accommodating staff, a comfy bed that was wonderful to just lie on for hours at a time, excellent wifi, and a

there are various evening events in the bar area most nights eg music, bingo, quiz

the hotel has a lovely pub and restaurant, great outdoor space suitable for children, free parking on premises

parking was a bit disorganized but we worked it out

pet-friendly policy is great

always friendly and helpful overall a great hotel also very pet friendly i would recommend to

it met all our requirements very friendly staff good location easy parking.

parking on site

very friendly staff and excellent food, best cooked breakfast ever.

the breakfast was amazing and so was the staff

liked the timed pre-ordered breakfast as this cut down on waiting times, something we found difficult in other

only thing which is nothing really, on our first morning for full scottish breakfast we had to wait a while

breakfast was excellent also view from room was magnificent looking forward to going back

onsite restaurant (especially the complimentary breakfast), the rooms were spacious and well furnished and the

location good friendly bar clean rooms and comfy beds fabulous evening meal wonderful breakfast overall an

pool table was great for the kids when the weather was bad

comfortable bar and great grassy area by the sea, gated to keep dogs and young kids in

excellent dinner and breakfast, superb selection of single malts on offer at the whisky bar

the property had parking and our room had an exceptional sea view

most accommodating for pets and extremely pet friendly

the hotel was excellent value for money, and room service was very efficient

m).

adjacent to glasgow airport, and the 24/hr check in and late check out (12pm) made this a very comfortable and

early check in. arrived at 8am. to room around 1pm

location, perfect for very early check in at airport

friendly staff, very clean and modern, good wifi and facilities. good breakfast

so we arrived and the air conditioning leaked all over the kids bed

i had 4 kids in my room with me, 2 in the sofa bed and had to have 2 in the double bed with me as there is

walking distance to the airport which was helpful with two small kids

kids slept all night no problem too and breakfast was really

restuarant part of noisy bar area

the parking facilities are to the rear of the hotel which was a relief for us with the motorbikes, and

room service for breakfast, was amazing

arrival was organised well in advance very polite and helpful staff from front desk bar spa even room service

food was also terrific, and the bedroom was very nice indeed - great bathroom (amazing shower), wifi was good

- it was close to a golf course i was playing a 2-day competition over

pool area was nice enough and kids enjoyed this

location bar food all good

waited an hour for food with young kids getting impatient in the restaurant and they forgot some of the order

took another 30min to arrange rooms it was 1am with kids so not to good

the room, late check out & the breakfast also the staff were very friendly

comfy, good wifi, enough power sockets to be manageable

also ordered room service which was lovely

in house guest laundry

the bar also has a great range of drinks and the cocktails were lovely

we didn't have dinner as we were going to be late and there was no availability but we had breakfast which was

room. easy parking

on point and always attentive if you wanted to order more drinks , the room was outstanding , the breakfast was

close to everything but with the easy parking, fabulous breakfast and amazing rooms

well appointed room, ev charging facilities, restaurant with good food at reasonable prices

good location for why was at glasgow, parking was great, easy checkin and checkout

staff good plus easy parking

of free parking and room was very good and comfortable bed

there was no problem with the wifi connection either

wifi could improve

the breakfast is excellent, nice rooms and kind staff. it's really helpful to have parking.

near station for train into glasgow central. free parking.0

extremely comfortable bed and room. loved the spa bath. staff very accommodating.

the food and service were amazing dinner was delicious and so was the buffet breakfast

at midnight i was awoken by the young party goers leaving or rather staying outside the reception bar area, the

constant noise outside the room the room service ended too early

very accommodating for our pet beagle building in a superb location.

since the pub was very quiet, we got to talk to the two bar tenders for quite a while which was really nice

selected this castle hotel because the kids really wanted to stay in a castle

also we had trouble getting a wifi signal in our room

pool and gym

at 1yr ) liked sitting here playing with blocks and even other parents came along with their kids and sat

fantastic location pet freindly and very accomodating

it is so friendly aand the kids have so much fun, and nobody bothes them

get wifi in our room (well it was very intermittent)

was not easy to access free wifi

room was spacious. facilities was brilliant. gym and pool as part of our room price.

lady who manages breakfast is wonderful.

lovely pool with floats for kids to play with and nice steam room and sauna

wifi wasn t easily accessible

late check out is a real bonus too

staff were so friendly and welcoming ,hotel was just amazing as was breakfast,didn't goto spa or pool but will

enjoyed a swim in the pool in the morning

clean and professional service. i was able to get early check in

nikos on reception was so lovely and christopher at the bar was great

there is ample parking and restaurants, shopping, and bus within an easy 5-minute walk from the door

small desk was handy and the wifi worked great in our room

strong wifi, modern bathrooms, everything very clean, car parking provides

and off street parking at the rear of the property out of site from the main road

there is good wifi and parking

friendly staff, free wifi and parking

the place is - warm, clean, nice decor, good wifi, friendly and helpful staff, good food, nice beer and great

the cooked breakfast was delicious and there were other options too

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

issues with the wifi on the morning of the check out

reception, bar & housekeeping staff all friendly and helpful 5*

my husband didn't like the bar bill!

the room service and location

reception desk staff, the breakfast room service staff, the cleaning staff, all were very friendly and

shower ran hot then cold. room next to laundry so smell in hall was not great.

lovely food and great selection on kids menu which is most unusual

wifi is a bit slower than i like but, hey i had a book to read so not the end of the world

we got an early check in and a late check out

we got an early check in and a late check out

room could have done with redecoration and wifi was patchy.

gym facilities could be improved

location, fun atmosphere and late check out

gym is good, small but well equipped

of genius) there were also lots of things to do inside the hotel, like a photo booth, pool table, gym etc

didn t realise that the charge was for per pet not per room, a little bit unhappy with that

pet friendly

close to everything we needed and plenty of pubs around and a nice casino across car park

good wifi comfy beds

little find, a 20 minute walk into the centre of glasgow, surrounded by a hollywood bowl, casino & restaurants

to get to from motorway, good transport links, lots of parking

location was perfect for attending hyrdo with 2 kids

food was lovely however i wish there had been a little more choice on the main menu- the kids menu was excellent

just about £200 for 1 night and that never included breakfast and with the kids were bit board as nothing for

the bar staff were lovely and accommodating when i asked to borrow a champagne glass

location and pet policy

very nice breakfast was fantastic, staff very helpful would definately use again if the wifi

wifi was perfect

amazing very clean and very comfortable was bigger than i expected even had an extra room free wifi no password

we were very dissappointed that wifi didnt work and we had no signal at all during our stay

i asked for laundry services and he didn't know the price or how the service works

some tv channels not connecting aerial issues or wifi

had a lovely pizza from room service i excellent breakfast

my husband is in a wheelchair and we were made aware that on booking we couldn t have a pet friendly room

there was not a single room service in entire week. and they don't provide soap.

from 8 am adults and kids running up and down corridor shouting and banging on doors either side of my room

staff were friendly, food and room service was great and felt really safe staying there as a solo female

nothing (ideally a pool and gym but can t have it all!) hah

well stocked bar with great selection of whiskies

gym is lacking in equipment but ok

that was due to covid i am sure that service would have been excellent if allowed to open, and room service was

breakfast was fine, would have more gluten free/vegan choices and a full scottish breakfast:) the

we loved the quirkiness of the room and the breakfast

great staff range of beverages in the room and lovely breakfast in the morning

breakfast was amazing

breakfast was plentiful with good variety

great staff, location, wifi, breakfast. will stay here again for sure!

not really suitable for young kids

the wifi was really fast, which when you don't watch a lot of tv is a bonus, the bed was so comfy too

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very

i asked room service to provide tea and sugar sachets by calling the reception 4 times (at 10 am early

wifi was slow at times

i had to help the kids every time

the wifi worked without any problem, as did the shower

the free wifi was good as well, and very close to the ovo

only thing i would say is having the wifi code in all the rooms, that s about it really, there is nothing i

wifi bit slow, room and facilities slightly tired, 25 extra for a dog even though quite expensive

also next to a noisy laundry room

the ladies toilet in the bar was out of use, also said the free wifi was only in the public areas

suitable parking, no lounge area that is family friendly, on-site dinning not great for kids

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

great gym facilities

push to pay for wifi.

pool, gym and parking were great

no swimming pool open

love the late check out time too as can have a lye in after breakfast

guest came and asked us for the wifi password at 23:45 at night

breakfast was nicely cooked,

peaful lication with nice restaurants and tge botanic park for kids

we didn't have the breakfast that is offered for a little more money, because we were leaving for the airport

the staff were really friendly and helpful. freshly cooked breakfast

they have a car park underground so i wasn t worried about my car, and the hotel had a 24/7 room service and

room service was quick

that wifi in room would be expensive extra which is really quite bad in this era.

lack of food late in the evening and room service was disappointing

the food in the restaurant was lovely the staff were also very friendly and helpful spoke to the kids and made

a net in the window as im sure the opposite house could see in when i pulled the curtain wifi code didn't work

wifi connects is superb, there are several hotspot, at least one on every floor

the wifi was very slow.

wifi could ve been stronger in my room

good wifi

& bar closed especially @weekend was to wet to go to a bar or restaurant outside if had bar opened

free wifi only in public area

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we

wifi code wasn't given so had to go down to reception

wifi signal was weak.

they don't have a laundry facility and the closest one is close enough, but it's located outside (washing/drying

i guess the maintenance time like laundry and vacuume, it was on the lobby, in rush hours

the wifi didn t work in my room

there's also a nice, clean common room, reliable wifi, and a coffee dispenser downstairs which was appreciated

huge room with a desk space to work at and jarringly fast wifi

loved the music theme and the music played in bar area

wifi and casting to tv was an added benefit

great early check in of 2pm and late check out of midday which really makes the difference

easy check in late check out late bar helpful staff

also a great informal type breakfast

the sleeping arrangement for kids was very uncomfortable.

the gym had everything needed for a good morning workout

criticism is that there was no hand wash and only one small bar of soap

some room service trays left at our door when we checked into the room

it had a great bar and restaurant and was open quiet late which suited

shower was great. bed comfy. good room service

for price this was superb as cracking breakfast thrown in also which was really nice

easy access to glasgow central station, friendly staff, reasonably priced food and drinks and laundry service,

a great size and were fab with adjoining doors, this helped us have the best stay with 3 young kids

we booked breakfast both morning brilliant priced and kids ate free outstanding selection and also a full hot

the wifi was good

the kids hanging around the reception area waiting for a pop star and we couldn't get a seat to sit

excellent breakfast. lovely rooms and very central

could hear the guests kids upstairs but you can't have everything in life !

good bar area

breakfast offered

i found myself having to stay here with my 2 kids under very difficult circumstances and i couldn't have been

24hr gym available which was great

wifi and data in room was a little spotty but this is just nitpicking

all loved the full look of the hotel, the smart side of thinking were a massive hit with the kids

very nice hotel. well appointed. good bed and bathroom. excellent breakfast

cleaned and confortable, good breakfast

we really enjoyed the food when we ordered room service twice

had laundry room door open at 7

price was inflated due to the open golf being on at troon.

everything, wifi didn't work,tv didn't work only had a kettle in room ,no cutlery no cups ,there was a kitchen

best of all was the lovely room service delivery from cyrus kitchen

tv was hard to use, wifi didn t work for half the stay

wifi kept crashing so it wasn't usable

wifi code back of door

asked for rose petals for our anniversary this request was acknowledged as they put a card acknowledging our

lovely quiet bar downstairs

really welcoming with the kids and the dog. team were fab, food was good and rooms nice

i ordered some food via room service and even though it was really busy being near christmas, the food was with

the girl who served us in the bar and brought our room service up was so lovely and chatty

the staff allowed me early check in which i really appreciate.

can walk to many sights and restaurants or just pop downstairs and either catch a drink at the bar or a meal at

somewhere to sit and get a cup of tea, and the whole downstairs lobby had the resemblance of a kids camp with

we had an executive room so early check in and late check out with access to the executive lounge

breakfast was beautiful and room service was great

the room a bit stuffy and had strong odor cause it was a pet-friendly hotel

pool table for kids

although they couldn't offer me an early check in and late check out, they kindly offered to keep my luggage

the room service didn't work

breakfast was exceptional

lovely and clean, comfortable room and bed. lovely breakfast . good location

wifi was very good at the hotel

the cctv, and then they said they didnt check the cctv because they couldn't and that it was kids and they chased

there was also no information in the room for things like the ac, wifi

breakfast was absolutely gorgeous, the staff were incredibly helpful and the room was one of the

we ate twice in the cafe bar and the food was excellent both times

great location, good amenities, lovely staff, early check in too!

wifi was intermittent in room (407) but fine elsewhere.

staff were friendly and they had my room ready for me as i had requested an early check in which i really

no room service, very cramped shower cubicle, slow check in.

the breakfast

having a little personal kitchen was very handy

the bed is very comfortable and they have a good breakfast

having the kitchen was a definite plus

modern room, every facility i want including a gym, everywhere was spotless

lovely suite, great decor, art, cleaning crew, room service was wonderful

from checking in to the bar staff to the staff at breakfast

the gym was tiny could only fit 2 people and the ceilings are max 7 feet tall.

we didn t have breakfast on the day we left as we wereonly allowed into the pool between 8-10am so we went

fabulous spa friendly staff

the breakfast was delicious and so was the room service

couldnt get the wifi to work - it wasnt even coming up as an option for me on my phone

sliders in bar were delicious

we arrived early from a red eye flight from washington dc and they offered us an early check in with no extra

room service ran out of pizza

location and great staff - everyone was so friendly cheap late check out half price parking car park literally

bar with a good bar snack and drink enabling me to unwind and able to get into email with free wifi

generous breakfast buffet, good location, gym availability.

well furnished, modern, good breakfast, late departure, great location

late check out on sunday breakfast hours location clean

dated furniture, water scalded me, delayed checking out due to computer issues, couldn't phone room service

very nice allowing early check in

wifi kept dropping out only 2 caffeinated coffees in the room

bar was well stocked and staff were always happy to help

the beer in the attached bar was excellent. staff were very friendly and accommodating.

we appreciated the hotel coz its a pet friendly,we are so glad that we brought out little pet.

the breakfast well stocked and diverse, hotell generally was all clean and organised, the free wifi

it was clean and we wanted an extension for late check out by 20 mins which they considered

the price of alcohol at the bar was a little expensive.

we were offered a late check out which as needed as children were in a dance

gym was closed due to covid.

food was ok, good views from the restaurant, plenty of parking, good wifi

ordered room service next night and was charged 3

great rate, clean, easy parking. perfect for my business stay.

mini fridge, tea and coffee facilities and biscuits in room staff at reception very welcoming the room service

early check in

spa and gym were excellent, the staff were very friendly and helpful

staff were fantastic got an early check in and were so helpful with any requests

the cocktail bar was a real highlight, offering a great atmosphere and expertly crafted drinks, while the

wifi didn't work which was an issue for me for work purposes

the bed was super comfy and room service was quick and food quality was great.

breakfast, really great scenery from my top floor room

the room service continental breakfast, far too much food for two people

they weren't able to accommodate my request for an early check in, when i got back from wandering the bags were

breakfast too expensive.

the blind was black out which helped keep the sun out in the morning concidering we had late check out

also was very happy with the option for late check out as our flight home was very

things like the tv remote and wifi cost extra, but we didn't need either so i'm quite happy with that money

very friendly :) place was very clean :) modern but basic you have to pay extra for wifi or for a remote for

the late check out option (£10 extra) was easy to book and well worth

also wifi didn't work but that was apparently an issue in the

the room service that starts at 9 at night only has three items in the menu.

late check out for hilton honours members is too early

staff very friendly and great with kids

good facilities too, gym is great and so is the pool

downstairs bar is not really in keeping with the comfort level of the rest of the hotel

to enjoy an evening meal but they looked and smelt delicious and were reasonably priced as was room service and

plenty of parking

the fact that our 3 kids had a bed each

hotel is lovely, we were a party of 5, 2 adults and 3 kids

we didn't use wifi so can't comment

early check in

so comfy and lounge area was great , wifi etc geared for people on the go that need to be in contact still

location. facilities, staff, wifi

had plenty of space everthing clean and tidy and table available for you to have something to eat wifi fast

brilliant facilities - the room service was very easy and quick

nice ensuite plus double bed slept well and excellent breakfast ud83dude0b

the city centre over the weekend ) the hotel bar was quiet too, we didn t eat at the hotel but breakfast looked

no mugs,no bowls only 2 slices of brown bread when pointed out to the assistant he went into the kitchen and

nice mixed breakfast various items including cooked food to a decent standard

food and bar both met our needs late evening after nights at sporting events

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff

the hotel wifi was great and noticed alot of people using it for work on the week day mornings in the quiet

of a miss without the bar and restaurant however cannot be helped and did not massively affect our visit

loved the interiors and design furniture (vitra) and the bar and common areas were great to hang out in/work

great breakfast quiet room ample parking

wifi rubbish teabags never replenished by room service receptionist just did not seem to exist

not much of a welcime in the bar area at night time or at breakfast in the morning

felt very old and only had cold water in the shower. musty smell and very slow wifi

great rooms , excellent bar area

we ordered room service and it was absolutely delicious as was breakfast

the central location to shops, restaurants & train station. free drinks & early check in.

breakfast was excellent, an abundance of well cooked food with eggs of your choice

at the restaurant, kitchen closes at 20.30 sharp!!! too early when business trip

lovely staff and really clean and free wifi and mini bar in room