staff didnt wear masks and wifi spotty

there is free and safe parking

big parking right near the entrance

& huge, the bathroom was clean and plenty of clean towels also the carpet were really clean, the parking was

nice big parking on the site

and the neighbourhood, window view, nice staff, clean room, coffee and tee available in a shared kitchen space

the kitchen was well equipped and the wrap around balcony with the fab views of the hudson was amazing

no bathtub for kids to take a bath however we did just fine

clean rooms, great location, value for money, friendly staff. good wifi.

small with kids

the 10$ coupon for breakfast was fully satisfying

good gym

complimentary breakfast was a delicious treat from the french bakery downstairs,

also queue in patisserie for breakfast could be long, although our room had a kitchenette there were no plates

location, room, amenities, staff, hotel character, breakfast / bar vouchers

maybe a bar in the hotel, but at the same time, it just meant we went and visited the local bars which were

watched a broadway show and came back late but felt safe walking back as a female and with my daughter

if cocktails could be ordered from room service.

was a rainy day and there were kids running around

we were able to get an early check in and were given two beds when we asked even though we had a king reservation

rooms were clean, parking easy.beds comfortable

parking in my opinion is the best amenity for this property

was given a non smoking room

the hills in the parking lot

dirty sheets,weak wifi, hair on towels, dirty trash

wifi was terrible.

room was decently sized for 2 adults+ 2 kids

the janitor sent their laundry up and down the elevator with nobody in it so we couldn t use it

appreciate the easy check in and fast responses, especially traveling with kids

wifi wasn't great.

loved the price and strong, free wifi.

small pool was nice and warm

close to train station and toilet is always available, wifi is good

access to pool and gym

you can use big gym and swimming pool

no tv due to no wifi, hot muggy dirty hallways. it was the worst hotel stay ever

the reason is that the gym and the hallway were both cool with working air conditioning, while our room was

terrific gym

no wifi in room

the room was cozy and the bathroom was nice. i loved the spa and gym area.

the rooms, the gym, breakfast buffet

can be noisy and busy in foyer and the main floor of hotel due to a bar / cabaret venue however this was ok for

furthermore, there is no in-house laundry service or luggage storage facilities, despite shown otherwise on

the staff were upbeat and friendly and the facilities (bar, restaurant, gym, rooftop cinema etc

breakfast serve only till 11am at the restaurant

the room was great bed was confie kids enjoyed there stay.

fuller coffee bar would have been nice

missed having a separate bar area instead of having to walk through the restaurant

i couldn't get wifi to work but may have been me putting in the wrong password

this made traveling with 3 adult kids much more comfortable, so they could each have a bed

location… super comfortable beds… helpful staff… early check in and late check out.

this turns out to be a bar where you obviously can’t bring the teenage kids

the bar and restaurant was so nice. the hotel was so clean. great value and an amazing location!

the location is phenomenal and it is close to times square, broadway, and bells kitchen

staff were very helpful and kind, answering all questions, and they were kind enough to give me a late check

the gym could be better, but that's ok.

well on the third floor there is a super loud noise from the laundry vacuum.

wifi wasn't easy to log on

the gym was closed

gym facilities modest but all we needed

breakfast options were great, loved the location

rude staff, poor breakfast, and advertise late check out that does not exist

we stayed with our kids, and it was incredibly comfortable for everyone

gym was a bit small

room was not huge but had plenty of room to move around with 2 adults and 3 kids and to store cases etc

room service maid was very friendly drink prices on rooftop deck were way over the

there was a great restaurant next door and a whiskey bar next as well

rooftop bar was delightful, drinks delicious - breakfast was wonderful and restaurant was lovely too

location is perfect, friendly staff, great room and wifi!

wifi was not strong.

no wifi

its right between broadway and hell's kitchen and only a 12m walk from penn station

location, soaps, tv, wifi, the hotel staff were friendly

wifi is still being worked on. but i could connect to linknyc free from the hotel room.

didn't have wifi and i request with time one room close to the main floor but when my mother in law arrive the

all food was covered at the breakfast

room was spotless, and the kitchenette well-equipped

suite kitchen

coffee wasn't available all day, only at breakfast but i could brew some in our room with coffee hotel provided

location and wifi.

was verry disappointed on the hours of room service being closed at 10

really like the family atmosphere and having kids the fact that they cannot run out the front door is really

really like the family atmosphere and having kids the fact that they cannot run out the front door is really

entertainment at lobby for kids and adults, times square views, breakfast, dinner, never too crowded, no waiting

they also had games consoles for the kids and other games, which was great

modern! good free wifi.

hotel in a perfect location of manhattan, amazingly friendly staff, rooftop bar views incredible, wifi excellent

love the free wifi and the ipad to control everything in the room

bar and lobby area, always access to snacks and drinks 24/7, 2 min walk to times square, beds are

changes lights in the shower, dual shower faucet options really nice, early check in, great location, comfy

wifi was touchy

wifi wasn t the greatest.

breakfast buffet at the adjoining restaurant was atrocious

i was disappointed there was no room service

had a gym on

was not able to hook up with wifi.

room is very small for 2 people, not a lot of bathroom amenities,no bags for laundry, no coffee in the room,

wifi didn't work well

very noisy from outside and inside. almost no wifi!

it did not have room service

could ve used room service

not even a coffee, which meant i took either room service (with a wait) or go out to a market

restaurant and bar are worth

stayed in a 1 bedroom suite with our 2 kids

pricey room service.

no room service (and i didn t need anyway) but you can order food in from neighbouring restaurants

room and bathroom in good condition, good breakfast, fast wifi, attentive staff, complementary coffee/tea/snacks

top floor, early check in, friendly staff, chic style decor,24hr snack bar, clean cozy room.

staff were excellent,allowing us an early check in, although the room was at the rear of the property, with no

clean place with good wifi and the nicest staff (special thanks to anastasia and leslie for your support)

the lobby, the gym and the general looks and feel of the hotel. personell was also good

pet

wifi works well

really enjoyed my stay the bed was very comfortable and the wifi good quality

alien, i have never had to lay to have my luggage stored before (3dollars per bag, including the kids rucksacks