lovely restaurant and bar lounge which also sold food, we ate in both and food was delicious

friendly, bar and bistro on site, sadly arrived too late to enjoy a meal, but plenty of local takeaways of

ship inn was deceiving as it had 2 restaurant and a sports bar which i was not expecting

staff in bar and restaurant very friendly and extremely helpful

everything clean and wow factor in bistro , garden extension, bar

any noise insulation, kids upstairs were jumping and our bed was shaking breakfast is ala carte and you ge to order one

late check out

sofa bed less comfy for an adult but great for kids

our request for early check in as attending a wedding

noisy from footsteps upstairs..floor not insulated well enough ..young kids struggled to settle

because there is kitchen it would only be nice if there are pots.

laundry service bery high and no parking

i like that my room had its own bathroom with shower and that i was able to do my laundry in the building

stayed with us , after her shift to ensure we were ok with a temporary problem you had in the laundry

convenient for the fringe felt safe useful to have clean well equipped kitchen diner

nice pet friendly hotel - beds, bows and treats, our room was on the first floor next to the bar and we were worried it would be noisy, but it wasn't

there is a nice trust bar on the ground floor

we also loved going to the cozy bar later in the day

special shout out to tulgeran (i hope i got the spelling right) who mans the bar area , and achilles

great location, good rooms, plenty of ev chargers.

no laundry service. helpless stuff at reception

wifi wouldn't connect but not a big deal

very helpful with room service to avoid covid contact

great breakfast

location easy 20 minutes walk to royal mile good selection for breakfast laundry facilities handy for travellers remember to book restaurant for

staff were all friendly and helpful, breakfast was served and a beautiful dining room and was excellent

dining room was set exquisitely for breakfast and the service was elegant and professional

didn't deject from our delicious breakfast

breakfast good local products, freshly cooked good location

everything; breakfast, decor, staff, extra little touches.

make sure you read the small print too as kids had to pay for their breakfast despite breakfast being included in the room rate-apparently

also the kids breakfast is not included in the pay for brekfast when booking option

great room service and delicious food

also the kids breakfast is not included in the pay for brekfast when booking option

gym was overstated in the facility description

good breakfast

good choice of continental breakfast delivered to room. lovely, spacious, clean rooms.

no warm breakfast :(

beautiful accommodation very clean and friendly staff plenty of selection for breakfast

breakfast was delicious and cooked to order

location, loads of bars and restaurants close by

breakfast superb ,only fault no salt or pepper. for smoked salmon ,or savoury selection

the only thing i can fault it with is not having a cooked breakfast

continental breakfast served in the bridge bar was lovely with a good selection- other half loved the smoked salmon and the almond croissants

location was excellent the staff were superb our cabin was great the continental breakfast was superb all in all lt was

spa, gym and pool were all very clean and easy to use

no wifi info available in the room.

staff were very friendly and late check out until 1pm free of charge was great

late check out is good

the concierges were exceptional in fact all staff were very good. great gym & pool

breakfast, gym, bed

i like that the hotel has gym

my details to give a free membership when i was strssed about not having a room yet and 2 sleepy kids

they gave us an early check in which was most appreciated as we had a long flight

they do provide laundry service to a company in town, but you pay for each article

anyone is expecting to use the kitchen to cook in, note that there is very little equipment and so meals would have to be very

laundry and kitchen facilities are good

the kitchen had everything you could need and we also used the laundry facilities a few times

the kitchen had everything you could need and we also used the laundry facilities a few times

the laundry facilities were good but process needs to be

i have stayed at many local hotels but with kids the kitchen, laundry and room sizes are perfect

we had a 4 people sharing apartment, it had a mini kitchen with everything we needed

loved the concept of kitchenette with meals etc

up wonderfully with fold out bed so as not to impinge on room space and all needed to cook own breakfast etc), very central so we could

bed, great room and the staff super friendly and ideally located in the medieval centre :) gym is a bit small but efficient, value for money amazing

noisy outside from a laundry late at night and first thing in morning

laundry facilities were provided and staff were helpful figuring that out, but it was a bit of a

one member of staff was on the phone trying to trace a bag of laundry, perhaps important for her but not for numerous guests waiting to book in

facilitated an early check in as i’d had a very early flight

staff, breakfast and laundry

location and very good breakfast

very cramped breakfast tables..

kids wanted pancakes, but none in sight

had a laugh with the kids

the exchange rate makes everything expensive, but this room was priced within my budget and the breakfast

bother using the fitness facilities

breakfast was excellent with a wide variety of food. the location was great & very central

the cocktail bar (the lantern) was a perfect, soothing space (+) excellent value for money and bar prices very reasonable (+)bar plus meals claire on reception were both exceptinal credit to hotel nothing too much (+)lovely bar and restaurant. bar staff were brilliant. beautiful room (-)drinking in the bar and was told the bar was closing at 12 (-)issues at all, only thing would be if the bar would have stayed open slightly longer, but it wasn t an issue

we even could request a later room service for a lie in

location was perfect, with a mini golf course just down the road next to tesco

perfect. cocktail bar staff were amazing. receptionists polite helpful and made us feel at home.

hotel, stunning rooms and roof garden, staff excellent and even room service food was good

breakfast & room service

glorious bedding and fantastic breakfast in the room service

24 hour room service for food and drinks an exceptional extra

service charge at the bar felt a bit high, especially since we often had to prompt for drinks.

the breakfast was good and free for kids under

welcoming host at breakfast, the location with an easy stroll to royal mile, large well equipped gym, very comfortable & clean room

room service is amazing

- 24 hour room service was very nice as we arrived late at night and my kids were hungry

staff very helpful both at the checking in desk, bar and on the house keeping staff

hotel, location, breakfast, staff were all fantastic

more vegetarian options for breakfast

enjoyed our visit, nice clean rooms and great breakfast so much to choose from, very central for all of the main parts of edinburgh; just across

about the hotel and staff and breakfast was excellent and great value for money we have been to hotel a few times now and

great room service, decor, bathroom, everything.

friendly staff, comfortable bed, well equipped mini bar and fantastic cocktails.

netflix and wifi included

reliable wifi in the room

the cocktail bar in the hotel is intimate and very well designed with a wide variety of cocktails on offer - the

a good selection for breakfast

clean comfortable room. friendly staff. good breakfast.

hot breakfast is always welcome where you're travelling

helpful and friendly location good room has every thing we needed and kitted out and has a safety bar on

value for money and free breakfast an unexpected bonus

room was ready early for an early check in for us, which was great

the hotel is very stylish and has great general and spa facilities

the water in the pool was cold.. we were expecting warm spa water

the swimming pool was quiet and perfect for an afternoon with the kids

shower wasn't clean on arrival. kids dinner menu was a bit too sophisticated .

i had requested an early check in due to the time our train arrived and was told it wouldn’t be possible, but was

excellent central location, more breakfast than you could sensibly eat, really comfortable bed

breakfast was really good and value for money (just 13

very welcome receptionist. clean rooms. good breakfast. perfect location.

the bar was very nice downstairs

room didn t get cleaned as the room service label which hung on string kept twisting round to do not disturb

great staff, bar and restaurant were fabulous too

excellent room service

there are so many bars, restaurants, cafes and shops right on your doorstep

great room. good bar . nice staff

early check in, staff very good

our room seemed to be the dumping ground for dirty laundry and equipment which was a bit off putting

great location for royal mile, comfy bed, late check out and friendly staff. clean room.

fantastic location and the breakfast was delicious.

location and late check out.

no longer have gym

tside) which was undergoing repairs

problem was noise in our room which affected my sleep, it sounded like we were above the laundry room

'complimentary whiskey on arrival' didn't happen sadly! no gym facilities.

we did a laundry service which was delayed based on when we handed clothes over.

staff were amazing and friendly, the breakfast was gorgeous and then bed was amazingly comfy

free wifi with a unusual voucher sistem

staff, comfortable room and excellent wifi

room service no 24 hour

loved the shower with aveda products, very comfortable bed, complimentary treats and the gym was very handy

and kitchen in general for all meals was really good, room was super spacious and comfy, staff were

a bit late check out with no issues at

room was small and located directly above the hotels laundry room where i was woken early by chatty staff

some family must have lived there before as you can tell from the kitchen and laundry room that it was someone's home

location price staff food bar quiet cosy

more's the pity we had no time for the spa and afternoon tea - but we will definitely be back to try

good gym facilities

i was surprised to find such a clean and fresh gym and even a boxing bag, which i love

our room was so big and thought of everything the hotel service was amazing we used the spa facilities which were amazing the staff were so friendly and welcoming an extra touch was added

didn't like the price of booking the spa

loved the courtyard. bistro and bar were comfortable and food and drinks excellent.

friendly staff, lovely breakfast and room service was good

wifi was good too

quaint with cozy well appointed bar & whisky rooms

deluxe room.was amazing, the bar area is also really nice and relaxing. breakfast was very good

noisy bar next door, but it was fun and its the student part of town

we have had to throw away clothes and spend additional money through laundry bills ensuring we didn't take the bed bugs home with us

entrance, at first i thought it was some student bar but the hotel is lovely and would highly recommend

nice hotel in city centre allowed early check in cute little fridge spacious room and clean

of laundry in the hallway - our first view of the hotel from the lift

overall, i totally enjoyed my stay and will be back again with my kids

hotel, bar lovely, rooms very nice and immaculate

we opted for a simple breakfast one morning which was in the lovely bar area which was perfect and great value

the bar was still open when we returned from our evening out, good collection of drinks

easy to walk to from waverley station good bar on ground floor to have

staff were exceptional at all times from checking in, room service, bar, breakfast, bag drop etc

room service and food are excellent

directly across from waverley train station and breakfast was included

the breakfast eas very good

very good location and the breakfast was perfect

out how to do it ourselves after telling her we had tried that (5) the outrageous charge for the laundry

early check in was made possible and location is very good !

love the access to the roof top bar and the location of the hotel

right outside of the edinburgh waverly station hotel staff were very nice to give us early check in for when we arrived early at the hotel

laundry facilities would be good for guests to do own laundry.

the tv struggled with casting media content and the wifi was mediocre at best

we sent a large load laundry to be washed and some came back shoved & squished in paper; not even folded

else was fabulous about the hotel - the interiors, the gym, the room, the bed and pillows were ultra comfortable and the staff were all helpful and

good wifi, great mini bar if needed

thing we could think of was a bar area on the main floor to get a cappuccino at any time of the day

the only thing that comes to mind is that room service would still do your room even if you ask them not to

when we arrived we checked in early

know that dining facilities are limited with the pandemic but the choice at breakfast for room service

gym available

the wifi was not so good.

the bar and restaurant were also very nice with lovely views

the location was amazing. the staff was brilliant and really enjoyed the bar and restaurant.

laundry service extremely expensive.

very pleasant and friendly reception bar and restaurant staff.

in the morning was not impressed to have to step over laundry outside the room door