pool, the location, the rooms were great, i left some belongings behind and the hotel kept them for

sure if that was made clear pre-booking - and given the awesome views you get from up high - a bar on level 6

wifi was a bit patchy

i could not access the wifi with the password given.

clean convenient and with parking included.

ample parking

wifi lacks

we noticed the place has a laundry and communal kitchen of sorts with microwave and stove

parking facilities and also close to bus stop if you need to use transport

was not given wifi password

in addition, i was very satisfied with the wifi speed

there s pool, spa and sauna as well

because there is a laundry, you should perhaps supply a small rack for drying

gym could be expanded

the indoor pool was surprisingly long and of good size except that the water was a bit cold

good breakfast tray available, tea and coffee, fridge, microwave and wifi in room

the continental breakfast was excellent and had lots of choice for cereal, toast with spreads, and yoghurt etc

they have a laundry open 8-7, but then the sign in the laundry says

lounge or garden to meet friends, fully stocked kitchen to use plus laundry

quiet, plenty of parking

parking out the back was very unorganised.

on state of origin night as would likely struggle for sleep in the standard room at $109 off bar terrace which

inexplicably, there is no wifi in the morning.

not sure if i was supposed to go down to the bar to get it

was great for a traveller with a car - ample on site and street parking, and an express bus into the city right

breakfast was ok you just help yourself to cereal or toast.

free wifi

kitchen is small n laundry no way i wash my clothes when get back

off road parking

as my elderly husband was tired a bottle of red for hubby as we left for his birthday ample breakfast thankyou

car parking was terrible you have to make the car parking bigger than it is now

clean, comfort, staff was so good , breakfast is a plus

parking was a little tough but no complaints

got password following day no wifi connection

we were late for breakfast but they still served us

great facilities such as restaurant/cafe and room service, under building parking with lift access

laundry facilities for guests on site

the spa was amazing

having a swimming pool to chill on rooftop is a bit something that can be a welcome addition to this place

the free wifi was phenomenal

exel our expection, even the complimentary breakfast, there was plenty of food

def not a great fold out sofa for kids

it has a shared kitchen with all the amenities you need and a laundry area

fully equipped kitchen with breakfast supplies

wifi was confusing and didn't work on my device's

refurbishment is getting a little old and some amenities were missing eg no rail in the kitchen for a tea towel

a window/cup board leading from main bedroom to the lounge room where the kids beds were so no privacy

kitchen facilities, fridge, hot plates, good shower pressure

free wifi was pretty terrible - not even able to consistently stream video (ended up just using phone

our room backed straight onto breakfast bar with small blinds for minimal privacy that the kids kept opening

wifi speed good, firm mattress, excellent reception help, excellent housekeeping, good gym

have gym and pool there

the pool was great and the gym looked great too

i apologise for not seeing the towel sign on the shower glass - don't like to waste laundry when it is not

place was amazing bed was comfy ! pool and gym great - friendly staff !

having breakfast included was very convenient

location, cleanliness, laundry, parking facilities, food & staff, variety of accommodation

tiny room with everything i needed, tv, wifi, mirror

beds are comfy, free parking, free laundry, breakfast included

no free wifi

fantastic views, great location, very comfortable stay, kids loved it

i think this is because it s open to public, also having no included breakfast or room service for food

they also have gym and spa falicity, just a shame that i didn't get time to use them

was clean and tidy, full amenities like kitchen and in-room laundry facilities

also the spa had way too many kids swimming and doing laps so wasn't very relaxing

my kids are 10 & 12 and were ok on a different floor but it wasn t ideal

was a bit of confusion about the rollaway beds for our kids, but this was all successfully sorted by friendly

we got room service both nights and just stared at it

street parking very disappointing that we had to park in e parking with 2 tired kids found it difficult to park

excellent location, amazing pet friendly hotel. super clean and awesome view.

free wifi was very intermittent and kept shutting me out.

terrace was not always open, not sure what the reason was for it being closed, even when the bar down stairs

wifi was spotty.

wifi was very difficult to get

the wifi password didn t work

loved the free laundry facilities

free guest laundry facilities and cooking area

sometimes non-reliable wifi

cant think of a single positive thing except the reasonably convenient location and the free wifi

definitely 100% stay at neutral bay again, facilities were well appointed for my one night stay, laundry worked

breakfast, location close to golf clubs and trains

toooo cold to swim (it was summer); finnish spa did not work

buffet breakfast was amazing & included with our room booking

proximity to family. daily room service.

large rooms, good location, easy parking

location is great wifi was good bed comfortable lights are great

the beds the laundry and the rooms were very good quality amd for me the location was perfect

staff were attentive and room service arrived quickly

room service was ok but not great.

there was also a bar fridge

and very good service was provided to me was kindly let me use the gym shower room when i needed a quick shower

room service meal was mediocre for the cost.

highly recommend the pet stay services

stayed in one of the pet friendly rooms for 2 nights (we have a staffy and a mainecoon cat)

pet facilities were excellent

the roof top bar was perfect for a casual cocktail

rooftop bar a little crowded but you would expect this given the awesome view

wifi worked ok but could not do video calls

room service

our room overlooked barangaroo and across the harbour to luna park

the pool wasn t opened till late

room service is very special

breakfast was a little disappointing

but i was wondering if that was a fair and reasonable answer and let me and my kids wait for nearly on hour

a great space to relax, have a drink

loud sound from the live band playing at the bar downstairs at late night

suited our needs/ budget for one night; bonus free wifi

the pub is fun and the rooftop bar great with a lovely view of the bridge very

wifi needs to be stable else it s miserable

as it was a tuesday the bar a meals were not available

spacious room with modern amenities, small gym, great buffet breakfast close to macquarie park area where i was

room service and bar shut too early

only limited bar menu for dinner on weekends

bar wasn t open on a saturday

the staff are super friendly - especially the wonderful bar staff at breakfast

loved everything about this, the room, the breakfast, the location and the bar downstairs!

wifi didn t work and bed had a bucket wedged behind it to catch the water from the leaking aircon

food and staff at the bar directly below your room was super nice and professional

amazing staff especially mark, ellie & the lovely lassie in the bar (sorry i didn t get your name

first night (a saturday to be fair) there was a lot of noise from live music down in the bar which went on until

it would be nice if room service was available 24 hours over the weekend

after travelling for 13 hours i expect to be able to order room service

luggage has to be placed in laundry lift which is not ideal but fine

pay for wifi, privacy - room opened on to a public terrace. we had to keep the blinds closed.

was super clean and the ambience was exactly what we needed for a weekend away with the kids

no bar at the pool

the room had a well equipped kitchen where we had breakfast

i felt like i asked them to do a million things for me and my kids and the staff did everything with a smile

kitchen and bathroom were a title dated

no room service, but there was a kitchen and it was very close to the rocks

location style bedroom design restaurant choices view from rooftop bar breakfast deal

window was beautiful and the room was exceptional, very clean and tidy, the bed was so cozy and room service

pool and spa so luxurious with view to die for

great breakfast, beautiful room and view, lovely pool, room was fabulous and we loved the gym!

we were celebrating our anniversary and the lovely staff gave us sparkling and easter treats

the only thing if i was to get picky was the upload speed on wifi was a bit slow

great value for money, location is absolutely excellent, bistro downstairs is great, associated bar next door

breakfast was included and offered a good range of choice

staff, friendliness iron and ironing board in room spacious room very comfortable bed, good breakfast

in the rocks, close to circular quay, opera house, plenty of public transport options, great bar the push

the room was very spacious and our favourite thing about it was the massive bathroom with the spa bath overlooking

the room with the big bay windows & those views omg & the big king size bed was awesome & that spa was very very

staff were all extremely helpful from the bar tender and kiosk worker to the valet and check in staff

excellent wifi

i also partook in spa services which definitely need to be experienced

reduced bar / room services during our last stay in march 2025

price of room service a little pricey although the food was amazing for room service

bridge and opera house from the rooms, same view as shown in advertised pictures, fully equipped bar fridge,

intermittent wifi in bedroom.

enjoyed the happy hour in bar - great value for money

the breakfast.

our wedding morning i ordered a non dairy breakfast item for room service and it arrived with grated cheese on

and has the most outstanding views of the harbour - the room was very spacious and clean and has kitchen facilities

4 people staying and sofa bed set up for kids with only 1 pillow and very small blanket

the kids said 'the hash browns '

breakfast very good, tapas in the bar excellent. all staff friendly but not pushy.

fantastic gym, lovely pool, great breakfast, ivan on the door was great.

delicious room service dinner.

we had upgraded to a spa suite

staff very friendly - great with the kids

this pub/bar/restaurant/hotel/location certainly exceeded our expectations

decent bed, clean bathrooms, wifi and netflix great plus especially for the price.

everything is to be expected. expect sleeping above a bar with noise.

there is no reception, as such & all queries must be directed to the bar downstairs (fortunately quiet when i

just bar noise and stairs

wifi in our room was terrible and constantly dropped out after 5 mins, very frustrating when trying

loved using the pool and spa and would definitely stay again

self service features, like ice (order from room service)

while wifi was strong when connected, it tends to log itself out after a period of inactivity

quick and tasty room service

didn't need a pool or a gym, just a massive room, great staff and amazing food options

love that you can order drinks from the bar downstairs to the room

the hotel has a fantastic little rustic bar to start or finish the night at

we ordered room service form mr wong and that was also exceptional

bar fridge wasn t really sealing too well so they bought us ice buckets for our drinks which was

thing i could say is it got little noisy downstairs in the garden bar that you could hear very loudly in our

is accessed via a separate entrance to the pub so you don't need to walk through a crowded bar to get to the

food in the bar was tasty, it was nice to get a discount for staying in the accomodation and the happy hour

the tea and coffee bar in the common area

was a private function upstairs from the bar area and although the bistro has a no noise policy from 10pm that

oh and the spa is amazing, too

to get a table at breakfast, that was a bit ridiculous to be honest

the staff are very friendly and professional, the food and drinks are excellent, very good gym and awesome pool

love this hotel! staff, room, spa and breakfast all excellent!

a really luxurious few days away without the kids

excellence wifi connection

the hotel rooftop bar is great

room with smart tv, express check in/out available which is great for business travellers, wifi always exceptional

the entire hotel is well built, maintained, and serviced - with comfortable rooms, a great gym, and perfect

location, cleanliness, the comfortable rooms, amazing gym, lovely rooftop bar, helpful staff.

the whole experience was shocking. i bellive the breakfast needs a overhaual.

in was slow and the bar service was poor

5 star buffet breakfast was amazing

loved the facilities, breakfast was great, staff were very attentive and friendly.

when experiencing the days through the zoo and the bar and restaurant views were breathtaking

wifi should be free for everyone staying here.

of liked a room service option

it was not clear how to order room service or even if it was available

having to pay for wifi

the beds were comfy close to our event breakfast nice and cheap coffee great

a plus for getting access to anytime fitness, a small but fully equipped gym down the road

free movies and wifi

wifi was decent in the room

would have liked a gym in the hotel

it would be good to have affordable self service laundry facilities

room service was a little expensive

s simply a hotel that works offering good facilities nice bar great service and very comfortable

great for kids also

we might have been on a floor with the laundry perhaps as i felt like we could hear rumbles of tumble driers

didn't have breakfast or eat in the restaurant, i did get room service once only because it was expensive

the kitchen is great, lots of free breakfast items and juice (my kids enjoyed the range of juices

wynyard has an equipped kitchen room, that's a big bonus

kitchen was crowded with laundry bags and the fridge was a bit yuck

there is also a rooftop area to relax on and a laundry area

room was great and clean to accommodate our teenage and close to teenage kids with the bunk bed and single bed

friendly staff, great bar downstairs , speakers in the roof that link to bluetooth

breakfast buffet was also included in the room price and was yummy

housekeeping staff very obliging and bar restaurant staff friendly, accommodating and welcoming

mini bar was disappointing, no iphone charges, bar not open on a sunday

breakfast was yummy

no pool no spa bad hats worn by baggage staff

room service and our conference was outstanding

room , gym / wellness centre, buffet breakfast and wentworth bar.

the upgrade, the bar staff, the food at the bar, and the room of course

always call the room service to make up my room

clean, awesome facilities and close to shops. great to have a delicious breakfast included!

nice clean rooms & bathrooms friendly staff great breakfast will come back & stay again

no room service for breakfast, room phone didn't work, some problems connecting to the internet

easy parking and only $15. kids loved breakfast and staff were so helpful and friendly.

the bar didn t stock your top scotch whiskey

property was amazing! pool and gym were flash as!

the rooms were spacious, with two large areas that gave us plenty of room to relax

beds were so very comfortable, pool and spa lovely, easy access to most of the city

that was perfectly fitted out with everything we needed from well stocked kitchenette to full laundry

the room is quite big. it is good for our family with two kids.

staff made our birthday celebrations very special breakfast was delicious the staff remembered us each day bar

service in the bar was a little less attentive than i would have expected for a hotel of this stature

there wasn't much i didn't like, loved it all bar the prices of food. 2 x small coffees in

nice little gym a fantastic brekkie and location

should have kids meal peice as well

there is a shared bathroom in addition to the ensuite bathroom, as well as a laundry room

see the photo os the state of the laundry

there was some minor staff, like poor wifi, but for this price it was ok.

also offers fantastic amenities, including free wi-fi, a secure locker for your valuables, and a laundry room

came back again and they improved so much - faster wifi, more fridge to food storage including inside the rooms

room is well designed and the room service discreet and thoughtful

modern, new ammenities and decor, coffee ready to go and on-site cafe with room service

the sofa and bar area was a great addition and nice to rest and unwind

bar downstairs offered tasty food and cocktails

which they had room service.

kitchenette not restocked properly or glasses

gym with small pool on the rooftop is a lot fun and feels like a hidden club

my favourite hotel in the sydney cbd the staff are fabulous the cleaners are excellent the room service is

we ordered room service from p

no kitchen in the room.

we tried to ask for the laundry but half of the clothes were washed and the staff was not receptive to our

was fantastic as was the choice of food at breakfast

beautiful buffet breakfast

thank you for the lovely staff, great place and the fast free wifi

location, kids concierge, breakfast and friendly helpful staff.

the gym was basic but had a good amount of equipment

gym is very small

we added breakfast with our two night stay

the gym equipment was also sufficient

breakfast - very little choice in restaurant next door

tv wifi didn t work and staff couldn t fix it

our tv did not work nor did the wifi

no wifi

television not working no wifi

staff member was kind of rude, the wifi didn't work on our floor, the bathrooms had no hand soap or mirrors,

gym, spa and sauna available

odd thing was i wasn't sure when room servicing was happening - i stayed 5 nights and had one room service which

needed is a supplied, large room, good shower, parking on site for a small fee, swimming pool and gym

very well presented and clean room! spacious room. wonderful laundry and kitchenette facilities.

amenities are old and not suitable for aged people also there was no regular room service we were there for 9

tightness of the room as well as bathroom no free wifi in the room but free wifi in the lobby

room service needs to be reviewed

the staff were lovely the breakfast nice

much better than expected fantastic location great breakfast staff excellent

small room. lack of room service

strong wifi

very good shower and free wifi

location. clean. staff very friendly. practical and cheap breakfast. handy laundry facilities.

wifi had an excellent connection, the room was quiet and peaceful.

the laundry room is free to use which adds much more convenience

great coffee/breakfast cafe around the corner

the staff were friendly and helpful the room was very comfortable, clean, great bed and bedding breakfast was

a shame you have to go out of the building to organise room service

hotel features like room service, gym, pool etc etc

room service hours are dependent on outside sources

figure out how to get the wifi working, and wasn't provided any directions on checking in

terrible pillows and the wifi was a bit sketchy.

provide free wifi just on that area

the wifi was down when i checked in and it was still down hours later when i came back from dinner

out of the businesses control, but the mobile reception in my room was pretty shotty, but free wifi was available

great location, beautiful rooms great bar and eatery. winner.

wasn't sure where the pool area was or gym

the staff are amazing, not only at reception but housekeeping and room service

the view was spectacular, breakfast was great.

location, facilities and breakfast.

good room service cuisine

lovely rooms, and some unexpected facilities that made our stay easier, like a free self-service laundry and

funky facilities, excellent service, beautiful food via room service, close to darling harbour

more available times for food? i.e. room service.

room service finishes at like 10pm, so coming back from a night out in the city required me to

great location and great bar and restaurant. buffet breakfast was a must with small kids

rooms big, quiet and very comfortable, lovely pool and gym

location, lovely clean, comfortable room, very friendly, helpful staff, cute little pool

the spa staff went out of their way to fit us in for a treatment at late notice

on level 10 is excellent, great for both kids and adults

the bathroom was nice & clean the kitchen was nice clean i enjoyed my stay the office lady is lovely friendly

wifi password didn t

bathroom tap was stiff to move and one of the doors in the kitchen was broken

looked like a chinese laundry, no staff - we did arrive late

laundry facilities are good - $4 to wash, $4 to dry

time taken to bring drink room service to the room could have been faster

bath bombs available from the mini bar to enjoy a relaxing soak - reasonably priced minibar and room service -

no toothbrush toothpaste n slippers for the price; very dark hallways not for family with kids

we sent clothes to dry cleaning, and the next day a laundry bag was never replaced

couldn't find any wifi details. had to hotspot from phone to do work

there was no kitchen facility

that worried me were the sliding bathroom door as it easily slammed and because i was with my kids i had to be

breakfast was ok - the view was wonderful

stayed here for my son s 6th birthday just to get away from the suburbs and the kids enjoyed their stay

was perfect and seemless from the staff checking in, the room, room service staff, the food, the lovely birthday

same with the laundry

laundry machine was 4 aud per wash and dry another 4 so decent price

a repeat guest, i m used to the good wifi, though this time it had a few slow patches

wifi in the dining room no good at all

habitual back packer its nice to find a okace at times that has almost everything needed, from th wifi, to

staff at the bar is friendly, easygoing and polite

wifi was slow

was clean, very quiet for being above a pub, the room was clean and comfortable with a small bar fridge, tea

comfortable room with basics, air cond, tv and wifi

wifi was a bit sluggish but thats about it.

gym is a bit dated, but definitely useable

that there was a washing machine and dryer in the room and wifi was free

young adult children enjoyed the pool etc and

job and clean daily), bonus one free brekky at the cafe brew bros next door (a great cafe), great wifi, great

spa was freezing

pool and spa great to have too

larger than we expected with kitchen and laundry

kids loved the hours for the pool as we were able to go about our day, come back and they still had

the pool, sauna and gym well a great feature after winding down from exploring the city staff where very

swimming pool spa and sauna of course great addition also

wifi at parts of the room

wifi connection was not great

housekeeping, and 24hr reception), luggage storage before and after your stay, excellent lounge (wifi, nespresso

comment is if for business customers it will need stronger wifi water pressure for shower is pretty weak sink

wifi is also fast

facilities (pools, gym, etc)

the roof top bar and pool was stunning with those gorgeous views

it was a bit weird the gym doesn t have a toilet anywhere nearby

there was no spa next to the indoor pool. was a little expensive.

staff are slow to answer calls for room service

great location + good sized rooms + very good gym

everything was perfect, if i had to find one thing (and its really minor) the wifi didnt work when you sat on

room were especially the bed sheets..we love the poo,l spa etc

due to weather i opted for a taxi) would highly recommend - i cannot comment on the restaurant or bar - as i

the easter bunny, easter goodie bags and lamas in the reception on easter sunday, my two kids 6 and 4 years

great location. room service available. clean comfortable room.

and there were no others to choose from and no info so we could connect to the internet via the wifi

room service trays left for hours in corridors - not good for appearance, safety or hygiene

crane right outside our window. poor wifi signal in our room

food and gym were wonderful

plenty of onsite parking

access to restaurant. free parking. spotless comfortable room and friendly staff.

wouldn't stay friday or saturday night with kids, it was very noisy - as expected, it's a pub

i didn't use it nor did my wife as we have unlimited data on our phones but free wifi is always a nice bonus

room service staff very considerate and obliging

wifi works

wifi very fast, full needed stuff in room

the kitchen was closed over the weekend for bar meals.

also room service dude was super understanding, whoever you are shoutout

clean, comfortable and convenient location, staff were great, food and bar was nice

stay in this amazing hotel perfect beds perfect bathrooms wonderful staff super clean yummy breakfasts happy

the included breakfast was superb

very nice staff was treated with respect amazing breakfast

pool and bar service

the bar closes too early after coming back from a show to have a drink bar was closed.

we didn't realise that, although we arrived during open hours, the kitchen had already closed

room service stopped at 9pm

room service menu was limited

pool, spa and gym were great and super clean and well maintained

lobby restaurant that provides room service has gone vegan for a year

we ve never been noticed the hotel is located within a bar and also casino, which looks like not that safe

the bar area just gave a poor representation of the property

excellent location, bar was too good with staffs very pleasant. 10/10

there is also a good restaurant with great food options and a bar inside this hotel

renovated nicely and clean. got bar at the bottom of the hotel. no lift!