one exception: you don't have to ask to clean the swimming pool which has to be clean late at evening because of the products

husband loved the breakfast he was really happy that y'all had a buffet, location was excellent it was really close

top service. big suite and comfy bed. limited vegan breakfast options. highly recommended.

clean rooms and great breakfast

cleanliness & good breakfast

no towels on the pool, too far from the

the breakfast area, they didn't let you know which food was for free, they told me when i already have

staff; good gym; good bartender; and delicious breakfast

breakfast with lovely ladies cooking for you, fab fresh fruit selection

swimming pool ,

the location was good. the room spacious and clean. parking lot and swimming pool available.

excellent place. professional staff, good breakfast, clean rooms, good location,

clean facilities, and an included breakfast buffet for all

excellent staff (3 women) that serve breakfast every morning. they are the best staff ever.

was excellent, breakfast was good, with limitted options

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

breakfast quality was good

the rooms on the homewood side have kitchenettes and feel a bit nicer

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

we arrived in the late evening, called for the shuttle which came very quickly

the breakfast

swimming pool and free shuttle bus to airport are a plus

staffs are very nice and they provide shuttle service after midnight

stuff and shuttle was great

kids love it the breakfast and the kitchen staff really nice

kids love it the breakfast and the kitchen staff really nice

gym was not being managed. and the water was bursting out from the tab

the pool was dirty and shallow, the gym can have more equipment

pool was dirty and closed for my boy for some hours. the other days everything was fine

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

location and facilities from parking to hotel

the breakfast is good and delicious

proximity to the airport and the available shuttle transportation to the airport

a us traveller, i was not impressed with the breakfast

the shuttle to the airport

also, the view from our room was amazing, and it's so nice to wake up to enjoy an amazing breakfast, it was delicious

good breakfast

i didn t eat breakfast because the time but i m very happy with the place

it is close to the airport and there is a starbucks and a 7-11 across the parking lot.

staff breakfast

excellent breakfast, airport shuttle included!

staff courtesy and assistance, parking and security, room service.

wifi still sucks but many of the other maintenance issues have been repaired

bad location on busy highway that you cannot cross. loud guests, especially at the pool

the friendly staff and the accessible parking lot, many channels for kids on tv, large towels for the

minute i hit the door the minute i left i truly enjoyed my stay here that's imagine i did use the pool the workout facilities and

the parking entrance is on the main avenue through the casino but once again, it looks dirty and old

this time we elected breakfast and it was very good also

people serving on breakfast, i assume this is due to the pandemic and the precautions that are being taken, so no

breakfast was very good. staff at restaurant was excellent. at checkin was just ok.

- when i decided pay for the breakfast, i wanted to go to my room with food, and the staff was annoyed because they thought i

i've being here twice and any time you request something for room service and dont have cash, have to go to reception to make the payment

breakfast staff were very friendly

breakfast

they said breakfast start at one hour and they didt have anything ready

good breakfast, clean, easy parking

breakfast buffet was repetitive and limited

excellent service and great location. decent breakfast.

good price with breakfast

breakfast was great with plenty of choice and the young waiter on both occasions

great location...clean facility. the food was great...kids had an awesome time..

and this time looks like the employees has better training, everybody do excellent job, and the breakfast two tombs

there is no free breakfast but there is a cafe on site. reasonable prices.

great breakfast with great service.

great breakfast and firm bed.

breakfast here is delicious and filling to get your day started

the central area was nice, there is a bar and they serve breakfast (not included in ticket0

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

wifi did not work for me six days, tablet or laptop

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

morning breakfast too much crowded, no place where to sit, it necessary to re think this area

breakfast only included fruit, coffee and bread

breakfast was included, but it was very minimal

breakfast was delicious but could use some protein options like egg, because it was only

the restaurant, my family and i went for breakfast and did not have very good service, it was not that busy and the waitress was just

of a tv not functioning but, only replied that it was noted, never got fixed, they only had one breakfast option, etc

breakfast is only coffee and we come not top late

breakfast included was not worth the price and the bathrooms were not accommodating

prefer a self-serve breakfast.

old beds but good free breakfast

room service was not good, will call for ice

room was very spacious, enough storage for our one week stay, the gym was a plus and the view from the terrace was beautiful

check in, no one told me about the pool, the gym, the restaurant, anything really which was upsetting, they only asked for my name my payment

they have good wifi and save parking. there's also a little ceasers and a oxxo right across.

parking lot too small!

i rented the spa room and it was great and accessible

bed was very comfortable, bathroom stole the show with the spa suite - wow

room service was delicious.

wifi is useless, can't connect

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service and restrooms downstairs near lobby, staff very attentive and

really enjoyed the breakfast, the full room and of course the cleaning stuff was incredible

the parking lot, there are not signals to find the hotel's lobby

terrible breakfast

the breakfast was awesome and the staff went out of their way to make sure we were happy.

hotel was great, and breakfast was hot, ready, and delicious

also, they were building the new parking lot all night outside our window, we didn't manage to get any

noise from multi-level parking lot just outside my window. ask for another side rooms.

is a parking lot one side of the hotel, no noise but when you try to get a view, the parking lot its

staurat extractors) the stars rating didn't match the quality breakfast

hotel felt worn my room had view to a multiple level parking lot it was noisy

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

rooms and wifi speed

leaking air condition, had to pay extra for dental kit, wifi does not work on phones

breakfast service terrible

didn't care for the breakfast served

the reception and breakfast areas were nice. it was a nice surprise to find a safe in the room.

the restaurant and breakfast

breakfast was excellent beautiful hotel

breakfast and views

breakfast

isthian) is a true mixologist and made fantastic drinks for us

breakfast was ok, although the breakfast area is rather sober and crammed

we could cool down in the swimmingpool, play ping pong during the evning and enjoy a nice breakfast in the morning

location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit

to go to our event and come back really quick & cheap, decorations are interesting and it has pool which is really necessary for this hot

ey had kids so it was loud

the macroplaza is very big with lots to do for the kids

both our mattresses had large patches of stains presumably from kids wetting the bed

it has a pool and a gym, you just need to let them know when you would like to go to avoid crowds due to covid

excellent customer service andi liked the gym and swimming pool