location and facilities from parking to hotel

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

the breakfast was not very good nor the food.

breakfast was awesome, the room was cool and confy, the bed great, bathroom relaxing, the staff

pool closes at 10, bar at 11:30, wish they were open later

we got this hotel cause it supposedly had a heated indoor pool and that was not true it was super cold water

pool (reason we booked this hotel) not available.

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

the rooms on the homewood side have kitchenettes and feel a bit nicer

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

no swimming pool nor gym. no restaurant

my parents, which i really appreciate, they (staff) are very patient with them, the lady at the kitchen (cheff/cooker) she always cook whatever my parents ask her for, so yes

location, everything was really good- the room, swimming pool, wedding food was great rest of the food was ok

3) beds were very comfortable 4) continental breakfast is good

no swimming pool nor gym. no restaurant

excellent place. professional staff, good breakfast, clean rooms, good location,

beds where very comfortable, and the breakfast included in the price was very good and plenty

extremely bad smell room old plumbing swimming pool dirty air fan on toilet super noisy broken

over all pretty good the pool, exercise room, very clean room

the pool was nice

breakfast was very good. staff at restaurant was excellent. at checkin was just ok.

isn't an in-hotel restaurant or breakfast service, the only options are starbucks or liverpool for breakfast

breakfast buffet was a bit limited and i ordered room service one night and it has a little to be desired

breakfast and fast wifi

very nice employees and fast room service.

and this time looks like the employees has better training, everybody do excellent job, and the breakfast two tombs

the size of the room. the location. the staff. breakfast.

excellent service and great location. decent breakfast.

breakfast was great with plenty of choice and the young waiter on both occasions

douardo) was a

breakfast buffet was repetitive and limited

breakfast staff were very friendly

the breakfast selection was great and delicious

breakfast

they said breakfast start at one hour and they didt have anything ready

bed was comfortable. breakfast was great

good shower, shuttle service and swimming pool

room isn’t spacious; no fridge in the room ; whole building is outdated; the shuttle bus doesn’t come to airport to pick guests as described

breakfast was greatud83dudc4d

did not had a chance to taste the breakfast but it looked good

the pool was nice, just didn't have much time to enjoy it

gym , swimming pool and location

gym , swimming pool and location

e machine not working) or towels, sometime they

check in, no one told me about the pool, the gym, the restaurant, anything really which was upsetting, they only asked for my name my

responsive very quick check in and out process the pool and pool area was clean and very well kept the room was spacious the breakfast was varied

5 pm there were only 2 employees to provide service to the restaurant, room service and the hotel bar

kids running around unsupervised being disruptive to other guests

the hotel is very close to the airport and the free shuttle was timely.

i suggest you have a sign up list for the shuttle so everyone can respect their turns.

no power for several hours parking flooded

it has a decent outdoor pool

comfortable bed and secure parking

staff courtesy and assistance, parking and security, room service.

friendly staff, bed confortable. free underground parking.

attention, service and breakfast

i love this hotel provides us with a shuttle to the airport

they have shuttle service to the air port every 30 min

it was in a private sector & i loved the breakfast.

for the night and took the shuttle to the airport

breakfast and free airport shuttle nice staff nearby the airport beds are comfortable quiet in the

good breakfast

breakfast options!!

the breakfast is one of the best i've had at a hotel like this one

i didn t eat breakfast because the time but i m very happy with the place

there is no free breakfast but there is a cafe on site. reasonable prices.

great breakfast with great service.

great breakfast and firm bed.

breakfast here is delicious and filling to get your day started

the central area was nice, there is a bar and they serve breakfast (not included in ticket0

parking

odor in the room aisle without air conditioner really small and not friendly parking lot elevators were the worst part

the parking lot, there are not signals to find the hotel's lobby

maybe they kept them open due to covid concerns but everything else in the breakfast area, many people touched to open and controlled other areas such as the bread- which

hotel was great, and breakfast was hot, ready, and delicious

breakfast is only coffee and we come not top late

breakfast included was not worth the price and the bathrooms were not accommodating

prefer a self-serve breakfast.

old beds but good free breakfast

of a tv not functioning but, only replied that it was noted, never got fixed, they only had one breakfast option, etc

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

wifi did not work for me six days, tablet or laptop

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

the parking entrance is on the main avenue through the casino but once again, it looks dirty and old

the breakfast and the view.

breakfast was delicious but could use some protein options like egg, because it was only

morning breakfast too much crowded, no place where to sit, it necessary to re think this area

everything .good price. excellent management. good breakfast i love everything

st drinks, bread, and a bit of fruit), and one

breakfast was ok, although the breakfast area is rather sober and crammed

location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit

to go to our event and come back really quick & cheap, decorations are interesting and it has pool which is really necessary for this hot

we could cool down in the swimmingpool, play ping pong during the evning and enjoy a nice breakfast in the morning

bad wifi

wifi is useless, can't connect

no wifi for cell phones.

i rented the spa room and it was great and accessible

room service was delicious.

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

noise from multi-level parking lot just outside my window. ask for another side rooms.

is old, the room is ugly, the window was small in the corner of the room with the view to the parking

staurat extractors) the stars rating didn't match the quality breakfast

traffic noise whereas the backside is more quiet with a view and very close to a multiple floor parking lot

parking lot is sufficient

like the pool, the gym and breakfast buffet

the website advertised a pool but it s under construction and it should be mandatory that it s listed under construction

breakfast option at the bar is below average

location & fast wifi

excellent customer service andi liked the gym and swimming pool

the breakfast can be eggs

the free breakfast

rooms and wifi speed

option if you absolutely need an indoor pool at your hotel and you also want economic pricing

leaking air condition, had to pay extra for dental kit, wifi does not work on phones

the pool, room was confortable and the breakfast was excellent togheter with the lady who attended us

of the mountains, conveniently located 1 block from microplaza, 3 blocks from subway station, pool, jacuzzi, excellent food specifically dinner options

equipment in the gym did not work properly

pool, view, and breckfast

gym food