odor in the room aisle without air conditioner really small and not friendly parking lot elevators were the

the breakfast was awesome and the staff went out of their way to make sure we were happy.

hospitality and the room very cousy , the pillows are amazing and the bed super clean sheets, the breakfast

hotel was great, and breakfast was hot, ready, and delicious

parking

the wifi was really fast - i actually regret not checking it - but that gives you enough

i'm not too sure about the parking rules since i don't own a car in mexico, but the first floor looks like a

wifi was not working in the

the location was nice and the entrance of the hotel was nice. the parking was safe and gated.

old beds but good free breakfast

of a tv not functioning but, only replied that it was noted, never got fixed, they only had one breakfast option

breakfast is only coffee and we come not top late

prefer a self-serve breakfast.

wifi wasn't working at all

this hotel is good value for money. it has free wifi.

the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location

wifi didn t work

the central area was nice, there is a bar and they serve breakfast (not included in ticket0

there is no free breakfast but there is a cafe on site. reasonable prices.

great breakfast with great service.

breakfast here is delicious and filling to get your day started

the parking underground is a plus, rather than parking on the street

zone , so it is very busy and not that clean, there is also homeless living outside at nights wifi is not stable

room service is awful and pay no attention to clealiness whatsoever.

they have good wifi and save parking. there's also a little ceasers and a oxxo right across.

beds were super comfortable, the bar in the hotel is a plus

check in, no one told me about the pool, the gym, the restaurant, anything really which was upsetting, they only

everything besides the hours of the pool

wifi did not work for me six days, tablet or laptop

didn t like the parking

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3

location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit

wifi and tv service

to go to our event and come back really quick & cheap, decorations are interesting and it has pool which is

we could cool down in the swimmingpool, play ping pong during the evning and enjoy a nice breakfast in the

said that there was a gym, that is actually why we choose the hotel, however, the gym is closed and full of old

wifi very good too

not the kinda place where you expect room service or hotel amenities

the wifi was very good when working (90% of my time there in 3

room too cold for me. no way to control temperature. wifi very poor.

wifi wasn't working this day, and the cleaning woman didn't know anything about the internet, so i

despite the listing there is no laundry service at the hotel

wifi condition is terrible

the wifi did not work, the bathrooms were dated and did not flush without pulling the valve, two had

wifi route cofiguaration need update

the wifi is really good and i can't wait to book here in 3 weeks

soon as i came in the door (some mexican hotels have no idea i even booked through booking) the wifi was extremely

the bathroom and wifi

wifi never work

staff should know how to reset the modems or deal with wifi problems even at all hours of the night

spacious room, have all the essentials, private parking on site, elevator, a/c.

plenty of parking

friendly service awesome private gated parking

secure parking in a garage for free

wifi was essentially worthless

morning breakfast too much crowded, no place where to sit, it necessary to re think this area

wifi wasn't the best in the room, i visited the hotel before and the twin rooms had much better

wifi service failed alot

the restaurant, my family and i went for breakfast and did not have very good service, it was not that busy

weren't in the room much, but when we would go back to the room after an exhuasting outing, the kids like to

wifi is useless, can't connect

bad wifi

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service

no wifi for cell phones.

i rented the spa room and it was great and accessible

even heard an entire phone conversation ), the tv didn t work, the gym had only one working treadmill (from

room service is pretty bad, they were late all time and rooms don't have the features that comes at

the poor breakfast.

couldn't use the pool or gym

luis at the bar was excellent

they said breakfast start at one hour and they didt have anything ready

breakfast buffet was repetitive and limited

breakfast

good breakfast, clean, easy parking

breakfast staff were very friendly

is old, the room is ugly, the window was small in the corner of the room with the view to the parking

is a parking lot one side of the hotel, no noise but when you try to get a view, the parking lot its

hotel felt worn my room had view to a multiple level parking lot it was noisy (restaurat extractors) the stars

parking lot is sufficient

wifi could have been better

viewing rooms clean wifi

easy parking

everything was very clean and wifi worked very well

this hotel is quite nice. location is excellent. so is the parking.

wifi was good

the rooms were hot, it was not easy to contact room service. the carpets are aged.

the treadmill machine was in good working order, and no one was using the gym, so it was pretty quiet

carpet smells old!

stay after a long drive - pet friendly & great location

wifi was a bit slow, text and email communication was in spanish only.

2 rooms with 2 adults each i separate breakfast for all of us, 8 people in total

indoor swimming pool with templated water which is awesome and there is plenty of underground parking space

piano bar area was closed, not even allowed to walk in and sit, not to drink just to hang for a while

breakfast and snack bar are always awesome great value for price

and we were not forced to wear a mask at all in the entire hotel except when we went to breakfast

breakfast was excellent!

location. price. breakfast

is suposed to be pet friendly but the restaurant is not

place, friendly and professional staff, clean rooms, fridge and microwave in room, tasty breakfast, enough number

i was not able to use the facilities like the pool or the gym but it is nice to have those options

another better hotels offer breakfast included and the same price, not only coffe and bread.

breakfast service terrible

the reception and breakfast areas were nice. it was a nice surprise to find a safe in the room.

what i am missing is the bar yall use too have in the rooms

the breakfast can be eggs

it has a/c and an excellent wifi signal

conditions of the room,pool,the overall ambiance of the run-down hotel.

the pool, the price, location, felt safe ..

swimming pool

the room service staff was friendly and kind

location and parking

we also used the hotel s laundry service, but our clothes were returned only partially dried, forcing us to

lower rate and include breakfast

location and pool

need a pool for the kids! monterrey is so hot

there is no pool.

beds, fast wifi, no work station/desk in upgraded room but views are great location great and there are

parking is a mess

room service and food..

amazing facilities and very fairly priced room service :)

the food at the restaurant is delicious, the bar staff makes great drinks

breakfast and views

the restaurant is nice and the free breakfast was good

breakfast

gym

breakfast is exceptional - the gym's view is beautiful - the bar is nice and the employees are very friendly

that was no pool but everything else made up for it. no need for it.

late check in, the spa dosent be for the residents it s open to every one and dosent have space and dosent

breakfast is exceptional - the gym's view is beautiful - the bar is nice and the employees are very friendly

breakfast was good, rooms nice and clean. front desk was nice.

no power for several hours parking flooded

have a pool, but it's not working

the housekeeper gave us extra towels for the pool

they don't have an indoor pool and the rooms look completely different from the ones on the

very great hotel, with pool and gym

could do with a bigger breakfast area.

i prefer the bar soap at the bathroom instead of the liquid one you use for the shower

challenge guests who are engaged in anti-social behaviour: guests were walking around the lobby/breakfast area

awesome breakfast! friendly staff

couldn’t do early check in and late check out

staff, they put me out from breakfast, bar and common areas while i need to work

breakfast is way too expensive, i recommend eating out. it'll be cheaper and more delicious.

did struggle quite a bit with the wifi from time to time

not that comfortable bed, very poor breakfast

the bar in the lobby was good

room service, did not get what we ordered

mini bar just a small bottle water for a couple

in took very long time could get a beer at the bar but no food

bad conditions in room and gym

i asked room service to take care of that but to no avail

could not work from my room because of the poor wifi, had to go to strabuck if i needed to work

done toilet malfunctioned always we had to mess with the it to flush towels stained and very old pool was green

was excellent, breakfast was good, with limitted options

excellent place. professional staff, good breakfast, clean rooms, good location,

view, cool zone, but bad wifi, a good point is that include breakfast, it's not a big deal but it's great when

location is very good. decent sized room. has parking.

the parking lot is small and hard to park in and good luck getting a good spot outside of the building,

parking, big trucks are hard to get them inside parking garage.

the parking in the building is a real torture, you need a lot of skills performing hard manouvers if

pool was great after a hot day

they also offer free shuttle service in 10 km radius which was very convenient

breakfast selection was very limited

& comfortable room, good facilities in the hotel (pool, gym), courteous staff, decent breakfast with daily fresh

too many people in the pool

location, clean,pool, food

rooms are not soundproof and gym has no

the pool was very relaxing and it helped with the heat. the rooms were spacious and comfortable.

the wifi connection is pretty bad. if you come to work, stay in a other place. it s awful.

were not wifi - respect for the price of the booking- there is not room service

the breakfast was much better than a typical continental breakfast; freshly made eggs dishes in a

clean and great breakfast!

no room service 24 hours

too stiff, wifi was not strong and did not have a small fridge to keep drinks cold

there was a gym, excellent kitchen in my suite and free bottled water