

no coffe/ kettle or fridge, and bar closed and not available in the evening.

evening bar would have been a bonus to take in the evening courtyard experience

location to alhambra. superb with kids

location to alhambra. superb with kids

the room was clean and had enough space, wifi worked really well

they give us early check in

good location, good wifi, large rooms, very clean, heating...

friendly staff, location, parking, pet friendly, cheap : ticked all the right boxes to us

very friendly staff, good wifi and very clean hotel room

wifi was the strongest downstair, but ok in our apartment

laundry machine and the shower

room was comfortable including bathroom and kitchen

only reason we dropped one star was because the very modern electric stove top and laundry machine with digital

breakfast is good, in the city center, perfect for families, good and very speed wifi

smell from the drains in the bathroom, outdated furniture, and ready poor wifi signal

secondly , there is a bar in the hotel , so it is not like the hotel has limited space

a family-run hotel, pet-friendly, and kept very clean.

free and fast wifi

service in the bar could have been better

i loved the parking service, kids loved the roof top pool

the gym was cardio only (no weights).

24h room service menu could be extended to more than just a sandwich considering it's a five star hotel

wifi needs a booster

location, quiet, wifi

worthy of 4 stars no facilities whatsoever (bar,gym,pool parking) rooms are dated with poor facilities no kettle

worthy of 4 stars no facilities whatsoever (bar,gym,pool parking) rooms are dated with poor facilities no kettle

no bar in hotel

the size of the room and wifi were ok.

bed is comfortable, with daily room service .

nice bar downstairs

friendly, professional bar and restaurant staff and good food,well presented and prepared and excellent wines

breakfast was very varied and hearty, and the wifi signal was excellent in all areas

their capacity to do laundry for 7 and deliver it to the door was great

spacious room, with comfertable bed and lovely spa bath

spotless and well appointed - tv, comfortable bed, excellent private bathroom and strong wifi

yard was very nice, as well as the style of the room, wifi was strong and stable

super fast wifi

would have liked a smal tea bar in reception area of the hotel as rooms are small for sitting in

impossible to find with gps. slow wifi.

washing machine in the room, (although the hotel manager offered to sort out laundry)

wifi was poor with no internet connection

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee