wifi did not reach as far as our room

we had room service. dinner is so nice. breakfast is lovely but it was cold

parking is easy

hotel quiet area 2nd visit great staff very good food and drink in bar good parking

breakfast, room, staff

to remove 3 large spiders from the room as kids were afraid

wasn't much for he kids to do (as far as i could see) but since that wasn't the purpose of our visit it wasn't a huge

the girls behind the bar were please and attentive

friendly and helpful staff and the food is always top shelf ive stayed here with my 2 kids many times and i cannot fault this hotel in any way

the entertainment in the bar was fantastic

breakfast was very good.

parking on site with no extra cost

was perfect, gentleman at the door, host i’m sure was welcoming and was great with young kids, he interacted with my own and then i could also see him helping another family which the

we were overcharged in the spa accidentally but this was sorted after our visit.

gym is a little crowded in rush hours

the wifi was very bad is the only problem i have i give it 5 stars.ud83dude0eud83eudd8b

hotel and bar food excellent staff very friendly lovely girl in house keeping coukd it do enough for us when

everything, love the place,lovely bar great food, and staff are fantastic ud83dude0d

no wifi in room bit noisy by smoking area as room was located there

everything down to the late check out

breakfast staff were very grumpy not a pleasent smile on any of their faces

my two sons are 8+4 there was a great kids club in

the spa i would highly recommend to anyone to go and use

the staff in both hotel and bar lovely and helpful with the kids

too many kids, we didn't use the leisure facilities because of this.

cuzzi out of order; tonnes of kids, not enough chilling beds, no spa services available even though we booked to stay for a few

would have been wonderful to have had some more

was a funny smell in our room the fire alarm was set off around 4am and there was kids screaming in the corridors late at night due to a wedding on there that day

for example, the gold room is where you have breakfast

grand except for room service breakfast which was served cold, with 1knife between 2and no

were incredibly friendly and helpful allowed early check in and late check out, separate from the restaurant but easy enough to go and get breakfast and it was

and breakfast in restaurant

restaurant and bar on site but bedrooms are removed from noise

it was so clean and parking was plenty full

were incredibly friendly and helpful allowed early check in and late check out, separate from the restaurant but easy enough to go and get

how good they were with kids/babys an how clean they keep the rooms

lovely rooms, friendly staff, nice bar, nice food, easy to find your way around, activities for kids, reasonable prices

pool was really cold did not enjoy that the pool area very small and always full with kids doing swimming lessons not for

the room service menu was very small and was more of a fast food than a dinner.

eat when kids are asleep for parents to chat outside) the beds were very comfy and the pillows, a rarity in

we ate in the bar and the food was excellent and all the staff especially the receptionists were very obliging

really nice staff. nice pool and excellent restaurant

very friendly staff. nice pool and gym. rooms were clean and comfortable.

a lot of free parking

pool had a late opening time

t fine in shared areas)

free wifi

parking spaces tended to be tight even for a smallish car.

parking is great

in, issue with their card machine and wifi