wifi was really weak.

loved that laundry was accessible

comfortable friendly parking at door

parking space - was able to park right in front of my room

all necessities including a tv set and a kitchenette were there

very well equipped kitchen - perfect for self catering

rooms, comfy bed, excellent kitchenette, relaxing window view, good wifi, decent tv, affordable rates, no weird

kitchen facilities

the suite had a lovely sitting room with wood burning fireplace, sweet kitchen complete with snacks provided

close to the water, backyard, and laundry services

she instead gave me the family room for the same price because i have kids

couldn t figure out the wifi code since it isn t posted anywhere in the room, we are coming from abroad so

the room was clean and comfortable with a microwave, fridge, and kitchen sink

the kitchenette was not available.

and there was no soap dish (so it sat in the sink nor a place to put one's toiletry kids

kitchen

value ok lower price point and pet friendly

bathroom, two room with comfortable beds, good location for ferry, helpful owner, good on- site parking

rooms were very clean and kitchen area was a good size.

had two rooms with a kitchen area between them

location, price, breakfast, people

laundry is possible, but only in self service

the breakfast was lacking and the pet deposit is none refundable even if there's no damage.

close to ferry. also close to casino. very accommodating.

location and coin laundry.

wifi and breakfast + many rabits on site. very funny

kitchen equipped, clean and enough space to store food

wifi not easy be connected

using laundry machines cost only 2$.

great to have access to the kitchen and dining / sitting area with good tv

had to park in over flow parking a block away twice

no room service offered at all

vending machine that sells laundry detergent is too far from the laundry

hotel is in a great location, close to shopping, the casino, restaurants and walking the waterfront

room service (cleaning) skipped our room a few days in a row, despite asking several times to have

the bar only had bc beer and wine i think. no offense intended!

the steak and honey mustard chicken were perfect and the nanaimo bar cheesecake was amazing

gym and other areas didn't seem clean

room service was very quick and food was good

wifi did not work

there was a small, eerie-looking house that frightened my kids as it resembled a haunted

great location and kids loved the pool

i have to say though the hotel is awesome, beautiful room and the pool/hot tub were very nice

large room - comfy bed - amazing location - friendly staff - incredible gym - nice pool and hot

very happy w hotel was pleased the gym was open 24hrs

wifi was good and there is underground parking

one can control, walkable to downtown nanaimo in minutes, a breakfast/lunch restaurant off lobby, laundry service

the small gym room included was a nice perk but one of the two machines was out of order as well as the ice

other then that the gym room is a little under equipped, but its adequate

underground parking and a staff needed to open the gym for me instead of just being able to use my key

in addition, the beach and wharf need some attention as our kids did not want to swim, which was also a reason

thought pet fee was already included when i paid the room online

a beautiful view of the lake, balcony overlooked the lake. kids loved the location.

hot tub and spa didn t stay on, we had to go turn them on an hour before we wanted to use them

laundry facilities were inexpensive and much appreciated

everything was very clean, free wifi and cable

it had a full kitchen and living room area

wifi is fast and available in rooms

was comfortable and room clean, nice to have a microwave and small fridge and wifi and parking included in the

close to everything. parking.

are family with the modest income and found everithing sucsessfuly combuned in two rooms - kitchen, livng room

a lot of foot traffic through the parking lot.

you do have to pay for laundry though

entrance into the large kitchen and living room area had a big bright window in the living room overlooking

good parking

friendly staff, indoor pool, parking

above and beyond. kitchen closed for covid19. they provided a bag breakfast.

was extra comfy kitchenette was perfect loved that there was a ricky s attached great location to

breakfast it would be good to eat cereal with a desert spoon

did have the breakfast, this time.

like this hotel because we know it's pet friendly

great breakfast!

the breakfast area was being renovated so we given a grab bag with water, a granola bar and a piece of

limited on pet friendly rooms access to rooms before 3pm no pool no hot tub

parking

parking was exceptional

it is a nice building, spacious parking, paint is modern, overall it is a nice hotel

modern, clean, friendly, easy access, easy parking.

good amenities; good location; quiet; fire pit and outdoor community kitchen; fridge in room

comfortable room, nice gym and pool area.

parking was a little difficult with a truck/dually truck

well positioned venue for eateries with easy parking. good shower.

motel, this i understand dishes in room with the kitchenette where cracked and stained

unclean, shower head reaches the shoulders, kitchen is unusable, as when you turn a coil on the room fills with

beds were very comfortable, especially the pillows! free wifi was great.

missing instructions on burner use no garbage bag for kitchen very very noisy

a central ice machine, get some towel bars for kitchen and bathroom.

poorly kept, no wifi, no plug in the bathtub, mold, bugs and uncomfortable beds

proximity to the beach, large room with kitchen and the illuminated mirror in the bathroom, i would have loved

it was quite great maybe just a few more items in the villa kitchen, like glasses or mugs?

also, the wifi wasn't very stable

staff were amazing. wifi is not fast enough to run a zoom meeting.

had been somewhat renovated enjoyed having a little fridge and tea/coffee station lots of close parking to this

like the bar and restaurant on the property was nice

and lovely view; the updated exterior and interior design, free cappuccino maker in the lobby and pet friendly

had to ask twice for bar soap and didn't change towels.

great location and only one block away from a great bar / restaurant

bed was comfortable and staff was accommodating for an early check in

they were accommodating of our early check in

like the bar and restaurant on the property was nice

special request to bring our mini poodle, they replied, request granted; then said they dont take pets

lots of parking

i always rent the rooms with kitchenette which are ideal for one or two persons (two burner electric stove,

the spoons they provided with the kitchenette are soo tiny

handy parking, very near rooms

good size bathroom but the door wasn't closing easily parking direct in front of the room

large and well lit parking area

good location for our needs. very nice grounds. pet friendly.

no additional features, like laundry or vending machine

- dog hair from previous pet customers; 6 empty beer cans under bed; hadn't been vacuumed under bed in a long