pool area is absolutely exotic! staff overall are exceptionally friendly.

loved the 24 room service

laundry service not in time

there should be a bit more instructions as to which floor the facilities like the gym and spa are around the

the spa is lovely

covid restrictions but that was no fault of hotel just missed being by pool for cocktails:(

no room service due to covid.

room service was awful came in a shopping bag

room service was not very nice

music piped into pool area

parking lot very small and hard to get in and out of

wifi was surprisingly good, kitchenette with microwave and small fridge was a nice addition, and

*wifi, tv, mini-fridge, microwave and other amenities offered

free parking option, nice room, good location

kitchenette on site/in room was a nice touch

i also watched an employee taking a plate up to room service eating a french fry from the plate

recommend the rooms for families with small kids

late check out

the restaurant was in construction, so the breakfast was really bad.

room service due to virus

tv didn't work fireplace didn't work no instructions on how to use the appliances

they also allowed us to come back to use the wifi, bathroom etc after we checked out which was great when we

and it s pet friendly

open wiring, very old and unclean kitchen no information on the entrance, how you get into the hotel

everything was exceptional proximity to beach, excitement, good wifi, food options, secure building and parking

the restaurant had really good food and the room service was outstanding

when i checked in i was told by manager over intercom the pet friendly rooms were all full

super pet friendly

wifi was very slow

bar was closed due to a lack of alcohol permit

morning breakfast croissant was delicious

breakfast was not delivered that day so we missed out on it

wifi was medium while i had a meeting in the room

loungers, but a few tables and chairs would be welcomed, for those that want to take a sea-view breakfast outside

position is 1 minute from venice beach and breakfast is delicious at a nearby bakery

location plus they have laundry machines

wifi was sketchy. shower needs a shelf to put shampoo and soap on

they advertise pet friendly and a pet fee of $100 but this is false

could have used a bowl and a plate in the kitchen

laundry machines are cheap

really wish there was a pet relief area somewhere around the hotel

i didn't get a chance to check out the cafe and also the pool but everything about my experience there was

the free to use bikes were an amazing addition plus the bar happy hour

had a false fire alarm in the middle of the night and we took our kids out of the bed and the sound of it still

there s a gym nearby

they allowed us to do a early check in and keep our luggage for 6 hours after check out

i could not reach the wifi from my room

location and parking onsite. rare in that area

wifi cut out a lot in my room - i am wondering whether this was because i was in one of the back

the wifi was not working well

it was easy to access and parking was good

problems with wifi

plenty of free parking available too

the location, king size beds, free parking

wifi could have been a little better

pretty good wifi, good cable tv, firm bed.

parking is limited.

parking is a little tight for the hotel capacity.

parking is a little hard, but the room was clean and comfortable and had everything i needed (wifi, power

the limited parking.

breakfast was fine. location good, street not noisy which was surprising.

i didn't even know it came with breakfast

the breakfast was fine -- basic continental with microwavable pancakes, juice, coffee, cereal, rolls

the wifi is slow

the continental breakfast was lacking there could be more food options

once the kids woke up fully at 5:00, we went to switch rooms

wifi connection and engineering team

you food and drinks until late. but you had room service. the staff was warm and inviting.

$47 for parking, $100 for pet fee and waiting 1 hour for a $26 breakfast buffer.

night) was rushed and rude and did not communicate about issues with the food preparation in the kitchen

pool was nos as big as i expected, but still very nice, no room service, but bar and restaurant open until 10:

how they charge bills for room service, but it wasn't bad at all.

the pool and the gym super

bike rental is great, distance to santa monica beach, free wifi

gym lab, terrace view

no wifi

the morning breakfast and evening bar service were good

customer service they charge us for the pet fee, which was not specified on the website

really hospitable staff. nice gym. nice pool. great ac. really close to a shopping mall.

great room, great bed, great buffet breakfast

there is only street parking available but it is completely safe on either side

it was easy to find parking

i also wish there was private parking available, though we have always been able to find something decent on

wifi is somewhat inestable in rooms (experience from 12 days of stay), room cleaness is good for

where else do you have access to a full kitchen with supplies

the lobby & pool area are gorgeous as are the rooms

location close to santa monica pier, super friendly staff, nice rooms, great breakfast, kids loved the swimming

and lay-out of our suite, big painting fell of the wall during the night and almost fell on our kids

and drinks were very expensive, not many good options for kids

pet-friendly (although the fee of $175 per stay is too high)

there is no option of healthy kids meal.

is fantastic, pool area is very family oriented, beautiful sunset by the fire near the pool, very pet friendly

the room service experience was very professional and great

the kids loved it

great location upgrade to fireplace room was a good choice professional staff

pool was closed fue to construction

wifi at the corner room we had (room 220) on floor 2, sucked

wifi not too good

pierside was a trendy and fun hotel to stay in with two kids

fantastic location , excellent food and bar , wonderful yoga and bike access and great staff

the gym is not good, almost no equipment

the hotel is situated over a gym that opens up at 6:30

the pool has a nice view

the only time available on saturday was 3pm which cut into our beach and shopping time, but my kids really

breakfast included but not a problem as it encourages you to eat

fridge and microwave in room and nice size tv and room service came in every day

parking lot was very tight and view was obstructed when trying to pull out on main road.

room, good gym

the free breakfast buffet was excellent with a large variety of food and drinks

it a pool and a gym

no shower in pool area

late check out was 6pm as had 10pm flight, which was a great bonus for us on the day

pool with cabanas and tucci miami umbrellas - nice chaise loungers friendly staff fast free wifi all updated

close and clean, shuttle service was good.

pool was filthy (winter for them but not for us brits). breakfast very expensive

the beach, the pool was so lovely, we stayed in room 206, which is a one bedroom apartment with a kitchen, it

the hotel also has adults and kids bikes to hire complimentary to guests, we hired the bikes for a day going

gorgeous courtyard, pool, lobby and coffee shop

the room service breakfast was excellent!

location; comfortable apartment; great hotel facilities with spa and heated pool; great rooftop bar

traveled with my husband and 3 pre-teen kids

perfect hotel, very safe for a mom with kids. we stayed twice, and both times were great!

slept exceptionally well on the comfy bed, and was able to work with steady wifi

he helped so much cause it was so late we missed dinner and he gave us food to feed the kids etc he went beyond

a room with two beds,was surprised with three and a separate room for my kids

no laundry facility for guest to use

hotel appears more like an inn, but has excellent wifi and included parking and breakfast (didn't try it, though

great breakfast ud83dude0b

good overall, clean, spacious room and good wifi.

my only complaint would be that the wifi was weak and didn t work very well.

the pool could have been bigger but it was lovely and we would happily stay again

with internet, no room service menu, no tv channel listing, food was overpriced, wine prices were

i booked my room months in advance and requested an early check in time with no responses via messages or phone

the gym was really excellent for a hotel gym

early check in

staff was really helpful and they were all great friendly the lady making omelets was awesome the kids got a

didn t like the laundry

the pool and gym was closed/ no room daily cleaning

their awesome breakfast because we had a super early flight unfortunately

be great if you had kids and they could sleep on the couch pullout with their own tv

parking in the same building half full, laundry self-service 1,50 washing and 1,25 drying

good vibe, with great happy hour, breakfast bar, and close to our favorite darya persian palace.

we also used the laundry very cheap and easy

there was a bar right next to the reception which offered decently priced happy hour cocktails, considering we

i travelled with 3 kids and the room we were given had bunk beds which they all loved.

wifi was cryptic and required a separate trip to front desk

little bar down in the lobby so you could get a glass of wine at night/coffee in the morning

was fine to stay at for business travel, but there's no kitchen, and it just seemed a little 'bare minimum'

that's a small, petty thing to bring up, but for extended stays you begin to wonder what's going on

lamp doesn t work dead bolt on door broken minimal hot water wifi pretty much didn t work they made copies

pictures are extremely misleading, most things in room clean but broken, anyone with a family, kids, or girl

parking a problem. no swimming pool.

reception helpful, early check in after long flight from australia appreciated

staff were always polite and helpful. breakfast was very good. location very good.

indoor pool

the pool and the bathroom.

breakfast was okay, not great but eatable

at least the smoking

no gluten-free choices at breakfast

motel grounds one day on my first week =more hangers needed during my stay: i relied on those for laundry at a

wifi stop wooking after midnight

quick airport shuttle, that it was close to food places, good wifi and cover range, very helpful and nice staff

the free shuttle bus to/from the terminals is a huge convenience

convenient and friendly. ability to do laundry.

no laundry english breakfast buffet with extremely limited

thought the pool was heated

plus it was close to ralph's for supplies for the baby and our kitchen

we stayed in a two bedroom with a kitchen, plenty of room and privacy

the wifi did not work well for me.

staff, good location (private parking is a real plus), and great value for money

wifi and tea/ coffee making facilities on site

was awaken by running kids above us

clean and if you are looking for a place close to the airport this is it good wifi and there was a lounge area

lack of information regarding the price for pet policy, no answers about check in check out demand to ajdust,

rooms clean and comfortable, good breakfast

they have laundry facilities on-site; however, they were unable to give change for the machines.

room is ok, spacious, well-equipped, coffee to drink, small fridge, clean, good wifi

shuttle from the airport

was excited about not having a area to walk my pet or bags to pick up after him

fast check in and pet friendly... no fees no pet only rooms ect.

traveled with family (3 kids)

good and healthy breakfast choices, great atmosphere around the firepit in the evening, of course the free

the patio bar area is beautiful and comfortable

beautiful and clean. i also enjoyed the breakfast.

clean, convenient, good breakfast concept, modern

breakfast was much nicer than most included breakfasts