the front desk service was first class, attentive and courteous, and we loved the rooftop pool

gym was unreal. room dead silent. wonderful place

paid wifi

excellent facilities, spa treatments, gym and heated pool

lovely beds and towelling ,great roof top pool -great for kids

the communal laundry was - messy

location new refurbished rooms are contemporary and well appointed with kitchenette and laundry which are great

we appreciated being able to use washers & a dryer (no charge & soap provided) to do our laundry

we were only given one single tiny bar of soap for washing hands and/or showers for 4 adults

a family loved the little extras - bottle of bubbles, frisbees, chocolates and teddies for the kids great

they also have cafes, breakfast rooms and a restaurant onsite which serves amazing food as well and a beach

the wild turkeys were a little too tame and would get into your food or jump on your outside breakfast table

it s a 2 or 3 course for a set price so we didn t take our kids

a microwave, wifi & breakfast included in price

the night time tour but the daylight ones on offer might be more suitable for families with kids

were no breakfast/meals facility but compensated by ordering and reception staff were happy to order for us

breakfast was good, room was kept clean and tidy and the bed was comfortable

asking for ice and soda water (to top up a drink bought frome the bar, was directed to go to the laundry for

the breakfast was good

kitchen bench design in room 324

i also would have liked room service for food rather than just drinks

wifi didn t work well at all and continually dropped in and out every few seconds

the rooms are stunning and the mini bar actually very fairly priced

the room was beautiful, the location was great & the room service food was lovely.

staff were attentive and room service arrived quickly

more option of breakfast

loved the facilities, breakfast was great, staff were very attentive and friendly.

when experiencing the days through the zoo and the bar and restaurant views were breathtaking

staffs are very friendly, and the enviroment is kids friendly. kids are enjoyed during our trip.

uncomfortable fridge didn t work kitchen closed early and not enough variety of food to eat

dinner was average and breakfast a little better.

food was fantastic for both dinner and breakfast with great variety and was delicious

the food was not very good at breakfast and lunch

breakfast was ok. could of had more choice for younger children 5 - 7 year olds

having said that, i was able to eat at both dinner and breakfast which was included in our package, there just

parking on site but street parking fine so not really a problem

not sure if i was supposed to go down to the bar to get it

good parking facility clean pillows clean washrooms

when i got there dwayne was behind the bar and helped me check in and arranged a good rate and a good room

the wifi signal was very poor.

cant think of a single positive thing except the reasonably convenient location and the free wifi

the wifi reception was good

loved the free laundry facilities

free guest laundry facilities and cooking area

wifi great! very well located.

perfect location and great family rooms. amazing bistro and bar area, we didn t need to leave

parking was easy and the staff we came across were very helpful

bedroom size, design and comfort; the service from reception, housekeeping, room service, bar and restaurant

breakfast room service was a great treat to start the morning

kitchen staff were very accommodating to my needs (coeliac/gluten free)

great park across the road for the kids, staff were amazing soo friendly and helpful

a window/cup board leading from main bedroom to the lounge room where the kids beds were so no privacy

wifi is also good and has enough speed for browsing and watching youtube

if kitchen was there in the room, it would have been good

i couldn't make the wifi work, and my late arrival meant i didn't want to seek help

breakfast was really good too

clean and quiet. tiny room but was good. kitchen , bathroom were cleaned .

good friendly staff and comfotbal big size room and air-conditioner and clean shred bathroom and kitchen facility

fully equipped kitchen with breakfast supplies

it was also an unexpected pleasure to have access to unlimited free wifi

exactly what we needed to have a little home away from home for a night. loved the gym & pool!

the hot spa is not advertised and it should be

i had my own laundry so i could wash

the wifi did not work. the tv remote would not work.

clean and large suites with indoor laundry

have gym and pool there

loved the gym and pool area. our room was exactly what we needed .

the outsourced laundry service is not available most days, there are no laundry facilities.

have gym and pool there

the beds were comfortable free wifi was fast and standard room was

breakfast- milk had curdled and the food was very tepid. bar had no tonic when i requested a g&t

we got room service both nights and just stared at it

not the problem of view but door slamming and kids screaming up the hall in the morning

there was no gym

couldn t connect to wifi.

beds are comfy, free parking, free laundry, breakfast included

breakfast was included in the room cost, three was plenty of variety and amazing coffee

having breakfast included was very convenient

clean accommodation, helpful staff, good breakfast, quiet location. was able to book a car park.

comfortable and clean rooms, friendly and helpful staff, clean bathroom always available, wifi ok, rich breakfast

to get to, a comfy bed and free wifi

not do breakfast, you cant run a bar tab attached to your room, a chair in the room would be a good idea

wifi was very difficult to get

i couldn t use free wifi. internet connection was quite slow.

wifi was spotty.

very convenient for the hospital. room service was awesome.

lacks a pool

good location big rooms & comfortable beds good gym equipment

faster wifi

spa and bathroom was great, and the room was nice and clean.

parking but it's a problem everywhere

there was also a random rangehood above a laundry tub in the room

a laundry sink in the bedroom

kitchen is small n laundry no way i wash my clothes when get back

parking on site

the facilities were good the pool spa everything

location, very close to the train station very big room with kitchen, washing machine and drying machine, perfect

treadmills in gym

having a full kitchen made it easy to prepare food

kitchen, large fringe and washing machine

parking was a little tough but no complaints

parking was a bit tight

no 24 hrs customer service. no good wifi.no good breakfast

the wifi is very slow and breakfast is a very basic one. could have been better

room is fine but customer service and wifi is not good

the property has guest laundry and kitchen. staff very helpful.

they have a shared kitchen (didn't see pots and pans though) to use for free if you need to cook and heat your

dn't see pots and pans though) to use for free if you need to cook and heat your food and laundry facility with

we didnt know there were laundry and kitchen facilities available until our last night there

we noticed the place has a laundry and communal kitchen of sorts with microwave and stove

pet friendly

stated food available until 10pm but kitchen closed at 930

chairs in the room not just one, and a higher table so patrons can eat comfortably if ordering room service,

saw a couple of pet dogs peeing on the outdoor furniture

staff are always very helpful, its my 4 th time staying at the hotel first time with my pet and family, definately

parking is a challenge.

the wifi is very weak and slow, wish it could be better

easy parking right outside too

complementary continental breakfast was comprehensive and offered a wide variety to cater to various palates

they have a laundry open 8-7, but then the sign in the laundry says

the wifi room facility was very bad. very difficult to maintain connection.

easy to find easy parking

the wifi was very reliable and free

we stayed friday night and there was no restaurant or room service available.

easy parking

breakfast was great with many gluten free options

was offered on arrival - too late to cancel elsewhere & the spa services didn t tie into the pool & sauna

not having clear signs not knowing where spa or gym was

the rooftop pool and hot tub are drop dead gorgeous with views across to the opera house and above to the

before the major renovation a few years ago, the bar was a beautiful timber panelled room reminiscent of an

loud sound from the live band playing at the bar downstairs at late night

noise coming from the bar below.

this is a bar so there is live music, however, it goes off by 11.30pm at night

location, right near the harbour pier and circular quay, great irish bar with good beers and

suited our needs/ budget for one night; bonus free wifi

and spacious, location, great mini bar and in-house facilities

home furnishings including wash house/laundry facilities, significant dining table, shower and spa bath

breakfast was superb, the rooms spacious and comfortable the view was simply amazing , the pool area clean and

room service meals average and overpriced - should have made the effort to go downstairs!

excellent kitchen facilities, friendly staff, lovely pool, very spacious

it is such a cute boutique hotel with many amenities (coffee, laundry)

wifi was good

wifi or reception didn t work well

downside was the wifi was unusable, connected fine, limit was 2gb for 2 days per device but the connected was

wifi was unusable, connected fine, limit was 2gb for 2 days per device but the connected was so

the wifi is password protected and cant be used without knowing the password

unclean, kids running up and down stairs and hallways all hours of nights and morning early playing games

have no complaints aside from the wifi being being a bit spotty on some mornings

wifi

hotel (a sister hotel), had to walk for another block just to iron my clothes in that hotel s laundry area

kids wanted to us the pool, but noticed it wasn't very clean

wished there was room service at night

improve wifi

each floor has a laundry which is really handy for travellers

the amenities in our room include comfy beds, a small kitchenette, a wardrobe and large dresser, and a coin

pay for wifi, privacy - room opened on to a public terrace. we had to keep the blinds closed.

location just a short walk from circular quay, trendy hotel, gym, cute little terrace, many restaurants and bars

had breakfast outside.

luggage has to be placed in laundry lift which is not ideal but fine

breakfast was amazing

in addition, the proximity and relationship for room service to the apollo restaurant next door was a wonderful

was no room service

its decent, clean, hot water and laundry room

i eventually found the laundry room but it would have more convenient to have one in the

i was there for 3 nights and there was no room service at any stage (although this was apparently covid-related

room service and housekeeping are extremely poor

in gym had issues with incline setting would cause it to stop abruptly and a little dangerously if set

great spa and pool too

also disappointed that the hotel didn't have a cafe/restaurant or any way to buy food or order room service

well set up, comfortable room with plenty of space for us all

nice breakfast included and free wifi

the only thing if i was to get picky was the upload speed on wifi was a bit slow

breakfast was included and offered a good range of choice

our room was closest to the wifi router yet the signal was very poor and sometimes dropped out altogether

very very noisey no good for kids

the location and the beer at the bar below

us - when we checked in it was very busy in the pub, the staff did not have time to give us the wifi password,

amazing staff especially mark, ellie & the lovely lassie in the bar (sorry i didn t get your name

no free wifi access in the bed room. ha ha ha..

loved everything about this, the room, the breakfast, the location and the bar downstairs!

the restaurant & room service meals were delightful and it was an amazing location for beautiful morning walks

not an issue, but just be aware pool and gym are initially hard to find at the end of the place.

thing i can think of is that the room service (beds made, new towels, tea / coffee) is slightly mysterious

we didn't realise that, although we arrived during open hours, the kitchen had already closed

customer service from the whole team, from the front desk, room service and breakfast service personnel

the gym and sauna as well as buffet breakfast.

delicious room service dinner.

hotel wifi was super fast

laundry service is expensive -- it's cheaper to buy new clothes!

the gym is very well setup with quality equipment and i loved the sauna and pool

its very clean, staff are really friendly & helpful and the breakfast included in the great price is a bonus

included breakfast was 10/10, was a deciding factor in choosing this hotel

small laundry

wifi was unusably slow at times

kids games room was lacking

breakfast buffet was phenomenal

are very friendly and professional, the food and drinks are excellent, very good gym and awesome pool

although the spa was booked out so we couldn t book a massage

service, location, facilities and breakfast was really perfect

stayed before. lovely pool. relaxed atmosphere. side room with complimentary refreshments.

proper coffee machine in the honesty bar as an add on would be nice for people like me that are early riser

the rooms were fabulous and the honesty bar was very cool

staff especially lana and ty were amazing we had a great time we loved the self service bar and the happy hour

the mini bar was not cold enough.. but apart from that superb!!

i loved the feel and friendliness of the hotel. love the bar concept with canapes in evening.

wifi worked very well

rooftop bar a little crowded but you would expect this given the awesome view

our room overlooked barangaroo and across the harbour to luna park

room service

daily room service now not routine, no towel changes or bed making

also was disappointed that wifi access for the rooms was a public domain

the property was good it was a classic hotel and some of the facility was old like the gym

the room was very spacious and our favourite thing about it was the massive bathroom with the spa bath overlooking

also the pool is very small compared to the hotel

atmosphere and seating spacious and comfortable, just felt kids steak meal with salad for lunch could have had

reception advised that their wifi was not equipped for streaming

bed comfy great facilities excellent location. friendly efficient room service

we loved the room, the view, the location. the spa is also amazing.

we had great city view and the view from the pool area was incredible

everything i loved the pool

room was above a nightclub or loud bar

free parking and location was perfect

not great parking arrangements-all taken up with traidies going to the pub.

no car parking

free parking a bonus

suited us with our kids and glad there was a laundry

kitchenette was conveniently stocked with cereal, fruit juice and milk

brilliant location. kitchen area with jug, toaster and microwave.

kids running and screaming

the room was cute with a small kitchenette with microwave and kettle but no toaster and the breakfast box was

it would have been nice to be able to have a coffee without needing room service

breakfast staff great , concierge lady was exceptional , met me at the door because it was first

the gym facilities were incredible, valet parking was awesome

room had kids - could hear them through the walls, so not the best soundproofing

breakfast is too expensive

wifi was very good

detail: no wifi info when checking in after reception closes

the laundry and kitchen were huge bonuses for me

good kitchen facilities and laundry

amazing staff! modern and clean rooms with wifi!

kitchen close time is too early.

a little roach has been killed. the free wifi is very limited.

the rooms, toilets, kitchen was great and clean

opening of kitchen for breakfast

it's just worth it for price but i don't recommend for family with kids cuz the sound pretection is bit bad so

the room is very clean and has a great kitchenette

we appreciate the possibility to use the laundry and tools in the kitchen

rooms and although we were there for five nights we only had room service once and never got fresh towels

position, wifi, bathroom,

located for public transport into the cbd safe and quiet bed comfy, kitchen facilities were handy to have

room service

the room, the spa the floor

dark noisey gym was poor no pool

only complaints were: i woke up at 5am and headed to do a work out at the gym before i had to leave but the gym

the best room service menu i have seen in australia, hands down

the in room wifi worked well enough for me to stream the f1 on my laptop

customer service i had lunch with my friends in the bar and ordered room service for dinner

buffet and pool

we might have been on a floor with the laundry perhaps as i felt like we could hear rumbles of tumble driers

wifi password didn t work. tv signal kept cutting out.

would have liked a gym in the hotel

also there s no information in the listing that the gym is 5 min walking distance from the hotel

lovely, the bed was so clean, comfortable & large, i booked 2 premium king rooms for myself and 3 kids, so we

laundry did not return by 5pm as promised

quite small for two people, no information in room re laundry, no room service, restaurant average for choice

located for the wharf, bridge and opera house and the kids loved the pool to cool off in after a long day pounding

common sense layout. spa pool controls actually near the spa. polite staff

facilities review given due to gym being on the small side and pool was closed for maintenance for the whole

stupid room service prices/menu

wifi was absolute crap

wifi was difficult to get onto where we were on the top floor, worked fine down in the lobby

the hotel itself has everything you need, including wifi, aircon/heater, laundry facility, airport shuttle, a

staff, access to the gym and a laundry,

no iron in rooms. better wifi.

wifi was hit or miss. some noise could be heard from the surrounding clubs at night.

the little kitchen was perfect for my needs

kitchen sink, microwave and kettle in room plus cutlery so could have meal in

they have nice facilities and suitable to family & kids

the room was very clean and well equipped with a small kitchenette and bathroom

a shame you have to go out of the building to organise room service

even room service didn t come one day until we requested

for 5 nights apart from the 1st night no one cleaned our room they would not give us water , the wifi dint work

my kids enjoyed the pool the most, my husband loved the breakfast and gym

i then tried to order something off the ipad for some room service, but unfortunately, the ipad was having

rooftop bar and room

the wifi was down for my first day but they kindly provided a 10% refund which was kind of them

boiler, towels changed regularly, sink, free tea / coffee / biscuits, soap, some hangers + laundry on the

bathroom and showers cleaned everyday, great laundry facilities ($8 for a wash and a dry, which was great),

wifi wasn t working at the beginning of out stay, but they fixed it!

great location. short walk into art gallery and centre of sydney. great breakfast.

limited room service

the suite was awesome with a very comfortable bed and a living area/kitchenette

a cost, however very convenient) all staff were very helpful and professional from front to room service

not a lot of kitchenette utensils.

location, friendly staff, ok wifi

the shared amenities were amazing specifically l11 rooftop bar and lounge area also the gym is exceptional

so much tech in the room and it all works, almost, with terrific wifi

power points and usb points (not usbc) are well positioned, wifi is good, as are the techy lighting/curtain

wifi excellent, bed super comfortable, room & bathroom clean, tv with chromecast, mini fridge,

small rooms just shows you don t need a large room to have everything you need and the rooftop bar was just

location, very well maintained gym, friendly staff, clean room, what more can i ask for

loved this hotel, so beautiful, staff lovely, room service so good, amazing views and bathroom awesome location

my kids loved it. so close to everything

the ipad didn't work so we couldn't order room service

good free wifi

we didn t have breakfast

room was clean and comfortable and the wifi was ok

wifi was very fast

the breakfast was great too

good breakfast. location great.

staff went out of their way to help with luggage, wifi etc. going to book again very soon.

what they could and good communication very helpful on showing us our room and what's available ,wifi etc

added bonus big kitchen to sit chat and free fruit bread etc

the kitchen is great, lots of free breakfast items and juice (my kids enjoyed the range of juices

very clean and easy to use kitchen

room service is super fast & staff are some of the friendliest/accomodating i've come across

wifi could have been better

the gym needs more towels that are larger and the sauna needs more heat.

service excellent our flight home got canceled so they went out of their way to help us laundry facilities were

good laundry guests can use

access to anytime fitness gym was excellent

good wifi too

no lift. limited amenities (no gym, pool, etc) but good for the price.

free access to a superb gym

staff were lovely and helpful, the hotel cocktail bar is amazing and the rooms are beautiful and have a nice

no room service there beds weren t made, towels not changed we had to ask them to do this

trays for room service are left in the halls overnight and the hallways could use some fresh air

much like other travellers have mentioned, it is directly above a bar which does have loud noise at night

bathroom was modern with great shower heads and the kitchen had the best mini fridge i ve ever encountered,

ate in bar area so might not be applicable.

the room was a great size and the rooftop bar was amazing

very kind and such a good price for the luxury you will get at the strand hotel :) the rooftop bar has a great

plus there s a bar upstairs and downstairs

great rooftop bar and handy restaurant downstairs

no wifi