and this time looks like the employees has better training, everybody do excellent job, and the breakfast two tombs

very good breakfast!

douardo) was a

great location...clean facility. the food was great...kids had an awesome time..

excellent service and great location. decent breakfast.

parking lot too small!

room service was not good, will call for ice

internet

the pool and gym

fi) signal in mu room was weak again

this time we elected breakfast and it was very good also

breakfast and fast wifi

breakfast was very good. staff at restaurant was excellent. at checkin was just ok.

breakfast

- when i decided pay for the breakfast, i wanted to go to my room with food, and the staff was annoyed because they thought i

to go to our event and come back really quick & cheap, decorations are interesting and it has pool which is really necessary for this hot

breakfast was ok, although the breakfast area is rather sober and crammed

location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit

we could cool down in the swimmingpool, play ping pong during the evning and enjoy a nice breakfast in the morning

very clean very quiet. good breakfast.

really enjoyed the breakfast, the full room and of course the cleaning stuff was incredible

personal was very friendly,the location was i plus , i really enjoyed the atmosphere even the parking espacio was

the breakfast was awesome and the staff went out of their way to make sure we were happy.

hotel was great, and breakfast was hot, ready, and delicious

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

old beds but good free breakfast

breakfast included was not worth the price and the bathrooms were not accommodating

prefer a self-serve breakfast.

of a tv not functioning but, only replied that it was noted, never got fixed, they only had one breakfast option, etc

breakfast is only coffee and we come not top late

great breakfast with great service.

great breakfast and firm bed.

there is no free breakfast but there is a cafe on site. reasonable prices.

breakfast here is delicious and filling to get your day started

the central area was nice, there is a bar and they serve breakfast (not included in ticket0

the breakfast selection was great and delicious

the breakfast eggs were to dry no flavor, i was expecting a variety like bacon and eggs, waffles,

breakfast was very simple and not very good. the location is awful.

breakfast

they said breakfast start at one hour and they didt have anything ready

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

wifi did not work for me six days, tablet or laptop

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

i didn't get a free breakfast. that should be included with the hotel price.

bartender at the bar sierra madre

the website advertised a pool but it s under construction and it should be mandatory that it s listed under construction

saw roaches in our room, you could hear all the noises from the people in the next room (they had kids so it was loud

unfortunately i had no time but the hot breakfast looked very good

the pool it’s a little small

gym and pool area with a breath taking view of the mountains

the indoor pool was wonderful

equipment in the gym did not work properly

the gym facility is out of date

excellent staff (3 women) that serve breakfast every morning. they are the best staff ever.

swimming pool horrible; not

done toilet malfunctioned always we had to mess with the it to flush towels stained and very old pool was green and filthy breakfast was not good rude and unhelpful staff commuter

out of control screaming 5-8yr old kids, as parents drank themself silly, pool party for 5 hours in afternoon til 1030pm didn't allow for needed pool decompression for lower

convenient location, included breakfast buffet and service!! the pancakes were everything!

location and facilities from parking to hotel

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

breakfast was included, but it was very minimal

st drinks, bread, and a bit of fruit), and one

breakfast only included fruit, coffee and bread

morning breakfast too much crowded, no place where to sit, it necessary to re think this area

everything .good price. excellent management. good breakfast i love everything

also, they were building the new parking lot all night outside our window, we didn't manage to get any

parking lot is sufficient

noise from multi-level parking lot just outside my window. ask for another side rooms.

is old, the room is ugly, the window was small in the corner of the room with the view to the parking

staurat extractors) the stars rating didn't match the quality breakfast

room service was delicious.

bed was very comfortable, bathroom stole the show with the spa suite - wow

i rented the spa room and it was great and accessible

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service and restrooms downstairs near lobby, staff very attentive and

wifi is useless, can't connect

the pool

the breakfast.

breakfast with lovely ladies cooking for you, fab fresh fruit selection

great breakfast

also gym had the multi machine being repaired and this was not

very clean, pool area and gym were fine, breakfast was sufficient

room service is available 24/7, and you can request a taxi service from the hotel

room service: there were no towels when i arrived in my room

bed is really comfortable, the shower sensational, wifi is excellent

i was not able to use the facilities like the pool or the gym but it is nice to have those options

the hotel has a free breakfast, as well as free computers and printers

location was perfect and the staff were friendly but the best part is that you can ask for a late check out even if you want to leave the hotel at 8pm they will only require you to pay the

another better hotels offer breakfast included and the same price, not only coffe and bread.

nice indoor pool

the breakfast can be eggs

wifi connection was also good

breakfast is not as good as the rest of the facilities

clean, excellent customer service, the restaurant and pool area are amazing with beautiful views

fair, beautiful mountain view, quiet, good beds, decent gym and pool, underground comfortable parking

lower rate and include breakfast

breakfast quality was good

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

the rooms on the homewood side have kitchenettes and feel a bit nicer

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

clean, sound proof and breakfast was excellent.

free upgrade to a suit, great modern rooms and lobby. the free breakfast was also very good.

nice and modern gym and pool

challenge guests who are engaged in anti-social behaviour: guests were walking around the lobby/breakfast area with no shoes in bare feet and putting bare feet up on the seats

nice and modern gym and pool

they don't have an indoor pool and the rooms look completely different from the ones on the

receptionist did not let us know the pool was not working due to remodeling and we had to find out on our own

staff courtesy and assistance, parking and security, room service.

day a bit intimidating but with us travelling with all our stuff in the car in the underground parking lot

quick service, also in the bar and restaurant

breakfast is way too expensive, i recommend eating out. it'll be cheaper and more delicious.

below average but “cheap for the area” they gave me a quick and early check in

well located, simple and comfortable, clean, staff is friendly, the breakfast menu was good

guys in restaurants was so helpful. good breakfast.

not that comfortable bed, very poor breakfast

perhaps the pool could have been warmer

food at the bar was outstanding

wifi doesn't work.

construction work inside the hotel -super noisy -no gym, even tho you pay for it -the pool was dirty and noisy due to the construction work -drilling

there was a nice, warm friendly vibe kind of hipster, with young families and kids in the lobby area plus a bar area with games

not a functional drop area and entrance for guest parking is not well signaled, in the

add a pool

no pool or bath service not so great at bar everything closed at 600pm on sunday

room service and food..

restaurant bar looked nice but empty

breakfast is exceptional - the gym's view is beautiful - the bar is nice and the employees are very friendly